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By *anbrCouple
over a year ago
Edinburgh |
"I was due to fly Jet2 on the 26th April, got my refund on the 30th March.  "
Did you pursue this or did you wait as advised. We were due out tomorrow and have had 3 emails but nothing else. |
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When we applied..we were notified by them to go into manage bookings to check options...2 weeks ago we did ask for refund...and was notified 2 days ago it would be within 28 days...by other comments..not sure if this option still available!!!, |
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By *agman1Man
over a year ago
Glasgow |
"I was due to fly Jet2 on the 26th April, got my refund on the 30th March.
Did you pursue this or did you wait as advised. We were due out tomorrow and have had 3 emails but nothing else. "
I didn't directly request a refund, just received a couple of emails advising me that they were working through flights by due to fly times and the refund was applied to my credit card. |
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By (user no longer on site)
over a year ago
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Had the email weeks ago replied that I would like to rebook , heard nothing , last night got the same email asking me if I would like to rebook or get a refund , so had to fill the form out and wait , not good customer service |
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By (user no longer on site)
over a year ago
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If you think Jet2 have bad customer service then look to Ryanair. Had 2 flights and one holiday refund. See the Ryanair post, and then say bad customer service. Stay safe  |
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By (user no longer on site)
over a year ago
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Well I’ve filled the form out twice , and on both of them asked for an evening phone call to rebook my holiday, guess who phoned me this morning Sunday at 8.56 am jet2 , missed the call , tried to phone back but they are not accepting calls and the message said to wait for a phone call , not good |
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