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help with my toshiba

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By (user no longer on site) OP     over a year ago

soz this is not a swinging question.I need help with my newish Toshiba laptop as it only works with an independent mouse.when the mouse is removed the cursor and keyboard freezes.Its running on Windows 8.1.

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By *horltzMan  over a year ago

heysham

Hello tosh got a toshiba , sorry its no help It just triggered a momentary reminise !

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By (user no longer on site) OP     over a year ago

Yes I know and I remember the AD but thanks anyway

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By (user no longer on site)  over a year ago

Hey. Windows 8.1 is known for freezing issues aa of the latest update. Especially when it comes to external accessories such as mice an keyboards. I personally dont like windows 8 at all. Windows 7 ultimate is more user friendly and causes little issue wise. But you could try the followin to troubleshoot

a) Press Windows key +F to bring up the search Charms bar.

b) Select "Settings" in the drop down menu below search and type "Troubleshooting."

c) Click on "Troubleshooting" and select the view all option on the left pane.

d) Click on "Performance troubleshooter" and follow the prompts.

Seems to be an issue with driver compatibility with windows 8. Hope this helps or sheds light on the issue. Im sure a patch will be sent out soon to reslove these issues

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By *alandNitaCouple  over a year ago

Scunthorpe

To be honest, if it is like that out of the box.. I'd take it back.

If it was just the touch pad not working I'd say to look for a key with a picture that looks like a touch pad (F9 on mine) and press Fn key plus the other (F9) key. This switches touch pad on and off.

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By *atasha_DavidCouple  over a year ago

Slough

Have you accidentally disabled the touchpad?

I think it is perhaps shift and either F4 or F5 to toggle it on/off

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By *ScotsmanMan  over a year ago

ayrshire

Probably new motor.

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By *ophieslutTV/TS  over a year ago

Central

Id say drivers and settings issue. My thoughts are with you. My toshiba 7 wont boot properly atm, Im sick as out of ability to do much.

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By (user no longer on site) OP     over a year ago

Hey thanks very much for all your responses its now working fine again.I owe you all a drink when you're in Stockport.Once again many thanx. Love clare xxxx

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By *alandNitaCouple  over a year ago

Scunthorpe

What was it ?

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By (user no longer on site)  over a year ago


"What was it ?

"

It was a frozen computer......

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