| we like to play out at this lovely place, clive top top man staff great,
only issue we have is the wet area, this is a massive dedicated area which is the main social hub of the place, and the water in both the tub and pool on every occasion we have travelled there lately has being freezing, with one excuse or another, lately the renovations to the maze being the reason, however if you go to the maze there is nothing different about it.
come on guys, people travel for miles to come to what is a great club, but your letting us all down, promises that the tub will be up to temperature just dont materialize, and we are left all huddled in the sauna for warmth
fri and sat nights surely should be your priority nights to ensure its warm and inviting,
do your works when your closed on mondays, and if you cant heat the pool let some water out and attach that bug hose pipe you have plugged into the cold tap behind the plants in the wet area, and attach it to a hot tap instead, and top it up with hot water instead of cold to at least raise the temperature.
i know 6 couples last night all in the sauna were discussing a meet up in another venue, thats 6 couples lost, might not seem much, but when the majority of your customers on the night are all discussing playing elsewhere, surely the temperature of the water should be absolutly vital, and if your not able to provide the service, then clear notice on your website would definately be a way of at least giving your customers a choice of whether to travel to you, knowing the water is freezing rather than finding out once our money has being taken!!!!!!
Date: 18 May 2013
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