So it's upgrade time for my phone. I've been with my network for more than 8 years and off I went last week looking at phones.
I found what I wanted but they were out of stock. Then the weekend happened and I got a bit distracted.
I've just rung my network and they've discontinued the two phones I liked and won't give me the replacements at the same price and all they can offer is the next one down!
Apparently they don't care if I leave and won't give me any quarter for being a long-standing customer! 
So which networks have got good reliable coverage and who should I avoid? |
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By *ee VianteWoman
over a year ago
Somewhere in North Norfolk |
I have to do this very soon too, so I can't advise but will watch with interest.
I've been with Orange, (or EE now), for a very long time and they've mostly been pretty good. We had a disagreement over 'phone insurance recently but that was ultimately resolved by me telling them to stuff it.
I can't comment on coverage up there though. |
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By (user no longer on site)
over a year ago
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worst coverage i have found (but i have been with o2 for 4 years, voda for the 3 years before that, 3 for the previous year, then it was one2one before that lol) was 3, may have changed since i was with them, but it was truly awful.
most complete coverage was voda, but the customer services left a little to be desired.
theres a reason why i have been with o2 for so long |
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By *igSuki81Man
over a year ago
Retirement Village |
"worst coverage i have found (but i have been with o2 for 4 years, voda for the 3 years before that, 3 for the previous year, then it was one2one before that lol) was 3, may have changed since i was with them, but it was truly awful.
most complete coverage was voda, but the customer services left a little to be desired.
theres a reason why i have been with o2 for so long"
I've been with 3 now for 8 months and cant really complain. I do think their all you can eat package is well worth the money  |
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By *igSuki81Man
over a year ago
Retirement Village |
"they must have improved their network since i was with them then lol.
that said, found you cant get 3 phones unlocked.
is that still the case?"
Not sure about this but i think most smart phones, once they have been activated are locked on to a network and you have to unlock them to others but this is the same for all networks |
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By (user no longer on site)
over a year ago
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I've been with O2 for five years or so, but will be moving to EE presently. No complaints about O2, just a better deal.
Not a big fan of 3, due to poor customer service, though. |
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I found the worst for me was 3. Hubby's aunt was rushed to hospital went to phone him and was told I couldn't as he was not a 3 customer. Good job I had my pussy phone on me at the time.
Best Vodafone even used it in Italy £3 per day. |
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You could ask to speak to the retentions department, let them know that (other phone network) has offered you a free phone (the one you want) and xx mins/texts/data and can they match it.
Did this for a friend a month ago and she got a 100% discount (ie free) on a S4 and kept her price plan...she's on EE and only been with them 4 years.
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