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pc help needed!!

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By (user no longer on site) OP     over a year ago

http://img17.imageshack.us/i/dsc00060iq.jpg/

turn my pc on and this comes up

anyone know how to combat it? message me

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By *oe_Steve_NWestCouple  over a year ago

Bolton

at what part of your booting up is it showing its self

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By (user no longer on site)  over a year ago

If my software didn't help I would do a "live" on-line scan....takes time but may show other problems too, hope this helps

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By (user no longer on site) OP     over a year ago

soon as i turn on my pc zoe, keyboard not even working tried another keyboard and that wasnt responding either

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By (user no longer on site)  over a year ago

no image. says file not found. can u repost image & link

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By (user no longer on site)  over a year ago

Ah, got it. That's your normal boot up screen. What happens when you hit your [Esc] key?

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By *illwill69uMan  over a year ago

moston


"http://img17.imageshack.us/i/dsc00060iq.jpg/

turn my pc on and this comes up

anyone know how to combat it? message me "

its a virus! you've downloaded and it has embedded itself in your OS. I got it before Xmas and had to do a rebuild to remove it (it was in the pic you downloaded).

You may have more luck than me trying to get rid of it but afterwords I advise you add imageshack tho your blocked sites list in your internet settings.

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By (user no longer on site)  over a year ago

I think it's a screenshot of what comes up on his pc and he's uploaded it to imageshack to show us.

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By *-and-KCouple  over a year ago

Back of Beyond

Try this, switch on puter but hold down the F7 key, this should start the puter in safe mode. Of the options available take the safe mode only.

If puter starts then proceed like this.. turn off system restore, because if its a virus it has written itself to your restore files anyway.

Next run your antivirus to remove the blighter. Switch off and repeat the safe mode and antivirus to be sure it has got everything. If it still will not start normally after that, then you have a serious problem whose removal cannot easily be explained here

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By (user no longer on site) OP     over a year ago

yeah its a screen shot

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By (user no longer on site)  over a year ago

Another blonde moment here, but how can he press all these keys people are telling him to when his keyboard aint working

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By *layfullsamMan  over a year ago

Solihull

turn it off at the wall make a cup of tea and turn it back on again

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By (user no longer on site)  over a year ago

we had this problem before and we combatted it by turning of the computer lap top completley keeping the on of button pressed in till it is no more. umplugging everything ie router plugs leaving it a couple of minutes and start your computer back up again. it worked for us and delete the picture that you have downloaded. good luck hope this works.

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By (user no longer on site)  over a year ago


"we had this problem before and we combatted it by turning of the computer lap top completley keeping the on of button pressed in till it is no more. umplugging everything ie router plugs leaving it a couple of minutes and start your computer back up again. it worked for us and delete the picture that you have downloaded. good luck hope this works."

sorry few spelling mistakes going on here.lol

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By (user no longer on site)  over a year ago

If you had a recovery cd that came with the pc insert it before you turn it on, then try turning it on. It should have some start up files to get the pc going enough for you to figure out what's wrong with it.

If you don't have a recovery disk find a friend or family member running the same O/S as your pc and make one from their pc.

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By (user no longer on site)  over a year ago

have you a usb keyboard if so it might not be set for legacy settings in bios it wont work from the screen shot looks like its doing some checks in the background. you just need to get into the bios or give it a kick lol

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By (user no longer on site)  over a year ago

To OP, are you now using phone to post here as said can't use keyboard? .....

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