FabSwingers.com > Forums > The Lounge > Is it rude to speak onyour mobile whilst at a check out?
Is it rude to speak onyour mobile whilst at a check out?
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By (user no longer on site)
over a year ago
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Maybe. But if I have an urgent work call or my daughter rings im going to answer. If Sainsburys or any other supermarket refuse to serve me I'd walk off. |
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By (user no longer on site)
over a year ago
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I think it is. If the assistant did it whilst scanning items I'd be irritated. Basic manners cost nothing and make people feel respected.....also has a knock on effect. |
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By (user no longer on site)
over a year ago
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Yes, i consider it rude not giving the person you're dealing with 100%. Though on the other side of the coin i find it absolutely disgraceful when a checkout operator suddenly starts talking to the one at the next til about Clocking off/how busy/any change etc. If i'm giving you my custom the least you can do is bloody pay me some attention! (Sorry, rant over.) |
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By (user no longer on site)
over a year ago
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I think it is and it also boils my piss when the person behind the checkout is on the phone, if your going to take my money at least acknowledge I'm there! Grrrr  |
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By (user no longer on site)
over a year ago
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Yes it is. It makes you distracted, you pack slower and generally irritate everyone else whos behind you. Unless you're giving instructions on defusing a bomb with less than a minute on the timer, really, it could wait until you're through the checkout...and if the call is THAT important / urgent why, for the love of God, are you in a queue in bloody Tesco?
I also don't 'get' people who make a call while standing in the checkout queue who say:
'Hello, Yes, I'm in the queue at the checkout - is there anything else we want...'
Because, you really could have done that BEFORE you got in the queue! |
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According to one possibly ex Sainsbury employee it is as she refused to serve a customer before she ended her call saying it was company policy.
It isn't and Sainsbury have apologised and offered a £10 voucher as way of an apology.
I am rarely on the phone when being serves but if I am I interrupt my conversation to be polite to the member of staff, say hello etc.
Down our local shop the lady is always in the phone to someone when she serves and instead of telling you how much it comes to she just points at the till. That really pisses me off |
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By (user no longer on site)
over a year ago
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So do we need a board at the start of the checkout with do's and don'ts 
I'm usually very chatty with whoever is serving me as I like a bit of banter. But I object to anyone in this scenario telling me I can't answer my own phone. |
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I think its extremely rude and as others have said people deserve respect. Both counter assistant and customer. I would never talk on phone if I was serving a customer and if i felt the need to talk to someone on my mobile I would finish the call before entering the shop or wait till I got out again. If my phone rang when i was at the till I would reject it and call them back immediately after I was finished. Lets face it....what did we do in the day and age of when we didn't have mobile phones!!!!
I have been in this position before and I have said to the customer "I'll wait till your finished your call". |
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By (user no longer on site)
over a year ago
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Unless the call was of an genuinely urgent nature I fail to see why anyone would need to display such contemptuous behaviour.
If I was working on a checkout and the customer decided to hold a telephone conversation whilst being served be me.... I’d simply stop processing their items until they finished their call...
 |
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By (user no longer on site)
over a year ago
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"According to one possibly ex Sainsbury employee it is as she refused to serve a customer before she ended her call saying it was company policy.
It isn't and Sainsbury have apologised and offered a £10 voucher as way of an apology.
I am rarely on the phone when being
serves but if I am I interrupt my conversation to be polite to the member of staff, say hello etc.
Down our local shop the lady is always in the phone to someone when she serves and instead of telling you how much it comes to she just points at the till. That really pisses me off "
Times like that I wish I have the amount in one and Two pence coins and just drop them everywhere, point at them , then leave |
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By (user no longer on site)
over a year ago
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But the question I ask myself is when did we, as a society, accept the cultural shift to having to be 'always available' to all and sundry via our mobile phone - to the point where it interrupts and disrupts the thing we are doing at the time.
20 years ago society ran just fine without the need to answer every question right here, right now. This always available / instant answer communication culture is making us lazy, forgetful and physically isolated from each other. |
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By (user no longer on site)
over a year ago
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ive worked on a checkout and agree with all previous coments....
there are alot of staff and customers who are ll mannered and so rude in their approach. bad manners...bad moods...problems in yr life should be left at the door for both staff/customers. what has to be remembered here is that without customers staff wldnt be needed...and without staff customers wldnt be able to walk out without theur goods.... a smile and a quick hi doesnt hurt anyone.
as for chatting on the phone at a chk out it didnt bother me if they where taking an urgent call....what use to crack me up was if they purposely rang out as they were being served...now thats rude in my opinion
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By (user no longer on site)
over a year ago
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"Down our local shop the lady is always in the phone to someone when she serves and instead of telling you how much it comes to she just points at the till. That really pisses me off "
I'd be finding another shop if she did that to me......
... and I'm bloody annoyed with Sainsbury's not backing up their member of staff. Okay, give her a ticking off for stating something was company policy when it was not, but not for letting a rude, ignorant individual know that their lack of respect to another person is out of order...
ted.  |
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By (user no longer on site)
over a year ago
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"Down our local shop the lady is always in the phone to someone when she serves and instead of telling you how much it comes to she just points at the till. That really pisses me off
I'd be finding another shop if she did that to me......
... and I'm bloody annoyed with Sainsbury's not backing up their member of staff. Okay, give her a ticking off for stating something was company policy when it was not, but not for letting a rude, ignorant individual know that their lack of respect to another person is out of order...
ted. "
And if they did wouldn't that open the flood gates to sainsbury employees making up whatever policies they wanted
Company policies are just that, policies of the company and not the whim of an individual. |
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By (user no longer on site)
over a year ago
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"Down our local shop the lady is always in the phone to someone when she serves and instead of telling you how much it comes to she just points at the till. That really pisses me off
I'd be finding another shop if she did that to me......
... and I'm bloody annoyed with Sainsbury's not backing up their member of staff. Okay, give her a ticking off for stating something was company policy when it was not, but not for letting a rude, ignorant individual know that their lack of respect to another person is out of order...
ted. "
I would have applauded Sainsburys if they had said 'Its not currently company policy but we will be looking seriously at it' |
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By (user no longer on site)
over a year ago
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"Yes it is. It makes you distracted, you pack slower and generally irritate everyone else whos behind you. Unless you're giving instructions on defusing a bomb with less than a minute on the timer, really, it could wait until you're through the checkout...and if the call is THAT important / urgent why, for the love of God, are you in a queue in bloody Tesco?
I also don't 'get' people who make a call while standing in the checkout queue who say:
'Hello, Yes, I'm in the queue at the checkout - is there anything else we want...'
Because, you really could have done
that BEFORE you got in the queue!"
I agree with this and it is rude. Admittedly I have done this and I was being rude.
None of us would expect others to do it to us, it does feel a little demeaning to the other person. Being at a checkout doesn't take very long.
We have all got stories of rude shop assistants but I bet they have far more stories to tell of us, the customer. I haven't done this very often, but i am being ignorant the times I have. |
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By (user no longer on site)
over a year ago
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"Yes it is. It makes you distracted, you pack slower and generally irritate everyone else whos behind you. Unless you're giving instructions on defusing a bomb with less than a minute on the timer, really, it could wait until you're through the checkout...and if the call is THAT important / urgent why, for the love of God, are you in a queue in bloody Tesco?
I also don't 'get' people who make a call while standing in the checkout queue who say:
'Hello, Yes, I'm in the queue at the checkout - is there anything else we want...'
Because, you really could have done that BEFORE you got in the queue!"
 whatever it is, if it's that urgent there's absolutely nothing you can do whilst standing in a que. All anyone needs to do is call back once they've gone through checkout and out the shop. That's why they're called a MOBILE phone!! How did all these people manage in the days when all we had was land lines? |
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By (user no longer on site)
over a year ago
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"But the question I ask myself is when did we, as a society, accept the cultural shift to having to be 'always available' to all and sundry via our mobile phone - to the point where it interrupts and disrupts the thing we are doing at the time.
20 years ago society ran just fine without the need to answer every question right here, right now. This always available / instant answer communication culture is making us lazy, forgetful and physically isolated from each other. "
Yep...... I don’t remember seeing queues of anxious people all standing next to public phone boxes waiting impatiently for yet another opportunity that day just to call their family and friends so they can tell them they are still alive and kicking and that once the call ends they will be doing things and stuff!.
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By (user no longer on site)
over a year ago
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"Sorry sir but today it's company policy to stick this rather large cucumber up your bottom and a stick of celery in your tab  "
If theres a flying helmet and at least half a pint of whipped cream involved, yes please!
I'm going to have to start going to Waitrose more often.....
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By (user no longer on site)
over a year ago
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"Now if the post was about using mobiles in restaurants that's a whole different kettle of fish  "
My absolute, utter, teeth grinding, piss boiling hatred is reserved for people who use their mobiles in cinemas.
I mean, having paid £8-£15 for a seat, why , for the love of God why, would you spend two hours NOT looking at the big screen, but rather texting with your mates, annoying everyone else in the vicinity with our bright glowing screen?
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I personally think it's rude to be on the phone when you're dealing with another person: full stop!
It gives the impression they're not worthy of your full attention: it's one of my bete noirs.
Ask yourself, would you take a phone call if you were being presented to Her Majesty? Of course you wouldn't, so why not afford others the same respect? |
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By (user no longer on site)
over a year ago
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Not only is it rude to do that when interacting with someone else - no matter what the situation - it also shows the world how low you are prepared to let your own personal standards drop.
Also, it is never acceptable to use somebody else's lack of standards to justify lowering your own..
Rise above the world and the world will look up to you! |
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Yes it is rude. But it is just as rude for the people on checkouts to chat with each other whilst putting your shopping through the till and this they do on a very regular basis. So if thats okay for them to chat with their mate whilst checking your items then they can't moan if you get a call. After all the ones that i have experienced doing it are generally chatting about a night out and who they got off with whilst scanning my beans .. lol |
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By (user no longer on site)
over a year ago
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"Yes it is. It makes you distracted, you pack slower and generally irritate everyone else whos behind you. Unless you're giving instructions on defusing a bomb with less than a minute on the timer, really, it could wait until you're through the checkout...and if the call is THAT important / urgent why, for the love of God, are you in a queue in bloody Tesco?
I also don't 'get' people who make a call while standing in the checkout queue who say:
'Hello, Yes, I'm in the queue at the checkout - is there anything else we want...'
Because, you really could have done that BEFORE you got in the queue!"
Rudeness seems to be acceptable these days.  |
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By (user no longer on site)
over a year ago
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See I actually don't see it as rude.. I am not there to chat to the person behind the checkout. If I am on a call I am not going to hang up just to make passing comments to some person doing their job. |
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By (user no longer on site)
over a year ago
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"See I actually don't see it as rude.. I am not there to chat to the person behind the checkout. If I am on a call I am not going to hang up just to make passing comments to some person doing their job. "
I actually don't know what to say this other than my flabber has never been so gasted |
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By (user no longer on site)
over a year ago
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"
Ask yourself, would you take a phone call if you were being presented to Her Majesty? Of course you wouldn't, so why not afford others the same respect?"
- Hello? Yes. Speak up, the signals bad here. Im at the Palace meeting the Queen.
- What? No, not A queen, THE Queen.
(Hold on love, I'll be with you in a minute)
-No, NOT Brian May, thats Queen the BAND. You know, Liz, Queen of England. Yeah, her, the one with the shiny hat.
(Sorry Liz, wont me a mo)
-Yes, look I'm going to have to go. Yeah its a bit crap, but there a buffet afterward....
 |
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Absolutely rude.
I've been on both sides of the till and behind people who are on their phone in front of me.
It shows the general deterioration of basic good manners that is happening more now.
Please & Thank you seem like a foreign language to many people. |
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"See I actually don't see it as rude.. I am not there to chat to the person behind the checkout. If I am on a call I am not going to hang up just to make passing comments to some person doing their job.
I actually don't know what to say this other than my flabber has never been so gasted "
You're not alone, but I'm not surprised. |
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"See I actually don't see it as rude.. I am not there to chat to the person behind the checkout. If I am on a call I am not going to hang up just to make passing comments to some person doing their job. "
Stunned.com |
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By (user no longer on site)
over a year ago
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My local post office staff are always on the phone, last week they waved me over to be served, I told them I was waiting till the call ended, ooh the look I got!!
They always do it.. |
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"See I actually don't see it as rude.. I am not there to chat to the person behind the checkout. If I am on a call I am not going to hang up just to make passing comments to some person doing their job. "
You don't think 'some person doing their job' deserves some basic manners? I find that incredibly sad. That 'some person' has a basic right to be treated as an equal by you the customer. It's just bad manners to treat them as 'some person doing their job' like they don't matter. A little respect goes a long way. |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
"I think it is, but have been guilty of doing it! Z"
I think it is....but I also think why would anyone want to do it...no phone call is that important surely? and if it is an important phone call I wouldn't be stopping to pay and pack my shopping. |
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"See I actually don't see it as rude.. I am not there to chat to the person behind the checkout. If I am on a call I am not going to hang up just to make passing comments to some person doing their job. "
Which implies you have a limited understanding of levels of social interaction, roles and relationships.... and considering the line of work you claim to undertake I am not sure if I find that surprising or alarming.
You are involved in that person doing their job at that time... it's not the same as sitting on a bench whilst a road sweeper does his job around you. You are part of the transaction process, whether you want or need to talk to them is irrelevant.
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By (user no longer on site)
over a year ago
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I have to say I think it is really rude, I will only answer my phone after any dealings I am having with other people finishes, if I was on the phone I wouldn't join the queue until my call had ended, and I expect the same in return, I have in the past hung up customer service phones when they've answered it while dealing with me, what makes that person on the phone more important than me? |
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By (user no longer on site)
over a year ago
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"Maybe. But if I have an urgent work call or my daughter rings im going to answer. If Sainsburys or any other supermarket refuse to serve me I'd walk off. "
I don't work in the 'service' industry but if I was on check out n someone was yapping on the phone my thorts would b 'how bloody ignorant -'
Reverse the scenario
What would yr opinion b if the check out operator was yapping on the phone and ignoring you ?????? |
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By (user no longer on site)
over a year ago
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It's not unusual for it to happen to me when I'm visiting a customer for a formal business meeting and they have to take an call. That doesn't offend me at all. In fact sometimes it's a welcome break for me to take stock of what's been said already and compose my thoughts for when they return. Their head is inevitabely in different places and I'm then in control of the meeting and structure it to suit myself.  |
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But the checkout people may not be yapping on the phone but often yap to each other.. seriously rude.
Unless waiting for literally a life or death phone call (i havent been yet) i never have and never would answer my phone in a shop full stop. But i have seen checkout people neing rude or ignorant in that way much much more often than i have seen customers doing it tbh. |
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By (user no longer on site)
over a year ago
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as a former checkout person , It is very rude , would you use your phone while you are talkin to your partner/husband etc. surely not
I would not personally talk on the phone if im having a conversation with my partner
or put it this way
would you use your mobile when you are having sex with someone .. Just as rude and unacceptable
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By (user no longer on site)
over a year ago
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"See I actually don't see it as rude.. I am not there to chat to the person behind the checkout. If I am on a call I am not going to hang up just to make passing comments to some person doing their job.
Which implies you have a limited understanding of levels of social interaction, roles and relationships.... and considering the line of work you claim to undertake I am not sure if I find that surprising or alarming.
You are involved in that person doing their job at that time... it's not the same as sitting on a bench whilst a road sweeper does his job around you. You are part of the transaction process, whether you want or need to talk to them is irrelevant.
"
the fact is if I need to take a call I need to take it. I don't find it rude. I rarely speak to people like that anyway... I like to keep myself to myself. I always find it amusing when the person in front of me starts chatting away to the checkout person and therefore delaying everyone. I will say my pleases and thank yous and not chat.
And I'm very good at my job... just don't see why it's rude. I will acknowledge anything asked of me.. like help with packing.. and ask the person on the phone to wait while I pay. Just don't need to chat.
I understand complex relationships, just when I go shopping it's simple. |
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By (user no longer on site)
over a year ago
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and another note , not all checkout people yapping when serving customers, which should not be done , but some have been known to do it , or expect the one who is not doing it , to expect to serve customers when they need help |
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"
the fact is if I need to take a call I need to take it. I don't find it rude. I rarely speak to people like that anyway... I like to keep myself to myself. I always find it amusing when the person in front of me starts chatting away to the checkout person and therefore delaying everyone. I will say my pleases and thank yous and not chat.
... "
No the fact is you choose to take it, you don't need to take it - not unless you have some uncontrollable compulsion to answer ringing phones.
Your not Batman or carrying the store's defibrillator.
None of the calls you have taken have resulted in you leaving your shopping and running out of the store to deal with an emergency - if they had you'd have said so.
People who choose to use their phones at checkouts choose to ignore social etiquette - it shouldn't be so difficult to understand why that is considered rude. |
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By (user no longer on site)
over a year ago
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"
the fact is if I need to take a call I need to take it. I don't find it rude. I rarely speak to people like that anyway... I like to keep myself to myself. I always find it amusing when the person in front of me starts chatting away to the checkout person and therefore delaying everyone. I will say my pleases and thank yous and not chat.
...
No the fact is you choose to take it, you don't need to take it - not unless you have some uncontrollable compulsion to answer ringing phones.
Your not Batman or carrying the store's defibrillator.
None of the calls you have taken have resulted in you leaving your shopping and running out of the store to deal with an emergency - if they had you'd have said so.
People who choose to use their phones at checkouts choose to ignore social etiquette - it shouldn't be so difficult to understand why that is considered rude. "
Totally agree |
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By (user no longer on site)
over a year ago
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"
the fact is if I need to take a call I need to take it. I don't find it rude. I rarely speak to people like that anyway... I like to keep myself to myself. I always find it amusing when the person in front of me starts chatting away to the checkout person and therefore delaying everyone. I will say my pleases and thank yous and not chat.
...
No the fact is you choose to take it, you don't need to take it - not unless you have some uncontrollable compulsion to answer ringing phones.
Your not Batman or carrying the store's defibrillator.
None of the calls you have taken have resulted in you leaving your shopping and running out of the store to deal with an emergency - if they had you'd have said so.
People who choose to use their phones at checkouts choose to ignore social etiquette - it shouldn't be so difficult to understand why that is considered rude. "
actually seeing as I can not ignore calls coming in then yes I do need to.. normally it will be a work call (which I do actually have to take) or a call from my children's school. Rarely does that not require my immediate attention.
I consider it just a part of life.. and if someone thinks it rude I certainly won't lose sleep over it.
Me not answering a call when I am on calls could mean the difference between life and death to someone being directed to me.. so forgive me for thinking that is more important than idle chit chat.
I find not answering phones more rude... And yes I answer these calls at social situations too.
Although as mostly I shop at 2am when it's unlikely I will get a call it's not really here nor there is it... And why do I go at that time... ?
so I don't have to interact with people while doing something I utterly hate doing. would do it online if got the good deals online too. |
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By (user no longer on site)
over a year ago
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It's rude to use a mobile in public. Forces everyone around you to listen to half a conversation!!!
I think there should be public spaces like small rooms that you can go in to make your calls.
They world need to be easy to spot so should be painted a bright colour, how about red?
Then lots of glass so we can see if anyone is using the small private room. |
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By (user no longer on site)
over a year ago
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"
the fact is if I need to take a call I need to take it. I don't find it rude. I rarely speak to people like that anyway... I like to keep myself to myself. I always find it amusing when the person in front of me starts chatting away to the checkout person and therefore delaying everyone. I will say my pleases and thank yous and not chat.
...
No the fact is you choose to take it, you don't need to take it - not unless you have some uncontrollable compulsion to answer ringing phones.
Your not Batman or carrying the store's defibrillator.
None of the calls you have taken have resulted in you leaving your shopping and running out of the store to deal with an emergency - if they had you'd have said so.
People who choose to use their phones at checkouts choose to ignore social etiquette - it shouldn't be so difficult to understand why that is considered rude.
actually seeing as I can not ignore calls coming in then yes I do need to.. normally it will be a work call (which I do actually have to take) or a call from my children's school. Rarely does that not require my immediate attention.
I consider it just a part of life.. and if someone thinks it rude I certainly won't lose sleep over it.
Me not answering a call when I am on calls could mean the difference between life and death to someone being directed to me.. so forgive me for thinking that is more important than idle chit chat.
I find not answering phones more rude... And yes I answer these calls at social situations too.
Although as mostly I shop at 2am when it's unlikely I will get a call it's not really here nor there is it... And why do I go at that time... ?
so I don't have to interact with people while doing something I utterly hate doing. would do it online if got the good deals online too. "
I actually find the use of "someone doing their job " and "people like that" ruder than the act. |
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"
Me not answering a call when I am on calls could mean the difference between life and death to someone being directed to me.. so forgive me for thinking that is more important than idle chit chat. "
And in this life or death situation do you consider the impact of....
" ..I will acknowledge anything asked of me.. like help with packing.. and ask the person on the phone to wait while I pay."
May be you could try using the self-checkout, as they are usually the ones which are open at 2am. |
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By (user no longer on site)
over a year ago
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" I rarely speak to people like that anyway...
people like that?? I'm actually lost for words  "
taken out of context. I meant people working... Ie people I don't want to get drawn into a conversation with. I prefer to keep my self to my self while shopping. People love to nit pick comments. Yes I could have worded it better but I didn't.
But if you want to think I'm a rude stuck up bitch I really won't lose any sleep about it... As those I bother to interact with know different.
I am not on my phone every time I go shopping. I just do not see it as rude to answer my phone if it rings... Unless I actually don't hear it or physically can't answer it I will always answer.
And if I happen to be at the checkout then so be it..
No big deal. As I said, I find the people that chat with the checkout ladies and gents far more rude as they are holding up d everyone else... Shopping is something that I detest at the best of times. |
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By (user no longer on site)
over a year ago
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"
Me not answering a call when I am on calls could mean the difference between life and death to someone being directed to me.. so forgive me for thinking that is more important than idle chit chat.
And in this life or death situation do you consider the impact of....
..I will acknowledge anything asked of me.. like help with packing.. and ask the person on the phone to wait while I pay.
May be you could try using the self-checkout, as they are usually the ones which are open at 2am."
you try using self pack for a full trolley.. doesn't work. And apart from yes I need some bags.. no thanks I can pack myself.. and yes or no to cash back.. that is about all that is required.
As I said.. I don't find it rude... I will answer my phone anywhere I need to... even if it's just a friend for a chat.. if I need both hands though I may say to a friend. Give me five and then call back...
Actually thinking about it half my conversations with good friends happen while they are shopping.. |
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By (user no longer on site)
over a year ago
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" I rarely speak to people like that anyway...
people like that?? I'm actually lost for words
Yep: spotted that and was genuinely taken aback. "
and as I said I could have worded it better.. ffs.. they are there to do a job... Not discuss my day.. |
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By (user no longer on site)
over a year ago
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" I rarely speak to people like that anyway...
people like that?? I'm actually lost for words
Yep: spotted that and was genuinely taken aback.
and as I said I could have worded it better.. ffs.. they are there to do a job... Not discuss my day.. "
Maybe so !!! but manners cost nothing . |
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By (user no longer on site)
over a year ago
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When have I said I don't use manners... I always say no thanks I can pack myself and general comments..
can people not multitask... I wouldn't chat to people at the checkout anyway.. it's not what I am there for.. I'm there to pay for my goods.. so basic manners only required..
some people love to make a mountain out of a molehill... I am quite content to be me and to be honest even before mobile phones came out I was the same with shops.
I don't want to chat just because... I will be polite and that's it... please and thank you and wish them a good day.
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By *Ryan-Man
over a year ago
In Your Bush |
If mine rings I will always cancel it. After all it's only a matter of minutes before you can return the call.
It's not necessarily the issue of interacting with the checkout operator. The point is whilst your pissing around chatting to whoever is on the other end, you're not giving your full attention to the job in hand. This is rude, disrespectful and seriously fucks off the people in the queue behind you.
Anyone caught doing it should have their phone drowned in a tin of baked beans and be slapped with a wet kipper. |
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By (user no longer on site)
over a year ago
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I will never make a call whilst in a supermarket. If the phone happens to ring whilst I am at the checkout I will see who's calling and probably deal with it when I have left the shop. However if I am expecting an urgent call and I have to answer I will say to the checkout staff " I'm sorry I have to take this"
Manners cost nothing. |
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By (user no longer on site)
over a year ago
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i don't know if rude's the right word I think its a bit ignorant tho, you can't pack shopping one handed and when its busy and there's already 4 or 5 people behind you your just slowing everyone down |
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maybe thats why the person on the checkout doesnt speak to anyone cos of all of you that say i dont want to chat to the checkout operator ,
as i've said i'm a cleaner so i dont look down on anyone and i've been a checkout operator so i am polite when i go in shops
and as nobody rings me dont even take my phone with me when i go out x |
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By (user no longer on site)
over a year ago
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"Really gets on my hump when people get in the back of my car and they are on the phone for the entire journey "
really gets on my hump when I get in a taxi and the flipping drivers on the phone |
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By *londeCazWoman
over a year ago
Arse End of the Universe, Cumbria |
I'm a fairly gregarious sort and will always have a chat with shop assistants, if I'm in my own town, chances are I know them, taught them, taught their kids, see them at my Slimming World group, am related to them, for female staff, have shagged their husbands sometime in the past (mostly before they were married), for male staff, have shagged them...anyway you get my drift...small town stuff...yes I consider it a bit rude to be on the phone during checkout and it very rarely happens seeing as I'm a Billy No Mates, but I'm also capable of a 3 way convo with the person on the other end of the phone being made aware that I'm also interacting with another human being...also, round here you very rarely get rude checkout operators, probably for the same reasons I've already stated - we all know each other - even when I've gone out to the nearest big town for a big shop, I seldom encounter it, only good banter on the checkouts  |
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By (user no longer on site)
over a year ago
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I to be fair have most likely been to checkout on the phone about a handful of times... I just don't feel it's rude to take or carry on..
And judging by the calls I get from people out shopping.. I can't be the only one.. it often makes me giggle when they say one minute to me.. and pay the person at the checkout.
As to holding people up.. that's what Bluetooth is for...so still two hands to pack with..
shopping is a chore I hate.. I dislike the crowds.. and the inane chit chat... If I wanted to hear all about the local gossip I would go to a mothers meeting. But quite frankly I want to get it done and get out..
I can't say I've ever had anyone out and about think I'm rude for carrying on. It's not like I just ignore the staff completely... I just do both the call and what I need to at the same time.
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By (user no longer on site)
over a year ago
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"maybe thats why the person on the checkout doesnt speak to anyone cos of all of you that say i dont want to chat to the checkout operator ,
as i've said i'm a cleaner so i dont look down on anyone and i've been a checkout operator so i am polite when i go in shops
and as nobody rings me dont even take my phone with me when i go out x"
when I had an office the chat between myself and the cleaner was epic. I would have a proper panic attack if I left house without my phone. |
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By (user no longer on site)
over a year ago
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Yes I must say I can recall many phone calls being on the other end when others are out at shops and drive thru's.
So to everyone that objects so far, do your morals on this subject extend to not tolerating being in that position as well? Ie. if someone calls you from a checkout are you going to hang up ?
I would also like to clarify at what point of the queue / conveyor belt is using phones considered rude? |
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"
So to everyone that objects so far, do your morals on this subject extend to not tolerating being in that position as well? Ie. if someone calls you from a checkout are you going to hang up ?
"
My friends don't have the lack of manners to put me in that situation, so I don't know.
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By (user no longer on site)
over a year ago
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"
So to everyone that objects so far, do your morals on this subject extend to not tolerating being in that position as well? Ie. if someone calls you from a checkout are you going to hang up ?
My friends don't have the lack of manners to put me in that situation, so I don't know.
"
You seem to allude to making personal comments a lot as well as assumptions.
Did I say I was talking about friends? |
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"
So to everyone that objects so far, do your morals on this subject extend to not tolerating being in that position as well? Ie. if someone calls you from a checkout are you going to hang up ?
My friends don't have the lack of manners to put me in that situation, so I don't know.
You seem to allude to making personal comments a lot as well as assumptions.
Did I say I was talking about friends? "
Yes I do make personal comment, it's difficult not to when expressing an opinion on what people do - though I have tried to stick to the behaviour in this thread (objective - the behaviour is rude - subjective - the person is rude) ... so your point is what, other than to make a personal comment?
You didn't make clear your question excluded friends - hence I answered with the only type of call I would likely get from someone out shopping. |
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I have taken calls when in the queue before as you don't know if its important until you answer it, but when it's my turn to be served and I know it's not important i always say I've gotta go being served now ill ring ya back later x |
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"Yes I must say I can recall many phone calls being on the other end when others are out at shops and drive thru's.
So to everyone that objects so far, do your morals on this subject extend to not tolerating being in that position as well? Ie. if someone calls you from a checkout are you going to hang up ?
I would also like to clarify at what point of the queue / conveyor belt is using phones considered rude?"
Personally i would never and have never answered my phone in a shop. Honestly far too embarrassing as far as i feel to answer. and unless i know i am waiting or expecting a deaths door call my phone is on silent in shops so wouldnt hear it anyway. Should i be half expecting a deaths door call ringer would be on low and i would leave the shop to answer it.
Lets face it there was a time when people went to the shops without a phone.. infact if you wanted a phone call or were expecting one you stayed home by your landline.. the world never fell apart and god help us people spoke to each other face to face.. |
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"According to one possibly ex Sainsbury employee it is as she refused to serve a customer before she ended her call saying it was company policy.
It isn't and Sainsbury have apologised and offered a £10 voucher as way of an apology.
I am rarely on the phone when being
serves but if I am I interrupt my conversation to be polite to the member of staff, say hello etc.
Down our local shop the lady is always in the phone to someone when she serves and instead of telling you how much it comes to she just points at the till. That really pisses me off
Times like that I wish I have the amount in one and Two pence coins and just drop them everywhere, point at them , then leave "
But if it's over 20p, the seller can refuse to acceopt the payment as it's not legal tender, just to move your mood at a time like that to boiling point... |
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By *Ryan-Man
over a year ago
In Your Bush |
"
So to everyone that objects so far, do your morals on this subject extend to not tolerating being in that position as well? Ie. if someone calls you from a checkout are you going to hang up ?
"
This happened to me not long ago. They were trying to have a 3 way conversation. Pissed me right off, I told them to call me back when they were able to concentrate on what I was saying to them |
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By *UNKIEMan
over a year ago
south east |
"Really gets on my hump when people get in the back of my car and they are on the phone for the entire journey
really gets on my hump when I get in a taxi and the flipping drivers on the phone "
|
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By (user no longer on site)
over a year ago
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"According to one possibly ex Sainsbury employee it is as she refused to serve a customer before she ended her call saying it was company policy.
It isn't and Sainsbury have apologised and offered a £10 voucher as way of an apology.
I am rarely on the phone when being
serves but if I am I interrupt my conversation to be polite to the member of staff, say hello etc.
Down our local shop the lady is always in the phone to someone when she serves and instead of telling you how much it comes to she just points at the till. That really pisses me off
Times like that I wish I have the amount in one and Two pence coins and just drop them everywhere, point at them , then leave
But if it's over 20p, the seller can refuse to acceopt the payment as it's not legal tender, just to move your mood at a time like that to boiling point..."
Lol smart arse! |
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By (user no longer on site)
over a year ago
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Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised. |
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised."
Yes cos all 'checkout monkeys' are uneducated idiots lacking the ability to wave a barcode in front of a red light and put something in a bag. Right.
Oh I mustn't feed the trolls. |
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By (user no longer on site)
over a year ago
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised."
Find another shop then if you're dissatisfied with their checkout operating abilities... |
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By (user no longer on site)
over a year ago
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised."
Some of those checkout monkeys will be university students who may go on to have a better education than you have. |
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"Checkout monkey?? I really cant believe how rude some of you are about people who work as checkout operators!!"
This!!
Seriously... think before you press the post button. Would you call someone that to their face? It's equally unacceptable here. |
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By (user no longer on site)
over a year ago
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised.
Some of those checkout monkeys will be university students who may go on to have a better education than you have. "
Maybe a better education than you but not me! Oh and the word some is key as the vast majority are NOT students and WONT active anything better than an NVQ. |
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By (user no longer on site)
over a year ago
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"Checkout monkey?? I really cant believe how rude some of you are about people who work as checkout operators!!
This!!
Seriously... think before you press the post button. Would you call someone that to their face? It's equally unacceptable here. "
Yep you need to think before you press the "Post Message" button. Would I say something to someone who incorrectly scan something? The answer is YES but if you are foolish enough not to challenge them then more foo you. |
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By (user no longer on site)
over a year ago
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised.
Find another shop then if you're dissatisfied with their checkout operating abilities... "
Why shop someplace else? Do some shops only employ people with a mensa grade IQ? You really need to think before posting as in general the supermarkets employ people with similar skills for what they are all prepared to play. |
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By (user no longer on site)
over a year ago
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"Yes, i consider it rude not giving the person you're dealing with 100%. Though on the other side of the coin i find it absolutely disgraceful when a checkout operator suddenly starts talking to the one at the next til about Clocking off/how busy/any change etc. If i'm giving you my custom the least you can do is bloody pay me some attention! (Sorry, rant over.)"
this drives me mad! So bloody rude. Manners cost nothing. |
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By (user no longer on site)
over a year ago
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"I worked at shops and supermarkets and have just qualified as a teacher.
But I'm sure you'll have something to say about teachers now."
No not teachers in general why would you think I would do that? So your point is? |
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By (user no longer on site)
over a year ago
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"
Times like that I wish I have the amount in one and Two pence coins and just drop them everywhere, point at them , then leave
But if it's over 20p, the seller can refuse to acceopt the payment as it's not legal tender, just to move your mood at a time like that to boiling point..."
The standard response to this should be "take it or leave it sunshine" |
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By *un_JuiceCouple
over a year ago
Nr Chester |
Personally I feel ignorant taking a call whilst being served but make sure there's no disruption to those behind me, no delay and always have an eye on the till woman/man in case they needed something responding to which would be answered immediately before continuing conversation or ending call explaining I,ll call back after paying due to situation I'm in. |
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By (user no longer on site)
over a year ago
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"I worked at shops and supermarkets and have just qualified as a teacher.
But I'm sure you'll have something to say about teachers now.
No not teachers in general why would you think I would do that? So your point is? "
I thought you would because you come across as a very rude individual who struggles with even the simplest manners that most of us are blessed with. |
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By (user no longer on site)
over a year ago
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised.
Some of those checkout monkeys will be university students who may go on to have a better education than you have.
Maybe a better education than you but not me! Oh and the word some is key as the vast majority are NOT students and WONT active anything better than an NVQ. "
what's wrong with nvq btw...? Oh and for the record I did my stint on checkouts despite having many qualifications but I needed a wage.. |
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By (user no longer on site)
over a year ago
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised.
Some of those checkout monkeys will be university students who may go on to have a better education than you have.
Maybe a better education than you but not me! Oh and the word some is key as the vast majority are NOT students and WONT active anything better than an NVQ.
what's wrong with nvq btw...? Oh and for the record I did my stint on checkouts despite having many qualifications but I needed a wage.. "
NVQ's are widely regarded as pointless by many employers aka the 'Not Very Qualified' tag.
Working on a till well you get all sorts but a fair number seem bored to death and but fair play to them its better than sponging off the state. |
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By (user no longer on site)
over a year ago
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"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised.
Find another shop then if you're dissatisfied with their checkout operating abilities...
Why shop someplace else? Do some shops only employ people with a mensa grade IQ? You really need to think before posting as in general the supermarkets employ people with similar skills for what they are all prepared to play. "
Why shop somewhere else? Simple. We live in free market economy. Take your business elsewhere and tell everyone why you have done so (like I have on occasion) and eventually that business will suffer deservedly. If you're really lucky, that business will cease to be viable and will close. Sounds brutal, I know, but that's the way the World works, commercially.
Give me the service I want and I'll spend money in your business and see it thrive. Treat me like an idiot, show me disrespect or fail to train your staff properly and I'll go elsewhere. That's the way the retail world, certainly, has worked for thousands of years....
ted. |
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"Checkout monkey?? I really cant believe how rude some of you are about people who work as checkout operators!!
This!!
Seriously... think before you press the post button. Would you call someone that to their face? It's equally unacceptable here.
Yep you need to think before you press the "Post Message" button. Would I say something to someone who incorrectly scan something? The answer is YES but if you are foolish enough not to challenge them then more foo you. "
I don't have any issues with saying something to someone who had made a mistake. I have issue with you calling someone who earns an honest living working at a supermarket a 'checkout monkey' |
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By (user no longer on site)
over a year ago
|
"I will never make a call whilst in a supermarket. If the phone happens to ring whilst I am at the checkout I will see who's calling and probably deal with it when I have left the shop. However if I am expecting an urgent call and I have to answer I will say to the checkout staff " I'm sorry I have to take this"
Manners cost nothing. "
imo spot on posting,
my bug bear is the fucking idiots who gob off on their phone whilst travelling to London on the train and it takes them 2.5 hours to have a five minute convo, and feel the need to shout the entire fucking convo so all the train can hear.... mobile phones are good with considerate users. |
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By (user no longer on site)
over a year ago
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"Checkout monkey?? I really cant believe how rude some of you are about people who work as checkout operators!!
This!!
Seriously... think before you press the post button. Would you call someone that to their face? It's equally unacceptable here.
Yep you need to think before you press the "Post Message" button. Would I say something to someone who incorrectly scan something? The answer is YES but if you are foolish enough not to challenge them then more foo you.
I don't have any issues with saying something to someone who had made a mistake. I have issue with you calling someone who earns an honest living working at a supermarket a 'checkout monkey' "
Why some of them are rude and ignorant and checkout monkey seems appropriate are people not allowed to have opinions or call things you don't approve of? |
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see i rest my case cos why are some of us classed as second rate citizens cos we are
cleaners or checkuot operators
we are bloody human ffs and deserve to be treated with respect not like something that you brought in off your shoe. |
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By (user no longer on site)
over a year ago
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"see i rest my case cos why are some of us classed as second rate citizens cos we are
cleaners or checkuot operators
we are bloody human ffs and deserve to be treated with respect not like something that you brought in off your shoe. "
Because some people hold themselves in higher regard than others. They are always misguided and often the opposite is the case. My nan had a word for them but I won't repeat it here. |
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By (user no longer on site)
over a year ago
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As someone who spent 15 years serving the great unwashed, yes.
Particularly if you have a queue and need to speak to them and they're busy yakking.
Threw someone out once for it. Got the usual "you deserve to go out of business" crap comment, to which I replied "if all my customers were that rude I wouldn't wait to go out of business, I'd close and retire"
The applause from those in the queue as they stormed out muttering threats was music to my ears lol |
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By (user no longer on site)
over a year ago
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"see i rest my case cos why are some of us classed as second rate citizens cos we are
cleaners or checkuot operators
we are bloody human ffs and deserve to be treated with respect not like something that you brought in off your shoe. "
If you want to read disrespectful comments put bankers into the thread search facility. Society is what society is and in general people don't treat others with respect all the time.  |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
I have the perfect solution...I put my phone on silent when I go out then I am not tempted to answer a phone.
Those were the days when you could do whatever you wanted in peace for hours on end with no one interrupting you * sigh * |
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By *B9 QueenWoman
over a year ago
Over the rainbow, under the bridge |
"Why on earth would you be distracted when a checkout monkey is scanning stuff you are going to pay for? They fuck up far too often to leave them to scan things unsupervised.
Some of those checkout monkeys will be university students who may go on to have a better education than you have.
Maybe a better education than you but not me! Oh and the word some is key as the vast majority are NOT students and WONT active anything better than an NVQ. "
And so are unworthy of being treated decently? |
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"Why some of them are rude and ignorant and checkout monkey seems appropriate are people not allowed to have opinions or call things you don't approve of? "
Whether I approve or not isn't relevant to how you conduct yourself. You can do whatever you feel is appropriate. I guess I was brought up not to be rude to people. I'm happy with my standards but thanks for asking all the same. |
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By (user no longer on site)
over a year ago
|
"I have the perfect solution...I put my phone on silent when I go out then I am not tempted to answer a phone.
Those were the days when you could do whatever you wanted in peace for hours on end with no one interrupting you * sigh * "
You still can - all these mobile devices have off switches |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
"I have the perfect solution...I put my phone on silent when I go out then I am not tempted to answer a phone.
Those were the days when you could do whatever you wanted in peace for hours on end with no one interrupting you * sigh *
You still can - all these mobile devices have off switches "
Thats what I was more or less saying...I don't use or answer my phone when I am out or busy |
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By (user no longer on site)
over a year ago
|
"see i rest my case cos why are some of us classed as second rate citizens cos we are
cleaners or checkuot operators
we are bloody human ffs and deserve to be treated with respect not like something that you brought in off your shoe. "
Everybody is human. I treat everyone the same- with respect. No need for rudeness. x |
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"My local post office staff are always on the phone, last week they waved me over to be served, I told them I was waiting till the call ended, ooh the look I got!!
They always do it.."
We've got two post offices near us. One is like that, at the other they are really helpful.
Guess which one I went to when I needed proof of posting for 27 letters the other day |
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"Checkout monkey?? I really cant believe how rude some of you are about people who work as checkout operators!!
This!!
Seriously... think before you press the post button. Would you call someone that to their face? It's equally unacceptable here.
Yep you need to think before you press the "Post Message" button. Would I say something to someone who incorrectly scan something? The answer is YES but if you are foolish enough not to challenge them then more foo you.
I don't have any issues with saying something to someone who had made a mistake. I have issue with you calling someone who earns an honest living working at a supermarket a 'checkout monkey'
Why some of them are rude and ignorant and checkout monkey seems appropriate are people not allowed to have opinions or call things you don't approve of? "
The name you call them is not about them being rude and ignorant. It's about you believing you are so much better than yhem them because they work on a checkout. If you don't have any respect for them use the self service. Most places have them now.
Your comment just reflects what a sad state society is in these days. If you don't have a job your a scrounger. If you do get a job at your local supermarket your a checkout monkey
As for the scanning of something wrong it's very rarely the checkout staffs fault. It's usually some admin person who has put the information in wrong. Bet you have a derogatory term for them as well because you NEVER make mistakes ever!!! |
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"Checkout monkey?? I really cant believe how rude some of you are about people who work as checkout operators!!
This!!
Seriously... think before you press the post button. Would you call someone that to their face? It's equally unacceptable here.
Yep you need to think before you press the "Post Message" button. Would I say something to someone who incorrectly scan something? The answer is YES but if you are foolish enough not to challenge them then more foo you.
I don't have any issues with saying something to someone who had made a mistake. I have issue with you calling someone who earns an honest living working at a supermarket a 'checkout monkey'
Why some of them are rude and ignorant and checkout monkey seems appropriate are people not allowed to have opinions or call things you don't approve of?
The name you call them is not about them being rude and ignorant. It's about you believing you are so much better than yhem them because they work on a checkout. If you don't have any respect for them use the self service. Most places have them now.
Your comment just reflects what a sad state society is in these days. If you don't have a job your a scrounger. If you do get a job at your local supermarket your a checkout monkey
As for the scanning of something wrong it's very rarely the checkout staffs fault. It's usually some admin person who has put the information in wrong. Bet you have a derogatory term for them as well because you NEVER make mistakes ever!!! "
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