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iPhone 6

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By *ilmiss75 OP Woman over a year ago

Thornton

Just got a new one.. Each time I go into App Store I'm just getting a blank white page.

At the bottom are the bits - featured, top charts, explore, search and update. When I go on search nothing happens

Meaning I can't download any apps??

Am I doing something wrong? Yes I'm connected to wifi lol

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By (user no longer on site) over a year ago

Have you tried the old 'turn it off then turn it on again' trick?

Otherwise if it's 'new' new can you do a factory reset and start again?

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By (user no longer on site) over a year ago

It never shows up for me either, always have to go to the magnify glass thing at the bottom right x

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By *ilmiss75 OP Woman over a year ago

Thornton

It's new straight out the box in the o2 shop approx 1 hour ago lol.. Usually when searching things a box comes up to type in and they keyboard but not even getting that?

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By *ilmiss75 OP Woman over a year ago

Thornton

Turned it on n off and it's sorted now

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By (user no longer on site) over a year ago

"Turned it on n off and it's sorted now

I should be in IT! Wish I got an IT contractors salary!

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By (user no longer on site) over a year ago

Or could have held the power on/off and home button for 30 seconds that would have "reset" the phone but not wiped it so I was told at the apple shop

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By (user no longer on site) over a year ago

Does it need updating?

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By *maz.Man over a year ago

Southampton / iford

I was told the iTunes Store needs an update before it'll work on new iPhones

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