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By (user no longer on site) OP
over a year ago
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The Virgin media engineer that has successfully installed my WiFi router at the most frontal point of my house, thus making internet access next to impossible any where but my living room. Completely ignored my instruction's to install it in the aptly named reception room (that weirdly is completely central within the house) he told em that it was impossible to install there as there was a BT line already there (lies). So now I have to either a) reroute the entire thing myself b) buy a booster or c) phone then up and shout at them about his incompetence and get them back out to rectify the issue.
And breathe
*disclaimer, I know it's not Thursday but I'm bloody annoyed grr, rah, harrumph.
Ess |
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By (user no longer on site)
over a year ago
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"I don't see how shouting at someone who's employed to receive phone calls will solve the issue created by an engineer.
Agreed. (C) without the rant!  "
Second that ...dont get shouty |
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By (user no longer on site)
over a year ago
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"How big is your house?
Ours is in the front room, we get a signal all through the house, even in the garden. "
WiFi signals can get interrupted by electonics such as microwaves etc. So it's more about that rather than position in the house. |
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By (user no longer on site)
over a year ago
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"The Virgin media engineer that has successfully installed my WiFi router at the most frontal point of my house, thus making internet access next to impossible any where but my living room. Completely ignored my instruction's to install it in the aptly named reception room (that weirdly is completely central within the house) he told em that it was impossible to install there as there was a BT line already there (lies). So now I have to either a) reroute the entire thing myself b) buy a booster or c) phone then up and shout at them about his incompetence and get them back out to rectify the issue.
And breathe
*disclaimer, I know it's not Thursday but I'm bloody annoyed grr, rah, harrumph.
Ess"
I had same problem with BT I had very slow broadband speed and it turned itself off at 10.10pm every day this went on for years they kept telling me I lived too far from the exchange after calling them everyday for three months shouting at them they upgraded my services I now get shit load of channels and a brilliant broadband for no extra cost |
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By (user no longer on site)
over a year ago
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When virgin done our system they were great put phone line down stairs and router in bedroom up stairs no problem at all.
One time the routers wifi stopped working so arranged a engineer to come out I was away working so wife had to handle it.
She called me asking what the problem was no wifi signal router is knackered. He spent a hour trying to sort it then called another engineer out they then spent a further two hours trying to do it. In the end replaced router and had wifi again.
It depends on the engineer you get |
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"The Virgin media engineer that has successfully installed my WiFi router at the most frontal point of my house, thus making internet access next to impossible any where but my living room. Completely ignored my instruction's to install it in the aptly named reception room (that weirdly is completely central within the house) he told em that it was impossible to install there as there was a BT line already there (lies). So now I have to either a) reroute the entire thing myself b) buy a booster or c) phone then up and shout at them about his incompetence and get them back out to rectify the issue.
And breathe
*disclaimer, I know it's not Thursday but I'm bloody annoyed grr, rah, harrumph.
Ess"
Although not essential, your hub/router should whenever possible be plugged into your master socket, which can only be installed within about 6 feet of where your line comes into the house ( fire regs apparently ). You can plug it into a slave socket, but every connection in the chain from master socket onwards will degrade your digital signal. |
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By *oodmessMan
over a year ago
yumsville |
No point paying money for a booster when they can do it, so call them up and have them come back out. If it is the white or black hub though it should have a pretty strong signal once up and running |
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By (user no longer on site) OP
over a year ago
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It's more to do with the density and thicknes of the walls rather than the size of my house. Shouting at them was more a figure of speech to be honest as I know it gets you nowhere. Going to plug the laptop into it first and see if the parameters are adjustable before I do anything else, having done a speed test I'm sure I have grounds to complain given that I'm paying for up to 50mgb and receiving 65 |
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