| Firstly, let me get this out of the way: I was declined for membership years ago. In case the owners wish to retaliate, no, not upset in the slightest. Old, fat and not up to your standard. I know. :)
So yes, I managed to get in by going to a party organised by other people who used this venue. Do you blame me for wanting to see what all the noise was about?
Now, the positives. Great location. Beautiful building. Clean and well kept. A lot of space. Decent layout. A great bar area. Comfortable seating. Nicely furnished rooms. A nice touch is being able to use the same initials as the bar that is there for the rest of the week. Oh, and the tall gentleman who greeted us at the door has impeccable manners.
The reasons for "OK" rather than more emotionally charged evaluations. If you are as upmarket as you claim, I believe you need:
- more even heating - the downstairs area is cold; maybe add fans in the rooms for those who become hot from physical activity;
- less shiny and leathery covers on the beds - maybe something like the cover that reclining chair in the couples' room would work better;
- to provide wipes in the rooms instead of (or in addition to) tissues, ideally lube as well, it can't be that expensive to do;
- considering how much you charge for entry, either lower the prices of drinks or include the first one in the entrance fee;
- staff who are more fluent in English and who do not talk in other languages in front of the guests. I happen to understand Spanish, and they were not saying anything negative, but really, it is best kept for situations where your guests are not right in front of you. Also, train them on non-verbal communication - being sized up and down is not a good feeling;
- to visit clubs on the Continent and learn from them. LB is a very good club with lots of potential, but anywhere in Europe this would be pretty average the way it is now.
Summary: nice with a good location and effort has been put into it, but comparable with other UK clubs. Not as outstanding as it makes itself out to be. You will of course get enough beautiful people happy to pay your prices as London is short of good clubs and is a big city. Wishing you lots of success for the future.
Date: 14 May 2022
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