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By (user no longer on site) OP
over a year ago
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Done to the death but ffs do they all go to the same school to learn how to be ignorant, sour faced Bastards?! Got told by the doctor that I must come back on Tuesday or Wednesday to see the nurse, got to reception to get an appointment to be told there isn't any without her even looking. Then she asks what it's for, I tell her and tell her the doctor says I have to come back as it's important, she then says 'I've only got one on Tuesday at 3 o'clock'
Really? Well fuck me, fancy that!
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By (user no longer on site) OP
over a year ago
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"I have to admit the ones where I go are lovely and my previous doctors the receptionist knew my name the minute I said hi "
I know they're not all the same, it's wrong of me to generalise but the ones at my surgery are awful. My Gp I'd lovely though x |
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By (user no longer on site)
over a year ago
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I found out 2 weeks ago that one of the receptionists was my playgroup leader (Mum was in the Doctors with me!) and today I had no problems, in fact she went out of her way to help me.
My consultant's secretary on the other hand has had a complaint put in about her today - she's as much use as a chocolate fireguard! |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
There is team of four receptionists that have different shifts during the day/evening. The male one is the only one that annoys me as he is so laid back I keep expecting him to fall off his chair before he actually provides help.
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By (user no longer on site)
over a year ago
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"Done to the death but ffs do they all go to the same school to learn how to be ignorant, sour faced Bastards?! Got told by the doctor that I must come back on Tuesday or Wednesday to see the nurse, got to reception to get an appointment to be told there isn't any without her even looking. Then she asks what it's for, I tell her and tell her the doctor says I have to come back as it's important, she then says 'I've only got one on Tuesday at 3 o'clock'
Really? Well fuck me, fancy that!
"
They have a wired attitude all round mine never answers the phone when rining for an appointment. |
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By (user no longer on site)
over a year ago
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My doctors receptionists never answer the damn phone either. On more than one occasion. They told me one afternoon to ring the next day for an appointment, after I'd tried that morning. Nope, fuck that shit. I got a lift up there at 7am sharp and hounded them for an appointment as they were still booting up their pc's like a true asshole. Waddayaknow, I was back there after a short (but agonising) walk at 10. |
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By (user no longer on site)
over a year ago
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The ones at the local hospital seem more interested in chatting helping visitors to the hospital
And when they do see to a visitor they do do begrudgingly
The last time I was in A&E they watched as an old lady collapsed making no attempt to get medical help - it was me and another patient to get hekp , and they then were shocked when I gave them a rollicking!!!! |
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Mine are lovely although I do mind having to explain why I need to see a GP in the middle of the waiting room - there is absolutely no privacy whatsoever.
last time I said 'you really want me to tell you HERE?'..i got an appointment..lol |
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By *RYBBWCouple
over a year ago
Leeds. |
"My doctors receptionists never answer the damn phone either. On more than one occasion. They told me one afternoon to ring the next day for an appointment, after I'd tried that morning. Nope, fuck that shit. I got a lift up there at 7am sharp and hounded them for an appointment as they were still booting up their pc's like a true asshole. Waddayaknow, I was back there after a short (but agonising) walk at 10. "
I once rang to make an appointment......
.... From about ten feet away from the receptionist. Who duly sat ignoring the phone in favour of the seduko puzzle she was doing. After what seemed like an eternity I watched with surprise as she threw her pen down in temper and yanked the phone up pulling the base unit off the desk onto the floor and emitting a loud impatient "YES". I appologised for distracting her from her seduko puzzle and asked if I could have an appointment and a complaint form.
Mine also refuse to make an appointment unless you tell them why you need one. When I point out that they have no medical training whatsoever and I would like an appointment to see a doctor, not a receptionist, they get proper shirty. More so when I enquire about patient - receptionist confidentiality.
It also amazes me when I walk in and ask for an appointment and I get told they're fully booked, but I'm the only person in the waiting room.
The mind boggles..... |
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By (user no longer on site)
over a year ago
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I am very lucky where I go now, but I've had my fill of sour-faced bastard receptionists. If it's not heavy sarcasm it's just bad attitude.
My old surgery, the last receptionist I spoke to before I left, I asked her to book me an appointment, she couldn't understand me no matter how clear and slow I spoke, and when she finally got me, she walked away proclaiming 'I don't need this!' and decided to go do something else while another receptionist did the job instead. |
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By (user no longer on site)
over a year ago
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The last time I was at the doctors the doctor had forgotten to switch the tannoy off when a patient went in. Everyone in the waiting room heard the full conversation because the receptionist had disappeared so we couldn't tell anyone. That was an awkward moment  |
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By (user no longer on site)
over a year ago
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One of the receptionists at my surgery is thick as pig shit but the others are ok, especially since I gave them both barrels over losing a sick note I was supposed to pick up that day then told me I had to wait until the next day for them to get another written.
Oh and lost the medication list for my mum from the hospital, didn't tell her until 2 days before she needed to collect the medication. |
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By (user no longer on site)
over a year ago
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"One of the receptionists at my surgery is thick as pig shit but the others are ok, especially since I gave them both barrels over losing a sick note I was supposed to pick up that day then told me I had to wait until the next day for them to get another written.
Oh and lost the medication list for my mum from the hospital, didn't tell her until 2 days before she needed to collect the medication."
That's bloody awful. First thing a receptionist needs is organisational skills and it's always the first thing to fail lol to think I've been knocked back from these jobs. But then I'd be cornered by sourfaced bastards, so...
blessing in disguise lol |
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By (user no longer on site)
over a year ago
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"When you read how some patients think about receptionists, it's not surprising some of them are a bit bolshy.
Bite the bullet and be nice to them. It pays dividends.
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I try to look at everything like;
'Treat people how you would like to be treated!'
I do fail occasionally, but that's usually when the notion is voluntary/part-time/unpaid  |
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By (user no longer on site)
over a year ago
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Seen both types. The sort you are describing, that you don't need when you're not well and they are sooo condescending and full of self importance.
But their not all like ours. I'd gladly put our local surgery forward as best surgery ever. From receptionist to doctor to pharmacist their are brilliant and never ever make you feel like you're wasting their time.
Postcode lottery I guess. Sorry to hear you have the bad lot. |
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