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By *ssex_tom OP   Man  over a year ago

Chelmsford

In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?

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By (user no longer on site)  over a year ago


"In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?"

Yes

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By (user no longer on site)  over a year ago

Yes

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By (user no longer on site)  over a year ago

Yes I have sympathy for her. What would Ryanair rather she shits her pants because she can't get to toilet fast enough ? Very poor understanding and service from them x

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By (user no longer on site)  over a year ago

Absolutely yes

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By (user no longer on site)  over a year ago

Them budget airlines make you pay for every little thing. Could have had a bit of decency and gave her an aisle seat. What difference does it make? If she has no pre booked her seat before check in (which they charge for) and she turns up to the counter and there are aisle seats available then whats the issue?

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By (user no longer on site)  over a year ago

Total sympathy.

Not all disabilities are visible.

If we were using a service, we would book and call, explaining what we need.

If told to pay more, refer to the Equalities Act, and relevant governing body.

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By (user no longer on site)  over a year ago


"In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?"
don't use Ryanair that's my advice lol

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By (user no longer on site)  over a year ago

Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

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By (user no longer on site)  over a year ago

Ryan air are utter s*it. Id never fly with them again. Sooner fly with jet2 and thats saying something.

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By (user no longer on site)  over a year ago


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it. "

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs.

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By (user no longer on site)  over a year ago

I have to say that Ryanair really do take the mick by charging for everything and also providing their staff with the worst customer service training I’ve ever seen. Avoid at all costs.

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By (user no longer on site)  over a year ago


"I have to say that Ryanair really do take the mick by charging for everything and also providing their staff with the worst customer service training I’ve ever seen. Avoid at all costs."

I fly a lot and I’m done with Ryanair. I won’t use them anymore.

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By *ittle_brat_evie!!Woman  over a year ago

evesham

It's not for them to define what a disability is. You don't get a membership card when you have a condition that is considered likely to be a disability.

I would have paid the £4 but then raised the issue by way of complaint.

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By *eeBee67Man  over a year ago

Masked and Distant

Why didn't she just ask the person in the aisle seat to swap?

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By *ittle_brat_evie!!Woman  over a year ago

evesham


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs. "

Oh....maybe you do get a card then lol

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By (user no longer on site)  over a year ago

Much more sympathy for the people sitting near the toilets if im honest

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By (user no longer on site)  over a year ago

[Removed by poster at 26/07/19 13:11:49]

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By (user no longer on site)  over a year ago


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs. "

I thought it was chrohns and colitis that you could get the cards for not IBS?

And I think it's considered a chronic condition not a disability

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By (user no longer on site)  over a year ago


"It's not for them to define what a disability is. You don't get a membership card when you have a condition that is considered likely to be a disability.

I would have paid the £4 but then raised the issue by way of complaint. "

Every time I fly with any airline with my child I always tick the disabilities box and I’ve never been asked for any proof and hers isn’t obvious to see.

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By (user no longer on site)  over a year ago

To be honest I have limited sympathy. If you fly with an airline known for shit customer service and take every opportunity to charge for anything they can really don't be surprised when they are true to form.

Plus it's only a few quid

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By *wisted999Man  over a year ago

North Bucks

Ryanair are not known for their kindness or positive response to complaints.

I would have paid the £4.

I have so far resisted flying with Ryanair.

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By *iamondsmiles.Woman  over a year ago

little house on the praire


"[Removed by poster at 26/07/19 13:11:49]"
it is. The campaign not all disability is visible

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By (user no longer on site)  over a year ago


"I have to say that Ryanair really do take the mick by charging for everything and also providing their staff with the worst customer service training I’ve ever seen. Avoid at all costs."

They take the mick yes... but them amd other budget airlines have driven down the price of air travel in europe massively. I would be happy to fly with them I know what I am paying for they are very blunt about it

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By * Plus ECouple  over a year ago

The South

https://youtu.be/ZAg0lUYHHFc

Sums them up nicely.

M

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By (user no longer on site)  over a year ago

If you want a cheap flight then you have to expect this sort of thing.You pay for what you get!

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By *ensualbicockMan  over a year ago

liverpool wavertree picton clock

I hate getting any plane with any company. Nightmare travel especially long haul

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By *iamondsmiles.Woman  over a year ago

little house on the praire


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs.

I thought it was chrohns and colitis that you could get the cards for not IBS?

And I think it's considered a chronic condition not a disability "

its ccolitis that she has

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By (user no longer on site)  over a year ago

Cryin' Air suck ....Queasy Jet aren't just as bad

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By *gnitemybodyWoman  over a year ago

Onestepoutofthedoor

Why didn't she just book an aisle seat?

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By (user no longer on site)  over a year ago


"Ryan air are utter s*it. Id never fly with them again. Sooner fly with jet2 and thats saying something."

Flew with easy jet and they were actually very smooth during take off and landing. Been on Over 10 Ryanair flights and the landing always shits me up. With easy jet i didnt even realise we were on the ground! To be fair I had just come from Amsterdam so maybe that’s why the landing seemed so smooth

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By *uke olovingmanMan  over a year ago

Gravesend

Now we know why they have such shitty planes and shitty attitude

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By *ryda18Man  over a year ago

Cambridge

Use to fly with them, refuse too now rather by the extra money and go with Jet2 or BA

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By *ryst In IsoldeWoman  over a year ago

your imagination


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it. "

I'd be like this too... Ffs something like that is my problem to deal with, not everyone else's to make allowances or concessions for. 4 quid for comfort isn't going to break the bank.

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By *izzy RascallMan  over a year ago

Cardiff

£4 to upgrade her seat to an aisle seat.

Is that true?

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By *iamondsmiles.Woman  over a year ago

little house on the praire

Thing is wether she was right or wrong

There is the big all disability isnt visual campaign. She had colitis which is one of the catogaries that carry a card(not sure why she doesnt have one) think you pay so much a year. If you show your card they have to provide you with a toilet even if its a staff one

Marks and spencers are big campaigners for it

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By (user no longer on site)  over a year ago

Bloody typical of Ryanair - the worlds shittest airline.

Was gutted when I learned that they were to commence flights out of my local airport.

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By *ryst In IsoldeWoman  over a year ago

your imagination


"£4 to upgrade her seat to an aisle seat.

Is that true?"

I fly frequently with Ryanair and seat selection is usually somewhere between €3 and €6, depending on where the seat is... So that sounds about right to me.

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By *izzy RascallMan  over a year ago

Cardiff


"£4 to upgrade her seat to an aisle seat.

Is that true?

I fly frequently with Ryanair and seat selection is usually somewhere between €3 and €6, depending on where the seat is... So that sounds about right to me. "

Well I think it pays for people to read the thread as I feel the lady should have to pay this small fee as it does take extra staff time to sort the administration out involved.

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By (user no longer on site)  over a year ago


"Why didn't she just book an aisle seat?"
can you book specific seats with Ryanair? Never flown with them because I've read all the bad press and irrespective of price recommendations count I had to wait 7 hours one time I think it was at Stansted to pick up my daughter a few years back what a nightmare that was, I was with all the curly head bangers

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By (user no longer on site)  over a year ago


"Why didn't she just book an aisle seat?can you book specific seats with Ryanair? Never flown with them because I've read all the bad press and irrespective of price recommendations count I had to wait 7 hours one time I think it was at Stansted to pick up my daughter a few years back what a nightmare that was, I was with all the curly head bangers "

Yes you can book a seat but it costs extra.

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By *partharmonyCouple  over a year ago

Ruislip

Yes, sympathy. Ryanair are merciless money-grabbers. It's awful they do this to people.

My rule of thumb is that if I have to choose between flying Ryanair and not going on holiday, I'll take the not going on holiday option. Luke

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By *erriAnneTV/TS  over a year ago

The shire


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs. "

Ibs isn't a disability ibd however is a whole different box of frogs. Many with uc or crohn's are covered under the equality act at work. Many businesses are now training staff to recognise the can't wait card which allows the bearer to use toilets in shops where they aren't for public use.

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By *layfullsamMan  over a year ago

Solihull

You pay your money and make your choices in life.

Ryanair didn't force her to book her flight through them and she could easily have taken her business elsewhere but my guess is that everyone else was more expensive.

Claiming other airlines let her do it for free doesn't mean much if the flight is £100 more that Ryanair charging under a tennet to book a seat.

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By *amissCouple  over a year ago

chelmsford

I think she should have paid, if she required that seat. My husband has claustrophobia, which can be

debilitating for him and prefers to sit near the window, so he can see out. We pay an extra £40 for those seats, with TUI and are happy to pay that, for his comfort.

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By *layfullsamMan  over a year ago

Solihull

[Removed by poster at 26/07/19 14:56:41]

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By (user no longer on site)  over a year ago


"I think she should have paid, if she required that seat. My husband has claustrophobia, which can be

debilitating for him and prefers to sit near the window, so he can see out. We pay an extra £40 for those seats, with TUI and are happy to pay that, for his comfort. "

yes but you live off the interest and live in the canary islands naked

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By *oddyWoman  over a year ago

between havant and chichester

My daughter has a disability and has a card to show in shops the only one that has made us show it was local coop

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By (user no longer on site)  over a year ago

Rules are put in place and should be adhered to. If one person claims they have a bowel condition and get a free upgrade soon all the passengers will be doing it.

The budget airlines are cheap because the basic ticket doesn't make them any money. They rely on the extras to survive. If you want the extras for free, don't buy cheap flights.

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By (user no longer on site)  over a year ago


"In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?"

I read that story yesterday. Her boyfriend and mother had both been given free aisle seats as the mother has limited mobility and he said he was her cater, simple answer is that the boyfriend could have given her his aisle seat and sat next to the mother on the inside seat. They offered her a suitable seat for £9. How close to the nearest toilet was she on the journey to the airport I wonder.

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By *amissCouple  over a year ago

chelmsford


"I think she should have paid, if she required that seat. My husband has claustrophobia, which can be

debilitating for him and prefers to sit near the window, so he can see out. We pay an extra £40 for those seats, with TUI and are happy to pay that, for his comfort. yes but you live off the interest and live in the canary islands naked "

Not sure what that means or the relevance to the thread

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By *m3232Man  over a year ago

maidenhead

If she has a card then yes very bad of them. Sadly lots of people fake problems to make it easy for them to get something free or easy.

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By (user no longer on site)  over a year ago

They clearly don't give a shit

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By *SAchickWoman  over a year ago

Hillside desolate

Was she classed as disabled and could prove this? Or were they just expected to take her word for it?

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By (user no longer on site)  over a year ago

To OP yes absolute sympathy

All airlines are as bad these days, I fly quite a bit of long haul at times for work my BA exec club has a preference for an aisle seat as I have a back issue and have to get up at least once an hour and walk about a bit and stretch, every single flight I have booked in the last 3 years they have allocated a middle or window seat, luckily I have managed to change most, but had the misfortune of being sat next to an complete asshole who was not happy that I wanted to get up frequently yet didn’t want to swap seats..... I am sure the airlines do it in the hope to sell a seat move

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By (user no longer on site)  over a year ago

How do you know there isn’t more to the story than what’s been published?.

I travelled in May with Ryan air to Alicante and have to say they were brilliant, there was 3 special needs adults on the flight home with care staff and they couldn’t have been looked after any better one of the crew sat on the floor singing with them at one point.

Everyone slated Ryan air booking conditions clearly state costs and charges it’s a no frills airline you pay for what you get simple as that.

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By *lanemikeMan  over a year ago

Bolton


"If she has a card then yes very bad of them. Sadly lots of people fake problems to make it easy for them to get something free or easy. "

A wee bit cynical if a may say. Why not take the word of the passenger? She was not trying to obtain an upgrade costing hundreds/thousands of pounds. She needed a slightly more convenient seat. Why should an airline charge any more for a particular seat? Way of the world these day treat passengers badly, rather than trying to help them.

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By *lanemikeMan  over a year ago

Bolton


"Everyone slated Ryan air booking conditions clearly state costs and charges it’s a no frills airline you pay for what you get simple as that.

"

Yes, true we have to a large extent brought it upon ourselves.

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By (user no longer on site)  over a year ago

No. They’re not a liberty to check any evidence she has to support her claim either as it causes delays. Whilst I’m not saying her claim isn’t genuine, everyone would be claiming things were wrong with them to get preferential seating. They’re a budget airline and quite literally offer some of the cheapest tickets on the planet, they make revenue by charging for seats, she should have paid for one. It only takes seconds to ask a fellow passenger to move, and if a race to the bog is that time tight, then maybe a nappy is in order. There might also be a bit of a queue on for the toilet. I know it sounds harsh but it’d cause massive problems down the line if they allowed it.

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By *amissCouple  over a year ago

chelmsford


"To OP yes absolute sympathy

All airlines are as bad these days, I fly quite a bit of long haul at times for work my BA exec club has a preference for an aisle seat as I have a back issue and have to get up at least once an hour and walk about a bit and stretch, every single flight I have booked in the last 3 years they have allocated a middle or window seat, luckily I have managed to change most, but had the misfortune of being sat next to an complete asshole who was not happy that I wanted to get up frequently yet didn’t want to swap seats..... I am sure the airlines do it in the hope to sell a seat move "

Maybe that person had paid for his aisle seat

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By *ryst In IsoldeWoman  over a year ago

your imagination


"To OP yes absolute sympathy

All airlines are as bad these days, I fly quite a bit of long haul at times for work my BA exec club has a preference for an aisle seat as I have a back issue and have to get up at least once an hour and walk about a bit and stretch, every single flight I have booked in the last 3 years they have allocated a middle or window seat, luckily I have managed to change most, but had the misfortune of being sat next to an complete asshole who was not happy that I wanted to get up frequently yet didn’t want to swap seats..... I am sure the airlines do it in the hope to sell a seat move

Maybe that person had paid for his aisle seat "

I've had this once. I pay extra when booking to have a seat with extra legroom so I can stretch my legs a bit as I generally have a 3.5-4 hour bus journey just to get to the airport before flying and have been cramped up enough already... Last time I flew to Manchester someone asked me to swap seats because the rest of their group were sitting in my row (they had also paid extra, but the person who asked me to move hadn't and was sitting behind us).

I said no.

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By *amissCouple  over a year ago

chelmsford


"To OP yes absolute sympathy

All airlines are as bad these days, I fly quite a bit of long haul at times for work my BA exec club has a preference for an aisle seat as I have a back issue and have to get up at least once an hour and walk about a bit and stretch, every single flight I have booked in the last 3 years they have allocated a middle or window seat, luckily I have managed to change most, but had the misfortune of being sat next to an complete asshole who was not happy that I wanted to get up frequently yet didn’t want to swap seats..... I am sure the airlines do it in the hope to sell a seat move

Maybe that person had paid for his aisle seat

I've had this once. I pay extra when booking to have a seat with extra legroom so I can stretch my legs a bit as I generally have a 3.5-4 hour bus journey just to get to the airport before flying and have been cramped up enough already... Last time I flew to Manchester someone asked me to swap seats because the rest of their group were sitting in my row (they had also paid extra, but the person who asked me to move hadn't and was sitting behind us).

I said no."

Good for you. We always book the seat numbers that suit us, if it were a genuine medical emergency, then I would be happy to give up my seat

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By (user no longer on site)  over a year ago

Did I mention I'm flying out with them later to London? Lol I didn't pre book a seat because its a short flight, but they gave a window seat so I'm happy enough

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By *lanemikeMan  over a year ago

Bolton

Some incredibly selfish folk around.....

Some kindness, cooperation and helpfulness go a long way... But, hey we live in the ME ME ME, I want generation !!!!

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By (user no longer on site)  over a year ago


"In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?"

No sympathy for Rhino Air, they are a bunch of wankers.

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By *lanemikeMan  over a year ago

Bolton

I am alright Jack.....to hell with the rest of you !!!

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By *lanemikeMan  over a year ago

Bolton


"In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?"

""Not included in their definition of disability"" The passenger concerned needed some help, not someone reading out the airline's T&Cs....

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By *amissCouple  over a year ago

chelmsford


"I am alright Jack.....to hell with the rest of you !!!"

I don't think its a case of that, we know my husband has this condition and so pay for an appropriate seat, I wouldn't expect someone to give up their seat for him. This lady knows she has health issues and maybe should do the same, so she can guarantee the seat she needs.

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By *lanemikeMan  over a year ago

Bolton


"I am alright Jack.....to hell with the rest of you !!!

I don't think its a case of that, we know my husband has this condition and so pay for an appropriate seat, I wouldn't expect someone to give up their seat for him. This lady knows she has health issues and maybe should do the same, so she can guarantee the seat she needs. "

...or the airline could try and assist her rather than simply regarding her and disability as a source of revenue.

Oh, I forgot, it is Rhino Air..!!!

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By *crumdiddlyumptiousMan  over a year ago

.

You get what you pay for on the budget airlines but its only a couple of pound extra, I would rather pay for it then bring up the subject

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By (user no longer on site)  over a year ago


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs.

Ibs isn't a disability ibd however is a whole different box of frogs. Many with uc or crohn's are covered under the equality act at work. Many businesses are now training staff to recognise the can't wait card which allows the bearer to use toilets in shops where they aren't for public use. "

I knew I'd read it somewhere. I couldn't remember the condition it was for.

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By *amissCouple  over a year ago

chelmsford


"I am alright Jack.....to hell with the rest of you !!!

I don't think its a case of that, we know my husband has this condition and so pay for an appropriate seat, I wouldn't expect someone to give up their seat for him. This lady knows she has health issues and maybe should do the same, so she can guarantee the seat she needs.

...or the airline could try and assist her rather than simply regarding her and disability as a source of revenue.

Oh, I forgot, it is Rhino Air..!!!"

And what happens if others have problems and need certain seats, they haven't booked or paid for and others have paid to book those particular seats?

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By *amissCouple  over a year ago

chelmsford


"You get what you pay for on the budget airlines but its only a couple of pound extra, I would rather pay for it then bring up the subject "

Exactly this,it guarantees you're comfortable. I find on most flights the toilet queues are always long, so you need to start planning early on, if you need the toilet

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By *ob rodMan  over a year ago

lancaster

2 issues

Yes it should be classed as a disability but don’t know how you would prove it unless you got a doctors letter it would not b unreasonable to ask for proof or everyone would do it

Don’t know why people slag them off .they are very open about have u have to pay for everything that’s why a basic flight with nothing added is cheap

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By *amissCouple  over a year ago

chelmsford


"2 issues

Yes it should be classed as a disability but don’t know how you would prove it unless you got a doctors letter it would not b unreasonable to ask for proof or everyone would do it

Don’t know why people slag them off .they are very open about have u have to pay for everything that’s why a basic flight with nothing added is cheap "

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By *ryst In IsoldeWoman  over a year ago

your imagination


"Some incredibly selfish folk around.....

Some kindness, cooperation and helpfulness go a long way... But, hey we live in the ME ME ME, I want generation !!!!"

I really don't see your point. If you went to a restaurant and ordered steak, how would you feel if the waiter gave your steak to someone who had ordered a burger but then told the waiter they really really really wanted steak (just didn't want to pay more for it). If someone has the means to book flights and travel, they can book according to their comfort needs, not expect others who have done so to accommodate their cheapness. The heart of this story isn't a disability issue... It's actually a sense of entitlement and outrage that they didn't get what they wanted for free issue.

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By *amissCouple  over a year ago

chelmsford


"Some incredibly selfish folk around.....

Some kindness, cooperation and helpfulness go a long way... But, hey we live in the ME ME ME, I want generation !!!!

I really don't see your point. If you went to a restaurant and ordered steak, how would you feel if the waiter gave your steak to someone who had ordered a burger but then told the waiter they really really really wanted steak (just didn't want to pay more for it). If someone has the means to book flights and travel, they can book according to their comfort needs, not expect others who have done so to accommodate their cheapness. The heart of this story isn't a disability issue... It's actually a sense of entitlement and outrage that they didn't get what they wanted for free issue."

Exactly this, you are responsible for your own comfort, by considering your seating needs, we do it and pay £40 for it, £4 is very reasonable

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By *lanemikeMan  over a year ago

Bolton

Yes........as I said earlier several selfish "I am alright Jack" folk around. What about thinking about the needs of others before yourself?

Ever thought about giving up your seat on a train or bus for someone who needs it more than YOU??

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By *amissCouple  over a year ago

chelmsford


"Yes........as I said earlier several selfish "I am alright Jack" folk around. What about thinking about the needs of others before yourself?

Ever thought about giving up your seat on a train or bus for someone who needs it more than YOU??"

If that is directed at me, as I said above, if it is a medical emergency, I would happily give up my seat, that I had paid for. As regards train journeys and travelling to hospital in London, with my sick sister in law, no one gives their seat up, we would have loved a seat for her

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By *hortieWoman  over a year ago

Northampton

One point I haven't seen mentioned here is...

I get a warning of imminent explosion... granted, it's a couple of minutes. I'm sat by the window, so can fly over the 2 people to get to the aisle, or pay the extra to sit by the aisle.

I clench all the way to the toilets, and.... they are occupied.

If I'm gonna shit myself, 4 quid aint gonna make much difference for an aisle seat in certain circumstances.

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By *amissCouple  over a year ago

chelmsford


"One point I haven't seen mentioned here is...

I get a warning of imminent explosion... granted, it's a couple of minutes. I'm sat by the window, so can fly over the 2 people to get to the aisle, or pay the extra to sit by the aisle.

I clench all the way to the toilets, and.... they are occupied.

If I'm gonna shit myself, 4 quid aint gonna make much difference for an aisle seat in certain circumstances. "

Exactly, as I said above, there are always queues.

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By *lanemikeMan  over a year ago

Bolton

My last post was not directed at anyone in particular. My feeling is for the lady who, based on information supplied, has a medical condition. Is it unreasonable to expect the airline or maybe a fellow passenger to come to her aid?

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By *amissCouple  over a year ago

chelmsford


"My last post was not directed at anyone in particular. My feeling is for the lady who, based on information supplied, has a medical condition. Is it unreasonable to expect the airline or maybe a fellow passenger to come to her aid? "

It may be for Ryan Air, I don't fly with them...

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By (user no longer on site)  over a year ago


"My last post was not directed at anyone in particular. My feeling is for the lady who, based on information supplied, has a medical condition. Is it unreasonable to expect the airline or maybe a fellow passenger to come to her aid? "

The information supplied might not be correct in the first place, let’s face it the media love those compo faces against big companies.

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By *amissCouple  over a year ago

chelmsford


"My last post was not directed at anyone in particular. My feeling is for the lady who, based on information supplied, has a medical condition. Is it unreasonable to expect the airline or maybe a fellow passenger to come to her aid?

The information supplied might not be correct in the first place, let’s face it the media love those compo faces against big companies.

"

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By (user no longer on site)  over a year ago


"To OP yes absolute sympathy

All airlines are as bad these days, I fly quite a bit of long haul at times for work my BA exec club has a preference for an aisle seat as I have a back issue and have to get up at least once an hour and walk about a bit and stretch, every single flight I have booked in the last 3 years they have allocated a middle or window seat, luckily I have managed to change most, but had the misfortune of being sat next to an complete asshole who was not happy that I wanted to get up frequently yet didn’t want to swap seats..... I am sure the airlines do it in the hope to sell a seat move

Maybe that person had paid for his aisle seat

I've had this once. I pay extra when booking to have a seat with extra legroom so I can stretch my legs a bit as I generally have a 3.5-4 hour bus journey just to get to the airport before flying and have been cramped up enough already... Last time I flew to Manchester someone asked me to swap seats because the rest of their group were sitting in my row (they had also paid extra, but the person who asked me to move hadn't and was sitting behind us).

I said no."

Good for you! Hope they didn't give you hassle.

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By (user no longer on site)  over a year ago

We have recently booked flights with easyJet and found they couldn't do enough to help us.

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By *amissCouple  over a year ago

chelmsford


"We have recently booked flights with easyJet and found they couldn't do enough to help us.

"

Hope you managed to get to London, without too much trouble ,Lornaxx

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By (user no longer on site)  over a year ago


"We have recently booked flights with easyJet and found they couldn't do enough to help us.

Hope you managed to get to London, without too much trouble ,Lornaxx"

Oh well that was a nightmare! Was meant to arrive at Ash's about 4.30, ended up not walking through the door till gone 10.30.

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By *amissCouple  over a year ago

chelmsford


"We have recently booked flights with easyJet and found they couldn't do enough to help us.

Hope you managed to get to London, without too much trouble ,Lornaxx

Oh well that was a nightmare! Was meant to arrive at Ash's about 4.30, ended up not walking through the door till gone 10.30. "

Oh bless you, I wondered how you were getting on, never mind you're there now, that's the main thing and you have your lovely holiday to look forward to xx

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By (user no longer on site)  over a year ago

Worst airline going. I'm skint and even I wouldn't fly with Ryan Air. Every other budget airline I've used have been awesome.

From nose to tail, rotten to the core.

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By *amissCouple  over a year ago

chelmsford


"Worst airline going. I'm skint and even I wouldn't fly with Ryan Air. Every other budget airline I've used have been awesome.

From nose to tail, rotten to the core.

"

You get what you pay for, I suppose, that's why we don't bother

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By *ssex_tom OP   Man  over a year ago

Chelmsford

Not sure about the new planes they have ordered. Two have crashed already.. all grounded

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By *amissCouple  over a year ago

chelmsford


"Not sure about the new planes they have ordered. Two have crashed already.. all grounded "

Oops

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By *gnitemybodyWoman  over a year ago

Onestepoutofthedoor


"Why didn't she just book an aisle seat?can you book specific seats with Ryanair? Never flown with them because I've read all the bad press and irrespective of price recommendations count I had to wait 7 hours one time I think it was at Stansted to pick up my daughter a few years back what a nightmare that was, I was with all the curly head bangers "

Yes you can.

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By (user no longer on site)  over a year ago

I feel sorry for any one that flies with Ryanair. Michael O’Leary is an absolute lunatic of a man. He wanted to introduce a standing section on his planes for craps sake.

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By (user no longer on site)  over a year ago


"I think she should have paid, if she required that seat. My husband has claustrophobia, which can be

debilitating for him and prefers to sit near the window, so he can see out. We pay an extra £40 for those seats, with TUI and are happy to pay that, for his comfort. yes but you live off the interest and live in the canary islands naked

Not sure what that means or the relevance to the thread "

the relevance is if you want to sit somewhere specific to make your journey more comfortable then you have to pay for the privilege

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By *amissCouple  over a year ago

chelmsford


"I think she should have paid, if she required that seat. My husband has claustrophobia, which can be

debilitating for him and prefers to sit near the window, so he can see out. We pay an extra £40 for those seats, with TUI and are happy to pay that, for his comfort. yes but you live off the interest and live in the canary islands naked

Not sure what that means or the relevance to the thread the relevance is if you want to sit somewhere specific to make your journey more comfortable then you have to pay for the privilege "

Which is what we do, but I don't live in the Canary Islands

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By *actilemale4uMan  over a year ago

London

I'm with Ryanair. When you book with Ryanair you know its the basic fare and everything else.... Baggage seat etc is extra. If you want aisle seat simple pay the £4.

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By (user no longer on site)  over a year ago


"I feel sorry for any one that flies with Ryanair. Michael O’Leary is an absolute lunatic of a man. He wanted to introduce a standing section on his planes for craps sake. "
standing room only really like a little coral of cheapskates? Lol

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By *amissCouple  over a year ago

chelmsford


"I'm with Ryanair. When you book with Ryanair you know its the basic fare and everything else.... Baggage seat etc is extra. If you want aisle seat simple pay the £4."

I thought it sounded simple

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By (user no longer on site)  over a year ago

Yes and when you book with Ryanair you know you may get there eventually maybe

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By *oonloverWoman  over a year ago

bognor regis


"I feel sorry for any one that flies with Ryanair. Michael O’Leary is an absolute lunatic of a man. He wanted to introduce a standing section on his planes for craps sake. "

And I for one would rather stand than try and did myself and my bar back into a midget seat

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By (user no longer on site)  over a year ago


"Worst airline going. I'm skint and even I wouldn't fly with Ryan Air. Every other budget airline I've used have been awesome.

From nose to tail, rotten to the core.

You get what you pay for, I suppose, that's why we don't bother "

Norwegian Airlines, Monarch, Easyjet are three budget Airlines I've traveled back and forth to Spain on from Birmingham or Bristol. All three are priced in same bracket as Ryan Air.. All three have pleasant staff on desk, gate and air crew. All three have adequate legroom.

I've flown all over the world as a kid/teen/tween. From Qatar Airways to propellor driven passenger planes so intimately small you can get a great view from the cockpit from the last row.

There is First Class Business Class Humanity (Economy) and then Ryan Air.

It shows in the faces of their employees.

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By (user no longer on site)  over a year ago

I'm short. Mild mannered. Require no frills.

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By (user no longer on site)  over a year ago


"In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?"
.

No not really, she'll be back flying with them the next time after bitching and moaning for a bit.

Everybody who fly's in Ryan air hates them, they're fucking awful but there really cheap as well, so we keep going back and moaning.

This moaning bitch could have booked with BA and saved us all the drama.

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By *ENGUYMan  over a year ago

Hull


"Yes........as I said earlier several selfish "I am alright Jack" folk around. What about thinking about the needs of others before yourself?

Ever thought about giving up your seat on a train or bus for someone who needs it more than YOU??

If that is directed at me, as I said above, if it is a medical emergency, I would happily give up my seat, that I had paid for. As regards train journeys and travelling to hospital in London, with my sick sister in law, no one gives their seat up, we would have loved a seat for her "

Samiss. Picking up on your comment about lack of adequate seating on trains, are you aware each train company in the UK is signed up to Passenger Assistance services.

You can be met at all stations from start to finish, if you have any seats reserved, personnel will ensure you get seated ok in your chosen seat. Above all, the service is free.

I use it all the time when travelling home from Warwick to Hull and back, as I've mobility issues boarding and exiting trains, due to severe Osteoarthritis in both knees and one hand.

PM me for info.

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By (user no longer on site)  over a year ago


"I think she should have paid, if she required that seat. My husband has claustrophobia, which can be

debilitating for him and prefers to sit near the window, so he can see out. We pay an extra £40 for those seats, with TUI and are happy to pay that, for his comfort. yes but you live off the interest and live in the canary islands naked

Not sure what that means or the relevance to the thread the relevance is if you want to sit somewhere specific to make your journey more comfortable then you have to pay for the privilege "

You should not have to pay extra simply because you have a disability. The Law is very clear about this. Reasonable adjustments should be made, this seems reasonable.

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By (user no longer on site)  over a year ago

On most of the airlines I have traveled on, you can select your seat for free and will show a plan of available seats at time of booking.

But on some airlines I presume Ryanair is one of these, it gives you a choice of selecting your seat at the time of booking for a fee, depending on the seat location the cost increases, otherwise a seat will be allocated to you but could be less desirable. So I don't get how this lady didn't pre-book her seat, it's normally very well advertised at time of booking, it's how they make money.

In my opinion Ryanair have done nothing wrong, and it's certainly not discrimination against a hidden disability or not.

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By *amissCouple  over a year ago

chelmsford


"Yes........as I said earlier several selfish "I am alright Jack" folk around. What about thinking about the needs of others before yourself?

Ever thought about giving up your seat on a train or bus for someone who needs it more than YOU??

If that is directed at me, as I said above, if it is a medical emergency, I would happily give up my seat, that I had paid for. As regards train journeys and travelling to hospital in London, with my sick sister in law, no one gives their seat up, we would have loved a seat for her

Samiss. Picking up on your comment about lack of adequate seating on trains, are you aware each train company in the UK is signed up to Passenger Assistance services.

You can be met at all stations from start to finish, if you have any seats reserved, personnel will ensure you get seated ok in your chosen seat. Above all, the service is free.

I use it all the time when travelling home from Warwick to Hull and back, as I've mobility issues boarding and exiting trains, due to severe Osteoarthritis in both knees and one hand.

PM me for info."

Thank you Iain, wish I had have known that, sadly we won t be making anymore journeys, my sister in law has terminal cancer and doesn't have long left. She was always too proud to let us ask for a seat, but she was clearly ill...

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By (user no longer on site)  over a year ago


"I think she should have paid, if she required that seat. My husband has claustrophobia, which can be

debilitating for him and prefers to sit near the window, so he can see out. We pay an extra £40 for those seats, with TUI and are happy to pay that, for his comfort. yes but you live off the interest and live in the canary islands naked

Not sure what that means or the relevance to the thread the relevance is if you want to sit somewhere specific to make your journey more comfortable then you have to pay for the privilege

You should not have to pay extra simply because you have a disability. The Law is very clear about this. Reasonable adjustments should be made, this seems reasonable. "

ahhhh and as much as you are right and you are it's a business and unfortunately in our neck of the woods businesses flourish on supply and demand, Ryanairs main draw is the basic premise ' a cheap or even the cheapest basic fare from A to B ' which could be true until you add up all the extras and the unreliability of the service, you get what you pay for applies here

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By *aughtyforcouplesMan  over a year ago

exeter

I would pay the money rather than risk soiling myself, the fact that its being reported strengthens the case that she is looking for something for nothing.

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By *amissCouple  over a year ago

chelmsford


"I would pay the money rather than risk soiling myself, the fact that its being reported strengthens the case that she is looking for something for nothing. "

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By *ranny-CrumpetWoman  over a year ago

The Town by The Cross

No.

I don't know enough about what happened but for fucks sake she could have and should have made herself aware of the terms before flying and booked accordingly.

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By *ranny-CrumpetWoman  over a year ago

The Town by The Cross


"I would pay the money rather than risk soiling myself, the fact that its being reported strengthens the case that she is looking for something for nothing. "

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By *aughtyforcouplesMan  over a year ago

exeter

[Removed by poster at 27/07/19 09:45:28]

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By (user no longer on site)  over a year ago


"I feel sorry for any one that flies with Ryanair. Michael O’Leary is an absolute lunatic of a man. He wanted to introduce a standing section on his planes for craps sake. "

You’d by a space if it was cheaper lol

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By *alandNitaCouple  over a year ago

Scunthorpe

I think that everyone is well aware that Ryanair charge you for everything, so she should have anticipated this and booked her seat well in advance.

We try not to use Ryanair if possible but we are this year... you just have to plan ahead and pack light.

Nita

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By *oss and SuzieCouple  over a year ago

Porthmadog

We have sympathy for anyone who flies on Ryanair.

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By *ebjonnsonMan  over a year ago

Maldon


"In the papers it says that a lady with a bowel condition asked if she could have an aisle seat in case she needed the loo pronto. The airline insisted she pay extra for the seat as her condition is not included in their definitio of disability. Sympathy for the lady or not ?"

Of course. Shame again on Ryanair. They revel in treating people like shit.

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By (user no longer on site)  over a year ago

Some people do nothing to help themselves and just like the 'woe is me' factor and tell the tabloids for a bit of sympathy.

I'm sure if she asked someone to swap her window seat for the isle cos she might shit on them they'd have jumped at the chance!

Get off your soap box box and enjoy your holiday.

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By (user no longer on site)  over a year ago


"Some people do nothing to help themselves and just like the 'woe is me' factor and tell the tabloids for a bit of sympathy.

I'm sure if she asked someone to swap her window seat for the isle cos she might shit on them they'd have jumped at the chance!

Get off your soap box box and enjoy your holiday."

yes exactly was it on outward or homeward journey?

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By (user no longer on site)  over a year ago


"Yes I have sympathy for her. What would Ryanair rather she shits her pants because she can't get to toilet fast enough ? Very poor understanding and service from them x"
But if fasten your seatbelts sign is on!!!!

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By (user no longer on site)  over a year ago


"Shame again on Ryanair. They revel in treating people like shit."

Still one of most successful airlines on the planet though. Maybe it’s a case of them adhering fiercely to their business model, which, incidentally, propelled them to business super stardom. That model which allows joe public to travel to the far side of Europe and back for half the price of an out of date box of hamster food, moved to the cereal aisle and re-badged as cornflakes, Kellogg's Cornflakes at that, in the likes of B&M.

They don’t treat people like shit, they’re just not shy about about reminding people about what they’re money actually bought because most of the moaners either can’t read, or couldn’t be arsed reading the small print, all whilst simultaneously being savvy enough to click no to all the extras when booking, and then moon walki across the room, doing a selfie with their tongue out (probably not on purpose) because they actually got the ticket for 50p and managed to bypass being ‘scammed’ by Ryanair for all the extras they allegedly tried to ‘force’ upon them. Ryanair’s very existence relies on people like this, and the odd few that will buy many/all of the extras, because ultimately what counts, is getting there.

After all, the vast majority of people making use of low cost airlines, will always use them again if they’re the cheapest despite being let down by them previously, what they call let down anyway. No you fucking can’t have 500kg of luggage, a pizza, 25 bottles of beer and have the Captains seat on a flight that you paid 50p for to Benidorm!

Lidl, Aldi, B&M etc, all very successful because they sell shit cheap. Ryanair have almost single handedly driven airfares to rock bottom, it’s become the norm. So much so, that some people think they’re entitled to way more for the same price. Ryanair are just happy to politely tell the shameless, dumb arse, tight cheeky fucker customers to ram it. It’s not a case of having a policy that instructs every individual in their company to treat people like shit. With mega cut down prices, it’s almost inevitable that elements of the service will be shit. If one makes a choice to buy shit because it’s cheap, expect it to actually be shit. You’re not entitled to anything else. Worthwhile remembering that they usually get you to your destination and very rarely crash and splatter you, unlike some other companies out there that included a slice of pizza (margarita) for what you thought was the same price as Ryanair, but was in-fact, £50 more expensive, but you didn’t notice that because you zoomed in on the FREE pizza bit whilst page hoping on the Internet comparing prices. They ought to charge you for farting, breathing and remove the bogs on their flights be fair, given that many of their tickets are so astoundingly cheap.

Stop fucking moaning you tight gits and enjoy your holiday lol!

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By (user no longer on site)  over a year ago


"Shame again on Ryanair. They revel in treating people like shit.

Still one of most successful airlines on the planet though. Maybe it’s a case of them adhering fiercely to their business model, which, incidentally, propelled them to business super stardom. That model which allows joe public to travel to the far side of Europe and back for half the price of an out of date box of hamster food, moved to the cereal aisle and re-badged as cornflakes, Kellogg's Cornflakes at that, in the likes of B&M.

They don’t treat people like shit, they’re just not shy about about reminding people about what they’re money actually bought because most of the moaners either can’t read, or couldn’t be arsed reading the small print, all whilst simultaneously being savvy enough to click no to all the extras when booking, and then moon walki across the room, doing a selfie with their tongue out (probably not on purpose) because they actually got the ticket for 50p and managed to bypass being ‘scammed’ by Ryanair for all the extras they allegedly tried to ‘force’ upon them. Ryanair’s very existence relies on people like this, and the odd few that will buy many/all of the extras, because ultimately what counts, is getting there.

After all, the vast majority of people making use of low cost airlines, will always use them again if they’re the cheapest despite being let down by them previously, what they call let down anyway. No you fucking can’t have 500kg of luggage, a pizza, 25 bottles of beer and have the Captains seat on a flight that you paid 50p for to Benidorm!

Lidl, Aldi, B&M etc, all very successful because they sell shit cheap. Ryanair have almost single handedly driven airfares to rock bottom, it’s become the norm. So much so, that some people think they’re entitled to way more for the same price. Ryanair are just happy to politely tell the shameless, dumb arse, tight cheeky fucker customers to ram it. It’s not a case of having a policy that instructs every individual in their company to treat people like shit. With mega cut down prices, it’s almost inevitable that elements of the service will be shit. If one makes a choice to buy shit because it’s cheap, expect it to actually be shit. You’re not entitled to anything else. Worthwhile remembering that they usually get you to your destination and very rarely crash and splatter you, unlike some other companies out there that included a slice of pizza (margarita) for what you thought was the same price as Ryanair, but was in-fact, £50 more expensive, but you didn’t notice that because you zoomed in on the FREE pizza bit whilst page hoping on the Internet comparing prices. They ought to charge you for farting, breathing and remove the bogs on their flights be fair, given that many of their tickets are so astoundingly cheap.

Stop fucking moaning you tight gits and enjoy your holiday lol! "

Epic rant!!

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By *ebjonnsonMan  over a year ago

Maldon


"Shame again on Ryanair. They revel in treating people like shit.

Still one of most successful airlines on the planet though. Maybe it’s a case of them adhering fiercely to their business model, which, incidentally, propelled them to business super stardom. That model which allows joe public to travel to the far side of Europe and back for half the price of an out of date box of hamster food, moved to the cereal aisle and re-badged as cornflakes, Kellogg's Cornflakes at that, in the likes of B&M.

They don’t treat people like shit, they’re just not shy about about reminding people about what they’re money actually bought because most of the moaners either can’t read, or couldn’t be arsed reading the small print, all whilst simultaneously being savvy enough to click no to all the extras when booking, and then moon walki across the room, doing a selfie with their tongue out (probably not on purpose) because they actually got the ticket for 50p and managed to bypass being ‘scammed’ by Ryanair for all the extras they allegedly tried to ‘force’ upon them. Ryanair’s very existence relies on people like this, and the odd few that will buy many/all of the extras, because ultimately what counts, is getting there.

After all, the vast majority of people making use of low cost airlines, will always use them again if they’re the cheapest despite being let down by them previously, what they call let down anyway. No you fucking can’t have 500kg of luggage, a pizza, 25 bottles of beer and have the Captains seat on a flight that you paid 50p for to Benidorm!

Lidl, Aldi, B&M etc, all very successful because they sell shit cheap. Ryanair have almost single handedly driven airfares to rock bottom, it’s become the norm. So much so, that some people think they’re entitled to way more for the same price. Ryanair are just happy to politely tell the shameless, dumb arse, tight cheeky fucker customers to ram it. It’s not a case of having a policy that instructs every individual in their company to treat people like shit. With mega cut down prices, it’s almost inevitable that elements of the service will be shit. If one makes a choice to buy shit because it’s cheap, expect it to actually be shit. You’re not entitled to anything else. Worthwhile remembering that they usually get you to your destination and very rarely crash and splatter you, unlike some other companies out there that included a slice of pizza (margarita) for what you thought was the same price as Ryanair, but was in-fact, £50 more expensive, but you didn’t notice that because you zoomed in on the FREE pizza bit whilst page hoping on the Internet comparing prices. They ought to charge you for farting, breathing and remove the bogs on their flights be fair, given that many of their tickets are so astoundingly cheap.

Stop fucking moaning you tight gits and enjoy your holiday lol! "

I’ve had enough experiences of bad customer from Ryanair to form my opinion. Would I still use them? Yes if there’s not a reasonable alternative.

Corporate culture comes from the top and he strikes me as something of a smug prick. He may be wealthy and successful but he can still be a prick.

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By (user no longer on site)  over a year ago


"Shame again on Ryanair. They revel in treating people like shit.

Still one of most successful airlines on the planet though. Maybe it’s a case of them adhering fiercely to their business model, which, incidentally, propelled them to business super stardom. That model which allows joe public to travel to the far side of Europe and back for half the price of an out of date box of hamster food, moved to the cereal aisle and re-badged as cornflakes, Kellogg's Cornflakes at that, in the likes of B&M.

They don’t treat people like shit, they’re just not shy about about reminding people about what they’re money actually bought because most of the moaners either can’t read, or couldn’t be arsed reading the small print, all whilst simultaneously being savvy enough to click no to all the extras when booking, and then moon walki across the room, doing a selfie with their tongue out (probably not on purpose) because they actually got the ticket for 50p and managed to bypass being ‘scammed’ by Ryanair for all the extras they allegedly tried to ‘force’ upon them. Ryanair’s very existence relies on people like this, and the odd few that will buy many/all of the extras, because ultimately what counts, is getting there.

After all, the vast majority of people making use of low cost airlines, will always use them again if they’re the cheapest despite being let down by them previously, what they call let down anyway. No you fucking can’t have 500kg of luggage, a pizza, 25 bottles of beer and have the Captains seat on a flight that you paid 50p for to Benidorm!

Lidl, Aldi, B&M etc, all very successful because they sell shit cheap. Ryanair have almost single handedly driven airfares to rock bottom, it’s become the norm. So much so, that some people think they’re entitled to way more for the same price. Ryanair are just happy to politely tell the shameless, dumb arse, tight cheeky fucker customers to ram it. It’s not a case of having a policy that instructs every individual in their company to treat people like shit. With mega cut down prices, it’s almost inevitable that elements of the service will be shit. If one makes a choice to buy shit because it’s cheap, expect it to actually be shit. You’re not entitled to anything else. Worthwhile remembering that they usually get you to your destination and very rarely crash and splatter you, unlike some other companies out there that included a slice of pizza (margarita) for what you thought was the same price as Ryanair, but was in-fact, £50 more expensive, but you didn’t notice that because you zoomed in on the FREE pizza bit whilst page hoping on the Internet comparing prices. They ought to charge you for farting, breathing and remove the bogs on their flights be fair, given that many of their tickets are so astoundingly cheap.

Stop fucking moaning you tight gits and enjoy your holiday lol! "

Do you work for Ryanair by any chance?

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By *teveanddebsCouple  over a year ago

Norwich

Why didn't she declare her disability when she booked the flight. Then she would have been allocated a seat FOC.

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By *estivalMan  over a year ago

borehamwood

i saw this in the paper are they out of order yes they are. am i surprised no not at all its ryanair after all there well known for charging for every little thing they can get away with.never flown with them and never will

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By (user no longer on site)  over a year ago


"Do you work for Ryanair by any chance? "

Nah, gave up creaming my jeans in anticipation of the proverbial pay day Friday/weekend many moons ago. As the saying goes, you don’t get rich digging another man’s ditch. Just have an appreciation of the business model that’s all, and firmly believe that if you’re paying the square root of f**k all for your ticket and flying on a modern jet worth around £90 million quid with enormous operating costs, then you ought to be bloody grateful. More often than not, there’s a more upmarket alternative, but that’d mean spending a few more quid, and for most, they’d rather not.

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By (user no longer on site)  over a year ago


"

Corporate culture comes from the top and he strikes me as something of a smug prick. He may be wealthy and successful but he can still be a prick."

He may well be a smug prick, but maybe he’s wealthy and successful because he knows there’s a lot of not so wealthy and not so smug pricks that’ll still choose to fly his airline despite hating it, all because it’s....CHEAP lol

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By (user no longer on site)  over a year ago


"

Epic rant!! "

Ohhhhhhh yes (said in my best Churchill dog voice!) Can’t resist a little winding of the Black Friday Jean Creamer Brigade

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By (user no longer on site)  over a year ago

I never have and never will fly with Ryanair. Unscrupulous crooks.

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By (user no longer on site)  over a year ago


"I never have and never will fly with Ryanair. Unscrupulous crooks."

Ha ha only a matter of time before you do, given you feel so strongly having never personally experienced their service....or have you? And your telling little porky pies!

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By *amissCouple  over a year ago

chelmsford

TUI charge £40 to choose your seat numbers, it's a rip off, but for us, necessary so my husband is comfortable, so I'm happy to pay it.

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By (user no longer on site)  over a year ago

I think when I think about purchasing things I think of brand names like 53 varieties heinz or Mercedes bends etc so I've never considered Ryanair but I would now

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By (user no longer on site)  over a year ago


"I never have and never will fly with Ryanair. Unscrupulous crooks.

Ha ha only a matter of time before you do, given you feel so strongly having never personally experienced their service....or have you? And your telling little porky pies! "

I have colleagues have have used their service and been left high and dry when services were cancelled. The whole ethos of the company is the antithesis of what I expect from a service I would use. I have flown extensively for the last 30 years and never choose to use the airline. I will fly to alternative destinations simply to avoid them.

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By *W ChapMan  over a year ago

Swindon

Yes for the condition, no for booking with that shower of shit airline.

When will people learn?

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By (user no longer on site)  over a year ago

Sympathy yes but lets get real if you have issues or an illness you avoid Ryan Air at all costs.

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By (user no longer on site)  over a year ago


"Sympathy yes but lets get real if you have issues or an illness you avoid Ryan Air at all costs."
exactly was that a pun

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By *ittle_brat_evie!!Woman  over a year ago

evesham


"TUI charge £40 to choose your seat numbers, it's a rip off, but for us, necessary so my husband is comfortable, so I'm happy to pay it."

Choosing to do so simply for comfort I'd one thing. Having to choose certain seats for something that may be covered under the equalities act is another.

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By (user no longer on site)  over a year ago


"I never have and never will fly with Ryanair. Unscrupulous crooks.

Ha ha only a matter of time before you do, given you feel so strongly having never personally experienced their service....or have you? And your telling little porky pies!

I have colleagues have have used their service and been left high and dry when services were cancelled. The whole ethos of the company is the antithesis of what I expect from a service I would use. I have flown extensively for the last 30 years and never choose to use the airline. I will fly to alternative destinations simply to avoid them."

No ones left high and dry when a service is cancelled, and they’re not cancelled lightly either, usually force majeure. They’ll always get a refund and possibly compensation. They might have been left very disappointed, but the Civil Aviation Authority will ultimately step in and see that it’s put right.

You’re not the only one who’s extensively travelled, lots of people are these days because of the likes of Ryanair! We’ve travelled with many airlines, from budget to what some people might call luxury long-haul, and experienced cancellations many times. Way the cookie crumbles. Life’s still exciting and fun

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By *pitfiremk10Man  over a year ago

Gloucester


"Some incredibly selfish folk around.....

Some kindness, cooperation and helpfulness go a long way... But, hey we live in the ME ME ME, I want generation !!!!"

Oh yes this entirely!

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By (user no longer on site)  over a year ago


"I never have and never will fly with Ryanair. Unscrupulous crooks.

Ha ha only a matter of time before you do, given you feel so strongly having never personally experienced their service....or have you? And your telling little porky pies!

I have colleagues have have used their service and been left high and dry when services were cancelled. The whole ethos of the company is the antithesis of what I expect from a service I would use. I have flown extensively for the last 30 years and never choose to use the airline. I will fly to alternative destinations simply to avoid them.

No ones left high and dry when a service is cancelled, and they’re not cancelled lightly either, usually force majeure. They’ll always get a refund and possibly compensation. They might have been left very disappointed, but the Civil Aviation Authority will ultimately step in and see that it’s put right.

You’re not the only one who’s extensively travelled, lots of people are these days because of the likes of Ryanair! We’ve travelled with many airlines, from budget to what some people might call luxury long-haul, and experienced cancellations many times. Way the cookie crumbles. Life’s still exciting and fun "

Try telling people who were left in Bratislava with no flight out for three days. The staff all cleared off before the announcement was made so they didn’t have to deal with it. I have no idea why you defend them but some of their behaviour regarding customers is indefensible.

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By (user no longer on site)  over a year ago


"I never have and never will fly with Ryanair. Unscrupulous crooks.

Ha ha only a matter of time before you do, given you feel so strongly having never personally experienced their service....or have you? And your telling little porky pies!

I have colleagues have have used their service and been left high and dry when services were cancelled. The whole ethos of the company is the antithesis of what I expect from a service I would use. I have flown extensively for the last 30 years and never choose to use the airline. I will fly to alternative destinations simply to avoid them.

No ones left high and dry when a service is cancelled, and they’re not cancelled lightly either, usually force majeure. They’ll always get a refund and possibly compensation. They might have been left very disappointed, but the Civil Aviation Authority will ultimately step in and see that it’s put right.

You’re not the only one who’s extensively travelled, lots of people are these days because of the likes of Ryanair! We’ve travelled with many airlines, from budget to what some people might call luxury long-haul, and experienced cancellations many times. Way the cookie crumbles. Life’s still exciting and fun

Try telling people who were left in Bratislava with no flight out for three days. The staff all cleared off before the announcement was made so they didn’t have to deal with it. I have no idea why you defend them but some of their behaviour regarding customers is indefensible. "

I’m not defending them per se, if you’d really read our responses properly you’d understand our comments are more about the low cost model of air travel full stop.

As for your Bratislava remark, weren’t left high and dry then were they if they got home after 3 days. An extra 3 days off work, staying on holiday, all at the airlines expense.

Come on admit it, you’ve really flown with them and they’ve screwed you over (in your opinion) and you can’t let it go! You couldn’t be this angry and not have!

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By *rontier PsychiatristMan  over a year ago

Coventry

Surely its in the intrest of the airline to give her the closest seat to the toilet possible?

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By *amissCouple  over a year ago

chelmsford


"TUI charge £40 to choose your seat numbers, it's a rip off, but for us, necessary so my husband is comfortable, so I'm happy to pay it.

Choosing to do so simply for comfort I'd one thing. Having to choose certain seats for something that may be covered under the equalities act is another. "

He has a chronic illness, so I'm happy to pay so he is comfortable, I'm not really bothered about the equalities act

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By *xycpl699Couple  over a year ago

kilmarnock

I Hollie use Ryan air a lot as daughter lives Tenerife I always book aisle seat as I have mental health problems so no I wouldn't swap my seat I pay for aisle as it makes me feel more comfortable so you pay few extra quid for comfort it's your comfort why expect it free. Hollie

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By *amissCouple  over a year ago

chelmsford


"I Hollie use Ryan air a lot as daughter lives Tenerife I always book aisle seat as I have mental health problems so no I wouldn't swap my seat I pay for aisle as it makes me feel more comfortable so you pay few extra quid for comfort it's your comfort why expect it free. Hollie "

exactly this

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By (user no longer on site)  over a year ago

Ryanair suck that's what I say, you may use them once or twice and get away with their unreliability but if you were forced to use them regularly you may have a different opinion, in this case the saying that applies is you get what you pay for, when easy jet started out they didn't have seat allocation it was first come first served but they learnt from their mistakes and you get allocated seats and are asked where you'd like to sit and they are a very reasonably priced airline and pretty reliable

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By *tingly ByronMan  over a year ago

In a town Fab forgot

I've flown Ryan Air.

Read the Ts and Cs, sorted out my boarding pass, made sure my luggage met their criteria, arrived on time, read the departure screens and made sure I was in the right place at the right time.

Not a single problem.

The couple at the check in desk creating seven shades of Hell, who arrived late, sat in the bar drinking, missed their call and didn't have their passes ready however......

One of them didn't even have their passport.

Somehow all of this was the fault of Ryan Air.

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By (user no longer on site)  over a year ago


"I've flown Ryan Air.

Read the Ts and Cs, sorted out my boarding pass, made sure my luggage met their criteria, arrived on time, read the departure screens and made sure I was in the right place at the right time.

Not a single problem.

The couple at the check in desk creating seven shades of Hell, who arrived late, sat in the bar drinking, missed their call and didn't have their passes ready however......

One of them didn't even have their passport.

Somehow all of this was the fault of Ryan Air."

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By *innie The MinxWoman  over a year ago

Under the Duvet

Not a fan of Ryanair. I've seen them go along the queue to board, measuring carry on luggage and charging people 50 quid a pop when they deemed their bags were too big.

That to me is totally cynical and like shooting fish in a barrel. Should have been done at check in, when people had the option to check their bags in, not at the gate, but then theyd be missing out in a nice little earner.

Much prefer Easyjet.

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By *bsinthe_boyMan  over a year ago

Luton

Yes, sympathy for her. Many disabilities and medical conditions are not visible and she requested a reasonable action from Ryan Air.

I also have sympathy that she flew with them. I did so once in 1988. Never again.

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By *tingly ByronMan  over a year ago

In a town Fab forgot


"Not a fan of Ryanair. I've seen them go along the queue to board, measuring carry on luggage and charging people 50 quid a pop when they deemed their bags were too big.

That to me is totally cynical and like shooting fish in a barrel. Should have been done at check in, when people had the option to check their bags in, not at the gate, but then theyd be missing out in a nice little earner.

Much prefer Easyjet.

"

People bringing bags that are too big is Ryan Airs responsibility then?

I prefer Virgin or BA. But RA are a lot less expensive. I simply do as they ask and take my role as a passenger seriously.

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By (user no longer on site)  over a year ago

Well if she knew she would get the runs without the ability to run surely she would pay the extra? It’s not the airlines fault, just pay for what you need.

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By *bsinthe_boyMan  over a year ago

Luton


"Well if she knew she would get the runs without the ability to run surely she would pay the extra? It’s not the airlines fault, just pay for what you need. "

Right. So people with medical conditions and disabilities should pay extra for the "privilege" of being able to travel like the rest of us....

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By *amissCouple  over a year ago

chelmsford


"Well if she knew she would get the runs without the ability to run surely she would pay the extra? It’s not the airlines fault, just pay for what you need. "

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By *bsinthe_boyMan  over a year ago

Luton

The lady has a medical condition for which people carry cards *entitling* them to access to toilets.

I wouldn't dream of making her pay extra for something she physically requires for a safe journey.

Those of us, like myself, fortunate enough to be able to sit anywhere on a plane should hope that we never find ourselves in her position.

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By *adMerWoman  over a year ago

Sandwich

I am short sighted. I don’t get free glasses, or even eye tests these days.

Women have to pay for sanitary products.

Life just isn’t fair

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By *bsinthe_boyMan  over a year ago

Luton


"I am short sighted. I don’t get free glasses, or even eye tests these days.

Women have to pay for sanitary products.

Life just isn’t fair

"

It's certainly not. But we csn try and make it a little more fair one incident at a time.

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By *innie The MinxWoman  over a year ago

Under the Duvet


"Not a fan of Ryanair. I've seen them go along the queue to board, measuring carry on luggage and charging people 50 quid a pop when they deemed their bags were too big.

That to me is totally cynical and like shooting fish in a barrel. Should have been done at check in, when people had the option to check their bags in, not at the gate, but then theyd be missing out in a nice little earner.

Much prefer Easyjet.

People bringing bags that are too big is Ryan Airs responsibility then?

I prefer Virgin or BA. But RA are a lot less expensive. I simply do as they ask and take my role as a passenger seriously."

No, that isn't what I objected to, it was the cynical way they were measuring bags just as people were about to board, when they effectively had them over a barrel . Also not everyone flies frequently and is au fait with the hand luggage sizes, which also at the time had just changed.

I used to fly a lot, not as much since kids, Ryanair are cheap but definitely not cheerful.

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By (user no longer on site)  over a year ago


"Not a fan of Ryanair. I've seen them go along the queue to board, measuring carry on luggage and charging people 50 quid a pop when they deemed their bags were too big.

That to me is totally cynical and like shooting fish in a barrel. Should have been done at check in, when people had the option to check their bags in, not at the gate, but then theyd be missing out in a nice little earner.

Much prefer Easyjet.

People bringing bags that are too big is Ryan Airs responsibility then?

I prefer Virgin or BA. But RA are a lot less expensive. I simply do as they ask and take my role as a passenger seriously."

lol I read your name as stingy Byron then

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By *bsinthe_boyMan  over a year ago

Luton

I fly enough to know that Ryan Air also have more strict cabin bag restrictions than other airlines. Since i usually fly with a couple of thousand pounds worth of camera equipment in my hand baggage, i know this is over the 8kg limit RA impose. There's no way I'd trust them with my cameras (some irreplaceable, vintage) in the hold. But I am in a position to fly with other airlines.

A less frequent flyer might well not know all this and budgets are really tight for lots of people. The extra for an aisle seat could be the difference between someone being able to afford to travel and not. RA's policy of telling people their hand luggage is too big/heavy after check in (where eveey other airline checks if they have doubts) is cynical money grabbing.

And again, this lady has a medical condition which is recognised in the form of a card she can carry stating her right to easy access to toilet facilities.

You and I may be unaffected. That is no justification for lack of sympathy for this woman.

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By *ssex_tom OP   Man  over a year ago

Chelmsford


"I've flown Ryan Air.

Read the Ts and Cs, sorted out my boarding pass, made sure my luggage met their criteria, arrived on time, read the departure screens and made sure I was in the right place at the right time.

Not a single problem.

The couple at the check in desk creating seven shades of Hell, who arrived late, sat in the bar drinking, missed their call and didn't have their passes ready however......

One of them didn't even have their passport.

Somehow all of this was the fault of Ryan Air."

This

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By (user no longer on site)  over a year ago


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs.

Oh....maybe you do get a card then lol "

Only with Chrons as far as I’m aware. IBS you don’t get one as far as I’m aware. X

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By *tingly ByronMan  over a year ago

In a town Fab forgot


"Not a fan of Ryanair. I've seen them go along the queue to board, measuring carry on luggage and charging people 50 quid a pop when they deemed their bags were too big.

That to me is totally cynical and like shooting fish in a barrel. Should have been done at check in, when people had the option to check their bags in, not at the gate, but then theyd be missing out in a nice little earner.

Much prefer Easyjet.

People bringing bags that are too big is Ryan Airs responsibility then?

I prefer Virgin or BA. But RA are a lot less expensive. I simply do as they ask and take my role as a passenger seriously.lol I read your name as stingy Byron then "

Auto carrot frequently changes it to Stingy.

There's a message there I'm sure....

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By (user no longer on site)  over a year ago

Ryan air sucks. I hate the way the woman in uniform at the gate walks along the queue, like some sergeant major at a parade, greedily eyeing up your bag, wondering if to call you out of the line and humiliate you. It pays not to have your wheelie case on the floor as that arouses their suspicion that it's too heavy to carry. She must be on a bonus. I saw a bulgarian chap hauled up in front of them and made to pay for oversize cabin bag, it didn't look like anything bigger than mine but it was shiny and it attracted her attention so like some vulture waiting to pick on some carrion she dived in a got her meal.

And don't get me going on charging for excess baggage. One of our party fell into the trap, not me luckily and was obliged to pay £ 100 each way in excess baggage. It is just so embarrassing that an airline can do this to people.

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

I bet Ryanair has heard it all before...if you book with budget airlines you should know what it entails, if not you have not read the T&C's

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it. "

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By *iamondsmiles.Woman  over a year ago

little house on the praire

Ive changed my thoughts on this.

Why didnt she mention it when booking

why didnt she just swap seats with her boyfriend. Why didnt she just pay the £4

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By *amissCouple  over a year ago

chelmsford


"Ryan air sucks. I hate the way the woman in uniform at the gate walks along the queue, like some sergeant major at a parade, greedily eyeing up your bag, wondering if to call you out of the line and humiliate you. It pays not to have your wheelie case on the floor as that arouses their suspicion that it's too heavy to carry. She must be on a bonus. I saw a bulgarian chap hauled up in front of them and made to pay for oversize cabin bag, it didn't look like anything bigger than mine but it was shiny and it attracted her attention so like some vulture waiting to pick on some carrion she dived in a got her meal.

And don't get me going on charging for excess baggage. One of our party fell into the trap, not me luckily and was obliged to pay £ 100 each way in excess baggage. It is just so embarrassing that an airline can do this to people."

Why can people not measure and weigh their luggage. We always weigh our luggage on both trips, is it really that difficult?

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By (user no longer on site)  over a year ago

Ryanair flight booked

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By (user no longer on site)  over a year ago


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs.

Oh....maybe you do get a card then lol

Only with Chrons as far as I’m aware. IBS you don’t get one as far as I’m aware. X "

You can get it with Colitis too. IBS isn’t considered a disability. IBD, on the other hand, is.

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By *amissCouple  over a year ago

chelmsford


"Ive changed my thoughts on this.

Why didnt she mention it when booking

why didnt she just swap seats with her boyfriend. Why didnt she just pay the £4"

Exactly,if you're going to travel and you have a medical condition, check with the airline, even before booking to make sure they can service your needs.

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By (user no longer on site)  over a year ago


"Ive changed my thoughts on this.

Why didnt she mention it when booking

why didnt she just swap seats with her boyfriend. Why didnt she just pay the £4

Exactly,if you're going to travel and you have a medical condition, check with the airline, even before booking to make sure they can service your needs."

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By *amissCouple  over a year ago

chelmsford


"Yes. Though it's only 4 quid to choose your seat in the cheapest area of the and had I had bowel problems I'd have paid it.

Seriously only £4? Wonder why she didn't just pay instead of going to the papers.

I thought IBS etc were considered disabilities now. I thought people get cards to show they need access to toilets as an emergency so shops will let them use theirs.

Oh....maybe you do get a card then lol

Only with Chrons as far as I’m aware. IBS you don’t get one as far as I’m aware. X

You can get it with Colitis too. IBS isn’t considered a disability. IBD, on the other hand, is. "

Knowing how my mum was with her IBS and having to plan trips around accessible toilets, I'm surprised it isn't considered in the same way as Chrones and Colitis.

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