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By *usssylicker OP Man
over a year ago
horsforth leeds yorks |
Hi guys and gals, anyone out there with the knowledge on how to rid my friends pc of a virus, she says when she turns the pc on all that comes up is the virus, any help would be most appreciated , thanks |
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By (user no longer on site)
over a year ago
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As soon as you turn it on tap F8 repeatedly on the keyboard. Another screen should come up continue to tap the F8 button until you see 'repair computer' option Once you have selected that option there should be 5 options on screen. Select the option 'system response.' You can then select a time the last time you downloaded something on the computer. Select a time when you didn't have the virus and hey presto it should be gone.
I hope I have made myself clear lol |
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By (user no longer on site)
over a year ago
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Doing a system restore will not get rid of the virus, it will simply return the PC back to an earlier state without removing any files etc. The virus will remain onboard.
As previous poster said get to boot option screen and go to safe mode and scan with anti virus.
Depending the the ferocity of the virus it may of infected your registry as well so make sure you use a decent anti virus and try and back up as much of your personal files as possible.
If all else fails last resort is a complete clean install of your operating system ( formatting the hard drive in process )
Hope that helps and feel free to message me if you need any other help 
Jamie |
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By (user no longer on site)
over a year ago
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"Well it got rid of the virus I had..... "
It will work with some of the lesser ones ( trojans , worms and malware )
But as the OP's one is coming up as soon as she turns on it sounds pretty bad so probably deeply embedded |
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By (user no longer on site)
over a year ago
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"Well it got rid of the virus I had..... "
some time it work sometime is does not.
Me before i do a restore i do this. F8 into safe mode with network. Download and install this. Then let it up date and runa full scan.
http://www.malwarebytes.org/
It is free and does work well. |
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By *adyA01Woman
over a year ago
Wellington |
Just an update I had a similar virus, malwarebytes stopped it for a while but it came back, turns out it weas bedded into the root registry and malwarebytes doesn't scan the root registry! So I downloaded anvisoft and it scans the root registry again it is free and it got rid of my virus! Good luck! I am no IT expert but have worked in the industry, I was lucky enough to have people at my disposal to ask the right questions |
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