 |
By (user no longer on site)
over a year ago
|
Hammer meet laptop, laptop meet hammer 
Jokes aside, there's normally windows messages that pop up as to why that's happened.
Failing that, use your anti-virus software to scan your hard disks to see if there's trouble at t' mill |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
Could be a number of things
If your lucky it have saved a last known config point
When on the select safe mode screen will say Safe mode, safe mode with networking etc
Do you have last known configuration at the bottom of so run it
Or in windows go start search and type system restore
See if you can restore it back to a previous good config
|
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
Do not use last known good configuration! Kiss your system goodbye if you use that. Best bet is boot from Windows disk and run the automatic repairs from that. Anti malware software from safe mode is not a bad idea. Good luck.
|
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
Run in safe mode and do a system restore to the last working point. Make sure you have an antivirus. Avast is good and free!!
Dont accept random free antivirus tools as if you have more than one neither works properly x |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"Do not use last known good configuration! Kiss your system goodbye if you use that. Best bet is boot from Windows disk and run the automatic repairs from that. Anti malware software from safe mode is not a bad idea. Good luck.
"
System restore in xo was useless
In 7 and above it is quite effective |
Reply privately, Reply in forum +quote
or View forums list | |
I've used system restore several times since I've been aware of it's existence (pre win 98?) - never had a problem. It's the first thing I try if I have any issues.
As others have said, make sure you have decent anti virus - I've used AVG Free for years. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
Really hated it pre 7, just loaded a old registry set that often caused more problems than it was trying to fix,
From 7 onwards they have made great improvements to it, so much so that I wouldn't use it for a long time on 7, it was by advice I actually decided give it a try and been happy to use it since,
|
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
Booting to safe mode means 1 of 2 things ....
1. Virus or Malware ( boot to safe mode with networking and scan with anti virus )
2. Corrupted drivers/ boot files ( boot to last know good configuration )
If you can boot normally after 2 still do a full virus scan afterwards.  |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"Do not use last known good configuration! Kiss your system goodbye if you use that. Best bet is boot from Windows disk and run the automatic repairs from that. Anti malware software from safe mode is not a bad idea. Good luck.
System restore in xo was useless
In 7 and above it is quite effective"
Useful if she has a restore point. Always last resort to use it. |
Reply privately, Reply in forum +quote
or View forums list | |
Options vary by Windows version. Obviously a range of stuff could have gone wrong but Id follow malwarebytes, in safe mode, as others state. If you can get a copy of a Linux distribution, such as Mint, then you can run these from a DVD. Should be able to access your files as well as the net.
Windows 7 has a startup checker, that checks and repairs stuff that may be stopping it loading properly.
Checking your hard drive is worth a try, as damage could have affected some of the operating system.
System restore could be used for any of the restore points, not just the last one.
My windows 7 laptop hard drive failed this week, a year after the last one.
If you post the exact operating system, we can give you detailed advice. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
OP, you don't state which version of Window you are running.
All this advice is great, but i'm pretty sure you'd like to know what caused the problem in the first place.
Performing a system restore is all very well and good, but without knowing what caused the problem, there is a high probability that it can happen again.
Was it something you installed?
Did you recently run some system updates?
Did you download anything?
And those are just a few examples of things that you may have done, that can cause problems and that are very likely to be repeated.
You need to look at the system event log, and to be totally fair, gathering from your initial post, I would imagine that it would, most likely, appear to be all 'greek' to you
I would suggest that you get an IT specialist to take a look at it for you. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"I would suggest that you get an IT specialist to take a look at it for you."
I still stand by my original post, 90% of the time it's something that came down from a website and it will probably happen again. Paying someone money for them to tell you you looked at a dodgy website or didn't read the install options on zyx upgrade properly so ticked where you should have unticked is just giving money away. IF my original advice doesn't work then we move to step 2 we don't pay anyone until at least step 5  |
Reply privately, Reply in forum +quote
or View forums list | |
» Add a new message to this topic
