FabSwingers.com > Forums > The Lounge > Has anyone sent a meal back at a restaurant ?
Has anyone sent a meal back at a restaurant ?
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By (user no longer on site) OP
over a year ago
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"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons  "
Couldn’t you tell them that after you’ve eaten the meal ? |
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By (user no longer on site)
over a year ago
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I do it a lot too.
If I'm asked how I would like my steak cooked, I want it cooked to my specification, not what the chef thinks I want.
If I say "Go with whatever the chef suggests for that cut of meat" then he can do what he wants.
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By (user no longer on site)
over a year ago
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"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?"
Aye? I dont understand |
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By (user no longer on site) OP
over a year ago
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"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!"
Scathing reviews online ?! |
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By (user no longer on site) OP
over a year ago
|
"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Aye? I dont understand"
Don’t like food to go to waste, especially in this current climate. |
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By (user no longer on site)
over a year ago
|
"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?"
Huh? |
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By (user no longer on site)
over a year ago
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"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!
Scathing reviews online ?!"
They get that as well, but I'm paying for a certain standard of food, if it doesn't meet that expectation, it's going back. |
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By (user no longer on site) OP
over a year ago
|
"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Huh?"
Food wastage, keep up. |
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By (user no longer on site)
over a year ago
|
"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Aye? I dont understand
Don’t like food to go to waste, especially in this current climate."
Why would you eat it if it’s not right? If I’m paying for something I want it exactly as it should be. |
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By (user no longer on site)
over a year ago
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Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only  |
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By (user no longer on site) OP
over a year ago
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"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!
Scathing reviews online ?!
They get that as well, but I'm paying for a certain standard of food, if it doesn't meet that expectation, it's going back. "
I just think we should be grateful to have a meal on our plates |
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By (user no longer on site)
over a year ago
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"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Huh?
Food wastage, keep up."
So you’d eat a meal you paid for and are not happy with because of food wastage? |
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By (user no longer on site)
over a year ago
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"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Aye? I dont understand
Don’t like food to go to waste, especially in this current climate."
No one likes wasting food, but if youre paying £15.95 for a main course, you kind want what you ordered
Dont you? |
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By (user no longer on site)
over a year ago
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We sent both our lasagne back once, as they were both frozen in the middle. Near Caernarvon castle. Profuse apologies and the lasagne came back...still frozen. Bless they gave us the choice of anything on the menu instead, free of charge |
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By (user no longer on site) OP
over a year ago
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only "
Who charges £45 for a steak ? |
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By (user no longer on site)
over a year ago
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"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!
Scathing reviews online ?!"
Why eat a meal you aren't enjoying then pay for it?
If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".
I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up? |
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By (user no longer on site) OP
over a year ago
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"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!
Scathing reviews online ?!
Why eat a meal you aren't enjoying then pay for it?
If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".
I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up?"
Probably cause of food wastage. |
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By (user no longer on site)
over a year ago
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only
Who charges £45 for a steak ? "
I was charged $76 for a steak in New York. It was the best I'd ever tasted though.
Fries cost extra... |
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By (user no longer on site) OP
over a year ago
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only
Who charges £45 for a steak ?
I was charged $76 for a steak in New York. It was the best I'd ever tasted though.
Fries cost extra..."
The joys of capitalism |
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By (user no longer on site) OP
over a year ago
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"Is this the forums getting interesting, OP?
(Just teasing!) 
Mrs TMN
No, I’m just keeping it warm till the interesting people get here.
Ah. Carry on warming away. "
Is that the one where Barbara Windsor’s bra flies off ?! |
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By (user no longer on site)
over a year ago
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only
Who charges £45 for a steak ?
I was charged $76 for a steak in New York. It was the best I'd ever tasted though.
Fries cost extra...
The joys of capitalism "
That’s just NYC - lunches cost $200 for 2.
Price dictated by overheads |
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By (user no longer on site)
over a year ago
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"Yes I have resently. The food came out and was cold. Why should we pay for food that simply is too to standard
Cause it’s only fuel for the body."
So you'd eat, cold/undercooked food that could potentially harm you health?
Are you for real? |
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we try and mention it afterwards. A good restaurant or hotel will notice if plates go back to the kitchen with a lot of uneaten food on them. We've had money unexpectedly refunded several times because we haven't eaten the food. |
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By (user no longer on site) OP
over a year ago
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"Yes I have resently. The food came out and was cold. Why should we pay for food that simply is too to standard
Cause it’s only fuel for the body.
So you'd eat, cold/undercooked food that could potentially harm you health?
Are you for real?"
Are you saying chefs don’t know how to cook food properly, surely that’s day one of training at chef college ?! |
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By (user no longer on site)
over a year ago
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"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!
Scathing reviews online ?!
Why eat a meal you aren't enjoying then pay for it?
If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".
I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up?
Probably cause of food wastage."
If I decide to spend my hard earned cash in a restaurant, I am paying not only for the food itself but covering the wages of everyone else involved in the process. I'm choosing to eat in a particular restaurant by choice and expect (not unreasonably) to get what I ask for if it is on the menu.
I'm paying for the whole experience, not just for the "body fuel" |
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By (user no longer on site)
over a year ago
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only
Who charges £45 for a steak ? "
Arlo’s Or goodmans in LDN. Excellent steaks.
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By (user no longer on site) OP
over a year ago
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"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!
Scathing reviews online ?!
Why eat a meal you aren't enjoying then pay for it?
If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".
I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up?
Probably cause of food wastage.
If I decide to spend my hard earned cash in a restaurant, I am paying not only for the food itself but covering the wages of everyone else involved in the process. I'm choosing to eat in a particular restaurant by choice and expect (not unreasonably) to get what I ask for if it is on the menu.
I'm paying for the whole experience, not just for the "body fuel""
You mean the ambience ? |
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By *uzzy NavelWoman
over a year ago
so near and yet so far.... |
Did anyone read the article of what a chef supposedly does to food when it’s been sent back? This chef apparently rubs his cock over the food... I’m assuming he’d do it when it was cold!!
Rub cock over, heat it up and send it back to an overjoyed customer!,  |
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By (user no longer on site) OP
over a year ago
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only
Who charges £45 for a steak ?
Arlo’s Or goodmans in LDN. Excellent steaks.
"
3 quid in Aldi. |
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"Is this the forums getting interesting, OP?
(Just teasing!)
Mrs TMN
No, I’m just keeping it warm till the interesting people get here.
Ah. Carry on warming away.
Is that the one where Barbara Windsor’s bra flies off ?!"
I think it's the one where someone gets a big stick and stirs things up for their own entertainment? |
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By (user no longer on site) OP
over a year ago
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"Did anyone read the article of what a chef supposedly does to food when it’s been sent back? This chef apparently rubs his cock over the food... I’m assuming he’d do it when it was cold!!
Rub cock over, heat it up and send it back to an overjoyed customer!, "
Another good reason to stay in. |
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By (user no longer on site) OP
over a year ago
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"Is this the forums getting interesting, OP?
(Just teasing!)
Mrs TMN
No, I’m just keeping it warm till the interesting people get here.
Ah. Carry on warming away.
Is that the one where Barbara Windsor’s bra flies off ?!
I think it's the one where someone gets a big stick and stirs things up for their own entertainment? "
Is that on Amazon prime ? |
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By (user no longer on site) OP
over a year ago
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"I haven't but my girlfriend has. She was given two overcooked creme brulee's in quick succession so she sent them back  "
Did she order an undercooked steak ? |
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"I haven't but my girlfriend has. She was given two overcooked creme brulee's in quick succession so she sent them back
Did she order an undercooked steak ?"
Naturally, we both like our steak blue |
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By (user no longer on site) OP
over a year ago
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"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back. "
I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all. |
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I think its a bigger dick move to not give them a chance to rectify a problem, and then go off and bad mouth them, than to ask for it to be fixed.
Imagine busting your ass off in a kitchen all day long then going home and reading a review "Its a shithole of a place, they got the order wrong and I never gave them a chance to fix it" |
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"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.
I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all."
I recognise that, and I don't see how they're connected. Me eating a substandard meal or getting food poisoning isn't going to change the exploitation of poorer nations, war, drought, or foreign aid policy. |
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By (user no longer on site) OP
over a year ago
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"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.
I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all.
I recognise that, and I don't see how they're connected. Me eating a substandard meal or getting food poisoning isn't going to change the exploitation of poorer nations, war, drought, or foreign aid policy. "
I just think of the food mountains and then people queuing for food banks, it doesn’t seem right somehow. |
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"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.
I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all.
I recognise that, and I don't see how they're connected. Me eating a substandard meal or getting food poisoning isn't going to change the exploitation of poorer nations, war, drought, or foreign aid policy.
I just think of the food mountains and then people queuing for food banks, it doesn’t seem right somehow."
No, it's not, but the issue is at a higher level than the individual. Me eating a substandard meal is just going to line the pockets of the owner of the restaurant. |
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By (user no longer on site)
over a year ago
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Yes, once because the chicken was actually raw,
Once because the fish was rotten
Multiple times because they ignored allergy information and death wasn’t on my agenda. - Mrs |
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By (user no longer on site)
over a year ago
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I think it all depends on the quality of the restaurant. I've sent a steak back and was asked by the waiter if I wanted to go to the kitchen to speak with the chef. I did so, the chef was a lovely guy who apologised profusely and offered me the choice of steaks to re-cook whilst I watched. I left a very hefty tip for him and the kitchen staff as well as the waiting staff. |
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By (user no longer on site) OP
over a year ago
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"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.
I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all.
I recognise that, and I don't see how they're connected. Me eating a substandard meal or getting food poisoning isn't going to change the exploitation of poorer nations, war, drought, or foreign aid policy.
I just think of the food mountains and then people queuing for food banks, it doesn’t seem right somehow.
No, it's not, but the issue is at a higher level than the individual. Me eating a substandard meal is just going to line the pockets of the owner of the restaurant. "
I can see your point, but a lot of the waiting staff rely on tips. |
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By *emini ManMan
over a year ago
There and to the left a bit |
You're obviously stirring for the sake of stirring OP but you're confusing two separate issues.
Food wastage/shortage and the need for food banks is of course a terrible thing - but it's got no connection to whether food should be sent back if it's below standard whatsoever.
You could argue that you shouldn't take an item of clothing that has a fault back to a shop because there are people on the streets that need clothes if you use your argument. |
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only
Who charges £45 for a steak ? "
Any decent steak restaurant. I'm guessing you haven't eaten out for a little while then. |
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By (user no longer on site) OP
over a year ago
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"Never used to - because I didn’t want to be the asshole..
But I’ve done it maybe a handful of times?!
ALWAYS WITH STEAK.
I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only
Who charges £45 for a steak ?
Any decent steak restaurant. I'm guessing you haven't eaten out for a little while then. "
Or maybe I live in part of the country that doesn’t charge £45 for a steak. |
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By (user no longer on site) OP
over a year ago
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"You're obviously stirring for the sake of stirring OP but you're confusing two separate issues.
Food wastage/shortage and the need for food banks is of course a terrible thing - but it's got no connection to whether food should be sent back if it's below standard whatsoever.
You could argue that you shouldn't take an item of clothing that has a fault back to a shop because there are people on the streets that need clothes if you use your argument."
But those clothes can go to charity shops, but food usually ends up in the bin. |
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By (user no longer on site)
over a year ago
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Yes and I don't care if it was wasting food, the person who cooked it wasted it, not us.
Best example was in a hotel in Dumfries away with work. There was a group of 6 or 7 of us, most ordered steak, the meals turned up seriously over cooked on a bed of mash and baked beans (wtf).
I looked around at everyone, after trying a mouthful just to make sure my eyes weren't lying to me, and asked if it was the worse food they'd ever had, I feel sorry for the one guy who didn't say yes 
What was worse was the initial customer service, I called the waitress over to say we knew it wasn't her fault but the food was unacceptable. We saw her speak to the Maitre'D, quickly followed by him storming off and kicking the door into the kitchen (great customer impression on it's own). He shortly came out and said, in an aggressive tone, is there a problem? At that point I lost any respect or patience to deal with his attitude so calmly replied 'For starters I asked to speak to the organ grinder, not the monkey, so fuck off and get him.'.
The hotel manager came over a short while later and explained that the chef had gone home ill so they'd done their best to put something together by the available staff. Lesson is, just be honest and we'd have understood and accepted it and gone out somewhere instead of the farce that ensued.
So yes, it is definitely acceptable to send food back.
My breakfast tasted a bit weird the next morning too |
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By (user no longer on site)
over a year ago
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I guess because people specifically ask for it to be cooked a certain way and if it doesn’t meet their standards they ask for it to be done again, each to their own. I’d just be happy going out to a restaurant lol |
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"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Huh?
Food wastage, keep up."
There's little food wastage in catering. Leftovers and scraps are bought by farmers as feed for pigs and poultry. |
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By (user no longer on site)
over a year ago
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From my experience of both being a chef and a restaurant manager, the chefs and owners would rather be told there and then if there is a problem so that they could fix it to avoid bad reviews and a customer not returning.
If you are visiting a decent place where the chefs actually take pride in their food then they won't abuse the food before sending it out to you, if you are polite about it the chef will grumble a bit and just do the job that they paid to do. |
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"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Huh?
Food wastage, keep up.
There's little food wastage in catering. Leftovers and scraps are bought by farmers as feed for pigs and poultry. "
The feeding of cooked food waste to pigs is actually a criminal offence these days. |
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By (user no longer on site)
over a year ago
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Absolutely! Im paying for a meal, I expect it to be hot and what I ordered.
You'd return an item of clothing if you found a hole in it 2mins after buying it. No difference.  |
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By *abs..Woman
over a year ago
.. |
I haven’t sent food back unless it’s incorrect, I’m too worried about people spitting in my food!
On one occasion I said I would only pay for what I had actually eaten. The food was unsatisfactory and a member of staff didn’t come to ask if the meal was ok and I couldn’t get anyone’s attention until I was well into the meal. |
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"Why would you do that ?
Because the food is poor quality
Cold
Not what you ordered
A thousand reasons
Couldn’t you tell them that after you’ve eaten the meal ?
Huh?
Food wastage, keep up.
There's little food wastage in catering. Leftovers and scraps are bought by farmers as feed for pigs and poultry.
The feeding of cooked food waste to pigs is actually a criminal offence these days. "
Apologies. Obviously different laws for different countries. It's still done here. |
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By *Man1263Man
over a year ago
Stockport |
"We sent both our lasagne back once, as they were both frozen in the middle. Near Caernarvon castle. Profuse apologies and the lasagne came back...still frozen. Bless they gave us the choice of anything on the menu instead, free of charge "
Whilst not sent back, free pizza!
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By (user no longer on site)
over a year ago
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"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher "
I send them back more often than not. I won’t eat them cold or lukewarm |
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"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher
I send them back more often than not. I won’t eat them cold or lukewarm "
Then moan when you burnt you lip the other day!!!! |
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By *isa2018Couple
over a year ago
East Northamptonshire |
Of course. If it isn't to your expectations from a menu, description or how you've been asked you want it cooked then why wouldn't you? In some cases someone doesn't want something on a dish, such as certain sauces or it doesn't specify that it comes with additional drizzled etc. If the person doesn't like that and it isn't clearly stated then ask for a replacement.
Would you not send your car back if you ordered a 2.0 and got delivered a 1.6? |
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By (user no longer on site)
over a year ago
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"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher
I send them back more often than not. I won’t eat them cold or lukewarm
Then moan when you burnt you lip the other day!!!!"
That was straight out of the pan!  |
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By (user no longer on site)
over a year ago
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"never send your food back that's the golden rule. if anyone know about the catering industry will tell you not to as the 9 out of 10 chefs do things to it I won't mention  "
This kind of comment really fucks me off. I work in a restaurant and I can tell you right now that's bullshit. I can't comment on other places but I can guarantee our chefs have far more respect than that. Plus if they so much as joked about it they'd be not only sacked but lose any friendships they had formed. They'd be outed and shunned.
Please don't scare people into not speaking up if their meals are wrong. I think I can speak for almost everyone that works in the industry when I say, tell the staff, in a respectful and polite manner, and they'll bend over backwards to make sure you leave happy.
I care about people and the experience they have and you make it sound like zero shits are given. Bad form.
P |
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By *otrockWoman
over a year ago
Essex |
I'm always to embarrassed to send it back, so i just eat what I can and if they ask how my meal was I always say it was lovely but I'm really full now.
but very rarely ever go back to the restaurant unless the people I'm with want to go back, but never order the same thing just incase it's crap again. |
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By (user no longer on site)
over a year ago
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I love it when people order
a blue steak and say ‘I didn’t want it like that, it’s not cooked’
Or rare ‘without any blood please’
Or ‘I didn’t want it that rare’ |
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By (user no longer on site)
over a year ago
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"I guess because people specifically ask for it to be cooked a certain way and if it doesn’t meet their standards they ask for it to be done again, each to their own. I’d just be happy going out to a restaurant lol "
I actually spent the first 12 years of my career as a Chef - not begging myself up, but six years of that working under a certain Frenchman in Oxford..
Steak is tricky to get right. We'd pack ours in yoghurt upon deliver for around 12 hours to let the cultures tenderise the tissue a little.
Once ordered, we'd season with ground anchovies, not salt. If cooked anywhere from saignant (rare) to a point (medium), let the steak come up to around 10 celsius before cooking. And always, always, always rest for a good 5 minutes or so before serving |
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By *irthandgirthMan
over a year ago
Camberley occasionally doncaster |
"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!
Scathing reviews online ?!"
That is a very modern cowardly way out. Man (or woman) the fuck up and tell someone in person rather than hide behind a keyboard. If you then get shit service after that ask to see the manager. Sort stuff out face to face.
I have sent stuff back on occasion. Just be polite about it. No need to make a scene. However if I'm ordering steak I always ask the server if the chef cooks it under or over - they will have an idea if others send theirs back for over or under cooking. If the chef is known for overcooking then I can adjust my order.
Many restaurants are happy to either replace or comp part of your meal. I had this at a Jamie Oliver restaurant where half the shellfish in my dish hadn't opened. I was given the option of a replacement or reduced bill. |
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By *abs..Woman
over a year ago
.. |
"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher
I send them back more often than not. I won’t eat them cold or lukewarm "
I don’t even get to the point of accepting the food there. I don’t know why it is but they just can’t do a quarter pounder plain no matter how I ask for it - quarter pounder no cheese, quarter pounder extra plain, I even ask for a burger and a bun but it always comes with cheese. Always. I don’t leave the counter until I’ve checked it because it is always wrong. |
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