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Do you wish you could speak your mind
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I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ? |
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By (user no longer on site)
over a year ago
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Every motherfucking day.
I've come pretty damn close a few times.
Maybe I have opened my trap once or twice. Fucking hell I've just remembered the old man who hit me with his walking stick and called me a racist!
Him and his family had seated themselves at a table that was reserved for a booking. I explained that the table was reserved and if they went to the door someone would find them a suitable table. Ohhh no, I was being awkward apparently, things got a bit heated and I was called a fair few names etc as I wasn't prepared to let them have that table. As the man got up he hit me with his walking stick and called me a racist. I screamed in his face to get out, if I'd not done that I'd have probably knocked the cunt out.
P |
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"Same here.
Our jobs would be good without the customers 
I have done it once and they ran to trip advisor!!!!  "
Good old trip advisor, love the helpful button, needs a “that’s bullshit” button
Or a no not helpful button, that never happened, why lie you asshole lol |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
After 30 years of managing people there have been times I have come close.
Unsolicited telephone sales people get it when they don't take the first, polite, response that I don't have time to speak to them. One former PA clapped when I told one such salesperson that his pay grade wasn't high enough for me to speak to him. Not my finest hour but it helped.
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"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?"
What truth ? Your truth ? Are you sure you are suited to 'hospitality' ......
Far more class in holding your tongue and realising that your reactions to others are your business not theirs. |
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By *ea monkeyMan
over a year ago
Manchester (he/him) |
"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?
What truth ? Your truth ? Are you sure you are suited to 'hospitality' ......
Far more class in holding your tongue and realising that your reactions to others are your business not theirs. "
Isnt that the case with pretty much every response on the forums too? |
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By (user no longer on site)
over a year ago
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Oh i do anyway, I’m a chef and if someone wants to say “it’s raw” “i Dont like it” or even order a well done steak.. they can hear me through my damn kitchen window/pass slating the shit out of them.. never been one too hold my tongue |
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By (user no longer on site)
over a year ago
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"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?"
I do it in my own time, but not on my bosses. On their time it's smile and wave. They back us up though, defend us, take our side, know the score and appreciate us. There's a time and a place for mind speaking.
But I sooooooooo feel your pain |
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"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?
What truth ? Your truth ? Are you sure you are suited to 'hospitality' ......
Far more class in holding your tongue and realising that your reactions to others are your business not theirs.
Isnt that the case with pretty much every response on the forums too? "
No. |
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"Every motherfucking day.
I've come pretty damn close a few times.
Maybe I have opened my trap once or twice. Fucking hell I've just remembered the old man who hit me with his walking stick and called me a racist!
Him and his family had seated themselves at a table that was reserved for a booking. I explained that the table was reserved and if they went to the door someone would find them a suitable table. Ohhh no, I was being awkward apparently, things got a bit heated and I was called a fair few names etc as I wasn't prepared to let them have that table. As the man got up he hit me with his walking stick and called me a racist. I screamed in his face to get out, if I'd not done that I'd have probably knocked the cunt out.
P"
I had a guest be rude to me and to my staff, I had enough that day, he was an older person and just because he was older he thought he could say what he wanted, I was bringing him his food and I just stopped and said to him just because your old doesn’t give you the right to be rude to the staff, I left him and his wife with half their meal and was giving him daggers for the next 30 mins, I could hear him moaning to his wife how rude I was and that they should speak to the boss in the morning, don’t know if he did.
My boss never said anything to me next day |
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"Oh i do anyway, I’m a chef and if someone wants to say “it’s raw” “i Dont like it” or even order a well done steak.. they can hear me through my damn kitchen window/pass slating the shit out of them.. never been one too hold my tongue "
Fuck those paying customers. Who needs them anyway.
I'd prob dine at yours just to hear you bursting a blood vessel. |
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"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?
I do it in my own time, but not on my bosses. On their time it's smile and wave. They back us up though, defend us, take our side, know the score and appreciate us. There's a time and a place for mind speaking.
But I sooooooooo feel your pain "
Lick ...... |
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By (user no longer on site)
over a year ago
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"Oh i do anyway, I’m a chef and if someone wants to say “it’s raw” “i Dont like it” or even order a well done steak.. they can hear me through my damn kitchen window/pass slating the shit out of them.. never been one too hold my tongue
Fuck those paying customers. Who needs them anyway.
And denting some pans, or a frisbee plate.. now that’s a good one!
I'd prob dine at yours just to hear you bursting a blood vessel. "
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By (user no longer on site)
over a year ago
|
"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?
What truth ? Your truth ? Are you sure you are suited to 'hospitality' ......
Far more class in holding your tongue and realising that your reactions to others are your business not theirs. "
But that's the whole point of the thread. A vast majority of people who work in hospitality and have done so for many years, do hold their tongue. They are polite, professional and handle themselves well despite being abused my miserable, moaning fucktards |
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"Every motherfucking day.
I've come pretty damn close a few times.
Maybe I have opened my trap once or twice. Fucking hell I've just remembered the old man who hit me with his walking stick and called me a racist!
Him and his family had seated themselves at a table that was reserved for a booking. I explained that the table was reserved and if they went to the door someone would find them a suitable table. Ohhh no, I was being awkward apparently, things got a bit heated and I was called a fair few names etc as I wasn't prepared to let them have that table. As the man got up he hit me with his walking stick and called me a racist. I screamed in his face to get out, if I'd not done that I'd have probably knocked the cunt out.
P
I had a guest be rude to me and to my staff, I had enough that day, he was an older person and just because he was older he thought he could say what he wanted, I was bringing him his food and I just stopped and said to him just because your old doesn’t give you the right to be rude to the staff, I left him and his wife with half their meal and was giving him daggers for the next 30 mins, I could hear him moaning to his wife how rude I was and that they should speak to the boss in the morning, don’t know if he did.
My boss never said anything to me next day"
That's interesting. Would the same rudeness from a younger person force you to say ....... 'Just cos you are young doesn't mean you can ......... yada yada yada...
Rude people are rude people and ageists are ageists. |
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By (user no longer on site)
over a year ago
|
"Customers always right unless there wrong is my motto has been for 20 years dealing with the public"
The customer is a dickhead is my reply if a waiter/waitress tells me that |
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"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?
What truth ? Your truth ? Are you sure you are suited to 'hospitality' ......
Far more class in holding your tongue and realising that your reactions to others are your business not theirs.
But that's the whole point of the thread. A vast majority of people who work in hospitality and have done so for many years, do hold their tongue. They are polite, professional and handle themselves well despite being abused my miserable, moaning fucktards "
quite |
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By *lceeWoman
over a year ago
Leeds |
Worked in hospitality for years and it just breezed over me. As long as I was friendly, cheerful and ever so apologetic when they got exactly what they asked for but then didn’t want...I was happy. I love turning a customer rant into them apologising to me and promising to come back soon though...mind fuck alert |
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"Oh i do anyway, I’m a chef and if someone wants to say “it’s raw” “i Dont like it” or even order a well done steak.. they can hear me through my damn kitchen window/pass slating the shit out of them.. never been one too hold my tongue
Fuck those paying customers. Who needs them anyway.
And denting some pans, or a frisbee plate.. now that’s a good one!
I'd prob dine at yours just to hear you bursting a blood vessel. "
I won't insult your food in MY kitchen. I like my pans. |
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By (user no longer on site)
over a year ago
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I owned a restaurant for 10 years.. was bloody hard graft and had all manner of idiots through the door.. once had a really d*unk, obnoxious couple arrive very late who I overheard plotting to complain about the food to get the meal free. I took the plates off them and said 'if you've no intention of paying for the food, you're certainly not eating it' and threw them out. Got a round of applause from the lovely regulars around them who were appalled at how vile they were.. they were good days  |
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By (user no longer on site)
over a year ago
|
"Oh i do anyway, I’m a chef and if someone wants to say “it’s raw” “i Dont like it” or even order a well done steak.. they can hear me through my damn kitchen window/pass slating the shit out of them.. never been one too hold my tongue
Fuck those paying customers. Who needs them anyway.
And denting some pans, or a frisbee plate.. now that’s a good one!
I'd prob dine at yours just to hear you bursting a blood vessel.
I won't insult your food in MY kitchen. I like my pans."
I like new pans... new things are interesting |
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By (user no longer on site)
over a year ago
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"I owned a restaurant for 10 years.. was bloody hard graft and had all manner of idiots through the door.. once had a really d*unk, obnoxious couple arrive very late who I overheard plotting to complain about the food to get the meal free. I took the plates off them and said 'if you've no intention of paying for the food, you're certainly not eating it' and threw them out. Got a round of applause from the lovely regulars around them who were appalled at how vile they were.. they were good days "
Yep! I've had people clap too when I've done similar. They think you or the other customers can't hear them 
P |
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"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?
What truth ? Your truth ? Are you sure you are suited to 'hospitality' ......
Far more class in holding your tongue and realising that your reactions to others are your business not theirs. "
You I imagine have never pissed off someone who handles your food or drinks
It’s a unwritten rule you should never do that
Also your right I think I’m not suited to it anymore, my bullshit limit is a lot less now ha ha |
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By (user no longer on site)
over a year ago
|
"I owned a restaurant for 10 years.. was bloody hard graft and had all manner of idiots through the door.. once had a really d*unk, obnoxious couple arrive very late who I overheard plotting to complain about the food to get the meal free. I took the plates off them and said 'if you've no intention of paying for the food, you're certainly not eating it' and threw them out. Got a round of applause from the lovely regulars around them who were appalled at how vile they were.. they were good days
Yep! I've had people clap too when I've done similar. They think you or the other customers can't hear them
P"
Sometimes it's just got to be done nobody should be treated like crap because they're working and the other is not... boils my blood!!
Had many times I was waved away for 'the manager' to attend.. I'd turn away as if I was walking off then return and ask if the owner would suffice... just no need for poor manners.. |
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By (user no longer on site)
over a year ago
|
"I owned a restaurant for 10 years.. was bloody hard graft and had all manner of idiots through the door.. once had a really d*unk, obnoxious couple arrive very late who I overheard plotting to complain about the food to get the meal free. I took the plates off them and said 'if you've no intention of paying for the food, you're certainly not eating it' and threw them out. Got a round of applause from the lovely regulars around them who were appalled at how vile they were.. they were good days
Yep! I've had people clap too when I've done similar. They think you or the other customers can't hear them
P
Sometimes it's just got to be done nobody should be treated like crap because they're working and the other is not... boils my blood!!
Had many times I was waved away for 'the manager' to attend.. I'd turn away as if I was walking off then return and ask if the owner would suffice... just no need for poor manners.. "
i used to have a shop and when u get a smelly cust and everyone leavses id walk over with fabreeze and coat them in it |
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"Oh i do anyway, I’m a chef and if someone wants to say “it’s raw” “i Dont like it” or even order a well done steak.. they can hear me through my damn kitchen window/pass slating the shit out of them.. never been one too hold my tongue
Fuck those paying customers. Who needs them anyway.
And denting some pans, or a frisbee plate.. now that’s a good one!
I'd prob dine at yours just to hear you bursting a blood vessel.
I won't insult your food in MY kitchen. I like my pans.
I like new pans... new things are interesting "
Opposite for me. My favourite pan has no handle. |
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By (user no longer on site)
over a year ago
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"Oh i do anyway, I’m a chef and if someone wants to say “it’s raw” “i Dont like it” or even order a well done steak.. they can hear me through my damn kitchen window/pass slating the shit out of them.. never been one too hold my tongue
Fuck those paying customers. Who needs them anyway.
And denting some pans, or a frisbee plate.. now that’s a good one!
I'd prob dine at yours just to hear you bursting a blood vessel.
I won't insult your food in MY kitchen. I like my pans.
I like new pans... new things are interesting
Opposite for me. My favourite pan has no handle."
Yeah, no that wouldn’t work for me, havent got time to be burning myself mid-service |
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People laugh at me when I say I don’t say what I’d like as I try to think how the person will react when I say it (I’m known to be blunt and to the point) then I laugh at the mayhem I could have caused if I had of said what I was thinking lol |
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"Every motherfucking day.
I've come pretty damn close a few times.
Maybe I have opened my trap once or twice. Fucking hell I've just remembered the old man who hit me with his walking stick and called me a racist!
Him and his family had seated themselves at a table that was reserved for a booking. I explained that the table was reserved and if they went to the door someone would find them a suitable table. Ohhh no, I was being awkward apparently, things got a bit heated and I was called a fair few names etc as I wasn't prepared to let them have that table. As the man got up he hit me with his walking stick and called me a racist. I screamed in his face to get out, if I'd not done that I'd have probably knocked the cunt out.
P
I had a guest be rude to me and to my staff, I had enough that day, he was an older person and just because he was older he thought he could say what he wanted, I was bringing him his food and I just stopped and said to him just because your old doesn’t give you the right to be rude to the staff, I left him and his wife with half their meal and was giving him daggers for the next 30 mins, I could hear him moaning to his wife how rude I was and that they should speak to the boss in the morning, don’t know if he did.
My boss never said anything to me next day
That's interesting. Would the same rudeness from a younger person force you to say ....... 'Just cos you are young doesn't mean you can ......... yada yada yada...
Rude people are rude people and ageists are ageists. "
That’s a valid point, I don’t see my self as “ageist” I have dealt with rude young people as well, just most of mine have been older, |
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By (user no longer on site)
over a year ago
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"I work in hospitality and have been doing it a long time, have seen and heard most things, just for once wish I could tell that person who is moaning about nothing to just piss off, tell them the truth and there be no blow back because of it
Anyone else wish they could do that ?"
I work in hospitality too and usually I’m pretty good with the customers, even the ones who you can feel are right knobs but I still help them like I would anyone else.
We’ve got a wedding party in tonight and there is no table plan or anything..they are so bloody laid back about it all, don’t worry about us that have chicken and lamb dinners to give out, we will just read your guests fucking minds tomorrow shall we? Yeah, I was feeling my temperature rising tonight I can tell you, I still smiled and said it was ok lol x |
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By *ENGUYMan
over a year ago
Hull |
OP. I too have worked in Hospitality, for over 40 years, and have encountered every type of person in Guest, Visitor, Supplier & Contractor forms, plus numerous others too.
My first HR manager welcomed me with these words, "Welcome to Hotels, where it would be wonderful if it wasn't for the bloody customers!
You'll meet all types of people, good or bad or indifferent. You'll be thanked, sworn at, even have parents or lack of them brought into the abuse, but you'll be a better person for not replying to the negativity you WILL encounter.
Don't answer back, don't kiss and tell, don't tell people where to go, and you'll go far in life!"
Wise words, which I have generally abided by. A true Hotelier is the soul of discretion but when I write my book of Life in Hotels, god help everyone!  |
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Retirement didn’t suit me so I work term time only in various children's centres, pupil referral units, primary and secondary schools as well as colleges.
When children don't go to school because they're playing computer games and teachers go to them, or parents rock up at ten because little Johnny didn't feel like getting up...I just want to say "allow me..."
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"Get your own back, spit in their food"
You say that but I have seen it done, that’s why I would never give someone who has access to my food or drinks any shit at all,
A fair few years back there was this terrible couple staying at my hotel, complaining about everything, wine not cold enough, med measure was not enough, saying we should sell them glasses of the expensive wine that was not house, the view was not good enough, anyway I was new ish to working there and the station head had listened to as much of this as he would take so her next glass of wine had his cock dipped in it before she got it and at breakfast their toast was rubbed against his bare ass before they had it, Adam was a rather large guy and it was a warm summer. We watched her drink it and them butter the toast next morning
From them on I vowed to always be nice to people who handle my food
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By (user no longer on site)
over a year ago
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"Change your job, OP. Work with animals instead
That would be ideal, not a fan of people anymore, working with people would be fine if there were no people there lol x"
Then you would work on your own? |
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I worked with a Russian girl, very attractive but had a right attitude. She would go on about how terrible the UK is and how she missed Mother Russia. She was also pretty useless at her job as well, my boss had hired her for her looks
Well I lost it one day with her. I explained to her in quite a nasty way that, this country has Shakespeare and Dickens, The Beatles and The Rolling Stones. Amazing Directors as David Lean and Alfred Hitchcock. We started Football, Rugby and Cricket some of the greatest Racing Drivers. Then went into our business from Virgin to Reebok...
Eventually after listing several more achievements I snarled at her that I hadn't got round to Ireland, Scotland and Wales... Even they gave the World Tom fucking Jones
And then I said compare the size of our two countries.. all you gave the World is crap dancing, Battleship Potemkin and Rudolph Nureyev.
Well we never talked after that rant |
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