 |
By (user no longer on site) OP
over a year ago
|
I recently brought something for the first time on amazon. The item isn't ad described and want to send it back. How do I go about claiming the postage back please? |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
I had this yesterday, the item arrived damaged, I couldn't complete the returns form online for some reason (wouldn't go past step two), emailed customer services, 9am this morning a replacement arrived! Couldn't ask for better service, the item was from Amazon themselves though rather than through them, and the replacement has arrived with a pre paid returns label for the damaged item.
If in doubt, email them  |
Reply privately, Reply in forum +quote
or View forums list | |
"I recently brought something for the first time on amazon. The item isn't ad described and want to send it back. How do I go about claiming the postage back please? "
. Should people really expect refunds of the cost to return goods ?. If you use a high Street retailer , they would not refund your bus fares or petrol costs for driving back..
|
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site) OP
over a year ago
|
The goods aren't as advertised so I think it's only fair they refund my postage.
It's a bit different than going into a store and purchasing the goods don't you think. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site) OP
over a year ago
|
"I had this yesterday, the item arrived damaged, I couldn't complete the returns form online for some reason (wouldn't go past step two), emailed customer services, 9am this morning a replacement arrived! Couldn't ask for better service, the item was from Amazon themselves though rather than through them, and the replacement has arrived with a pre paid returns label for the damaged item.
If in doubt, email them "
That does sound very good service indeed  |
Reply privately, Reply in forum +quote
or View forums list | |
» Add a new message to this topic
