When you use the word external, that usually refers to something that you plug in. Do you mean the little metal mesh bits at the bottom of the phone? Only one of them is a speaker, the other is the microphone. |
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By (user no longer on site)
over a year ago
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I suspect you have accidentally flicked the little switch on the side.. I think its on the top left side of the phone... A little up down switch? It turns all sound on or off... Try putting it in the opposite position to what it is now and see if that helps. |
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By (user no longer on site) OP
over a year ago
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"I suspect you have accidentally flicked the little switch on the side.. I think its on the top left side of the phone... A little up down switch? It turns all sound on or off... Try putting it in the opposite position to what it is now and see if that helps. "
It's def not the switch Xx |
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By (user no longer on site) OP
over a year ago
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"And there are no external sounds? i.e The sounds on apps don't work? Music? Ringtones?
But they all work fine with headphones?" yeah fine with headphones but no other sounds at all. |
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"And there are no external sounds? i.e The sounds on apps don't work? Music? Ringtones?
But they all work fine with headphones?yeah fine with headphones but no other sounds at all. "
I've had that occasionally and it was a bit of muck or something in the socket. Give it a blow and do a hard reset that always sorts mine out!! |
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By (user no longer on site)
over a year ago
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Hmmm... Well you've done the 'turn it off and on again'... you've checked the switch and you've restored your phone... Could be a few things...
Could be stuck in headphone mode... normally leaving the headphones plugged in for a while will fix this.
Could be dirty speaker... taking a clean toothbrush to it (very gently) may help.
Also it may be a lose bit in the speaker... sometimes applying some gentle pressure where the speaker is for a few seconds rectifies this.
Speaker is at the bottom right as you look at the phone.
These are all punts though and it does sound like a hardware issue and you may just need to take it to your apple store... How long have you had it?
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By (user no longer on site) OP
over a year ago
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I shall give all those suggestions a go thank you will prob give a blast with air duster just get any dirt n dust out. Unfortunately I've had it over a year and ee won't repair or replace and apple want to charge the earth to fix it. Thanks again for the help and ideas. |
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