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Grrrrrrr

By (user no longer on site) OP over a year ago

I'm really annoyed!!

My daughter mixed up the postcode number on a recent online order. Realising this as soon as the order conformation came through we tried to contact the company..

That was 6 days ago ... We sent numerous emails, phone calls (0845) and voice mail ... The company promise to reply within 48hours.

Yet still nothing!!

My only option I feel I have left is to go to the house that the parcel will be sent to and explain. Ask them to sign for it then contact me.

Would you agree to it??

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By (user no longer on site) over a year ago

Depends if they are trustworthy, I would continue with trying to contact the retailer.

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By *icentiousCouple over a year ago

Up on them there hills

[Removed by poster at 16/12/13 10:07:46]

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By *hyllyphyllyMan over a year ago

Bradford

Would you agree to it??

Yes, as I'll be worried that I might be breaking some law and you know where I live.

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By (user no longer on site) OP over a year ago

"Depends if they are trustworthy, I would continue with trying to contact the retailer.

The items are due for dispatch

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By (user no longer on site) over a year ago

How far is this house from you?

It seems a bit risky as once it's signed for you have no come back but have you tried the say no to 0845/0870 numbers and see if that comes up with a more local number?

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By *ighland_RoseCouple over a year ago

Brigadoon

Can you cancel the payment? That would get their attention.

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By (user no longer on site) OP over a year ago

"How far is this house from you?

It seems a bit risky as once it's signed for you have no come back but have you tried the say no to 0845/0870 numbers and see if that comes up with a more local number?

It's only a couple of miles away... Yes I've tried the number but there is only the one I have.

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By (user no longer on site) OP over a year ago

"Can you cancel the payment? That would get their attention."

I should have done this straight away

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By (user no longer on site) over a year ago

I would do both.. Take some I D with you with your address on to prove the mistake you made and the email confirmation and have a chat with them. Meanwhile try ringing them again xxx

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By *obbobeanMan over a year ago

dagenham

That post code will not relate to your actual address so at the sorting office they will pick up on that, and hopefully go by your house number and street name etc

Good luck

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By *obbobeanMan over a year ago

dagenham

Also forgot to mention, usually a post code normally covers up to 12 or so addresses usually in a block. Mind you my last post code covered the whole of my small newly built estate of about 60 separate addresses

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By *isscheekychopsWoman over a year ago

The land of grey peas and bacon

Did you enter your full address? Hopefully the delivery people have their heads screwed on to see that the post code is wrong and deliver to the address that was put in...

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By (user no longer on site) over a year ago

Is there the same street name at the wrong postcode place? Hopefully the postie won't be able to deliver it if there's no such street. Maybe contact the post office and give them a heads up.

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By (user no longer on site) OP over a year ago

"I would do both.. Take some I D with you with your address on to prove the mistake you made and the email confirmation and have a chat with them. Meanwhile try ringing them again xxx "

And my best smile haha

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By (user no longer on site) OP over a year ago

She put a 2 instead of a 3 and it is a real address but in a different area of my town.. I have the address.

Parcel will be sent via courier .

Not sure there allowed to redirect it .

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By *ohnjones3210Man over a year ago

Chester

Go to the bank and issue a chargeback. Lol. Works for me.

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By (user no longer on site) over a year ago

isnt it illegal to open mail addressed to someone else anyway?

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By (user no longer on site) OP over a year ago

"Go to the bank and issue a chargeback. Lol. Works for me."

Payment was made via credit card

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By (user no longer on site) OP over a year ago

"isnt it illegal to open mail addressed to someone else anyway?"

Yes

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By *ighland_RoseCouple over a year ago

Brigadoon

"Go to the bank and issue a chargeback. Lol. Works for me.

Payment was made via credit card"

Phone the credit card company and cancel the payment, it's not too late.

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By *ohnjones3210Man over a year ago

Chester

"Go to the bank and issue a chargeback. Lol. Works for me.

Payment was made via credit card"

You have payment protection on a credit card. It's even better than debit card as it has insurance.

The company and credit card company are jointly liable.

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By (user no longer on site) OP over a year ago

I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

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By (user no longer on site) over a year ago

problem solved,good for you,but unfortunately these things happen at this time of year.

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By (user no longer on site) over a year ago

Heavy mob.. Baseball bats and u grunting n shouting shud sort em .. Know m

Scared wen u grunt at me

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By (user no longer on site) over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

What outfit did you order yourself

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By (user no longer on site) over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

That will teach you to buy from a mickey mouse outfit

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By (user no longer on site) OP over a year ago

"Heavy mob.. Baseball bats and u grunting n shouting shud sort em .. Know m

Scared wen u grunt at me

Me grunt!! Never

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By (user no longer on site) OP over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

What outfit did you order yourself

Cinderella of course, always home before midnight

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By (user no longer on site) OP over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

That will teach you to buy from a mickey mouse outfit

Pahahaha funny

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By (user no longer on site) over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

What outfit did you order yourself

Cinderella of course, always home before midnight

Midnight lol yes of course you are

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By *homCrownMan over a year ago

West Fife

Disnae surprise me!!

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By (user no longer on site) OP over a year ago

The couriers only went ahead and delivered it to the wrong address, no signature , just left in a secure location!! I got an email stating this ... Ffs! Aaaaaarrrggghhhh

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By (user no longer on site) over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

What outfit did you order yourself

Cinderella of course, always home before midnight

Midnight lol yes of course you are

More like 4am!! you kept me up 21 hours

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By (user no longer on site) over a year ago

"The couriers only went ahead and delivered it to the wrong address, no signature , just left in a secure location!! I got an email stating this ... Ffs! Aaaaaarrrggghhhh"

Blimey

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By (user no longer on site) over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

What outfit did you order yourself

Cinderella of course, always home before midnight

Midnight lol yes of course you are

More like 4am!! you kept me up 21 hours

Ahem don't you blame me young lady

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By (user no longer on site) over a year ago

"The couriers only went ahead and delivered it to the wrong address, no signature , just left in a secure location!! I got an email stating this ... Ffs! Aaaaaarrrggghhhh"

Your going to have to google the post code where the parcel went, obviously, but don't fancy your chances, if it wasn't signed for! Also it's a little dodgy if your going to an unknown address.. Alone do you want fanny to go with you?

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By (user no longer on site) over a year ago

"I contacted the courier but they wouldn't discuss it with me

But alas after being on hold for yet another 35 mins ( god help my phone bill) I got through.. Managed to update the address and put a compliant in.

I had the poor guy stuttering!!

Never again with I shop online at Disney store

What outfit did you order yourself

Cinderella of course, always home before midnight

Midnight lol yes of course you are

More like 4am!! you kept me up 21 hours

Ahem don't you blame me young lady

It was that T&T leading me astray

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