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Profile changed by admin

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By *r Glos OP   Man  over a year ago

Gloucestershire

Our couples profile was changed by admin 3 weeks ago, we had a message from a single straight male (stated on our profile we are not looking for them and I was taking time out for a week or two for personal reasons like lots od others on here on here do.) so I sent a snarky message to him. He has then reported us as a single male to which admin responded by changing our profile.

We have finally heard back from them today and they have said that we need to re register as a couple as our verification photo doesn't match us as a couple when it clearly does.

We are pretty frustrated by this and the complete lack of communication from admin.

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By (user no longer on site)  over a year ago

I can’t solve your problem but wouldn’t it make sense just to block single guys from messaging?

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Admin don't change profiles just because someone reported it. There would have to be evidence before they take any action

If you think a mistake has been made you can ask Admin from the contact link to review for you as no one on the forum can help you

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