I am unable to login to the mobile app since I haven't renewed my gold/silver membership. Is this why? Do you have to be a supporting member to access the mobile site? I was going to take my phone to the O2 shop but wasn't sure of the reaction if the saw what I was trying to access lol |
Reply privately, Reply in forum +quote
or View forums list | |
I used to be able to connect through my wifi but have been unable to since not renewing my membership, so just wondered if that was something to do with it. I was aware of not being able to connect directly through O2 |
Reply privately, Reply in forum +quote
or View forums list | |
|
By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
"I used to be able to connect through my wifi but have been unable to since not renewing my membership, so just wondered if that was something to do with it. I was aware of not being able to connect directly through O2"
It will have nothing to do with upgrading.
What do you see when you can't login? Any messages?
If it just bounces you back to login page almost certainly a cookie issue. Check cookies are enabled on iPhone they randomly turn off (bug in iOS).
Admin x |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
I struggle with mine sometimes, delete your cookies and history then try, if it still doesn't work, just ring them and tell them that they need to removed the over 18's block, if all that doesn't work, turn your phone off then back on |
Reply privately, Reply in forum +quote
or View forums list | |
» Add a new message to this topic