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The decline of visible workers in retail stores
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Because shops close when those working are able to visit. Closing at 6 when those who work for their income have less than 30 minutes to get off work drive and park for shopping is crazy.. I feel for those who do night shift work..no wonder online is the preference. |
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By (user no longer on site) 3 weeks ago
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Personally when I worked in retail I had to hide in the back from abuse from customers  Christmas time was the worst, rahhhh
But yeah recently I’ve been in a shop and have needed someone and no one’s been there and have had to queue just to ask a question |
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"Well, looking at the history of reduced staff numbers, automation, online, how are there meant to be lots of jobs to go around to "grow the economy"?"
I mean it's kinda more on us though, right? The highstreet is dying because people want low prices, one stop shopping experiences, have time constraints, seeking convenience... We can't revert in history to people having the time to wander around the butchers/bakers/candlestick makers. |
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"Well, looking at the history of reduced staff numbers, automation, online, how are there meant to be lots of jobs to go around to "grow the economy"?
I mean it's kinda more on us though, right? The highstreet is dying because people want low prices, one stop shopping experiences, have time constraints, seeking convenience... We can't revert in history to people having the time to wander around the butchers/bakers/candlestick makers. "
Well, theres a bit of both sides, I hope... I'll have to make a poll on one of those stupid poll sites and unite the people to bring back, in particular, candlestick makers. |
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I think it depends on the shop, some definitely have more floor staff than others. It's such a thankless job though, it's not surprising people leave or don't want to do it anymore. Long hours, rude and sometimes, abusive customers, unreasonable management and minimum wage. |
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"I think it depends on the shop, some definitely have more floor staff than others. It's such a thankless job though, it's not surprising people leave or don't want to do it anymore. Long hours, rude and sometimes, abusive customers, unreasonable management and minimum wage. "
The Karen's. |
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"I think it depends on the shop, some definitely have more floor staff than others. It's such a thankless job though, it's not surprising people leave or don't want to do it anymore. Long hours, rude and sometimes, abusive customers, unreasonable management and minimum wage.
The Karen's. "
Oh god, yes! |
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"I think it depends on the shop, some definitely have more floor staff than others. It's such a thankless job though, it's not surprising people leave or don't want to do it anymore. Long hours, rude and sometimes, abusive customers, unreasonable management and minimum wage.
The Karen's.
Oh god, yes! "
The nightmares
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I think this is the perfect answer and show how supermarkets regard customers.
Last Friday went as normal to my local superstore at 7am when they opened . Did shopping . No manned tills open as normal. So self checkout . Had two items that needed a staff member to sort. First was wine so had to be approved . The one that did annoy me was could not get barcode to read on an item. Staff member was shown and basically said put in barcode number . She pressed touch screen.
Now I wear glasses . If did not have would not been able to read. She had gone to sort out others who were having problems. I counted eight lights on . Either amber or red. So customers waiting.  |
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The opposite here in the malls, dozens of spare staff all waiting to jump on you the moment you walk into a store. It spoils shopping , you cannot browse without being repeatedly shown similar items and offered discount.
But it’s probably how it should be, stores are there to sell not be a browsing / testing place for people who then buy online. Maybe that’s why uk stores are struggling, they should hire aggressive sales people on lower basic & much bigger commissions |
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From first hand experience, frontline retail staff have limited hours these days, they’re not full time, usually between 9 and 16 hours a week, then the person who schedules the rotas has the task of splitting the day/week out amongst the staff so they all kinda get they’re contracted hours, and then asked if they can do a bit more cause they’re either short staffed or no one else can fill the gap.
Only supervisors and managers seem to be full time, and paid handsomely for it, on the run up to christmas remember, the staff don’t make the prices up, they’re probably only seasonal staff so unlikely to have the job in the new year, be kind, they’re humans too. |
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"The opposite here in the malls, dozens of spare staff all waiting to jump on you the moment you walk into a store. It spoils shopping , you cannot browse without being repeatedly shown similar items and offered discount.
But it’s probably how it should be, stores are there to sell not be a browsing / testing place for people who then buy online. Maybe that’s why uk stores are struggling, they should hire aggressive sales people on lower basic & much bigger commissions "
So they should hire more folk to put you off? |
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