FabSwingers.com > Forums > The Lounge > let me share a secret
let me share a secret
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By (user no longer on site) OP
over a year ago
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On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself.  |
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Who does make the decision to move stuff around in supermarkets then? A crude psychological trick to get people to buy things they might not have wanted by getting them to look at stuff and stay longer - hence no clocks un supermarkets, hence heavy veg at the front so you take a trolley not a basket, hence milk and bread at the back so you have to go through all the shop to find it, hence the expensive stuff at eye level....many many more.
Who moved the eggs!!!!!   |
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By (user no longer on site) OP
over a year ago
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"here's a little tip for those who cant handle working in customer facing jobs....buck up or get another fucking job   "
retail allows you to meet new people its just the rude bastards that test patience |
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By (user no longer on site)
over a year ago
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"here's a little tip for those who cant handle working in customer facing jobs....buck up or get another fucking job "
You and the OP both make valid points.
If someone comes up to me genuinely upset over an item. I will do my complete best to find an alternative. Failing that I will tell them the best thing to do and I will look after their interest only as maybe they'll think. Go back there as it's good service, etc. That's what people should do. Not moan at customers.
However if a customer is rude and abusive to a member of staff in general or thinks that an average colleague makes all the decisions. Then they can do one or take some form of course on how to treat people and also do a course on how a retail business is run. |
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By (user no longer on site)
over a year ago
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"You moved the eggs???? 
You utter, utter bastard!!!
*erm - fresh ones or Easter? 
Don't get me started on the Easter egg!!!!!! "
They've moved too??
That's it! I'm going 'Good Life' and growing my own! |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
"Who does make the decision to move stuff around in supermarkets then? A crude psychological trick to get people to buy things they might not have wanted by getting them to look at stuff and stay longer - hence no clocks un supermarkets, hence heavy veg at the front so you take a trolley not a basket, hence milk and bread at the back so you have to go through all the shop to find it, hence the expensive stuff at eye level....many many more.
Who moved the eggs!!!!! "
You forgot the POS displays. |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
"You moved the eggs????
You utter, utter bastard!!!
*erm - fresh ones or Easter?
Don't get me started on the Easter egg!!!!!!
They've moved too??
That's it! I'm going 'Good Life' and growing my own! "
How are you going to grow an Easter Egg? |
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there is no excuse for rudeness to anyone however some people like to think they are winning wars by shouting at staff. I have done my fair share of customer service and retail jobs so i do know what its like.
Unfortunately you cant change the way people are in the 5 mins you get to deal with them so it really is best to develop your own coping strategy rather than let them get to you. |
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By (user no longer on site)
over a year ago
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"On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself. "
yet no doubt would accept praise if given. Fickle glory hunter  |
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"Who does make the decision to move stuff around in supermarkets then? A crude psychological trick to get people to buy things they might not have wanted by getting them to look at stuff and stay longer - hence no clocks un supermarkets, hence heavy veg at the front so you take a trolley not a basket, hence milk and bread at the back so you have to go through all the shop to find it, hence the expensive stuff at eye level....many many more.
Who moved the eggs!!!!! "
that is why they do it lol |
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By (user no longer on site)
over a year ago
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"What's the secret then??
Make it a good one please  "
No matter what time of day it is. No matter who serves you on the checkout. If you don't chat to them or take the conversation out of it. They all say the same thing and sound like robots. |
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By (user no longer on site)
over a year ago
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Did he not let slip that he and his colleagues wank into the lloyd grosman curry sauce, then put it back onto the shelf?? Always check the popping button on the lid!  |
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By (user no longer on site)
over a year ago
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" So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself. "
I just bought 2 chickens problem solved |
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By (user no longer on site)
over a year ago
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"Did he not let slip that he and his colleagues wank into the lloyd grosman curry sauce, then put it back onto the shelf?? Always check the popping button on the lid! "
I know a massive organisation where the colleagues did that in the mayonnaise, which then got served to customers. Not sure what the company is like now, but obviously the people involved got prosecuted. |
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"Did he not let slip that he and his colleagues wank into the lloyd grosman curry sauce, then put it back onto the shelf?? Always check the popping button on the lid! "
I thought it was the coleslaw |
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By (user no longer on site)
over a year ago
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"On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself. "
Ha ha,i can sympathise here for sure  |
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By (user no longer on site)
over a year ago
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"You moved the eggs????
You utter, utter bastard!!!
*erm - fresh ones or Easter?
Don't get me started on the Easter egg!!!!!!
They've moved too??
That's it! I'm going 'Good Life' and growing my own!
How are you going to grow an Easter Egg?"
From chocolate hens!
Durrr!!  |
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"You moved the eggs????
You utter, utter bastard!!!
*erm - fresh ones or Easter?
Don't get me started on the Easter egg!!!!!!
They've moved too??
That's it! I'm going 'Good Life' and growing my own!
How are you going to grow an Easter Egg?
From chocolate hens!
Durrr!! "
you are a very wise man |
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By (user no longer on site)
over a year ago
|
"On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself. "
sometimes, we take things too personally. if someone attacks me verbally over something trivial, i feel saddend and think, "that poor soul must be having a shit day" its their issue, not mine. |
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I've worked customer service n retail, I've also as a customer been frustrated n fed up.
While customers shouldn't be aggressive or rude, as an employee of that company you are the face/rep of that company to the public. If you can't get your head round that you should leave the job!! |
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"I've worked customer service n retail, I've also as a customer been frustrated n fed up.
While customers shouldn't be aggressive or rude, as an employee of that company you are the face/rep of that company to the public. If you can't get your head round that you should leave the job!! "
thats kind of what i said but a bit nicer |
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By (user no longer on site)
over a year ago
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"On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself. "
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By (user no longer on site)
over a year ago
|
"On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself. "
You fuck off, dimwit |
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By (user no longer on site)
over a year ago
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That's where I'm going wrong.. product placement. Us 'value range' people are just the same, but without the fancy packaging and even better is you'll get us 2 for 1 (if you hit on the right week) |
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By (user no longer on site)
over a year ago
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"I like it when things get moved. Its a quest for the tinned tomatoes and I reward myself with an ice bun. "
I heard someone calling iced finger buns 'sticky willies' today... I giggled like a six year old.... |
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By (user no longer on site)
over a year ago
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"On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself. "
Proper manager with tact and understanding, aren't you? |
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By (user no longer on site)
over a year ago
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"On behalf of those of us who work in retail, let me share a secret to the rest of you in society.
None of us who you meet on the shop floor not even us managers are responsible or make the decision to either relocate items on the shop floor or to increase prices so shouting at us is not only useless but very rude. So if u don't like the fact that the eggs have moved to a different aisle , either go findsomewhere else to shop or go fuck yyourself.
You fuck off, dimwit"
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