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By *verready32 OP   Man  over a year ago

omagh

My broadband has been so slow as of late. I just got of the phone from bt and they are sending out a new hub. Will this help??

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By (user no longer on site)  over a year ago

Maybe

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By (user no longer on site)  over a year ago

You will get better speed by connecting the ethernet cable.

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By *ophieslutTV/TS  over a year ago

Central


"You will get better speed by connecting the ethernet cable."

How good is the connection speed to the master socket in your home? Does it differ to the advertised speed?

As user above states, ethernet will deliver the fastest connection to your equipment, if you can use that.

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By (user no longer on site)  over a year ago

Simply, it could do yes. But there could be other factors, it's a good test to eliminate if this is the issue. Miss T x

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By *hadow_MoonMan  over a year ago

St Columb Major, Cornwall

that's if you get your new home Hubbard...I've spoken to BT 3 times now and been promised a new router and nothing has arrived...another phone call is in the offing

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By *verready32 OP   Man  over a year ago

omagh

I run test on master socket download 0.23 upload 0.03 MPS so slow its wrecking my sex life on here lol!!! Those speeds via WiFi

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By (user no longer on site)  over a year ago

you have two bandwidths on your BThub... most are 2.4ghz by default (as it has a greater physical range)... after a while this will begin to fail (probably due to a shoddy box); if you haven't received your new box (which will eliminate the problem you have with your current box) you can shift over to the 5ghz range in the hub settings; if you don't know how to do this.... oh well.... but anyway; if you can do it it will solve your problem, but bear in mind that the range of your wifi will be reduced...

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By *iscean MaleMan  over a year ago

Darlaston

Do a speed test on laptop or phone for connectivity.

Could be laptop slow not necessarily broadband

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By *asonnosaMMan  over a year ago

Grantham


"My broadband has been so slow as of late. I just got of the phone from bt and they are sending out a new hub. Will this help??"
did the same thing last week and got a new hub nothing changed.. then I switched to channel 11 which they told me to through my ip address online and it's still the same!!!!

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By *verready32 OP   Man  over a year ago

omagh


"you have two bandwidths on your BThub... most are 2.4ghz by default (as it has a greater physical range)... after a while this will begin to fail (probably due to a shoddy box); if you haven't received your new box (which will eliminate the problem you have with your current box) you can shift over to the 5ghz range in the hub settings; if you don't know how to do this.... oh well.... but anyway; if you can do it it will solve your problem, but bear in mind that the range of your wifi will be reduced..."

I didn't know that. And don't know how to do it either

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By (user no longer on site)  over a year ago


"you have two bandwidths on your BThub... most are 2.4ghz by default (as it has a greater physical range)... after a while this will begin to fail (probably due to a shoddy box); if you haven't received your new box (which will eliminate the problem you have with your current box) you can shift over to the 5ghz range in the hub settings; if you don't know how to do this.... oh well.... but anyway; if you can do it it will solve your problem, but bear in mind that the range of your wifi will be reduced...

I didn't know that. And don't know how to do it either "

type the following into google and follow the instructions

"change bt home hub to 5ghz"

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By *verready32 OP   Man  over a year ago

omagh


"you have two bandwidths on your BThub... most are 2.4ghz by default (as it has a greater physical range)... after a while this will begin to fail (probably due to a shoddy box); if you haven't received your new box (which will eliminate the problem you have with your current box) you can shift over to the 5ghz range in the hub settings; if you don't know how to do this.... oh well.... but anyway; if you can do it it will solve your problem, but bear in mind that the range of your wifi will be reduced...

I didn't know that. And don't know how to do it either

type the following into google and follow the instructions

"change bt home hub to 5ghz""

Will WiFi devices be affected

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By (user no longer on site)  over a year ago


"you have two bandwidths on your BThub... most are 2.4ghz by default (as it has a greater physical range)... after a while this will begin to fail (probably due to a shoddy box); if you haven't received your new box (which will eliminate the problem you have with your current box) you can shift over to the 5ghz range in the hub settings; if you don't know how to do this.... oh well.... but anyway; if you can do it it will solve your problem, but bear in mind that the range of your wifi will be reduced...

I didn't know that. And don't know how to do it either

type the following into google and follow the instructions

"change bt home hub to 5ghz"

Will WiFi devices be affected"

as stated: the range is lower... I can still use 5ghz across my house... a distance of about 100m from router to furthest point. you will need to set up the 5ghz SSID (follow the instructions) it should be in the same name as your current SSID but just add "5gz" to the end; also change the access password for that connection by putting a "5" on the end.... the instructions when followed will help you shift over... but don't forget to click on each devices connection and move it over to the new SSID with the "5ghz" tagged on the end

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