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By (user no longer on site) OP
over a year ago
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"They often do yes, you just may not realise that is actually them responding "
If that’s the case it’s not a very good response. They really should be responding as FAB and taking customer/members views more seriously and dealing with things in a more professional manner. |
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"They often do yes, you just may not realise that is actually them responding
If that’s the case it’s not a very good response. They really should be responding as FAB and taking customer/members views more seriously and dealing with things in a more professional manner. "
It’s a free site, I doubt there’s an army of admin staff. Most of the people that help run the site are volunteers. |
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"They often do yes, you just may not realise that is actually them responding
If that’s the case it’s not a very good response. They really should be responding as FAB and taking customer/members views more seriously and dealing with things in a more professional manner. "
We make use of the site subject to the terms and conditions here, which specify the limitations of the support provided. Whilst adding suggestions we may view as generous, it doesn't preclude greater levels of staff interaction with users.
Due to the free to use model, it does mean that customer interaction levels are limited, due to the huge levels of customers coupled with the revenue limitations that this brings,
Staff do review all feedback that is given, with some site improvements being influenced from them. |
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