And yes I know this is a sex site but I don't know any plumbers to get some advice off!!
Heating broke Thursday. Had plumber yesterday who changed a valve in the airing cupboard think he said it was the three way valve but I could be wrong. Since he left the heating is working but the boiler after about 20 mins cuts out for 2 mins then refires up and continues to cut out and refire every two mins or so which it never did before!! I called them back yesterday and they just made me out to be a stupid female who doesn't understand these things and told me the boiler has reached its temp so it cuts out and they all do it which I do understand but surely a continuing cut out/re fire every 2 mins is excessive?? |
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Thanks granny and yes I tried both.
I'm assuming the whole thing as it was a grey box and now it's white!! He also said it was unusual as it had taken out the heating and the hot water he said when they go it's usually just the heating you lose |
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By (user no longer on site)
over a year ago
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"Thanks granny and yes I tried both.
I'm assuming the whole thing as it was a grey box and now it's white!! He also said it was unusual as it had taken out the heating and the hot water he said when they go it's usually just the heating you lose"
The box contains the motor and beneath that will be a brass tee, if the tee which contains the valve hasn't been changed it may be sticking which didn't do the old motor any good and won't do the new one much good either. I don't bother changing motors best to do whole kaboosh. Did he drain the system? If yes he changed everything if not just the motor.
Every two minutes seems to be a bit frequent could be not enough water passing the valve hence the boiler is cycling on and off.
Is the heating and hot water reaching the desired temps.
This thread will probably get shut by a mod, pm if you want. |
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By (user no longer on site)
over a year ago
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"if he didn't do the job right ask him to come and look at it again"
Doesn't mean it's going to not cost though, plumbers tend to charge by the hour, unless it is a problem with something he has done you may have to pay more.
If he only changed the motor it's a lot quicker than changing the valve so he's not going to come back and change the rest of the valve for no cost. He may have to adjust his bill to take into consideration what he has already done though.
Always a good idea to thoroughly test the system before you leave a job. He was obviously sure he'd cracked it.
Did he not tell you what he had changed? Did he give you a receipt? Decent 3 port valves cost at least 75 + vat, a cheap one 35 + vat, plus the time taken. |
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"if he didn't do the job right ask him to come and look at it again
Doesn't mean it's going to not cost though, plumbers tend to charge by the hour, unless it is a problem with something he has done you may have to pay more.
If he only changed the motor it's a lot quicker than changing the valve so he's not going to come back and change the rest of the valve for no cost. He may have to adjust his bill to take into consideration what he has already done though.
Always a good idea to thoroughly test the system before you leave a job. He was obviously sure he'd cracked it.
Did he not tell you what he had changed? Did he give you a receipt? Decent 3 port valves cost at least 75 + vat, a cheap one 35 + vat, plus the time taken. "
Yes he said he'd changed something in the airing cupboard my bad for not listening properly!! I'm guessing that as he left I had heating and hot water which I didn't before so he reckoned he had cracked it and still thinks he has as the second guy who rang the first guy while here both say there's nothing wrong with it!!
No receipt or anything as I'm with homeserve so it was just done through my policy! |
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By (user no longer on site)
over a year ago
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God homeserve are useless, i had them out through my insurance to fix a leak. They had to come back 5 times because they did such a bad job it kept leaking again. Ended up my whole kitchen had to be ripped out as the water had soaked all the way up the walls and through to the next rooms. 9 months with no kitchen to dry it all out. Insurance company sued homeserve and won  |
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By (user no longer on site)
over a year ago
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Could be the overheat stat on the boiler, that said it could also be all manner of things. You need to find a heating engineer not just a plumber. Although expensive I think that British Gas do a fixed price to solve the problem. (I run a plumbers merchant) |
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By (user no longer on site)
over a year ago
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"Could be the overheat stat on the boiler, that said it could also be all manner of things. You need to find a heating engineer not just a plumber. Although expensive I think that British Gas do a fixed price to solve the problem. (I run a plumbers merchant)"
The system has been drained, I reckon it airlocked. The boiler is kettling. Boiler is cycling so probably just cutting out on high temp then starting up again. I think the op has a contract with homeserve who drained the system. A lot of overheat stats don't auto reset, where as the high temp cuts in or out at the set temp. |
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By (user no longer on site)
over a year ago
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Hi it could be air in the system and causing it to over heat. Is every thing working as normal? Ya temp controls should be about three quarters round roughly. |
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