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Supermarket self-scan checkout
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By (user no longer on site) OP
over a year ago
|
I love them. Tones despises them with a passion.
She despises the lack of human interaction and coldness of the transaction and how something always seems to go wrong technically for her. I think the machine senses her hatred of it and deliberately acts up to spite her.
For me, M&S has the best one. I scan with my phone and pay within the app as I’m leaving. No need to even go near a till of any sort. No queue or human interaction at all and the receipt is in the app.
What’s your preference and why?
Miles |
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All depends if Natalie is working.
Or Jordan, she’s bubbly too.
There used to be a nice fun young man called Daniel that I liked to go to but he’s gone now.
On the flip side there are some checkout operators I avoid at all costs, rude soul suckers!
Those are the only times I’ll use the self serve. |
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"I love them. Tones despises them with a passion.
She despises the lack of human interaction and coldness of the transaction and how something always seems to go wrong technically for her. I think the machine senses her hatred of it and deliberately acts up to spite her.
For me, M&S has the best one. I scan with my phone and pay within the app as I’m leaving. No need to even go near a till of any sort. No queue or human interaction at all and the receipt is in the app.
What’s your preference and why?
Miles"
Won't use them unless forced and then I tell the assistant to do . |
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By (user no longer on site) OP
over a year ago
|
"All depends if Natalie is working.
Or Jordan, she’s bubbly too.
There used to be a nice fun young man called Daniel that I liked to go to but he’s gone now.
On the flip side there are some checkout operators I avoid at all costs, rude soul suckers!
Those are the only times I’ll use the self serve."
You’ll look for a specific person then? That’s interesting. Why? Do you feel uplifted after having the little chat with them? |
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By (user no longer on site) OP
over a year ago
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"Anne Reid's monologue "£1 t-shirt" in Years & Years sums them up."
Google isn’t my friend. Would you mind giving us a brief rundown of what she said? |
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By (user no longer on site)
over a year ago
|
"I love them. Tones despises them with a passion.
She despises the lack of human interaction and coldness of the transaction and how something always seems to go wrong technically for her. I think the machine senses her hatred of it and deliberately acts up to spite her.
For me, M&S has the best one. I scan with my phone and pay within the app as I’m leaving. No need to even go near a till of any sort. No queue or human interaction at all and the receipt is in the app.
What’s your preference and why?
Miles"
Hi
Went through one last week. When things go wrong the customer service person needs to assist. To me its wrong doing the job myself and not getting paid, using them several times must amount to hours over a month.
I cannot pack my things as I go along which saves time either.
Detest them
|
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"All depends if Natalie is working.
Or Jordan, she’s bubbly too.
There used to be a nice fun young man called Daniel that I liked to go to but he’s gone now.
On the flip side there are some checkout operators I avoid at all costs, rude soul suckers!
Those are the only times I’ll use the self serve.
You’ll look for a specific person then? That’s interesting. Why? Do you feel uplifted after having the little chat with them?"
Exactly this. |
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I use them unless I have alcohol or something that needs a security tag taking off because my local shop only has one staff member to do these for about 20 self scans and can take forever to get to you. |
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I really do not like them, I’ve never been good with touch screens, they don’t seem to react with me. I don’t like how the shops have them to employ less staff and I don’t like how they use me to provide free labour.
I will always use the real check out and queue, as if I do use them someone needs to help me due to multi errors when using them.
I appreciate it’s something I’m most like doing wrong, however I feel we need less automation in the world, the supermarket doesn’t need to be a factory.
Rant over, ready for Sunday  |
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By (user no longer on site) OP
over a year ago
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"- I’m ‘antisocial’ & LOVE self-service  "
This is me too!!! I panic when I catch a shop assistant’s eye and feel they’re coming to ask me if I need any help. 
Miles |
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By (user no longer on site)
over a year ago
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I use them because I hate waiting in the queue for the other checkouts but they are frustrating. I don’t think I’ve ever been to one that hasn’t needed someone coming over to fix it. |
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My dad who as many long suffering forum contributors know I'd 96 and partially sighted. He is frequently advised to use the self service checkout. Because he's old school he feels he has to do what they ask him. He can't see the screen or where to put his card or money. I have told him to smile nicely and tell the person asking him that he doesn't actually work there and if someone who does could serve him that would be lovely.
Self service is great if you're in a hurry but it's dehumanising and excludes certain people.
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"I really do not like them, I’ve never been good with touch screens, they don’t seem to react with me. I don’t like how the shops have them to employ less staff and I don’t like how they use me to provide free labour.
I will always use the real check out and queue, as if I do use them someone needs to help me due to multi errors when using them.
I appreciate it’s something I’m most like doing wrong, however I feel we need less automation in the world, the supermarket doesn’t need to be a factory.
Rant over, ready for Sunday "
I'm with you on this. Also those screens must be teeming with bacteria .
I especially agree with the free labour bit. |
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By (user no longer on site)
over a year ago
|
"My dad who as many long suffering forum contributors know I'd 96 and partially sighted. He is frequently advised to use the self service checkout. Because he's old school he feels he has to do what they ask him. He can't see the screen or where to put his card or money. I have told him to smile nicely and tell the person asking him that he doesn't actually work there and if someone who does could serve him that would be lovely.
Self service is great if you're in a hurry but it's dehumanising and excludes certain people.
"
It's a really shit system for certain people. Ideally they would use the normal checkouts with a person on. If more people -who are able- used the self scan it would leave the normal checkouts free. |
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By (user no longer on site) OP
over a year ago
|
"My dad who as many long suffering forum contributors know I'd 96 and partially sighted. He is frequently advised to use the self service checkout. Because he's old school he feels he has to do what they ask him. He can't see the screen or where to put his card or money. I have told him to smile nicely and tell the person asking him that he doesn't actually work there and if someone who does could serve him that would be lovely.
Self service is great if you're in a hurry but it's dehumanising and excludes certain people.
"
Ah, well, this is unacceptable. I can’t imagine why they wouldn’t help in in the first place, let alone send him to the self-scan checkout. |
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"I love them. Tones despises them with a passion.
She despises the lack of human interaction and coldness of the transaction and how something always seems to go wrong technically for her. I think the machine senses her hatred of it and deliberately acts up to spite her.
For me, M&S has the best one. I scan with my phone and pay within the app as I’m leaving. No need to even go near a till of any sort. No queue or human interaction at all and the receipt is in the app.
What’s your preference and why?
Miles"
i don't pay by card or phone and always chose a checkout thats manned or womanned, life is about interaction  |
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By *ayHaychMan
over a year ago
Leeds (Home) / Sheffield (Work) |
Scanning items takes longer because it waits to register the item on the scale before you can scan the next. I don’t think they’re faster really. If there were no staff operated tills I think self-scan would makes things a lot slower. Staff on the tills
Also know where the barcodes are a lot quicker, especially from my own experience in retail.
Now the “scan as you shop” like Tesco does, that’s a game changer. |
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By (user no longer on site)
over a year ago
|
"Anne Reid's monologue "£1 t-shirt" in Years & Years sums them up.
Google isn’t my friend. Would you mind giving us a brief rundown of what she said?"
And that doesn't change the fact that it's all your fault. The banks. the government. The recession. America. Mrs. Rook. Every single thing that has gone wrong, it's your fault. Because we are. Every single one of us. We can sit here all day blaming other people. We blame the economy. We blame Europe. The opposition. The Weather. And then we blame these vast sweeping tides of history, you know, like they're out of control, like we're so helpless and little and small... but it's still our fault. You know why? It's that 1 pound t-shirt. A t-shirt that costs 1 pound. We can't resist it. Every single one of us. We see a t-shirt that costs 1 pound and we think, "Ooh that's a bargain, I'll have that." and we buy it. Not for best heaven forfend, but nice little t-shirt for the winter to go underneath, that'll do. And the shop keeper gets five miserable pence for that T-shirt and some little peasant in a field gets paid 0.01 pence... and we think that's fine. All of us. And we hand over our quid and we buy into that system for life. I saw it all going wrong when it began in the supermarkets, when they replaced all the women on the till with those automated checkouts. Yes. But You didn't do anything. did you? 20 years ago when they first popped up, did you walk out? Did you write letters of complaint? Did you shop elsewhere? No! You huffed and you puffed and you put up with it. And now all of those women are gone and we let it happen. And I think we do like them. Those checkout. We want them. Because it means that we can stroll through, pick up our shopping, and we don;t have to look that women in the eye. The women who's paid less than us. She's gone. We got rid of her. Sacked. Well done. So yes, it's our fault. This is the world we built. Congratulations! Cheers all! |
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By (user no longer on site)
over a year ago
|
I always use the scan and pack thing. Much easier, quick scan, pay, leave. Except some knobs do a big trolley shop through the self scan tills so I have to wait.
My local supermarket needs to get separate scan/ pay/ go tills.  |
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By *os19Man
over a year ago
Edmonton |
I use the self service checkouts at the two supermarkets that I use.One of them has 2-3 members of staff nearby to help anyone struggling and also if you buy matches in order to purchase them a member of staff has to approve it.The other supermarket not as good with the other normally one member of staff to help and of the 14 self service checkout there always seems to be 4-5 not working |
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"My dad who as many long suffering forum contributors know I'd 96 and partially sighted. He is frequently advised to use the self service checkout. Because he's old school he feels he has to do what they ask him. He can't see the screen or where to put his card or money. I have told him to smile nicely and tell the person asking him that he doesn't actually work there and if someone who does could serve him that would be lovely.
Self service is great if you're in a hurry but it's dehumanising and excludes certain people.
Ah, well, this is unacceptable. I can’t imagine why they wouldn’t help in in the first place, let alone send him to the self-scan checkout."
It's commonplace. He went to open a building society account and was handed a tablet to 'do it himself '. At every turn he's asked to do it himself or go on line even the GP surgery told him he needs to order repeat prescriptions on line. It makes me so cross.
Considering his age and eyesight he's pretty good with a laptop but there are limits and people just don't care that he's left unable to do many things
Aaannnd breathe.
Carry on |
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By (user no longer on site) OP
over a year ago
|
"Scanning items takes longer because it waits to register the item on the scale before you can scan the next. I don’t think they’re faster really. If there were no staff operated tills I think self-scan would makes things a lot slower. Staff on the tills
Also know where the barcodes are a lot quicker, especially from my own experience in retail.
Now the “scan as you shop” like Tesco does, that’s a game changer. "
Good point and you’ve just made me realise that I should have been more specific. I don’t actually use the self-scan checkout tills but love the scan-as-you-go ones. I will actually choose my supermarket based on scan-as-you-go technology. As I mentioned in my OP, M&S has the best scan-as-you-go.
Esso also has an app where I scan the pump barcode with their app before filling and pay through the app automatically when I replace the nozzle. I love it! Simply scan barcode, fill and go. That’s it. |
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By (user no longer on site)
over a year ago
|
I like them until…
‘Unexpected item in bagging area’
No there isn’t, stop trying to make me look like I’m thieving.
‘Please bag item’
I did! It’s there! Why can’t you feel it?
‘Please wait for assistance’
Smh
5 minutes later…assistant pokes till into submission
‘Thanks pet’
Scans next item
‘Item not recognised. Please wait for assistance’
 |
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By *ayHaychMan
over a year ago
Leeds (Home) / Sheffield (Work) |
"Scanning items takes longer because it waits to register the item on the scale before you can scan the next. I don’t think they’re faster really. If there were no staff operated tills I think self-scan would makes things a lot slower. Staff on the tills
Also know where the barcodes are a lot quicker, especially from my own experience in retail.
Now the “scan as you shop” like Tesco does, that’s a game changer.
Good point and you’ve just made me realise that I should have been more specific. I don’t actually use the self-scan checkout tills but love the scan-as-you-go ones. I will actually choose my supermarket based on scan-as-you-go technology. As I mentioned in my OP, M&S has the best scan-as-you-go.
Esso also has an app where I scan the pump barcode with their app before filling and pay through the app automatically when I replace the nozzle. I love it! Simply scan barcode, fill and go. That’s it."
Ah I see! I didn’t known about Esso that sounds really convenient. Don’t think they have that in my area! |
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By *oodmessMan
over a year ago
yumsville |
Can't stand the idea of shopping for goods and paying for them without any service in between. If the same self scanning or self service was across all retail environments it'd be a very bleak place to live. It's almost a warehousing of society.
It'll be vending machines in coffee shops, conveyor belt service in restaurants, chutes for fast food. Banks, offices, call centres are moving more online with forms and chatbots, no interaction outside your direct groups will be commonplace. |
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By *ndycoinsMan
over a year ago
Whaley Bridge,Nr Buxton, |
Do you get a discount on your shopping for doing someone else's job for them?
They are for the stores benefit,not customers.
They are certainly not quicker if you have any alcohol because the whole system stops until someone comes along and verifies you are over 18,someone who could be sat on a till. |
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By (user no longer on site)
over a year ago
|
"My dad who as many long suffering forum contributors know I'd 96 and partially sighted. He is frequently advised to use the self service checkout. Because he's old school he feels he has to do what they ask him. He can't see the screen or where to put his card or money. I have told him to smile nicely and tell the person asking him that he doesn't actually work there and if someone who does could serve him that would be lovely.
Self service is great if you're in a hurry but it's dehumanising and excludes certain people.
Ah, well, this is unacceptable. I can’t imagine why they wouldn’t help in in the first place, let alone send him to the self-scan checkout.
It's commonplace. He went to open a building society account and was handed a tablet to 'do it himself '. At every turn he's asked to do it himself or go on line even the GP surgery told him he needs to order repeat prescriptions on line. It makes me so cross.
Considering his age and eyesight he's pretty good with a laptop but there are limits and people just don't care that he's left unable to do many things
Aaannnd breathe.
Carry on "
Hi
It is very much like what you describe. What if you cannot afford todays prices of internet? Or never experienced technology. I grew up with no mobile phone used phone cards. Then remember seeing first ever mobile in a museum. |
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"I really do not like them, I’ve never been good with touch screens, they don’t seem to react with me. I don’t like how the shops have them to employ less staff and I don’t like how they use me to provide free labour.
I will always use the real check out and queue, as if I do use them someone needs to help me due to multi errors when using them.
I appreciate it’s something I’m most like doing wrong, however I feel we need less automation in the world, the supermarket doesn’t need to be a factory.
Rant over, ready for Sunday
I'm with you on this. Also those screens must be teeming with bacteria .
I especially agree with the free labour bit. "
 |
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By (user no longer on site) OP
over a year ago
|
"Anne Reid's monologue "£1 t-shirt" in Years & Years sums them up.
Google isn’t my friend. Would you mind giving us a brief rundown of what she said?
And that doesn't change the fact that it's all your fault. The banks. the government. The recession. America. Mrs. Rook. Every single thing that has gone wrong, it's your fault. Because we are. Every single one of us. We can sit here all day blaming other people. We blame the economy. We blame Europe. The opposition. The Weather. And then we blame these vast sweeping tides of history, you know, like they're out of control, like we're so helpless and little and small... but it's still our fault. You know why? It's that 1 pound t-shirt. A t-shirt that costs 1 pound. We can't resist it. Every single one of us. We see a t-shirt that costs 1 pound and we think, "Ooh that's a bargain, I'll have that." and we buy it. Not for best heaven forfend, but nice little t-shirt for the winter to go underneath, that'll do. And the shop keeper gets five miserable pence for that T-shirt and some little peasant in a field gets paid 0.01 pence... and we think that's fine. All of us. And we hand over our quid and we buy into that system for life. I saw it all going wrong when it began in the supermarkets, when they replaced all the women on the till with those automated checkouts. Yes. But You didn't do anything. did you? 20 years ago when they first popped up, did you walk out? Did you write letters of complaint? Did you shop elsewhere? No! You huffed and you puffed and you put up with it. And now all of those women are gone and we let it happen. And I think we do like them. Those checkout. We want them. Because it means that we can stroll through, pick up our shopping, and we don;t have to look that women in the eye. The women who's paid less than us. She's gone. We got rid of her. Sacked. Well done. So yes, it's our fault. This is the world we built. Congratulations! Cheers all!"
Thank you for posting that here. She’s right but I can’t say I am unhappy with my love of scan-as-you-go. I believe that as technology advances, there will be alternative industries that the workforce will move into. |
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By (user no longer on site) OP
over a year ago
|
"
Ah, well, this is unacceptable. I can’t imagine why they wouldn’t help in in the first place, let alone send him to the self-scan checkout.
It's commonplace. He went to open a building society account and was handed a tablet to 'do it himself '. At every turn he's asked to do it himself or go on line even the GP surgery told him he needs to order repeat prescriptions on line. It makes me so cross.
Considering his age and eyesight he's pretty good with a laptop but there are limits and people just don't care that he's left unable to do many things
Aaannnd breathe.
Carry on "
I didn’t realise it’s so commonplace. I must admit that where I live, I suspect that we have a high proportion of the elderly because although all these options are available to me technologically, there are still a high number of staff on hand to help perform a transaction, whether it’s at a bank, supermarket and so on. |
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By (user no longer on site) OP
over a year ago
|
"I like them until…
‘Unexpected item in bagging area’
No there isn’t, stop trying to make me look like I’m thieving.
‘Please bag item’
I did! It’s there! Why can’t you feel it?
‘Please wait for assistance’
Smh
5 minutes later…assistant pokes till into submission
‘Thanks pet’
Scans next item
‘Item not recognised. Please wait for assistance’
"
I must admit that I was quite aggrieved when a machine that normally says ‘thank you for shopping at xxxx’ after payment didn’t do it. I actually looked at the machine with a frown as I was collecting my bags.  |
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By (user no longer on site) OP
over a year ago
|
" ……….
Now the “scan as you shop” like Tesco does, that’s a game changer.
Good point and you’ve just made me realise that I should have been more specific. I don’t actually use the self-scan checkout tills but love the scan-as-you-go ones. I will actually choose my supermarket based on scan-as-you-go technology. As I mentioned in my OP, M&S has the best scan-as-you-go.
Esso also has an app where I scan the pump barcode with their app before filling and pay through the app automatically when I replace the nozzle. I love it! Simply scan barcode, fill and go. That’s it.
Ah I see! I didn’t known about Esso that sounds really convenient. Don’t think they have that in my area!"
Not all of their forecourts have them. The app shows you which ones do on a map. It’s marvellous. |
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By (user no longer on site)
over a year ago
|
If its a toss up between a self service supermarket option, or my local Lidl(that doesn't have self service) then I'd rather go to the self service. Lidl, queue for absolutely ages, the person on checkout barely acknowledges you, pretty much throws your groceries at you, while you quickly try and stuff them in your bag before they sit and glare at you waiting to take payment! No thanks! |
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By (user no longer on site)
over a year ago
|
"I …
What’s your preference and why?
Miles"
Narrator- “Woody, you do t need to stand in a soapbox to post on Fa…oh he’s doing it anyway!”
Op. I won’t use the self serve simply because of the fact that machine does not put money back into the economy. Those supermarket executives take full profits by not paying a wage to Mary who used to work there. Mary used to pay 20p to the pound in her wage in Income tax. That Beeping machine doesn’t.
So not only is Mary fighting for a job elsewhere, the country is falling to shit Because Mr Supermarket owner knows every loophole and grey area to not pay the taxes the public think they should.
So I que up with a handful of items at a till with someone I can say thank you to, just to kiss off the person telling me I can self serve if I want to. |
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"
Ah, well, this is unacceptable. I can’t imagine why they wouldn’t help in in the first place, let alone send him to the self-scan checkout.
It's commonplace. He went to open a building society account and was handed a tablet to 'do it himself '. At every turn he's asked to do it himself or go on line even the GP surgery told him he needs to order repeat prescriptions on line. It makes me so cross.
Considering his age and eyesight he's pretty good with a laptop but there are limits and people just don't care that he's left unable to do many things
Aaannnd breathe.
Carry on
I didn’t realise it’s so commonplace. I must admit that where I live, I suspect that we have a high proportion of the elderly because although all these options are available to me technologically, there are still a high number of staff on hand to help perform a transaction, whether it’s at a bank, supermarket and so on."
My dad often says he's being left behind.
All it would really take would be for people in retail and service industries to understand that some very elderly people have limitations when it comes to tech. |
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By *ltmeeMan
over a year ago
wrexham |
Yeah I love them. Limits social interaction. My personal favourite is Asda with their self scan phone app. Don't even have to use one of their scanners.
Unless there's a random check on what you've bought there's no interaction at all. |
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By *os19Man
over a year ago
Edmonton |
"
Ah, well, this is unacceptable. I can’t imagine why they wouldn’t help in in the first place, let alone send him to the self-scan checkout.
It's commonplace. He went to open a building society account and was handed a tablet to 'do it himself '. At every turn he's asked to do it himself or go on line even the GP surgery told him he needs to order repeat prescriptions on line. It makes me so cross.
Considering his age and eyesight he's pretty good with a laptop but there are limits and people just don't care that he's left unable to do many things
Aaannnd breathe.
Carry on
I didn’t realise it’s so commonplace. I must admit that where I live, I suspect that we have a high proportion of the elderly because although all these options are available to me technologically, there are still a high number of staff on hand to help perform a transaction, whether it’s at a bank, supermarket and so on.
My dad often says he's being left behind.
All it would really take would be for people in retail and service industries to understand that some very elderly people have limitations when it comes to tech. "
. I can understand your dad saying he is been left behind.When my mum goes to Lidl if they do not have a checkout open or close the checkout and she has to use the self service she leaves her basket there and walks out. |
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I try not to if I can help it. I don't want to enourage mechanisation of all processes and getting rid of people. I also back to paying in cash again as don't want to walk ourselves in to a cashless society. |
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I can either fully load a shopping trolley, to then fully unload it back on to the till and then back to bag it…….. or bag it once and done! I love smart shopping! 
(Unless it’s one of those stores what puts the smart shoppers with the self scanners!! Why do that???!!!  )
D. |
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The thing is weather we like them or not it's how it will b! I work in sainsburys!(only till this sat and my working life is over! Yay!) And people say I will go elsewhere if there is no maned checkout as often there's not first thing whilst I'm there! I start at 4 so when we open at 6 often it's only self serve! But it makes no odds as other supermarkets are the same! So where they go I don't know maybe a small shop? X |
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By (user no longer on site)
over a year ago
|
I hated them at first. They represent profit for the shareholders at the expense of jobs for the workers.
Years later I use them so that I don't have to have an awkward interaction as I become estranged from society in general.
The pub is shut, the corner shop closed down, neighbours only speak when looking for their wayward Hermes delivery, Deliveroo leaves my dinner at the door, Amazon drops off everything else.
All this happened after Sainsbury's installed those bloody machines to save themselves pennies in wages. If only the working classes were not so greedy, then I would have a social life. Damn you feckless povs.
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By *arkus1812Man
over a year ago
Lifes departure lounge NN9 Northamptonshire East not West MidlandsMidlands |
I will not use them.
I do my weekly shop at 7am on a Saturday morning at Morrisons and the manned tills are open from 7.30 which works out well for me, the staff are super friendly and chat freely, if not too busy they will also help me pack my bags. No age checks on alcohol either.
Long my it continue.
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By (user no longer on site) OP
over a year ago
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"I like them until…
‘Unexpected item in bagging area’
No there isn’t, stop trying to make me look like I’m thieving.
‘Please bag item’
I did! It’s there! Why can’t you feel it?
‘Please wait for assistance’
Smh
5 minutes later…assistant pokes till into submission
‘Thanks pet’
Scans next item
‘Item not recognised. Please wait for assistance’
"
Thank you Fluffy!!
They are a freaking nightmare.
Tones x |
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I prefer the speed of using them if I can but many are not wheelchair friendly. You can't get your knees underneath, you have to stretch/lean dangerously to use the touchscreen and often they have been calibrated by a 6ft person standing up so they don't recognise being touched from "below". M&S Foodhall ones are atrocious for wheelchairs and my complaints have come to nought. |
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By (user no longer on site) OP
over a year ago
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"I …
What’s your preference and why?
Miles
Narrator- “Woody, you do t need to stand in a soapbox to post on Fa…oh he’s doing it anyway!”
Op. I won’t use the self serve simply because of the fact that machine does not put money back into the economy. Those supermarket executives take full profits by not paying a wage to Mary who used to work there. Mary used to pay 20p to the pound in her wage in Income tax. That Beeping machine doesn’t.
So not only is Mary fighting for a job elsewhere, the country is falling to shit Because Mr Supermarket owner knows every loophole and grey area to not pay the taxes the public think they should.
So I que up with a handful of items at a till with someone I can say thank you to, just to kiss off the person telling me I can self serve if I want to. "
Good point. It’s admirable that you’re making a stand on principle.
What if the pennies they save on Mary’s wage went into your pocket to keep prices lower, which means you’ll spend it elsewhere to keep someone else employed, at a restaurant perhaps?
What if Mary finds a job to make components for the machines?
What if the profits were given to shareholders as dividends, which includes Mary’s pension fund?
It’s hard when the answer is focused on an individual like Mary, which isn’t necessarily benefiting Maureen, Marlene and Maria.
Miles |
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By (user no longer on site) OP
over a year ago
|
"I …
What’s your preference and why?
Miles
Narrator- “Woody, you do t need to stand in a soapbox to post on Fa…oh he’s doing it anyway!”
Op. I won’t use the self serve simply because of the fact that machine does not put money back into the economy. Those supermarket executives take full profits by not paying a wage to Mary who used to work there. Mary used to pay 20p to the pound in her wage in Income tax. That Beeping machine doesn’t.
So not only is Mary fighting for a job elsewhere, the country is falling to shit Because Mr Supermarket owner knows every loophole and grey area to not pay the taxes the public think they should.
So I que up with a handful of items at a till with someone I can say thank you to, just to kiss off the person telling me I can self serve if I want to.
Good point. It’s admirable that you’re making a stand on principle.
What if the pennies they save on Mary’s wage went into your pocket to keep prices lower, which means you’ll spend it elsewhere to keep someone else employed, at a restaurant perhaps?
What if Mary finds a job to make components for the machines?
What if the profits were given to shareholders as dividends, which includes Mary’s pension fund?
It’s hard when the answer is focused on an individual like Mary, which isn’t necessarily benefiting Maureen, Marlene and Maria.
Miles"
* Miles hands soapbox back to Woody. |
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By (user no longer on site) OP
over a year ago
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"Yeah I love them. Limits social interaction. My personal favourite is Asda with their self scan phone app. Don't even have to use one of their scanners.
Unless there's a random check on what you've bought there's no interaction at all. "
.
Aha, this is my thinking. I don’t have an Asda here but that sounds like the same app that M&S has. It’s brilliant. |
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By (user no longer on site) OP
over a year ago
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"I try not to if I can help it. I don't want to enourage mechanisation of all processes and getting rid of people. I also back to paying in cash again as don't want to walk ourselves in to a cashless society. "
As Tones will attest, I avoid cash at all cost because I always lose some of it whenever I carry any on me. |
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By (user no longer on site) OP
over a year ago
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"I can either fully load a shopping trolley, to then fully unload it back on to the till and then back to bag it…….. or bag it once and done! I love smart shopping!
(Unless it’s one of those stores what puts the smart shoppers with the self scanners!! Why do that???!!! )
D."
Amen to that!!! It makes sense. |
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By (user no longer on site) OP
over a year ago
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"The thing is weather we like them or not it's how it will b! I work in sainsburys!(only till this sat and my working life is over! Yay!) And people say I will go elsewhere if there is no maned checkout as often there's not first thing whilst I'm there! I start at 4 so when we open at 6 often it's only self serve! But it makes no odds as other supermarkets are the same! So where they go I don't know maybe a small shop? X"
Hold on…..I thought you’d retired a fortnight or so ago. |
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By (user no longer on site) OP
over a year ago
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"I hated them at first. They represent profit for the shareholders at the expense of jobs for the workers.
Years later I use them so that I don't have to have an awkward interaction as I become estranged from society in general.
The pub is shut, the corner shop closed down, neighbours only speak when looking for their wayward Hermes delivery, Deliveroo leaves my dinner at the door, Amazon drops off everything else.
All this happened after Sainsbury's installed those bloody machines to save themselves pennies in wages. If only the working classes were not so greedy, then I would have a social life. Damn you feckless povs.
"
Those spineless proletariat, eh?! |
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I was just completing my shop yesterday at the pay n go when the till next to me kept saying to the couple ..... I'm sorry, I didn't recognise that last item.
I'm sorry, I didn't recognise that last item.
I'm sorry, I didn't recognise that last item.
Each time they tried again ..... As I walked past I leaned over n said to the till ....'it's a lettuce' ..
Amused me anyway . |
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"I use them because I hate waiting in the queue for the other checkouts but they are frustrating. I don’t think I’ve ever been to one that hasn’t needed someone coming over to fix it. "
I’m with you on this one - they’re just not always as convenient as quick as you hope when you get there.
Mrs xx |
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By *orny PTMan
over a year ago
Peterborough |
"Prefer these, pack as we go around no need to double handle everything. "
Unless of course, ASDA decide to get you to empty your bags on a tiny bench and go over everything. 
3 times on the trot, is taking the piss.
Can anyone explain why the baggage area on these unpaid labour zones are so much lower than the conveyor belt at the manned checkouts? This lower height is so unergonomic. |
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By (user no longer on site)
over a year ago
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"- I’m ‘antisocial’ & LOVE self-service
Buying booze and age restricted gloves always requires a member of staff."
ah, hence me not buying booze or age-restricted gloves at any self service outlets |
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By *yesgreenMan
over a year ago
north and south |
"Anne Reid's monologue "£1 t-shirt" in Years & Years sums them up.
Moan if you hate it, as silence will often be seen as a sign of approval.
A stiff upper lip = sealed lips."
Rather chat to real person and interact with them and queue relaxing, We Don’t want machines taking over |
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By (user no longer on site) OP
over a year ago
|
"I will not use them.
I do my weekly shop at 7am on a Saturday morning at Morrisons and the manned tills are open from 7.30 which works out well for me, the staff are super friendly and chat freely, if not too busy they will also help me pack my bags. No age checks on alcohol either.
Long my it continue.
"
I concede that it can be an uplifting experience to have a chat with a friendly till staff. This is why Tones despises the machines.
However, she’s sociable, friendly and chatty and I’m, generally, not. Is there an element of our ‘socialbility’ in our preference too? |
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By (user no longer on site) OP
over a year ago
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"I prefer the speed of using them if I can but many are not wheelchair friendly. You can't get your knees underneath, you have to stretch/lean dangerously to use the touchscreen and often they have been calibrated by a 6ft person standing up so they don't recognise being touched from "below". M&S Foodhall ones are atrocious for wheelchairs and my complaints have come to nought. "
.
Download the M&S app. You needn’t approach a till at all. It’s really good. |
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By (user no longer on site) OP
over a year ago
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"I will not use them.
I do my weekly shop at 7am on a Saturday morning at Morrisons and the manned tills are open from 7.30 which works out well for me, the staff are super friendly and chat freely, if not too busy they will also help me pack my bags. No age checks on alcohol either.
Long my it continue.
I concede that it can be an uplifting experience to have a chat with a friendly till staff. This is why Tones despises the machines.
However, she’s sociable, friendly and chatty and I’m, generally, not. Is there an element of our ‘socialbility’ in our preference too?"
Don't be a grump.
Tones x |
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By (user no longer on site) OP
over a year ago
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"...on a lighter note, as guy who's shy about buying women's underwear they are a godsend!!
Obviously the undies are under my boxes of beer to hide them until the very last minute lol "
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By (user no longer on site) OP
over a year ago
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"++UNEXPECTED THREAD IN LOUNGE AREA++
I agree, this should be in the virus section as reading it gave me a rash!"
Poor you. You haven't scratched that itch yet?
T. |
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By (user no longer on site) OP
over a year ago
|
"Anne Reid's monologue "£1 t-shirt" in Years & Years sums them up.
Moan if you hate it, as silence will often be seen as a sign of approval.
A stiff upper lip = sealed lips.Rather chat to real person and interact with them and queue relaxing, We Don’t want machines taking over "
I love the machines. I can’t wait for driverless cars, I must say.
Miles |
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By (user no longer on site) OP
over a year ago
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"++UNEXPECTED THREAD IN LOUNGE AREA++
I agree, this should be in the virus section as reading it gave me a rash!
Poor you. You haven't scratched that itch yet?
T.
Is that an offer?"
That queue is too long for me  |
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"I prefer the speed of using them if I can but many are not wheelchair friendly. You can't get your knees underneath, you have to stretch/lean dangerously to use the touchscreen and often they have been calibrated by a 6ft person standing up so they don't recognise being touched from "below". M&S Foodhall ones are atrocious for wheelchairs and my complaints have come to nought. .
Download the M&S app. You needn’t approach a till at all. It’s really good."
My phone doesn't have space for an app for every single shop I might go in. I rarely shop in M&S (birthday gifts, Christmas). Co-op self serve are also the same as M&S wheelchair wise. Sainsbury's are too high. Tesco Express ditto. Just design the self serve checkouts better or make sure there's somewhere else for people to go.
We do Scan and Shop in Sainsbury's but we're together when we go the weekly shop and he does the bit at the end on the self serve touch screen.
Aside self serve, many shops and cafés are not accessible re: payment for wheelchair users. Check out coffee shops such as Costa, Nero and Starbucks and all have standing height counters and debit card readers that are way too high to reach. They rarely can be brought close enough to 'bip' and often find myself handing my card over to the server instead. Lack of wheelchair access in shops isn't just about getting over the threshold. And don't get me started on clothing shop fitting rooms |
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By *oo..Woman
over a year ago
Boo's World |
"Anne Reid's monologue "£1 t-shirt" in Years & Years sums them up.
Moan if you hate it, as silence will often be seen as a sign of approval.
A stiff upper lip = sealed lips.Rather chat to real person and interact with them and queue relaxing, We Don’t want machines taking over
I love the machines. I can’t wait for driverless cars, I must say.
Miles"
Come to Milton Keynes, we already have them,they seem to work okay as long as you stay behind them as they cut you up on every roundabout going otherwise! |
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By (user no longer on site) OP
over a year ago
|
"
I love the machines. I can’t wait for driverless cars, I must say.
Miles
Come to Milton Keynes, we already have them,they seem to work okay as long as you stay behind them as they cut you up on every roundabout going otherwise! "
The thing is, if all cars were driverless, we wouldn’t even notice that they were cutting any other car up. They probably wouldn’t because they’d all behave as programmed to avoid each other and eliminate the human condition to speed up or slow down and so on. Traffic flow would be better managed as they’d respond to traffic conditions as it was being updated to take alternative routes automatically.
I’m dreaming of a driverless car society.
Miles |
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"I love them. Tones despises them with a passion.
She despises the lack of human interaction and coldness of the transaction and how something always seems to go wrong technically for her. I think the machine senses her hatred of it and deliberately acts up to spite her.
For me, M&S has the best one. I scan with my phone and pay within the app as I’m leaving. No need to even go near a till of any sort. No queue or human interaction at all and the receipt is in the app.
What’s your preference and why?
Miles"
Ive never used one, even though my local supermarket had a refit and installed half a dozen of the witchcraft machines. I live the old fashioned conveyor belt and a chat with the checkout girl whilst I'm packing my shopping. |
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I prefer the manned ones. But, Decathlon in France (maybe UK too, haven't got one near) there's no need to scan stuff, you just drop it into a special box at the till and it all instantly appears totalled up on the screen. Brilliant tech. |
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"I …
What’s your preference and why?
Miles
Narrator- “Woody, you do t need to stand in a soapbox to post on Fa…oh he’s doing it anyway!”
Op. I won’t use the self serve simply because of the fact that machine does not put money back into the economy. Those supermarket executives take full profits by not paying a wage to Mary who used to work there. Mary used to pay 20p to the pound in her wage in Income tax. That Beeping machine doesn’t.
So not only is Mary fighting for a job elsewhere, the country is falling to shit Because Mr Supermarket owner knows every loophole and grey area to not pay the taxes the public think they should.
So I que up with a handful of items at a till with someone I can say thank you to, just to kiss off the person telling me I can self serve if I want to.
Good point. It’s admirable that you’re making a stand on principle.
What if the pennies they save on Mary’s wage went into your pocket to keep prices lower, which means you’ll spend it elsewhere to keep someone else employed, at a restaurant perhaps?
What if Mary finds a job to make components for the machines?
What if the profits were given to shareholders as dividends, which includes Mary’s pension fund?
It’s hard when the answer is focused on an individual like Mary, which isn’t necessarily benefiting Maureen, Marlene and Maria.
Miles"
The pennies never go back into your pocket though they just mean higher profits, take for example the bag for life which in most stores costs 40 p the bag for life lasts for about 6 shops and develops holes or handles pull off, sure we've reduced the amount of plastic bags but we've replaced them with thicker bags which last longer and we pay for them, who profits from that? Pay cash or lose it pay an assistant or we'll lose them, slow the process down |
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"I …
What’s your preference and why?
Miles
Narrator- “Woody, you do t need to stand in a soapbox to post on Fa…oh he’s doing it anyway!”
Op. I won’t use the self serve simply because of the fact that machine does not put money back into the economy. Those supermarket executives take full profits by not paying a wage to Mary who used to work there. Mary used to pay 20p to the pound in her wage in Income tax. That Beeping machine doesn’t.
So not only is Mary fighting for a job elsewhere, the country is falling to shit Because Mr Supermarket owner knows every loophole and grey area to not pay the taxes the public think they should.
So I que up with a handful of items at a till with someone I can say thank you to, just to kiss off the person telling me I can self serve if I want to.
Good point. It’s admirable that you’re making a stand on principle.
What if the pennies they save on Mary’s wage went into your pocket to keep prices lower, which means you’ll spend it elsewhere to keep someone else employed, at a restaurant perhaps?
What if Mary finds a job to make components for the machines?
What if the profits were given to shareholders as dividends, which includes Mary’s pension fund?
It’s hard when the answer is focused on an individual like Mary, which isn’t necessarily benefiting Maureen, Marlene and Maria.
MilesThe pennies never go back into your pocket though they just mean higher profits, take for example the bag for life which in most stores costs 40 p the bag for life lasts for about 6 shops and develops holes or handles pull off, sure we've reduced the amount of plastic bags but we've replaced them with thicker bags which last longer and we pay for them, who profits from that? Pay cash or lose it pay an assistant or we'll lose them, slow the process down "
They replace your battery ld bag for life for free when it’s no longer usable. |
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"I …
What’s your preference and why?
Miles
Narrator- “Woody, you do t need to stand in a soapbox to post on Fa…oh he’s doing it anyway!”
Op. I won’t use the self serve simply because of the fact that machine does not put money back into the economy. Those supermarket executives take full profits by not paying a wage to Mary who used to work there. Mary used to pay 20p to the pound in her wage in Income tax. That Beeping machine doesn’t.
So not only is Mary fighting for a job elsewhere, the country is falling to shit Because Mr Supermarket owner knows every loophole and grey area to not pay the taxes the public think they should.
So I que up with a handful of items at a till with someone I can say thank you to, just to kiss off the person telling me I can self serve if I want to.
Good point. It’s admirable that you’re making a stand on principle.
What if the pennies they save on Mary’s wage went into your pocket to keep prices lower, which means you’ll spend it elsewhere to keep someone else employed, at a restaurant perhaps?
What if Mary finds a job to make components for the machines?
What if the profits were given to shareholders as dividends, which includes Mary’s pension fund?
It’s hard when the answer is focused on an individual like Mary, which isn’t necessarily benefiting Maureen, Marlene and Maria.
MilesThe pennies never go back into your pocket though they just mean higher profits, take for example the bag for life which in most stores costs 40 p the bag for life lasts for about 6 shops and develops holes or handles pull off, sure we've reduced the amount of plastic bags but we've replaced them with thicker bags which last longer and we pay for them, who profits from that? Pay cash or lose it pay an assistant or we'll lose them, slow the process down
They replace your battery ld bag for life for free when it’s no longer usable."
Bag for life, not battery |
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By *orny PTMan
over a year ago
Peterborough |
"My oh sometimes goes to the self service checkout and just stands there button bashing until the assistant comes over and does it for him."
A fellow tribe member! Welcome to the new luddites.
Tech is supposed to enhance life not make it heell on earth. |
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At M&S clothing and homeward they have self scan tills (card payment only) but there is still a member of staff always hosting to interact with and assist. So best of both worlds. Unless paying with cash or refunds. |
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By *EAT..85Woman
over a year ago
Nottingham |
"I prefer self checkout as it means I can pay for the few things I need.
I don't get why they still need staff approval when I buy 0% cider though "
Key words in the system flag staff approval needed. Toddler cutlery needs approval as it has knife in the title! Liquor flavoured chocolates etc. |
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"Anne Reid's monologue "£1 t-shirt" in Years & Years sums them up.
Moan if you hate it, as silence will often be seen as a sign of approval.
A stiff upper lip = sealed lips.Rather chat to real person and interact with them and queue relaxing, We Don’t want machines taking over
I love the machines. I can’t wait for driverless cars, I must say.
Miles
Come to Milton Keynes, we already have them,they seem to work okay as long as you stay behind them as they cut you up on every roundabout going otherwise! "
Just put a phone number on the doors and a taxi sign on the roof and everyone will accept it as normal  |
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I neither use the self-checkout machines nor the cashiers and conveyors.
I use my own self-checkout at home, on the PC, when I load up my previously saved basket of favourite items and click order.
I can get my shopping done in minutes and it arrives the next day.
|
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"I …
What’s your preference and why?
Miles
Narrator- “Woody, you do t need to stand in a soapbox to post on Fa…oh he’s doing it anyway!”
Op. I won’t use the self serve simply because of the fact that machine does not put money back into the economy. Those supermarket executives take full profits by not paying a wage to Mary who used to work there. Mary used to pay 20p to the pound in her wage in Income tax. That Beeping machine doesn’t.
So not only is Mary fighting for a job elsewhere, the country is falling to shit Because Mr Supermarket owner knows every loophole and grey area to not pay the taxes the public think they should.
So I que up with a handful of items at a till with someone I can say thank you to, just to kiss off the person telling me I can self serve if I want to.
Good point. It’s admirable that you’re making a stand on principle.
What if the pennies they save on Mary’s wage went into your pocket to keep prices lower, which means you’ll spend it elsewhere to keep someone else employed, at a restaurant perhaps?
What if Mary finds a job to make components for the machines?
What if the profits were given to shareholders as dividends, which includes Mary’s pension fund?
It’s hard when the answer is focused on an individual like Mary, which isn’t necessarily benefiting Maureen, Marlene and Maria.
MilesThe pennies never go back into your pocket though they just mean higher profits, take for example the bag for life which in most stores costs 40 p the bag for life lasts for about 6 shops and develops holes or handles pull off, sure we've reduced the amount of plastic bags but we've replaced them with thicker bags which last longer and we pay for them, who profits from that? Pay cash or lose it pay an assistant or we'll lose them, slow the process down
They replace your battery ld bag for life for free when it’s no longer usable."
That maybe but who remembers to take one back to the shop for next shop i end up buying another |
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By *ames-77Man
over a year ago
milton keynes |
Beginning of the end of civilisation.. give it time all police will be drones and robots there will be no compassion or understanding your electric car will just be immobilised and you'll be detained and remain there until they electronically fine money from your account without any appeal |
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"Beginning of the end of civilisation.. give it time all police will be drones and robots there will be no compassion or understanding your electric car will just be immobilised and you'll be detained and remain there until they electronically fine money from your account without any appeal "
And this is bad why precisely ?
Drones support law enforcement.
Robots follow instructions and I value impartiality.
Don't pay your fuel ?...you ain't going nowhere.
You're dystopian future is quite different from mine |
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By (user no longer on site)
over a year ago
|
"I love them. Tones despises them with a passion.
She despises the lack of human interaction and coldness of the transaction and how something always seems to go wrong technically for her. I think the machine senses her hatred of it and deliberately acts up to spite her.
For me, M&S has the best one. I scan with my phone and pay within the app as I’m leaving. No need to even go near a till of any sort. No queue or human interaction at all and the receipt is in the app.
What’s your preference and why?
Miles"
Depends on the queue tbh ..l go where there's people with less shopping, it doesn't bother me too much though, you do of course have the arguement that self service does away with employment as such ...they might have a point |
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By (user no longer on site)
over a year ago
|
"Beginning of the end of civilisation.. give it time all police will be drones and robots there will be no compassion or understanding your electric car will just be immobilised and you'll be detained and remain there until they electronically fine money from your account without any appeal
And this is bad why precisely ?
Drones support law enforcement.
Robots follow instructions and I value impartiality.
Don't pay your fuel ?...you ain't going nowhere.
You're dystopian future is quite different from mine "
Agreed |
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By *mily36CWoman
over a year ago
Beds (or anywhere beginning with B..!?) |
Love a self check out and a scan and shop ... you can interact with any member of staff if you feel the need, I just happen to like the speed and no one nosing over my stuff...
... plus then no one raises an eyebrow at the rope, lube and latex gloves purchase |
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"I love them. Tones despises them with a passion.
She despises the lack of human interaction and coldness of the transaction and how something always seems to go wrong technically for her. I think the machine senses her hatred of it and deliberately acts up to spite her.
For me, M&S has the best one. I scan with my phone and pay within the app as I’m leaving. No need to even go near a till of any sort. No queue or human interaction at all and the receipt is in the app.
What’s your preference and why?
Miles"
Hate them. |
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