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Job Centre
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
As posted a while ago, my daughter was made redundant. She had been out of work for 3 weeks before she finally gave in and allowed me to drag her to the Job Centre. I knew it would not be a pleasant experience for her as she has never signed on before and it felt, to her, like some kind of failure.
The first guy she spoke to simply processed her claim and took copies of all the documents they had asked her to bring. He was polite and efficient - or so we thought - but more of that later.
She was then passed on to a colleague to discuss applying for work, go through what she was experienced, trained at, etc. This person could not have been more different. She was brusque, rude and patronising.
Friday daughter received a letter from the DWP to ask for all the documents again - seems they had lost the first lot - so much for efficiency!
As it turns out, happily, she will not be needing any payment as she has now been able to secure employment - without any help from the Job Centre - and begins her new job at the end of the month, in a field which she has been working for the last 7 years. So, great result in the end. But had she been reliant on the Job Centre she would only be offered minimum wage - if at all - and would have been waiting ages for any payment due to their lack of organisation.
Job Centre? I think they need to re-name it! |
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
".......... but, having registered with the Job Centre, they'll claim her success in finding work on their statistics.
Well done her, by the way."
Really? Cheeky sods - she got the job through her own initiative! |
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By (user no longer on site)
over a year ago
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If they have lost documentation with personal details then they have breached the data protection act. They are required by law to keep personal information safe and secure.
This happens so often and they never get picked up on it.
You should report it.
Glad your daughter has got something better  |
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I was made redundant five years ago from a potentially lucrative career in finance. I was doing well up till then even securing a record number of promotions in quick succession in a related field.
I signed on at my nearest job centre after redundancy.
I was made to feel like i was a criminal, a waster and a benefit seeker (despite not receiving more than a couple of months wheteafter they cut me off for reasons beyond my understanding).
I suffered quite severe depression too during this time.
All better now but still not doing what i was for work. What i can safely say is if it happens again i'll go straight to temping agencies rather than signing on |
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By (user no longer on site)
over a year ago
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Db9 I remember that thread and ended up having to go down the same route. I was made to feel like a low life by a person who wasn't even listening to me. Fortunately I'd found another job before they had even got themselves sorted. |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
".......... but, having registered with the Job Centre, they'll claim her success in finding work on their statistics.
Well done her, by the way.
Really? Cheeky sods - she got the job through her own initiative!"
Most find work through their own initiative but once you have signed on it's counted as JCP success for the stats. Even when you haven't even had a penny from them yet.
Well done to her for getting new work and for going to JCP. If nothing else it ensures your NI contributions are accounted for.
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"Well done her! I paid a visit to the Job Centre once.... that was enough. Out of there and do it myself....
ted."
I was more concerned that she would wait until she had gone through all her money and was skint before she claimed. After all, she has paid NI contributions for the last 15 years. And she would have been waiting god knows how long before her money came through. She didn't realise this not having signed on before. |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
"Well done her! I paid a visit to the Job Centre once.... that was enough. Out of there and do it myself....
ted."
I have a friend with bone cancer who has never claimed for anything and has continued working throughout all of her treatment. She reached the stage earlier this year where she couldn't bring in any work and had to sign on. She was assessed as needing £42 a week as another department was paying her £25 a week (which she has never seen) and told to apply for 20 jobs a week. She also had to attend JCP twice a week to show progress.
Living in a rural area she had to spend £20 a week on petrol to visit JCP to explain that there were only 5 jobs advertised in the area that week but she had looked further and applied for some of them too.
She was put on sanctions when she said she couldn't attend a visit with them on the day they had requested as it was her treatment day. When asked if this refusal to attend meant that she would refuse inter_iews held at that time she said she would have to.
The investigation and appeal process has made her so upset she has just told them she has a job and signed off. They sent her a form to complete about how their help had helped her secure her new role.
For the first time in her life she is now being dishonest and picking up odd jobs cash in hand or for food or petrol. Not enough that she breaches the tax threshold to be fair to her but she now fears HMRC knocking on the door.
She's not on JSA so is a successful outcome for JCP. Just not for society.
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"Well done her! I paid a visit to the Job Centre once.... that was enough. Out of there and do it myself....
ted.
I have a friend with bone cancer who has never claimed for anything and has continued working throughout all of her treatment. She reached the stage earlier this year where she couldn't bring in any work and had to sign on. She was assessed as needing £42 a week as another department was paying her £25 a week (which she has never seen) and told to apply for 20 jobs a week. She also had to attend JCP twice a week to show progress.
Living in a rural area she had to spend £20 a week on petrol to visit JCP to explain that there were only 5 jobs advertised in the area that week but she had looked further and applied for some of them too.
She was put on sanctions when she said she couldn't attend a visit with them on the day they had requested as it was her treatment day. When asked if this refusal to attend meant that she would refuse inter_iews held at that time she said she would have to.
The investigation and appeal process has made her so upset she has just told them she has a job and signed off. They sent her a form to complete about how their help had helped her secure her new role.
For the first time in her life she is now being dishonest and picking up odd jobs cash in hand or for food or petrol. Not enough that she breaches the tax threshold to be fair to her but she now fears HMRC knocking on the door.
She's not on JSA so is a successful outcome for JCP. Just not for society.
"
It's appalling stories like that which make you realise that the current changes in the benefits system are wholly unfair and unnecessary. |
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By (user no longer on site)
over a year ago
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"Well done her! I paid a visit to the Job Centre once.... that was enough. Out of there and do it myself....
ted.
I have a friend with bone cancer who has never claimed for anything and has continued working throughout all of her treatment. She reached the stage earlier this year where she couldn't bring in any work and had to sign on. She was assessed as needing £42 a week as another department was paying her £25 a week (which she has never seen) and told to apply for 20 jobs a week. She also had to attend JCP twice a week to show progress.
Living in a rural area she had to spend £20 a week on petrol to visit JCP to explain that there were only 5 jobs advertised in the area that week but she had looked further and applied for some of them too.
She was put on sanctions when she said she couldn't attend a visit with them on the day they had requested as it was her treatment day. When asked if this refusal to attend meant that she would refuse inter_iews held at that time she said she would have to.
The investigation and appeal process has made her so upset she has just told them she has a job and signed off. They sent her a form to complete about how their help had helped her secure her new role.
For the first time in her life she is now being dishonest and picking up odd jobs cash in hand or for food or petrol. Not enough that she breaches the tax threshold to be fair to her but she now fears HMRC knocking on the door.
She's not on JSA so is a successful outcome for JCP. Just not for society.
"
That just about sums them up for me as an organisation. Surely they must have a level of discretion for cases such as this hell even a bit of common sense. |
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"Also, if after a year she hadn't found a job, they would have sent her on useless "courses" which do nothing"
They questioned her about her Open University course - which she should finish soon and graduate. They seemed to have been of the opinion, initially, that it would impede her ability to apply for work, or be available for work. She pointed out that she had been doing the course for years whilst fully employed - full time. I wonder if they would have used it as an excuse to deny her any money? |
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By (user no longer on site)
over a year ago
|
"As posted a while ago, my daughter was made redundant. She had been out of work for 3 weeks before she finally gave in and allowed me to drag her to the Job Centre. I knew it would not be a pleasant experience for her as she has never signed on before and it felt, to her, like some kind of failure.
The first guy she spoke to simply processed her claim and took copies of all the documents they had asked her to bring. He was polite and efficient - or so we thought - but more of that later.
She was then passed on to a colleague to discuss applying for work, go through what she was experienced, trained at, etc. This person could not have been more different. She was brusque, rude and patronising.
Friday daughter received a letter from the DWP to ask for all the documents again - seems they had lost the first lot - so much for efficiency!
As it turns out, happily, she will not be needing any payment as she has now been able to secure employment - without any help from the Job Centre - and begins her new job at the end of the month, in a field which she has been working for the last 7 years. So, great result in the end. But had she been reliant on the Job Centre she would only be offered minimum wage - if at all - and would have been waiting ages for any payment due to their lack of organisation.
Job Centre? I think they need to re-name it!"
There is no excuse for the rudeness, but the low pay is what the employers placing the job-adverts are offering.......because they can. I know several people who work in job-centres, and, when an employer phones to place an advert, they generally ask for a raft of experience & qualifications, then finish by offering minimum wage. The staff know full well that these vacancies will never be filled, but the employers keep doing it |
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For balance, the most recent time I signed on,they were brilliant.
The advisor that worked my case gave me loads of good advice, put me onto the charity I volunteered with, didn't hassle me about the hours I was putting in volunteering (the charity took me on after 6 months) and she also put me in touch with the college where I have just started the long road to getting a degree.
The previous time I signed on, they were complete shits though |
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"For balance, the most recent time I signed on,they were brilliant.
The advisor that worked my case gave me loads of good advice, put me onto the charity I volunteered with, didn't hassle me about the hours I was putting in volunteering (the charity took me on after 6 months) and she also put me in touch with the college where I have just started the long road to getting a degree.
The previous time I signed on, they were complete shits though"
Seems it would be the luck of the draw then - depends which person you are assigned to. |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
"
She's not on JSA so is a successful outcome for JCP. Just not for society.
That just about sums them up for me as an organisation. Surely they must have a level of discretion for cases such as this hell even a bit of common sense."
You'd think. My friend is not a complainer. She said she felt sorry for the staff having to apply the system and didn't want to make their lives more difficult. It doesn't matter that she has worked and paid taxes since the mid seventies and that this is her third cancer.
She has never let it affect her work where possible. When she worked for me she always made up any time taken for treatment by working late on other days, even when I told her not to.
I just wish I had enough money to give her more. |
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By (user no longer on site)
over a year ago
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"Also, if after a year she hadn't found a job, they would have sent her on useless "courses" which do nothing
They questioned her about her Open University course - which she should finish soon and graduate. They seemed to have been of the opinion, initially, that it would impede her ability to apply for work, or be available for work. She pointed out that she had been doing the course for years whilst fully employed - full time. I wonder if they would have used it as an excuse to deny her any money?"
not sure. The courses they do arent subject courses but social development stuff and inter_iew techniques among others. Not saying inter_iew one is useless but most are |
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By *icketysplitsWoman
over a year ago
Way over Yonder, that's where I'm bound |
"For balance, the most recent time I signed on,they were brilliant.
The advisor that worked my case gave me loads of good advice, put me onto the charity I volunteered with, didn't hassle me about the hours I was putting in volunteering (the charity took me on after 6 months) and she also put me in touch with the college where I have just started the long road to getting a degree.
The previous time I signed on, they were complete shits though"
It is good to hear that it can work. Hopefully the positive experience is the majority experience and the bad ones are the exception.
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"Also, if after a year she hadn't found a job, they would have sent her on useless "courses" which do nothing
They questioned her about her Open University course - which she should finish soon and graduate. They seemed to have been of the opinion, initially, that it would impede her ability to apply for work, or be available for work. She pointed out that she had been doing the course for years whilst fully employed - full time. I wonder if they would have used it as an excuse to deny her any money?not sure. The courses they do arent subject courses but social development stuff and inter_iew techniques among others. Not saying inter_iew one is useless but most are"
Well, she has plenty of experience in inter_iewing - and quite successfully in the past - so that would not have been very useful. She is studying for an English Literature degree so is more than capable of drafting things like application letters and CVs. Incidentally, the woman who was rude to her told her her CV was no good. Ironically, it was her CV which got her this job. I think the advice they may be giving is actually the opposite of useful and may hinder someone going for a job. |
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By (user no longer on site)
over a year ago
|
".......... but, having registered with the Job Centre, they'll claim her success in finding work on their statistics.
Well done her, by the way.
Really? Cheeky sods - she got the job through her own initiative!"
she got the job while on thier books, they will claim it as one they helped her get. |
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"For balance, the most recent time I signed on,they were brilliant.
The advisor that worked my case gave me loads of good advice, put me onto the charity I volunteered with, didn't hassle me about the hours I was putting in volunteering (the charity took me on after 6 months) and she also put me in touch with the college where I have just started the long road to getting a degree.
The previous time I signed on, they were complete shits though
It is good to hear that it can work. Hopefully the positive experience is the majority experience and the bad ones are the exception.
"
I think it helped massively that the area I wanted to work in and study was of particular interest to her.
The previous time, the twat just told me I'd got to carry on looking for jobs in IT, even though I'd explained that I'd got out of IT because I would have probably killed myself if I'd stayed in the industry for much longer ! |
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By (user no longer on site)
over a year ago
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"Also, if after a year she hadn't found a job, they would have sent her on useless "courses" which do nothing
They questioned her about her Open University course - which she should finish soon and graduate. They seemed to have been of the opinion, initially, that it would impede her ability to apply for work, or be available for work. She pointed out that she had been doing the course for years whilst fully employed - full time. I wonder if they would have used it as an excuse to deny her any money?not sure. The courses they do arent subject courses but social development stuff and inter_iew techniques among others. Not saying inter_iew one is useless but most are
Well, she has plenty of experience in inter_iewing - and quite successfully in the past - so that would not have been very useful. She is studying for an English Literature degree so is more than capable of drafting things like application letters and CVs. Incidentally, the woman who was rude to her told her her CV was no good. Ironically, it was her CV which got her this job. I think the advice they may be giving is actually the opposite of useful and may hinder someone going for a job."
Completely agree with this on leaving the military had a load of courses and my cv proof read by professionals who gave it the thumbs up, obviously it's a bulky generic one that then get tailored to specific jobs, the person spent two minutes reading it and told me to bin it as it wasn't relevant.
Then on asking what type of work I was after got told off for saying I will do anything. So she put down warehouse work no idea why she did that and thought that's reducing my chances.
I could go on and on about the faults but as always a bit of hard work and determination on my own part got a job and working with out a penny off them or help. |
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By *yrdwomanWoman
over a year ago
Putting the 'cum' in Eboracum |
To be fair, I don't think they are supposed to be pleasant places to visit, if only to make people realise they'd rather do anything than have to go there.
York jobcentre is well known in public servant circles to be a bunch of complete bastards. However it was through them I got onto the career I am on now. I just hope to any higher power listening I never have to go through that again. |
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By (user no longer on site)
over a year ago
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I had my last inter_iew for ESA a few weeks ago.
It was held in the public library,and I was expected to give verbally all of my personal details.
This included all my health problems as well as my national insurance number and reasons I was now expected to seek work.
I explained that I had heart failure,suffered several heart attacks as well as COPD and Diabetes.
I was told it would improve my chances of work if I got some qualifications.
I handed her a list of my qualifications,including my BSc.
I left the place feeling totally degraded, as the woman sat with her back to me,told me I should just say yes to everything and it would make life easier.
I rang the manager of job center plus on getting home to complain.
Her response was "the library was fit for purpose" of carrying out this kind of activity as had been checked with HSE.
What about some privacy and dignity I asked,"what did you expect?"
was her reply.
I answered "an inter_iew carried out with respect""and I wont be coming back"
Then I shall simply stop your benefits was her reply.
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"To be fair, I don't think they are supposed to be pleasant places to visit, if only to make people realise they'd rather do anything than have to go there.
York jobcentre is well known in public servant circles to be a bunch of complete bastards. However it was through them I got onto the career I am on now. I just hope to any higher power listening I never have to go through that again."
No, they are not meant to be pleasant - but at least helpful and efficient! |
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By (user no longer on site)
over a year ago
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"To be fair, I don't think they are supposed to be pleasant places to visit, if only to make people realise they'd rather do anything than have to go there.
York jobcentre is well known in public servant circles to be a bunch of complete bastards. However it was through them I got onto the career I am on now. I just hope to any higher power listening I never have to go through that again."
I agree it shouldn't be something to look forward to. I do however feel that the staff should be professional in their approach and maybe take a few extra minutes to understand what they are doing.
If I had followed their advice and done as they asked I would most probably still be looking for work . |
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"To be fair, I don't think they are supposed to be pleasant places to visit, if only to make people realise they'd rather do anything than have to go there.
York jobcentre is well known in public servant circles to be a bunch of complete bastards. However it was through them I got onto the career I am on now. I just hope to any higher power listening I never have to go through that again.
I agree it shouldn't be something to look forward to. I do however feel that the staff should be professional in their approach and maybe take a few extra minutes to understand what they are doing.
If I had followed their advice and done as they asked I would most probably still be looking for work ."
A friend of mine was a qualified teacher and also had a Phd in Virology. Her thesis had been published. Yet the woman who inter_iewed her spoke to her like she was an idiot and assumed she had no qualifications whatsoever.
In the end she re-trained as a solicitor which is what she works as now.
If she had relied on the professionals in the Job Centre what kind of job would she be in now?
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"Flipping burgers at a well known chain on ZERO hours contract of course."
She's probably better off working for £150 per hour's consultation - means she only has to work 3 days a week which suits her as she's now 63. |
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By *nnyMan
over a year ago
Glasgow |
Job Centres rightly get a bad reputation for the way they treat some claimants but other claimants NEED the kind of discipline they impose.
Anyone who turns up at an Armed Forces Recruitment Office, seeking to enlist after a period of unemployment, will have their contact record with Job Centre - in terms of timekeeping, attitude etc - checked.
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By (user no longer on site)
over a year ago
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I applied for 3 jobs online at 11 at night got a phone at 10 day after a week later I started today, the job centre couldn't find me anything in 3 month  |
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By *nnyMan
over a year ago
Glasgow |
"I applied for 3 jobs online at 11 at night got a phone at 10 day after a week later I started today, the job centre couldn't find me anything in 3 month "
That's strange 'cos the Job Centres snaffle all the jobs which appear on online recruitment sites (which is why they claim there are sooooooooo many vacancies when, in fact, many are duplicates) and sticks them on their own site.
It's possible the job(s) you applied for had only just been posted online. |
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"I went for my jobcentre appointment today. I was asked...
"So is teaching something you're interested in getting in to?"
No, I just completed a 4 year degree in primary teaching for the fun of it."
No, get me a job in a warehouse, or loading cargo on a ship. Morons! |
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I have been looking at and just started applying for other types of work, admin and customer service and retail, as I know I can't continue to only look for teaching work when there simply isn't any around at this time of year. But it still struck me as a rather daft thing to say. |
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"Well done her! I paid a visit to the Job Centre once.... that was enough. Out of there and do it myself....
ted.
I have a friend with bone cancer who has never claimed for anything and has continued working throughout all of her treatment. She reached the stage earlier this year where she couldn't bring in any work and had to sign on. She was assessed as needing £42 a week as another department was paying her £25 a week (which she has never seen) and told to apply for 20 jobs a week. She also had to attend JCP twice a week to show progress.
Living in a rural area she had to spend £20 a week on petrol to visit JCP to explain that there were only 5 jobs advertised in the area that week but she had looked further and applied for some of them too.
She was put on sanctions when she said she couldn't attend a visit with them on the day they had requested as it was her treatment day. When asked if this refusal to attend meant that she would refuse inter_iews held at that time she said she would have to.
The investigation and appeal process has made her so upset she has just told them she has a job and signed off. They sent her a form to complete about how their help had helped her secure her new role.
For the first time in her life she is now being dishonest and picking up odd jobs cash in hand or for food or petrol. Not enough that she breaches the tax threshold to be fair to her but she now fears HMRC knocking on the door.
She's not on JSA so is a successful outcome for JCP. Just not for society.
"
This has made me feel so very sad  |
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By *B9 Queen OP Woman
over a year ago
Over the rainbow, under the bridge |
"I have been looking at and just started applying for other types of work, admin and customer service and retail, as I know I can't continue to only look for teaching work when there simply isn't any around at this time of year. But it still struck me as a rather daft thing to say."
Have you considered signing up to a teaching agency? You could pick up supply work and it's pretty good pay. Plus it all adds to your teaching experience. |
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By *nnyMan
over a year ago
Glasgow |
"I have been looking at and just started applying for other types of work, admin and customer service and retail, as I know I can't continue to only look for teaching work when there simply isn't any around at this time of year. But it still struck me as a rather daft thing to say."
We have comments elsewhere on Fab and on the news about there not being enough school places to accommodate kids entering and progressing through school.
If there's too many kids, doesn't that imply there's a need for teachers - or are there simply not the classrooms for either? |
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This thread is very sad and so very different from my experience years ago.
When I was married I had nothing but praise for the job centre. Even though my ex was working I signed up to New Deal for partners and they helped me finish college and secure funding to set up a pre school alongside a toddler group i was already running (I worked voluntarily). Then when I split with my ex and i was a single mum they were fantastic in helping me sort out benefits while I carried on with my volunteer work for two more years. When I moved up north I gained paid employment so have never stepped foot inside one since.
I have heard bad things about them but thought it was over inflated. I hadn't realised how much job centres have changed since the early 2000's.
These stories posted above are sickening and they should be ashamed of how they are treating people that want to work. I understand that something needs to be done to stop people sponging from the state, but is a little common sense and compassion to much to ask for those that have always paid their dues to society.....?  |
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By *obbygggMan
over a year ago
Birmingham |
No excuse for rudeness in any job. But there just aren't enough jobs for people.Solution? Dunno, but certainly letting in 10s of thousands more immigrants in the New Year (Bulgsrian/Rumanian) can't help can it? Or can it? |
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By (user no longer on site)
over a year ago
|
Congratulations to your daughter for getting a job. it's true, they are incompetent, they have lost copies of both our children's birth certificates, our marriage certificate, my driving licence and my Passport. it is crazy. My wife is signing now and she will have a job soon. I am suffering from panic attacks and depression since signing on. but it is good someone can get out of the system by themselves. congratulations to her and good luck in her new job |
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"I have been looking at and just started applying for other types of work, admin and customer service and retail, as I know I can't continue to only look for teaching work when there simply isn't any around at this time of year. But it still struck me as a rather daft thing to say.
Have you considered signing up to a teaching agency? You could pick up supply work and it's pretty good pay. Plus it all adds to your teaching experience."
Yes I am signed up with a handful of agencies, though they told me when I signed up that September is incredibly quiet. I'm not sure it will work out though as without permanent work I can't make permanent after school arrangements for my children (there is a good chance I will have to move them to a different school in order to get after school care if/when I do get a permanent job). |
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"I have been looking at and just started applying for other types of work, admin and customer service and retail, as I know I can't continue to only look for teaching work when there simply isn't any around at this time of year. But it still struck me as a rather daft thing to say.
We have comments elsewhere on Fab and on the news about there not being enough school places to accommodate kids entering and progressing through school.
If there's too many kids, doesn't that imply there's a need for teachers - or are there simply not the classrooms for either?"
I keep hearing this too...'they're crying out for teachers', people say. Which often makes me feel like they think I'm just not looking hard enough.
It has been reported this weekend in the local paper that there will be a big shortfall of places in Halifax in September 2014, 5 whole classrooms' worth apparently. There have been discussions about how they are going to tackle this.
The school my children go to spent a lot of money on building work last summer to build a new nursery block, freeing up a large classroom for other year groups....then the local authority gave them 100 Reception year children instead of 60, so this summer they have spent another large amount of money on extending the Reception unit to get 3 classes' worth of kids in the one unit instead of split up across different areas. I can see them ending up building another classroom or two next summer, and I imagine they will have to build upwards instead of outwards... |
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