 |
By (user no longer on site)
over a year ago
|
Jokes aside, it's difficult to identify what the issue is without having the hardware in front of me but a simple process in troubleshooting is to reset both devices and have them forget any previously connected devices and local networks. You can find that in "Control Panel" on your computer, don't know how to do that with the printer you have.
Then try to reconnect both devices to your local network, and see if your computer is picking up the printer when you search for hardware connected to your network |
Reply privately, Reply in forum +quote
or View forums list | |
"Jokes aside, it's difficult to identify what the issue is without having the hardware in front of me but a simple process in troubleshooting is to reset both devices and have them forget any previously connected devices and local networks. You can find that in "Control Panel" on your computer, don't know how to do that with the printer you have.
Then try to reconnect both devices to your local network, and see if your computer is picking up the printer when you search for hardware connected to your network"
This is what I would have suggested to. Go to printers in the control panel, delete the said pronter then add again makingvsure bluetooth is on both the computer and printer. That should pick it up. Alternativelly it might come up thar you can connect mannually in which case you click on IP address and again will either pick automatically or you need to mannually enter the IP adress of your wifi which you inn find in Start Settings Network & internet Wi-Fi and then select the Wi-Fi network you're connected to and under Properties, look for your IP address. I hope this helps and good luck. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By *e13guyMan
over a year ago
Lewisham |
Do you have a new WiFi router in the new house? If so it's very likely you need to get the printer on the new network. Feel free to DM me the model number of the printer and I'll help you get through the reconnection instructions. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"Sorted now. Thanks very much for all the advice. Much appreciated x"
That's a shame, I was hoping to pop round on my way home and have a look at it for you;-)
|
Reply privately, Reply in forum +quote
or View forums list | |
» Add a new message to this topic
