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By (user no longer on site) OP
over a year ago
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So I brought a pro microphone of their website. Got it opened it qnd it don't work. Tried to take it back but because I opened it I can't return it surely that's wrong |
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Try somebody else in the store, then try the manager, then try the area manager, then trading standards.
They can't sell you faulty goods. That's both ridiculous and unlawful. How are you supposed to find out something doesn't work before you open the box? |
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By (user no longer on site)
over a year ago
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"Curry's is the worst place to buy anything from. I wouldn't even trust them to sell me a banana.
F"
Sorry, got ahead of myself with my dismay of them. Stand your ground with them and expect them to put it right
F |
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By (user no longer on site)
over a year ago
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"So I brought a pro microphone of their website. Got it opened it qnd it don't work. Tried to take it back but because I opened it I can't return it surely that's wrong"
Very wrong. Every retailer must honour the statutory warranty under the consumer rights Act. |
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Go back into the store singing the tune Lovefool by The Cardigans with your microphone plugged into a bluetooth speaker that you've strapped to your chest.
Staff will soon notice that the microphone isn't working when can't hear you properly and will issue a refund. |
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From currys site.
Faulty items
If your item is faulty, we’re happy to offer you an exchange or a refund within 30 days of purchase or delivery.
If more than 30 days have passed since purchase or delivery, we may be able to repair your faulty item, provided it is still within its guarantee period (normally 12 months from purchase).
Please bear in mind, we don’t offer exchanges, refunds, or repairs if your item is faulty due to accidental damage, neglect, misuse, or normal wear and tear.
Changed your mind?
If you purchased online, you can return your item within 30 days even if you have opened it for inspection. It must be returned as new and where possible, in its original packaging.
If you purchased in store, you can return your item within 30 days in its unopened and sealed packaging along with proof of purchase (excludes connected products with airtime, such as a mobile phone, sim contract or broadband connection*).
*Returns policies for connected products differ by network. You can change or cancel your contract with ID within 14 days of purchase. You are not able to change or cancel your contract with Vodafone. |
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