Cheshire police locked mobile phone virus has somehow infected my mobile phone and its now frozen. All it does is turn on & off with the page appearing everytime i turn it back on. Any advice how to sort this ?? would beappreciated |
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By *ENDAROOSCouple
over a year ago
South West London / Surrey |
Is that the one that accuses you of viewing unsuitable content and asking for money to unlock it?
If so, we had that ages back on our laptop. We took it back to factory settings to get rid of it. |
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"Is that the one that accuses you of viewing unsuitable content and asking for money to unlock it?
If so, we had that ages back on our laptop. We took it back to factory settings to get rid of it."
thanks every time i try to go into settings its blocked them grr annoying |
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"depending on the phone there will be a way to restore to factory settings without going into settings."
thanks yeah thats what i thought ive got a samsung galaxy and dont have instructions to hand silly me. ill google and see what it suggests |
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"if my phone goes tits up or the lappy - i just take the battery out and start again - im not very techy but it usually works "
yes tried that one great minds think alike. seems the virus is too devious and yep was still on there. |
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By (user no longer on site)
over a year ago
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"if my phone goes tits up or the lappy - i just take the battery out and start again - im not very techy but it usually works
yes tried that one great minds think alike. seems the virus is too devious and yep was still on there."
damn!!! |
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By (user no longer on site)
over a year ago
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To reset your phone to default factory settings:
Press and hold the following button:
Volume up + Power + Home.
This will bring up a small menu.
Using the volume keys navigate to "Wipe data/Factory reset"
This option should restore your mobile to its default settings.
hope that works? |
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"To reset your phone to default factory settings:
Press and hold the following button:
Volume up + Power + Home.
This will bring up a small menu.
Using the volume keys navigate to "Wipe data/Factory reset"
This option should restore your mobile to its default settings.
hope that works?"
thanks ill try that |
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