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By (user no longer on site) OP
over a year ago
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Ok here I go off to my appointment with Apple with my defunct handset ......... well it's sort of defunct ........ I am expecting them to give me a new handset ........ with no fuss .............. bearing in mind this one won't hold a signal........... wish me luck !!!!!   |
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By (user no longer on site)
over a year ago
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Remind them it’s a core value not to give customers the pip…….
See what I did there,,,,, 
Good Luck Minxie,,,,,,   |
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By (user no longer on site) OP
over a year ago
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"Remind them it’s a core value not to give customers the pip…….
See what I did there,,,,,
Good Luck Minxie,,,,,, "
Well it made me giggle |
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By (user no longer on site)
over a year ago
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If its less than 12 months old, also remind them of the consumer goods act 1984- in particular the bit about goods being fit for purpose for an acceptable period of time |
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By (user no longer on site) OP
over a year ago
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Barely had to open my mouth ............ told them the problem he looked at the phone and said I totally agree we will change it ......... u currently have 22 days warranty left, the phone we are giving you will give you 90 days warranty from today .............. sign here and your good to go!!!!! lol in and out in minutes lol Go Apple !!!! you cannot knock their aftercare !!! |
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By (user no longer on site)
over a year ago
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"If its less than 12 months old, also remind them of the consumer goods act 1984- in particular the bit about goods being fit for purpose for an acceptable period of time "
And tell them just cos Apple is 'American', they can't claim ignorance of it... Oh hang on.... that's what they do with their Foreign Policy innit...
(ah political comment on a Minxie thread - now there's a first!!)
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