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By (user no longer on site) OP     over a year ago

We have just got a new well sort of new laptop, but can't get our cam to work in chat, it is on Windows xp so can only use chrome or fire Fox, to get online, anyone able to help?

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By (user no longer on site)  over a year ago


"We have just got a new well sort of new laptop, but can't get our cam to work in chat, it is on Windows xp so can only use chrome or fire Fox, to get online, anyone able to help?"
Internet Explorer And opera are other options. might be a faulty driver or something. If you are still able to restore to factory settings (you may have a disc) it maybe worth starting afresh tbh. I doubt it has much to do with the browser.

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By *ophieslutTV/TS  over a year ago

Central

Is there a page error message, or could you describe how it occurs? Does it try loading, but not finish etc?

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By (user no longer on site) OP     over a year ago

Its just a white screen, the laptop is a rebuilt ex work laptop, so not sure what is in it and isn't in it

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By (user no longer on site)  over a year ago

Better off with windows 7.

Can't update XP anymore as it's a dated system

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By (user no longer on site)  over a year ago

To the OP

I have a windows 7 disc you can have if you would like to upgrade.

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By (user no longer on site)  over a year ago

Blimey. XP is very out of date now.

It was superseded on 30th January 2007 by Windows Vista - which was shit.

Next came Windows 7 in 2010 and now we have Windows 8 (which is awful) with the release of Windows 10 due to be launched in July.

The best solution I could offer would be to upgrade to Windows 7.

I fairly recently got a new laptop, (Argos £299) but unfortunately it came pre-loaded with Windows 8.

I've installed a piece of software that lets gives me the Win 7 Interface instead of the hateful new Metro interface.

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By (user no longer on site)  over a year ago

Could just off load 8 and put 7 on.

Windows 8 catchphrase, "8 aint great" haha

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By *edsBonkingMan  over a year ago

Near MK


"We have just got a new well sort of new laptop, but can't get our cam to work in chat, it is on Windows xp so can only use chrome or fire Fox, to get online, anyone able to help?"

Firstly. Absolutely nothing wrong with XP I use it in both lappy and desktop and it flys. I suspect it could be a driver issue or an extension for chrome.

Does the can work with other applications ?

Also update google chrome to make sure it's got the latest drivers / extensions. ( in the settings page )

Hth

Paul

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By (user no longer on site)  over a year ago


"We have just got a new well sort of new laptop, but can't get our cam to work in chat, it is on Windows xp so can only use chrome or fire Fox, to get online, anyone able to help?"

sorry liddy all the websites are broke..your gonna have to get me on a 121 basis...please Mrs be there too

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By (user no longer on site) OP     over a year ago


"We have just got a new well sort of new laptop, but can't get our cam to work in chat, it is on Windows xp so can only use chrome or fire Fox, to get online, anyone able to help?

Firstly. Absolutely nothing wrong with XP I use it in both lappy and desktop and it flys. I suspect it could be a driver issue or an extension for chrome.

Does the can work with other applications ?

Also update google chrome to make sure it's got the latest drivers / extensions. ( in the settings page )

Hth

Paul "

I think it might be the build of the laptop, the cam doesn't work on anything, and it won't let me install the Garmin driver to upload my rides on my gps,

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By *edsBonkingMan  over a year ago

Near MK


"We have just got a new well sort of new laptop, but can't get our cam to work in chat, it is on Windows xp so can only use chrome or fire Fox, to get online, anyone able to help?

Firstly. Absolutely nothing wrong with XP I use it in both lappy and desktop and it flys. I suspect it could be a driver issue or an extension for chrome.

Does the can work with other applications ?

Also update google chrome to make sure it's got the latest drivers / extensions. ( in the settings page )

Hth

Paul

I think it might be the build of the laptop, the cam doesn't work on anything, and it won't let me install the Garmin driver to upload my rides on my gps, "

Have you searched for the latest driver on the www? Just input PC make model and search for the driver. Or if you know the name of the built in webcam ( this should be listed in the device manage, if it's there you could also ridge click and "update driver". My suspicion is that as it was a works PC they may have disabled the webcam.

Good luck. Paul

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By (user no longer on site) OP     over a year ago

I've not done anything, I'm a bit of a technophobe, so some of the stuff wrote on here is like a foreign language lol,

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By *ophieslutTV/TS  over a year ago

Central

The Opera browser - a free download, has always been great. As others state, you could also get Internet Explorer - even if it was once installed and was removed, before you got it from work.

I'd try the small things, before considering putting a new operating system on your laptop, ie trying different web browsers. I can't post the link to Opera browser, as it's against site rules, but a web search will show it.

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By (user no longer on site)  over a year ago

8 is a fantastic os after you install classicshell, useless before,

If the laptop is ex work it may still be domain connected, do you have to press alt ctl del to login

Check by right clicking my computer and goto properties and look for the computer name tab, will either say workgroup which has open access, or a domian name which means it could have a group policy stopping it installing drivers\plugins

Does the cam work in any other programs like skype

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By (user no longer on site)  over a year ago

IE wont work as you can only install upto version 8 on xp,

v8 isn't supported anymore so sites are not coded to work with it,

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By *ediceTV/TS  over a year ago

Wrexham

"Right Click' the "My Computer" icon.

Click "Manage".

Then click on "Device Manager".

Expand the view and see if there are any yellow 'question mark" symbols in the list.

That'll give you a good starting point towards sorting out the problem.

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By *edsBonkingMan  over a year ago

Near MK

Forgot to say. As a last resort could always run "return to factory" settings. It will mean you have to run quite a few windows updates and install some lost software.

Paul

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By (user no longer on site)  over a year ago

By the sound of it unable to install Garmin drivers etc it is still being controlled by the company's security policy to stop staff using it for personal use,

Without the domain or local admin credentials your only options will be to use what it will let you or re-install windows,

After reinstall it will be working as a normal laptop though

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By (user no longer on site) OP     over a year ago

I.t are supposed to open them up when they refurbish them, we will take it back on Monday and ask them, can't really complain for 40 quid given to charity

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By (user no longer on site)  over a year ago

Be wary of putting windows 7 or above on it. If it's an older laptop there may not be supporting drivers. Having said that you may have similar issues getting xp ones now! Either way a fresh install is the best advice I'd give. Also I use cams on Google Chrome without an issue. I have been lazy and not read the whole thread so apologies if someone has already said this.

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By (user no longer on site)  over a year ago

Tell the lazy shits to put 7 on it for you, haha

They should have the admin details to take it off the domain, will be sorted then.

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By *ophieslutTV/TS  over a year ago

Central

We've bombarded, possibly overloaded the Op - but think she's called it a day till Monday.

If they would slap Windows 7 on it, as suggested above, it could be great for years to come. You would get a free Windows 10 version, after it comes out - if you chose to. XP is not supported now, so could become a risk over time, for viruses. Your laptop would need to be compatible with 7, but a free check can be done online to see that it is.

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By (user no longer on site)  over a year ago

up grade your flash player

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By (user no longer on site)  over a year ago

Sounds to me you need to install adobe flash player if cam isnt working. Google that in and install

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By *edsBonkingMan  over a year ago

Near MK

Google chrome has flash player built in.

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By (user no longer on site)  over a year ago

Did you get it sorted

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