|
By (user no longer on site)
over a year ago
|
"Was told by a customer I could take the day off tomorrow. My boss has said no.
I thought the customer was always right?"
Haha no, I've worked with the public for many years in a variety of different roles and I can say with 100% certainty that the customer is in fact very rarely right! |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"
Is the customer always right?
Only if they take their custom elsewhere. "
Nope, they're still wrong even then, it just makes them feel like they're right |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"Was told by a customer I could take the day off tomorrow. My boss has said no.
I thought the customer was always right?"
No but the trick is to make them feel right. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
No the customer is sometimes a complete bell end
Mrsdpt is a bar manager. Customer orders a chilli chicken wrap....customer then finished the meal and wants a full refund because it was too spicy
*facepalm* |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site) OP
over a year ago
|
Well sod it, he said I could take the day off, would even write me a note.
So tomorrow I'm going to sit in the park with pimms & strawberries while my colleagues sit in a hot stuffy office. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"Well sod it, he said I could take the day off, would even write me a note.
So tomorrow I'm going to sit in the park with pimms & strawberries while my colleagues sit in a hot stuffy office."
I read "stuffy" as "slutty" then... |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
I worked in retail for 5 years and believe me it taught me to hate the general public.
You need a thicker skin than mine, people really thought they were buying you, you were there just to rip them off and you were scum.
|
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"
No but the trick is to make them feel right."
This, the customer may always be right, but that doesn't give them the right to be a arse. I find its quite enjoyable to make a comment they don't grasp but the next customer does, raises a smile all round |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site) OP
over a year ago
|
"Well sod it, he said I could take the day off, would even write me a note.
So tomorrow I'm going to sit in the park with pimms & strawberries while my colleagues sit in a hot stuffy office.
I read "stuffy" as "slutty" then..."
They are pretty slutty to be fair |
Reply privately, Reply in forum +quote
or View forums list | |
» Add a new message to this topic