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Mot pass on dangerous vehicle advuce
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By *litterbabe OP Woman
over a year ago
hiding from cock pics. |
Hello friendly forumites, I am posting looking for your advice and utilising Thurday rant day, privilages.
I am a bit angry at the moment so I do hope I get my point across properly.
I booked my car in with Service Stop, they collect cars Nationwide and have contracts with local garages for servicing and MOT. I booked an interim service and MOT.
The garage phoned me and told me my car has failed on some damage to the rim of the wheel. I was aware of the damage as another garage (Formula 1), had given me a visual inspection told me that it would have passed so that was why I didn't fix it before the MOT.
The servicing garage said they would fix the damage and charge me £95 plus VAT on top of my service and MOT fee.
When they returned the car, with the valid MOT certificate after doing the repair, the repair to me looked very botched. I was not expecting a refurb but it looked like they had been hitting the rim with a hammer. There was lots of sealant around the tyre and all over the wheel and it just did not look at all professional.
I called them and explained I wasn't happy, and they said they did what they needed to do to make it be able to pass the MOT, they said they had used a man with a van in, who does work for them, (with no particular business name) to fix it.
I asked for his number and spoke to him, and he explained he had been told to get it through the MOT, which is what he did.
As I was concerned about it I took it into the specialists main dealers, they put it up on the ramps and had a look.
They said that the the rim had been knocked out with a hammer rather than a machine ( which is not necessarily a problem), but the tire was badly bulging and unsafe. They said the tyre must have been unsafe for some time, it could not have happened since yesterday.
I am now not driving the car while sourcing a new set of wheels and tyres.
I haven't taken any further action as I need to get legal advice, which I will.
I want to make sure they can't do this to other people, and I feel really upset about it.
I know completely that advice here is not legal... but could you give me your opinions and also point me in the right direction, for advice and procedure in order to protect others.
I presume I need to report the garage to who ever oversees MOT stations.
The mechanic at the specialist dealership said he is very happy to back up what he has found, although understandably they can't fix this particular tyre on this particular wheel due to the damage, although they can supply a new one or refurbished one.
Not happy....
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If you are not happy about anything about an mot and the test station seem unhelpful, contact vosa and try not to put any more miles than necessary on the vehicle as they will want to inspect it at a neutral test station. |
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By (user no longer on site)
over a year ago
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You can do it here
https://www.gov.uk/government/publications/complain-about-an-mot
You can complain if
A car failed when you think it should have passed
or
A car passed when you think it should have failed |
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Reading the account in your opening post I would exercise caution in that each of the events you described are not necessarily factual (I don't mean that in the sense you are making it up) but appear to be the subject of an opinion of each of the individuals you spoke with, and we all know, opinions, even from so called 'experts' can vary, and that may well be their defence if asked.
For impartial advice I would recommend a call to the Trading Standards at your local Council who are there to help in these specific type of scenarios, before attempting to involve the various professional bodies. |
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Offer them the opportunity to put it right before you go anywhere else .
If they refuse , tell them they've left you no alternative but to report them and you will take it elsewhere to be fixed .
I would wager they will sort it properly free of charge . |
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By *elson61Man
over a year ago
WELWYN GARDEN CITY |
You need to get in touch with the Driver and Vehicle Standards Agency regarding the MOT. I would also challenge the charge of £95 to fix the wheel as that seems excessive. I had an allow wheel with diamond cut finish refurbished to as new standard for less than that 2-3 years ago.
I would also try local Trading Standards as well and see what they think. |
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By (user no longer on site)
over a year ago
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Alot of mechanics and mot garages around see a pair of tits and think they can get away with anything,2 years ago we had an advisory on our mot that i took to the garage,the following year my husband took the same car to the same garage for an mot,no mention of the problem,apparently there was play in the track rod (i think thats right)surely it would have been worse after another year,complain to vosa |
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By (user no longer on site)
over a year ago
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Also sounds like you've been ripped off on the wheel repair.
I had three alloys refurbished by a specialist wheel refurbishment company last year, and though I did a deal where I provided a professional service to them in exchange for the job on my wheels, the cost would have been around £55 +VAT per wheel (16" rims)
The process of refurbishing the wheel included an Acid bath, any repairs / machining necessary and powder coating.
They came back looking as good as new.
And I got to observe the process as my 'service' was to produce a promotional film for their use, and the film I produced showed the entire refurbishment process. |
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By *litterbabe OP Woman
over a year ago
hiding from cock pics. |
I won't put more miles on it from now, as although I did 75 miles today,( when I thought it was just a bodged but safe repair, rather than dangerous), before I took it to the specialist, now I know it is dangerous I won't drive it.
I don't really think it's ok to give them a chance to put it right, as I am worried about how they will possitively pass other cars, and I think they need retraining. |
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"Hello friendly forumites, I am posting looking for your advice and utilising Thurday rant day, privilages.
I am a bit angry at the moment so I do hope I get my point across properly.
I booked my car in with Service Stop, they collect cars Nationwide and have contracts with local garages for servicing and MOT. I booked an interim service and MOT.
The garage phoned me and told me my car has failed on some damage to the rim of the wheel. I was aware of the damage as another garage (Formula 1), had given me a visual inspection told me that it would have passed so that was why I didn't fix it before the MOT.
The servicing garage said they would fix the damage and charge me £95 plus VAT on top of my service and MOT fee.
When they returned the car, with the valid MOT certificate after doing the repair, the repair to me looked very botched. I was not expecting a refurb but it looked like they had been hitting the rim with a hammer. There was lots of sealant around the tyre and all over the wheel and it just did not look at all professional.
I called them and explained I wasn't happy, and they said they did what they needed to do to make it be able to pass the MOT, they said they had used a man with a van in, who does work for them, (with no particular business name) to fix it.
I asked for his number and spoke to him, and he explained he had been told to get it through the MOT, which is what he did.
As I was concerned about it I took it into the specialists main dealers, they put it up on the ramps and had a look.
They said that the the rim had been knocked out with a hammer rather than a machine ( which is not necessarily a problem), but the tire was badly bulging and unsafe. They said the tyre must have been unsafe for some time, it could not have happened since yesterday.
I am now not driving the car while sourcing a new set of wheels and tyres.
I haven't taken any further action as I need to get legal advice, which I will.
I want to make sure they can't do this to other people, and I feel really upset about it.
I know completely that advice here is not legal... but could you give me your opinions and also point me in the right direction, for advice and procedure in order to protect others.
I presume I need to report the garage to who ever oversees MOT stations.
The mechanic at the specialist dealership said he is very happy to back up what he has found, although understandably they can't fix this particular tyre on this particular wheel due to the damage, although they can supply a new one or refurbished one.
Not happy....
"
Bulge in tyre always a fail
Distorted rim needs to be considered excessive and thus open to differing
opinions the first check they should have informed about the bulge as that would almost certainly have occurred when the rim was distorted
£95 is excessive for a poor wheel repair
Not sure standards agency's required yet but a complaint and compensation is due |
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By *litterbabe OP Woman
over a year ago
hiding from cock pics. |
Thank you, the reason I am thinking of going to trading Standards is because it really has upset me that I have been on the road today with the dangerous tyre, carrying one of my children,
although it is also the effect on other road users that upsets me.
I think they need retraining to understand what is dangerous and what isn't, if it wasn't for the wheel rim repair looking cosmetically so bad I never would have had it checked in the first place. |
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By *elson61Man
over a year ago
WELWYN GARDEN CITY |
"It is hard to source just one of the alloys that are on it.
I am looking at that too as an option though. "
Another option is a repair of the wheel by a wheel refurbisher. You would be surprised what they can do and what can be repaired. What car is it that you have? |
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By (user no longer on site)
over a year ago
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"Why not. New tyres are put on with a paste (sealant) that can be easily washed of."
That's soap not sealant, it's used as a lubricant so the tyre slips over the rim easily.  |
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"It is hard to source just one of the alloys that are on it.
I am looking at that too as an option though.
Another option is a repair of the wheel by a wheel refurbisher. You would be surprised what they can do and what can be repaired. What car is it that you have?"
It maybe beyond that ? An alloy can be rather brittle , although possible with hammer it could also have lead to stress fractures and weakness
I understand the correct method would be slow heat and slow hydraulic pressure . This would have been plausible before the botch, I would be sceptical after , whether heating the wheel to a high temp would release the stresses in the crystal structure I do not know , but another wheel would be best adviced x |
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By *elson61Man
over a year ago
WELWYN GARDEN CITY |
"Thank you everyone.
It's a mini, I will look into refurbishment, but the state of the wheel now after being hit with a hammer is not brilliant."
You would be surprised what could be done. Here's a place in your locality that might be worth a visit:-
http://www.letchworthdiamondwheels.com/ |
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"It certainly wouldn't pass an mot with sealant around the rim  "
if there is no visual (excessive) damage to the rim and no damage or bulging to the side wall that indicates that the structure of the tyre is compromised, there is certainly no reason to fail it if bead sealer has been used! |
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As I was concerned about it I took it into the specialists main dealers, they put it up on the ramps and had a look.
They said that the the rim had been knocked out with a hammer rather than a machine ( which is not necessarily a problem), but the tire was badly bulging and unsafe. They said the tyre must have been unsafe for some time, it could not have happened since yesterday.
The mechanic at the specialist dealership said he is very happy to back up what he has found, although understandably they can't fix this particular tyre on this particular wheel due to the damage, although they can supply a new one or refurbished one.
a dealer ship will only supply to there standards from reading they intend to replace just the tire
https://www.youtube.com/watch?v=omuiciMWJk4
https://www.youtube.com/watch?v=wePQeLB4AMQ
those are perfectly exceptable ways to straighten your rim back
as goes for this
There was lots of sealant around the tyre and all over the wheel and it just did not look at all professional.
is it sealant or is it white soap used to seal the tire to the rim to the tire only way to find out is scrub a little off |
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By (user no longer on site)
over a year ago
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"Thank you everyone.
It's a mini, I will look into refurbishment, but the state of the wheel now after being hit with a hammer is not brilliant."
I have a mini and had one of its alloys refurbished after a crack (much worse than a bend or dent) was found. They did a great job for £80.
You're right to tell dvla about the pass. They were totally wrong to pass it with a bulge in the tyre.
I'm lucky I don't get ripped off as far as cars are concerned, but I suspect it's because I work for a classic car restoration company. |
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"Bulge in tyre always a fail
Distorted rim needs to be considered excessive and thus open to differing
opinions the first check they should have informed about the bulge as that would almost certainly have occurred when the rim was distorted
£95 is excessive for a poor wheel repair
Not sure standards agency's required yet but a complaint and compensation is due"
as quoted bulge in a tyre is automatic fail
also known as an egg in a tyre
https://www.youtube.com/watch?v=CNyhTkVwwR0
https://www.youtube.com/watch?v=o_YzDenVXl0
it is trading standards when a vehicle is passed like that but you could get another opinion from another garage say nothing other than tyres dont feel right |
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