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TalkTalk Customer ? Cyberattack
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By (user no longer on site) OP
over a year ago
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Police are investigating a "significant and sustained cyber-attack" on the TalkTalk website, the UK company says.
The phone and broadband provider, which has over four million UK customers, said banking details and personal information could have been accessed.
TalkTalk said potentially all customers could be affected but it was too early to know what data had been stolen.
The Metropolitan Police said no-one had been arrested over Wednesday's attack but enquiries were ongoing.
TalkTalk said in a statement that a criminal investigation had been launched on Thursday.
It said there was a chance that some of the following customer data, not all of which was encrypted, had been accessed:
Names and addresses
Dates of birth
Email addresses
Telephone numbers
TalkTalk account information
Credit card and bank details
Dido Harding, chief executive of the TalkTalk group, told BBC News its website was now secure again and TV, broadband, mobile and phone services had not been affected by the attack.
'Crime of our generation'
The TalkTalk sales website and the "My account" services are still down but the company hopes to restore them on Friday.
Ms Harding added: "We brought down all our websites [on Wednesday] lunchtime and have spent the last 24 hours investigating with the Met Police.
"It's too early to know exactly what data has been attacked and what has been stolen.
"Potentially it could affect all of our customers, which is why we are contacting them all by email and we will also write to them as well." |
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By (user no longer on site)
over a year ago
|
"Police are investigating a "significant and sustained cyber-attack" on the TalkTalk website, the UK company says.
The phone and broadband provider, which has over four million UK customers, said banking details and personal information could have been accessed.
TalkTalk said potentially all customers could be affected but it was too early to know what data had been stolen.
The Metropolitan Police said no-one had been arrested over Wednesday's attack but enquiries were ongoing.
TalkTalk said in a statement that a criminal investigation had been launched on Thursday.
It said there was a chance that some of the following customer data, not all of which was encrypted, had been accessed:
Names and addresses
Dates of birth
Email addresses
Telephone numbers
TalkTalk account information
Credit card and bank details
Dido Harding, chief executive of the TalkTalk group, told BBC News its website was now secure again and TV, broadband, mobile and phone services had not been affected by the attack.
'Crime of our generation'
The TalkTalk sales website and the "My account" services are still down but the company hopes to restore them on Friday.
Ms Harding added: "We brought down all our websites [on Wednesday] lunchtime and have spent the last 24 hours investigating with the Met Police.
"It's too early to know exactly what data has been attacked and what has been stolen.
"Potentially it could affect all of our customers, which is why we are contacting them all by email and we will also write to them as well.""
Thankyou  |
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By (user no longer on site)
over a year ago
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First they came for the naked female celebrities photos and I laughed because I wasn't a naked female celebrity.
Then they came for the Sony executives and I found it funny because I'm not a Sony exec.
Then they came for the Ashley Madison cheaters and I laughed because they were cheaters so they deserved it.
Then they came for everyone else....
Hacking and release of people's personal data is such a growing problem and it's not like no one can say they didn't see it coming. |
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By (user no longer on site)
over a year ago
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"The advice is if you're a talk talk customer is to change all your online passwords. 
For everything? I don't use talk talk on line
That's what the computer dude said.  "
Jesus |
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By (user no longer on site)
over a year ago
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Tip for everyone:
Use a different password for every site / login.
This is easier than you think:
1 - get a secure password with uppercase, lowercase, numbers and at least one symbol.
Make it a word that means something to you, but just mix it up a bit, for example, change fabswingers to F&bSw1ng3rs.
This is your password "root".
2 - for every site add 2-3 letters to the start, so for your Halifax login your password would be halF&bSw1ng3rs
Your tesco password would be tesF&bSw1ng3rs
3 - if you have difficulty remembering passwords, save a document on your phone with the prefixes (don't name the doc "passwords"!) and don't save your password root.
4 - do this before one of your accounts is hacked. In fact get off here and do it now for any site that has your banking or card details.
Note: is this the best or most secure way? No, but it's a good start and will help protect you against most automated large-scale attacks against people who use the same credentials everywhere.
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"Tip for everyone:
Use a different password for every site / login.
This is easier than you think:
1 - get a secure password with uppercase, lowercase, numbers and at least one symbol.
Make it a word that means something to you, but just mix it up a bit, for example, change fabswingers to F&bSw1ng3rs.
This is your password "root".
2 - for every site add 2-3 letters to the start, so for your Halifax login your password would be halF&bSw1ng3rs
Your tesco password would be tesF&bSw1ng3rs
3 - if you have difficulty remembering passwords, save a document on your phone with the prefixes (don't name the doc "passwords"!) and don't save your password root.
4 - do this before one of your accounts is hacked. In fact get off here and do it now for any site that has your banking or card details.
Note: is this the best or most secure way? No, but it's a good start and will help protect you against most automated large-scale attacks against people who use the same credentials everywhere.
"
Good advice |
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