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By (user no longer on site) OP
over a year ago
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Well he must be
I just phoned a restaurant to make a booking tonight and everything from this youthful sprog was "yes mate, no mate, thanks mate" etc.
Are people taught how to have a phone conversation today ?
And more importantly is that how you speak to a customer?
Or am I being an old pedant ? |
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If it's a posh resturaunt, I'd be surprised if staff were allowed to speak that way to customers...
Our local Indian takeaway calls everyone either "Boss" or "Queen" but I don't think I'd expect it from a resturaunt. |
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"Well he must be
I just phoned a restaurant to make a booking tonight and everything from this youthful sprog was "yes mate, no mate, thanks mate" etc.
Are people taught how to have a phone conversation today ?
And more importantly is that how you speak to a customer?
Or am I being an old pedant ? "
One of my pet hates too, I had this in the bar of a 5 star hotel and told the young man in question in no uncertain terms. It's disrespectful! |
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By (user no longer on site) OP
over a year ago
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"Is this the grumpy old man club?!?!???
Perhaps a relaxed and informal atmosphere is what the proprietor is aiming for. "
Well it's a popular, large chain restaurant, they're supposed to be a bit cheeky
But I think this was a bit over familiar |
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By (user no longer on site)
over a year ago
|
"Well he must be
I just phoned a restaurant to make a booking tonight and everything from this youthful sprog was "yes mate, no mate, thanks mate" etc.
Are people taught how to have a phone conversation today ?
And more importantly is that how you speak to a customer?
Or am I being an old pedant ?
One of my pet hates too, I had this in the bar of a 5 star hotel and told the young man in question in no uncertain terms. It's disrespectful! "
Can't get the staff nowadays |
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