Following on from Mickey's thread..
If you feel ripped off will you complain?
The food arrives cold or isn't up to scratch, the service is rubbish do you make your feelings known?
You've had your hair cut and you really don't like it, do you smile, say thanks and even leave a tip?
How good are you at expressing your feelings?
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"Following on from Mickey's thread..
If you feel ripped off will you complain?
The food arrives cold or isn't up to scratch, the service is rubbish do you make your feelings known?
You've had your hair cut and you really don't like it, do you smile, say thanks and even leave a tip?
How good are you at expressing your feelings?
"
(Lou) I will complain if something isn't right that I'm paying for |
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"Following on from Mickey's thread..
If you feel ripped off will you complain?
The food arrives cold or isn't up to scratch, the service is rubbish do you make your feelings known?
You've had your hair cut and you really don't like it, do you smile, say thanks and even leave a tip?
How good are you at expressing your feelings?
"
I complain.
I am sure that comes as no surprise, but I do it in a reasonable way, I don't get arsey but I may get sarcastic. I think if you have paid for something and it is not up to scratch then you are silly not too |
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By *a LunaWoman
over a year ago
South Wales |
Yes, my last complaint was earlier this year when me and the family went to a Caravan park on holiday and they gave us a right shitty caravan! Was a state and a half.
I complained (firmly but politely). We got moved to a slightly better one. Put me off going again. |
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By (user no longer on site)
over a year ago
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"Following on from Mickey's thread..
If you feel ripped off will you complain?
The food arrives cold or isn't up to scratch, the service is rubbish do you make your feelings known?
You've had your hair cut and you really don't like it, do you smile, say thanks and even leave a tip?
How good are you at expressing your feelings?
"
I was born with a tongue and I use it
being the person that I am
I speak my mind
I complained the other day about over crowding on the bus thought the next passenger was going to end up on my lap 
yes. if the service is poor I will open my mind and tell them so
how can they improve otherwise lol |
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"Following on from Mickey's thread..
If you feel ripped off will you complain?
The food arrives cold or isn't up to scratch, the service is rubbish do you make your feelings known?
You've had your hair cut and you really don't like it, do you smile, say thanks and even leave a tip?
How good are you at expressing your feelings?
"
I’d definitely bring it to their attention and let them rectify it. A bit screwed if it’s a haircut and they’ve taken too much off though. |
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"Following on from Mickey's thread..
If you feel ripped off will you complain?
The food arrives cold or isn't up to scratch, the service is rubbish do you make your feelings known?
You've had your hair cut and you really don't like it, do you smile, say thanks and even leave a tip?
How good are you at expressing your feelings?
I’d definitely bring it to their attention and let them rectify it. A bit screwed if it’s a haircut and they’ve taken too much off though. "
The haircut experience taught be a lesson and mow I reasonable voice any concerns that I may have.
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Yes I will complain if the service warrants it.
But equally I also comment on excellent service as well. I often send emails if I feel a specific person has been brilliant. In the hope they get recognition from the company. |
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By *hechapMan
over a year ago
Derry |
I would'nt send food back as i know a girl worked in a hotel kitchen and she told me about some of the things chefs done to food that was sent back as its an insult to them and they take it personaly.
It was normal behaviour for them to
spit on the food,
Pick their nose,
Throw the food on the floor and trample on it,
Lots of other dirty disgusting stuff too.
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By *a LunaWoman
over a year ago
South Wales |
"Yes I will complain if the service warrants it.
But equally I also comment on excellent service as well. I often send emails if I feel a specific person has been brilliant. In the hope they get recognition from the company. "
I do this too! I sent the Speech Department a long Thank You letter praising the work of our Speech Therapist who worked with my youngest and they contacted me on the back of that asking if it was ok to publish it to highlight their work.
It’s important to recognise those who go above and beyond - a thank you means so much to some.  |
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"Yes. I complained and told the chef to scrap my omelette this morning because it was so poorly made  "
I do not like to send food back, I don't trust them to rectify it with care.
I will however let them know about it. |
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I will flag it up politely if I'm not happy but I'm also just as quick to give a compliment for a good product or service.
I sent an email recently praising my favourite dessert, and off the back of that I've had a thank you letter, vouchers for free products and a Christmas tea towel, totally not expected but lovely!
 |
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"I give people a chance and only complain as a last resort. I keep it calm and quiet as it's probably not the person in front of me who is at fault."
I think that is good to remember that, that person may not be responsible. |
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"I will flag it up politely if I'm not happy but I'm also just as quick to give a compliment for a good product or service.
I sent an email recently praising my favourite dessert, and off the back of that I've had a thank you letter, vouchers for free products and a Christmas tea towel, totally not expected but lovely!
"
People are quicker to complain I think than give positive feedback.
The freebies were a nice gesture |
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By (user no longer on site)
over a year ago
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"Yes. I complained and told the chef to scrap my omelette this morning because it was so poorly made
I do not like to send food back, I don't trust them to rectify it with care.
I will however let them know about it."
I walked off and got something else instead |
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"Yes. I complained and told the chef to scrap my omelette this morning because it was so poorly made
I do not like to send food back, I don't trust them to rectify it with care.
I will however let them know about it.
I walked off and got something else instead "
I don't blame you and it's not exactly difficult to make an omelette either. |
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By (user no longer on site)
over a year ago
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"Following on from Mickey's thread..
If you feel ripped off will you complain?
The food arrives cold or isn't up to scratch, the service is rubbish do you make your feelings known?
You've had your hair cut and you really don't like it, do you smile, say thanks and even leave a tip?
How good are you at expressing your feelings?
"
I complain by never going there again.
I still have a 40% off next purchase from a well known high street clothing store. No amount would tempt me back. |
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By (user no longer on site)
over a year ago
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It depends on how significantly different something is from what I was expecting. I don't really like to complain, but will always give praise for a job well done |
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"I would'nt send food back as i know a girl worked in a hotel kitchen and she told me about some of the things chefs done to food that was sent back as its an insult to them and they take it personaly.
It was normal behaviour for them to
spit on the food,
Pick their nose,
Throw the food on the floor and trample on it,
Lots of other dirty disgusting stuff too.
"
That is disgusting..shame on the staff responsible! |
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"Yes I will complain if the service warrants it.
But equally I also comment on excellent service as well. I often send emails if I feel a specific person has been brilliant. In the hope they get recognition from the company.
I do this too! I sent the Speech Department a long Thank You letter praising the work of our Speech Therapist who worked with my youngest and they contacted me on the back of that asking if it was ok to publish it to highlight their work.
It’s important to recognise those who go above and beyond - a thank you means so much to some. "
My sister was in intensive care and it was touch and go. Her one on one nurses were totally wonderful. We said a massive thank you, the head of nursing came to us and she was thrilled. One of the nurses was finishing some kind of training and we wrote how compassionate and just brilliant she was. They were all grateful for the praise they so deserved. |
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If things aren’t as I think they should be, whether it’s a product or a service I don’t complain as such, but I will mention that it’s not what I was expecting and give them the opportunity to rectify things. I then judge them more on what they do about it than the original problem. If having given them this opportunity they don’t rise to the occasion I become VERY blunt with them.
Also totally agree with people saying credit where it’s due, you have to be balanced. |
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"If things aren’t as I think they should be, whether it’s a product or a service I don’t complain as such, but I will mention that it’s not what I was expecting and give them the opportunity to rectify things. I then judge them more on what they do about it than the original problem. If having given them this opportunity they don’t rise to the occasion I become VERY blunt with them.
Also totally agree with people saying credit where it’s due, you have to be balanced. "
I also think that if an issue arises then it is how it is dealt with that speaks volumes |
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