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By (user no longer on site) OP
over a year ago
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We have been opening an ISA with the Coventry Building Society which was recommended by Martin Lewis's website, what a ball ache with the security measures that online banking brings. I am all for protection, but this is a joke. We started the process back in April and its still not open. The reason being that we have not yet received all the 5 separate security letters that we need to even speak to feckers.
I hate going in to a bank, so it has to be online.
No real point to this thread than a frustrated rant against Coventry Building Society and their stupid fecking procedures. I think I'll just stick to my normal bank in future! |
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By (user no longer on site)
over a year ago
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LOL - I did the same today with the Halifax - failed security over the phone (0845 - who knows how much that cost!), was told I couldn't do it in branch as it was an online account. I went into the branch regardless and all sorted in 2 mins. Got there in the end. |
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By (user no longer on site) OP
over a year ago
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"I work for a bank and consistantly fail the security questions for online banking.
Of course I don't know how much money I paid in on the 12/8/1996!"
It is ridiculous. Country wanted a pin, a grid reference thing they had sent, a password and a fourth thing they had yet to send. By the time we got it all a new financial year would have started! |
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