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Hotpoint tumble dryers
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It you have one it might be worth checking on the Hotpoint website site to see if it needs a replacement part. This applies to those built between April 2004 and October 2015 . Quite a few house fires have been caused by these dryers .
I have always put faith in Hotpoint appliances and have five dryers in various different locations .
Not everyone appears to appreciate the risk that dryers can pose . I have noticed tenants sometimes use them and make no effort to clean out the filters . I have even noticed someone use them to dry one pair of underpants ..I often wonder if people were paying the bills themselves , would they be so wastefull. |
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By (user no longer on site)
over a year ago
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We have a candy tumble dryer at work. It caught fire last week. It was the fluff filter, so it would appear someone didn't clean it out!!!
My tumble dryer is quite old but I Hoover it out regularly and never leave it on over night or when I go out |
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By (user no longer on site)
over a year ago
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We clean the filter after every use or two.
If they is a defective part and its registered to the address when you bought it, chances are you'll receive a letter letting you know.
We had one letter come through and it had instructions on where to find the model number and then check that against a list of ones that were being recalled. |
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By *smCouple
over a year ago
Liskeard |
Checked mine, it's one of the faulty ones, but it only gets used maybe 1-2 times a month in the winter. And cleared after use.
I've registered it on line though and awaiting further instructions.
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By *eavenNhellCouple
over a year ago
carrbrook stalybridge |
"Never use a tumble drier at night.
beko are a name to look out for also. "
Beko are crap did three years on white goods for variouse companys we awere always taking Beko away to replace with better |
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By (user no longer on site)
over a year ago
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Indesit and another brand are also under this threat, it states on the hotpoint link.
They can't send a letter as people move and not all register their dryer. |
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By (user no longer on site)
over a year ago
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Currently waiting for them to get back to us as ours is one of the affected machines.
Scary stuff because we quite often go out & leave it on! 
Hopefully it'll get sorted soon as its a pain having to dry stuff on the radiators. |
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have hotpoint issued a recall? Which is the norm if a pattern has developed of a fault in an appliance or a part within which has been identified as the primary cause in several fires..
i would never leave a tumble dryer on if no one at home.. |
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By (user no longer on site)
over a year ago
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"have hotpoint issued a recall? Which is the norm if a pattern has developed of a fault in an appliance or a part within which has been identified as the primary cause in several fires..
i would never leave a tumble dryer on if no one at home.. "
No they say someone will come out to amend the problem. However, just to receive a phone call to discuss the matter takes up to 5 weeks |
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By *errygTV/TS
over a year ago
denton |
hotpoint and other well known make are not what they was years ago, should imagine a lot of parts that go in them all poss made in same factory, im not sure if they are all made in china now |
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By (user no longer on site)
over a year ago
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I have just bought a new sleek black one made by Swan my old one lasted for six years and was made by Beko the drum went and when a friend removed the back there was a huge build up of fluff inside |
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By (user no longer on site)
over a year ago
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I used to build them when Hotpoint was a British firm. We always urged customers to clean the filters .
Now its an Italian company machines are built in eastern Europe .
They are part of Merloni , indicit and ariston
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By (user no longer on site)
over a year ago
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"hotpoint and other well known make are not what they was years ago, should imagine a lot of parts that go in them all poss made in same factory, im not sure if they are all made in china now"
Nothing is made to last anymore, it's a consumer society so things have to break so the ccompanies can keep raking in the profits... A new iPhone comes out regularly, nothing wrong with the previous one, but it's a competitive market and need to keep up with the Jones's |
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"have hotpoint issued a recall? Which is the norm if a pattern has developed of a fault in an appliance or a part within which has been identified as the primary cause in several fires..
i would never leave a tumble dryer on if no one at home.. "
. I think that the problem can arise even if the machine is switched off .. |
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By (user no longer on site)
over a year ago
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I checked on their website last week. Mine is affected too.
Bought it brand new 2 years ago. Always clean out the fluff compartment after every use. (It's great for stuffing inside empty toilet roll holders & using it as firefighters to start our open fire)
It started smelling of smoke a couple of weeks ago. Not used it since. Was going to put it out for the scrap man & luckily I came across their Facebook post. Waiting on an engineer coming out now.
You don't realise how much you need your dryer until you can't use it! My house looks like a laundrette atm! |
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"have hotpoint issued a recall? Which is the norm if a pattern has developed of a fault in an appliance or a part within which has been identified as the primary cause in several fires..
i would never leave a tumble dryer on if no one at home..
No they say someone will come out to amend the problem. However, just to receive a phone call to discuss the matter takes up to 5 weeks "
they should do a recall but that costs money..
irresponsible cost benefit analysis at its worst.. |
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By (user no longer on site)
over a year ago
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"In can't find the model and serial number on mine"
Not sure if they are all in a similar place. But my serial number is on the inside of the door. I'ts not very big. X |
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"In can't find the model and serial number on mine
Not sure if they are all in a similar place. But my serial number is on the inside of the door. I'ts not very big. X"
that's where they said it would be but I can't see it will have another look |
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By (user no longer on site)
over a year ago
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"In can't find the model and serial number on mine
Not sure if they are all in a similar place. But my serial number is on the inside of the door. I'ts not very big. Xthat's where they said it would be but I can't see it will have another look"
It could also be on the back of the drum Diamonds if its not visible round the door when its open x |
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"In can't find the model and serial number on mine
Not sure if they are all in a similar place. But my serial number is on the inside of the door. I'ts not very big. Xthat's where they said it would be but I can't see it will have another look
It could also be on the back of the drum Diamonds if its not visible round the door when its open x"
it was on the back of the door just small lol.
Thankfully mimes not affected |
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"It you have one it might be worth checking on the Hotpoint website site to see if it needs a replacement part. This applies to those built between April 2004 and October 2015 . "
April 2004? Seriously?
In the past I've had a couple of Hotpoint washers or dryers and I've never had one last even a year. I always avoid Hotpoint/Indesit like the plague now. |
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"It you have one it might be worth checking on the Hotpoint website site to see if it needs a replacement part. This applies to those built between April 2004 and October 2015 .
April 2004? Seriously?
In the past I've had a couple of Hotpoint washers or dryers and I've never had one last even a year. I always avoid Hotpoint/Indesit like the plague now."
really? I'm only on my second tumble dryer in 20 years |
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"It you have one it might be worth checking on the Hotpoint website site to see if it needs a replacement part. This applies to those built between April 2004 and October 2015 .
April 2004? Seriously?
In the past I've had a couple of Hotpoint washers or dryers and I've never had one last even a year. I always avoid Hotpoint/Indesit like the plague now."
. I have five and they get extensive use and abuse from tenants . Most last at least five years , if not more . The same with washing machines . |
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I've got the hotpoint Aquarius range. When the engineer was fixing my washer he saw my dishwasher and told me it had a recall on it! Now my tumble dryer is a risk. I clean the filter every time and I pull out the box and use a metal skewer to clean it often. I'm thinking Bosch (assuming it is actually a different manufactor) range next time though. Hotpoint seems to have had nothing but drama  |
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By *odareyouMan
over a year ago
not far from iceland,,,,,, tescos is nearer though :-) (near leeds) |
I'm watching this morning and it seems the message about this hasn'ts been well publicised at all, hotpoint (owned by whirlpool) have only had one advert in the press in November,
The piece had a guy on who's dryer caught fire last week...
They've refused to come on the show .. It seems they don't want the bad publicity instead of looking after their customers well being...
Terrible way to treat it's customers |
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By (user no longer on site)
over a year ago
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"I'm watching this morning and it seems the message about this hasn'ts been well publicised at all, hotpoint (owned by whirlpool) have only had one advert in the press in November,
The piece had a guy on who's dryer caught fire last week...
They've refused to come on the show .. It seems they don't want the bad publicity instead of looking after their customers well being...
Terrible way to treat it's customers "
I've just watched that too what a worry for people.
Poor guys dog died too I would be devastated |
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We registered our drier for repair with Hotpoint quite a few weeks ago. We had an email from them telling us of the problem and asking us to register for repair.
We got an email this week with a link to check when the repair would be and on that link was the offer to buy a new £299 drier for £99, free delivery, installation and removal of the old one. Our drier is about 7 years old - our new one arrives tomorrow - result.  |
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By *odareyouMan
over a year ago
not far from iceland,,,,,, tescos is nearer though :-) (near leeds) |
"We registered our drier for repair with Hotpoint quite a few weeks ago. We had an email from them telling us of the problem and asking us to register for repair.
We got an email this week with a link to check when the repair would be and on that link was the offer to buy a new £299 drier for £99, free delivery, installation and removal of the old one. Our drier is about 7 years old - our new one arrives tomorrow - result. "
If you're happy 
Call me sceptical.. the company have given you a link to buy a dryer did the email or link give you the repair option ?
If it did fine if it didn't I'd be very sceptical of the manufacturers intentions.
when the original goods should (In my view ) have been repaired or replaced free of charge. result hotpoint 1 consumer 0 |
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By (user no longer on site)
over a year ago
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We bought an hotpoint that was effect, took about 4-6 weeks to come out to fix it.
They dont seem to worried as its more of a cover for them then a major fault design even tho it is erm a major fault design. |
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I bought one. But was delivered with revisions in place taken 2 visits and 4 weeks to get door sill replaced which ripped in 10 days. To add to it i really do not like it and not suitable in design for my needs. £300 I cant even get £200 on it  might have to reduce it more. Hotpoint customer services are appauling to gave up ringing as engaged all the time. So complained by email. Service tech both good though. But never again. Back to beko once sold this one |
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By (user no longer on site)
over a year ago
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"I bought one. But was delivered with revisions in place taken 2 visits and 4 weeks to get door sill replaced which ripped in 10 days. To add to it i really do not like it and not suitable in design for my needs. £300 I cant even get £200 on it might have to reduce it more. Hotpoint customer services are appauling to gave up ringing as engaged all the time. So complained by email. Service tech both good though. But never again. Back to beko once sold this one"
They are all the same,I wont go in to details here but I had a major problem with one and got treated like shit. |
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just changed both our Hotpoint washing machine lasted 12 years and only had them out once and the tumble dryer was 20 years old..
trouble is with white goods is most of them are now chucked together using cheap components made in China and other places..
went for a Bosch dishwasher last year and ended up with a Siemens, Bosch are no longer made in Germany but in eastern Europe somewhere..
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"We registered our drier for repair with Hotpoint quite a few weeks ago. We had an email from them telling us of the problem and asking us to register for repair.
We got an email this week with a link to check when the repair would be and on that link was the offer to buy a new £299 drier for £99, free delivery, installation and removal of the old one. Our drier is about 7 years old - our new one arrives tomorrow - result.
If you're happy
Call me sceptical.. the company have given you a link to buy a dryer did the email or link give you the repair option ?
If it did fine if it didn't I'd be very sceptical of the manufacturers intentions.
when the original goods should (In my view ) have been repaired or replaced free of charge. result hotpoint 1 consumer 0"
Hi sceptical  We're very happy. The original link gave an estimated repair date of February but also gave the opportunity to buy a new one at 33% of the retail price. The repair would have been free of charge but replacing a 7 year old drier that has become noisy when running with a more efficient brand new model for £99 was a no brainer.
Customer 2 Hotpoint 1 |
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By *odareyouMan
over a year ago
not far from iceland,,,,,, tescos is nearer though :-) (near leeds) |
"We registered our drier for repair with Hotpoint quite a few weeks ago. We had an email from them telling us of the problem and asking us to register for repair.
We got an email this week with a link to check when the repair would be and on that link was the offer to buy a new £299 drier for £99, free delivery, installation and removal of the old one. Our drier is about 7 years old - our new one arrives tomorrow - result.
If you're happy
Call me sceptical.. the company have given you a link to buy a dryer did the email or link give you the repair option ?
If it did fine if it didn't I'd be very sceptical of the manufacturers intentions.
when the original goods should (In my view ) have been repaired or replaced free of charge. result hotpoint 1 consumer 0
Hi sceptical We're very happy. The original link gave an estimated repair date of February but also gave the opportunity to buy a new one at 33% of the retail price. The repair would have been free of charge but replacing a 7 year old drier that has become noisy when running with a more efficient brand new model for £99 was a no brainer.
Customer 2 Hotpoint 1 "
If you're happy with your result.
I'm surprised that this great deal along with the safety notice hasn't been publicised more...
I'm sure the guy who was featured on the tv this morning thinks it should have Been  |
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"We registered our drier for repair with Hotpoint quite a few weeks ago. We had an email from them telling us of the problem and asking us to register for repair.
We got an email this week with a link to check when the repair would be and on that link was the offer to buy a new £299 drier for £99, free delivery, installation and removal of the old one. Our drier is about 7 years old - our new one arrives tomorrow - result. "
Hi. I think I got the same email but did not pay too much attention to it . Have you the first few letters of the senders email . I searched my emails today but could not find it . It looks like you got a good deal. |
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"We registered our drier for repair with Hotpoint quite a few weeks ago. We had an email from them telling us of the problem and asking us to register for repair.
We got an email this week with a link to check when the repair would be and on that link was the offer to buy a new £299 drier for £99, free delivery, installation and removal of the old one. Our drier is about 7 years old - our new one arrives tomorrow - result.
If you're happy
Call me sceptical.. the company have given you a link to buy a dryer did the email or link give you the repair option ?
If it did fine if it didn't I'd be very sceptical of the manufacturers intentions.
when the original goods should (In my view ) have been repaired or replaced free of charge. result hotpoint 1 consumer 0
Hi sceptical We're very happy. The original link gave an estimated repair date of February but also gave the opportunity to buy a new one at 33% of the retail price. The repair would have been free of charge but replacing a 7 year old drier that has become noisy when running with a more efficient brand new model for £99 was a no brainer.
Customer 2 Hotpoint 1
If you're happy with your result.
I'm surprised that this great deal along with the safety notice hasn't been publicised more...
I'm sure the guy who was featured on the tv this morning thinks it should have Been "
A new Hotpoint dryer for £99 is an excellent deal. |
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I have been offered a new dryer for £59 . Well done Hotpoint . I think that is more than fair and I will remain a loyal customer . Ironically I just ordered a new washing machine thus afternoon , the second in two months . |
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