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Late payments...
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By *isscheekychops OP Woman
over a year ago
The land of grey peas and bacon |
So I was late paying my phone bill, I don't have it as a direct debit as it's not always the same amount....EbloodyE have just sent me a letter to say due to the late payment they will be adding £5 onto my next bill..cheeky fuckers  |
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most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee. |
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By (user no longer on site)
over a year ago
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee."
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By *isscheekychops OP Woman
over a year ago
The land of grey peas and bacon |
"Can I ask why not have it as a dd, the bill has to be paid no matter what the amount?"
Because my phone bill is always different amounts and I like to know where I am...I've never had my phone bill as a DD |
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By *yrdwomanWoman
over a year ago
Putting the 'cum' in Eboracum |
My phone bill is rarely the same each month but I still have it on DD. They're supposed to text you with the amount charged before they take the money.
I have all my bills on DD now, else I would certainly be back in debt. |
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By *oxy_minxWoman
over a year ago
Scotland - Aberdeen |
"Can I ask why not have it as a dd, the bill has to be paid no matter what the amount?
Because my phone bill is always different amounts and I like to know where I am...I've never had my phone bill as a DD "
But you've still go to pay regardless...all of my bills are on DD, I have a great memory at work, but at home I am shit lol hence DD's never in trouble |
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By (user no longer on site)
over a year ago
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Depends how late you were. I assume you were sent reminders, then £5 is better than being cut off.
If you're on a contract you must never be off it, I find it hard to get anywhere near my limit of minutes.
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee."
mine don't, I'm with vodophone
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By *isscheekychops OP Woman
over a year ago
The land of grey peas and bacon |
"Depends how late you were. I assume you were sent reminders, then £5 is better than being cut off.
If you're on a contract you must never be off it, I find it hard to get anywhere near my limit of minutes.
"
I was a week late and it was my first time so no reminders |
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By *isscheekychops OP Woman
over a year ago
The land of grey peas and bacon |
"Can I ask why not have it as a dd, the bill has to be paid no matter what the amount?
Because my phone bill is always different amounts and I like to know where I am...I've never had my phone bill as a DD
But you've still go to pay regardless...all of my bills are on DD, I have a great memory at work, but at home I am shit lol hence DD's never in trouble "
I know I have to pay...which I do I just don't have my mobile phone as a DD... |
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
"
don't charge or don't tell you how much the bill is? |
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
"
I just left Vodafone ....tg  |
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By (user no longer on site)
over a year ago
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"Depends how late you were. I assume you were sent reminders, then £5 is better than being cut off.
If you're on a contract you must never be off it, I find it hard to get anywhere near my limit of minutes.
I was a week late and it was my first time so no reminders "
That is harsh, they can't claim admin, threaten to leave, see if that helps. |
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"Depends how late you were. I assume you were sent reminders, then £5 is better than being cut off.
If you're on a contract you must never be off it, I find it hard to get anywhere near my limit of minutes.
I was a week late and it was my first time so no reminders
That is harsh, they can't claim admin, threaten to leave, see if that helps."
over a fiver?
why cant they charge admin? they were expecting to have the OP's money at an agreed date and that never happened. that required chasing the OP for the payment which costs them money.
If it is first offence you could ask or a gesture of good will for them to waive the charge. |
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
don't charge or don't tell you how much the bill is?"
don't tell me how my h its going to be, never have done
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
don't charge or don't tell you how much the bill is?don't tell me how my h its going to be, never have done
"
if you pay by DD they have to by law. Any DD mandate you sign has a disclaimer above where you sign which sets out your rights under the DD Scheme (sadly i used to know this off by heart as i had to say it hundreds of times a week  ) |
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
don't charge or don't tell you how much the bill is?don't tell me how my h its going to be, never have done
if you pay by DD they have to by law. Any DD mandate you sign has a disclaimer above where you sign which sets out your rights under the DD Scheme (sadly i used to know this off by heart as i had to say it hundreds of times a week )"
are you trying to say I'm making it up? I know what they send me and what they don't I'm not stupid |
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"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
don't charge or don't tell you how much the bill is?don't tell me how my h its going to be, never have done
if you pay by DD they have to by law. Any DD mandate you sign has a disclaimer above where you sign which sets out your rights under the DD Scheme (sadly i used to know this off by heart as i had to say it hundreds of times a week )are you trying to say I'm making it up? I know what they send me and what they don't I'm not stupid"
not at all...where did that come from?! i didnt say you were wrong or lying or making it up! 
i'm just saying what they should do by law. It obviously isnt an issue for you but others might not have been aware of the DD guarantee and what providers under the scheme are obliged to do. |
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By (user no longer on site)
over a year ago
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I can do better op.
cancelled EE contract in April they sent me a pac code which I used to go to 3 (crap dont bother). EE are still chasing payments as they say the pac code I asked for in march was never used. I didnt ask for one in march, I asked in april and was told to use it by 17 may (which I did). |
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By (user no longer on site)
over a year ago
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I can do better op.
cancelled EE contract in April they sent me a pac code which I used to go to 3 (crap dont bother). EE are still chasing payments as they say the pac code I asked for in march was never used. I didnt ask for one in march, I asked in april and was told to use it by 17 may (which I did). |
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"So I was late paying my phone bill, I don't have it as a direct debit as it's not always the same amount....EbloodyE have just sent me a letter to say due to the late payment they will be adding £5 onto my next bill..cheeky fuckers "
I would happily pay your £5 if it makes you happy |
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Direct debits are usually for variable amounts vs. standing orders which were for fixed values. As almost all utilities rip off those not doing dd it seems sensible to use it if the cash is reliably available. |
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By *Kgirl80Woman
over a year ago
South Coast |
I've ways paid Vodafone by DD but they never tell me the amount each month? No text, no bill, no email?
Perhaps they get around the DD laws as it is available for customers to view and check online.
Anyhow... That's bloody annoying for a one off late payment! Hope they back down
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
don't charge or don't tell you how much the bill is?don't tell me how my h its going to be, never have done
if you pay by DD they have to by law. Any DD mandate you sign has a disclaimer above where you sign which sets out your rights under the DD Scheme (sadly i used to know this off by heart as i had to say it hundreds of times a week )"
I know they are meant to but neither Mr Ruggers or I get a text to say what amount they are taking out and as it varies month to month it is a bit naughty |
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By (user no longer on site)
over a year ago
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".......... have just sent me a letter to say due to the late payment they will be adding £5 onto my next bill..cheeky fuckers "
Did you not read the 28 pages of small print written in legal gobbledygook in the smallest print known to companies as outlined in volume 4.98 Para5.85 subsection 3.c?
Shame on you. No sympathy whatsoever |
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By (user no longer on site)
over a year ago
|
"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
don't charge or don't tell you how much the bill is?don't tell me how my h its going to be, never have done
if you pay by DD they have to by law. Any DD mandate you sign has a disclaimer above where you sign which sets out your rights under the DD Scheme (sadly i used to know this off by heart as i had to say it hundreds of times a week )
I know they are meant to but neither Mr Ruggers or I get a text to say what amount they are taking out and as it varies month to month it is a bit naughty"
We use virgin media for landline, tv and mobiles. we always get a text message telling us how much our mobile bill is going to be so he knows what is coming out of dd. hope this helps everybody |
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By (user no longer on site)
over a year ago
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Check your contract to make sure they have told you about this if not it is not something you have agreed to and as you have not agreed to it you cant be charged for it. A contract protects both of you not just a company. |
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By *isscheekychops OP Woman
over a year ago
The land of grey peas and bacon |
"They probably thought, ummm we have a right "cheeky" one here, she's probably the sort that calls nice guys "a wanker"
We'll charge her a fiver for it  "
You still haven't forgiven me have you lol  |
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By (user no longer on site)
over a year ago
|
"most companies will charge late payment fees, £5 is quite reasonable.
if you set up a DD they have to let you know 10 days before your bill date how much they are charging you, its part of your DD guarantee.mine don't, I'm with vodophone
don't charge or don't tell you how much the bill is?don't tell me how my h its going to be, never have done
if you pay by DD they have to by law. Any DD mandate you sign has a disclaimer above where you sign which sets out your rights under the DD Scheme (sadly i used to know this off by heart as i had to say it hundreds of times a week )
I know they are meant to but neither Mr Ruggers or I get a text to say what amount they are taking out and as it varies month to month it is a bit naughty"
I'm with vodaphone (shite signal around the house  ) but I do get a text each month telling me how much they are going to take. Maybe it's an "opt in" thing that needs to be signed up for. |
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"They probably thought, ummm we have a right "cheeky" one here, she's probably the sort that calls nice guys "a wanker"
We'll charge her a fiver for it
You still haven't forgiven me have you lol "
Nope, you broke my heart you did, haven't stopped crying about it yet |
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Ive paid approx £135 of my £145 tv licence, missed a few payments, had a shitty letter, paid what I wanted to and now a letter saying 'Tv Licence Cancelled' I need to spend £145 to buy one.
Go fuck yourself, I only got one as I felt sorry for you with your begging letters and besides, wheres the fucking licence you speak about? |
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By (user no longer on site)
over a year ago
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"I shall in future keep my gob shut about late payments.. lol
I don't think anyone else has suggested this... have you thought about getting a DD?
I'll put a thread up when I have "
I'll ask again in a bit. My memory's shit. |
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By (user no longer on site)
over a year ago
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"So I was late paying my phone bill, I don't have it as a direct debit as it's not always the same amount....EbloodyE have just sent me a letter to say due to the late payment they will be adding £5 onto my next bill..cheeky fuckers "
They want you to pay by Direct debit (you can have a variable one)so incentivise for doing it and punish those they have to chase up for payment. |
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