the wife got herself an electric toothbrush from amazon 4 months ago and its packed up working properly, tried to find a way of returning it under guarantee (assuming it has one) but can find no link for these circumstances nor any form of contact to ask them directly.
its a colgate brush and cost her nearly 70 quid  |
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By *emmefataleWoman
over a year ago
dirtybigbadsgirlville |
"the wife got herself an electric toothbrush from amazon 4 months ago and its packed up working properly, tried to find a way of returning it under guarantee (assuming it has one) but can find no link for these circumstances nor any form of contact to ask them directly.
its a colgate brush and cost her nearly 70 quid "
It should direct you if you log in to returning items if its from Amazon....If its from a seller, you have to contact them direct. |
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£70 on a toothburush
i just looked on their website and saw that if its defective after 30 days you cant return it via their online service. they advise to contact the manufacturers direct or there is a contact link for amazon. |
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I spoke to amazon tonight about an item that arrived damaged. All the packaging was intact so it was a manufacturer fault.
I logged into amazon and went to help the contact.
You get the option to contact by email or phone. I put my phone number in and clicked call me now. Within seconds my phone was ringing and it was amazon. They will pay for the return delivery, credited my account and have waived the fee on postage telling me to order the express delivery.
really helpful. Impressive. |
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"I spoke to amazon tonight about an item that arrived damaged. All the packaging was intact so it was a manufacturer fault.
I logged into amazon and went to help the contact.
You get the option to contact by email or phone. I put my phone number in and clicked call me now. Within seconds my phone was ringing and it was amazon. They will pay for the return delivery, credited my account and have waived the fee on postage telling me to order the express delivery.
really helpful. Impressive."
help then contact
bloody predictive text lol |
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