Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
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By *Ryan-Man
over a year ago
In Your Bush |
Do you have up to date anti virus software installed ?
You could also try downloading and installing malwarebytes (free) this will detect and remove any malware including worms, trojans, rootkits, rogues, dialers and spyware.
If this doesn't pick anything up and your AV scan is clear, it could be a lack of video card memory. |
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Yep we run all these regularly and have anti virus,but there is nothing.We have even gone through and deleted anything we don't use that can take up memory space.
Done all nvidia driver updates etc |
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Product Description: Packard Bell Imedia S3720 Quad Core Desktop PC
Processor: Intel Core 2 Quad Q8300 2.50GHz
Memory: 3GB RAM (Installed)
Hard Drive: 320GB Hard Drive
Optical Drive: DVD+/-RW Supermulti
Operating System: Microsoft Windows 7 Home Premium (64-bit)
Monitor: None.
Graphics Controller: nVidia GeForce 7100
Video Memory: 256MB
Audio Output: Realtek Audio
Networking: 10/100/1000 Gigabit
Its when streaming also sometimes with the filmon streaming live tv |
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By (user no longer on site)
over a year ago
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For playing games, your graphics card is very low spec.
For streaming video, I would have thought it was ok - you may want to try updating your Graphics Card drivers.
One of the main reasons streaming stutters is your internet connection rate - what sort of speed are you getting on your connection?
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"For playing games, your graphics card is very low spec.
For streaming video, I would have thought it was ok - you may want to try updating your Graphics Card drivers.
One of the main reasons streaming stutters is your internet connection rate - what sort of speed are you getting on your connection?
"
In france the internet is shit no fibre optic or anything like that here.
We are with orange think its 3 gig or something,but its faster than we had in our old house,that was always ok streaming stuff.With some things you just had to let the stream download for a time before watching as it used to catch up |
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By (user no longer on site)
over a year ago
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So you're using a mobile signal 3g internet. That's gonna be your issue.
It may not have been a prob before but now you got higher resolution videos , HD etc take up more bandwidth to stream. |
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"Or a 3mb broadband connection, either way its slow. "
No its a 3mb broadband connection..
But if its the connection why does it still do itn something that has downloaded ? And why did it not do it when we had a 2mb connection ? |
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"So you're using a mobile signal 3g internet. That's gonna be your issue.
It may not have been a prob before but now you got higher resolution videos , HD etc take up more bandwidth to stream. "
So putting in a better graphic card would make no difference ? |
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By (user no longer on site)
over a year ago
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Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
"
Ok will try that...France seem shit generally for internet,when you think 3 mb is the fastest we can get down here in 2013 ..  |
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By (user no longer on site)
over a year ago
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
Ok will try that...France seem shit generally for internet,when you think 3 mb is the fastest we can get down here in 2013 .. "
Organise a protest and march on Paris - seems to work for the Farmers, Lorry Drivers and Air Traffic Controllers! |
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
"
Download 12.70 mb/s
Upload0.84 mb/s
Ping 43ms
Grade B+ faster than 78% of France ..
Says it all !! |
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By (user no longer on site)
over a year ago
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
Download 12.70 mb/s
Upload0.84 mb/s
Ping 43ms
Grade B+ faster than 78% of France ..
Says it all !! "
Your getting 12Mb off a 3Mb line?
OR should that be 1.2Mb? |
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
Ok will try that...France seem shit generally for internet,when you think 3 mb is the fastest we can get down here in 2013 ..
Organise a protest and march on Paris - seems to work for the Farmers, Lorry Drivers and Air Traffic Controllers!"
That won't work ! Technology is miles behind down here...  |
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
Download 12.70 mb/s
Upload0.84 mb/s
Ping 43ms
Grade B+ faster than 78% of France ..
Says it all !!
Your getting 12Mb off a 3Mb line?
OR should that be 1.2Mb?"
On the test results its says
12.70 download so fook knows |
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By *oodmessMan
over a year ago
yumsville |
"Product Description: Packard Bell Imedia S3720 Quad Core Desktop PC
Processor: Intel Core 2 Quad Q8300 2.50GHz
Memory: 3GB RAM (Installed)
Hard Drive: 320GB Hard Drive
Optical Drive: DVD+/-RW Supermulti
Operating System: Microsoft Windows 7 Home Premium (64-bit)
Monitor: None.
Graphics Controller: nVidia GeForce 7100
Video Memory: 256MB
Audio Output: Realtek Audio
Networking: 10/100/1000 Gigabit
Its when streaming also sometimes with the filmon streaming live tv"
I would go to a small independent computer shop.
Upgrading your graphics card depends on the PSU (power supply). 256MB graphics is very low, for gaming 1gb is pretty well standard - though it will also improve tv/dvd performance too especially as an upgrade will have a HDMI connector.
You need to find out what motherboard you have and the speed of the PCI/PCI-E x16 slot.
If you do you can buy one off shelf and simply plug it in though a small independent will be cheaper than PC world.
Expect somewhere around £100+ to buy and them fit a decent one |
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By (user no longer on site)
over a year ago
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
Download 12.70 mb/s
Upload0.84 mb/s
Ping 43ms
Grade B+ faster than 78% of France ..
Says it all !!
Your getting 12Mb off a 3Mb line?
OR should that be 1.2Mb?
On the test results its says
12.70 download so fook knows "
Thats pretty damn respectable. The only thing I can think of is that you get a lot of dropouts / reconnects which may affect the connection when constantly streaming information.
What services are you streaming from? BBC Iplayer and that sort of thing or are you watching downloaded movie files etc on your PC?
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By *oodmessMan
over a year ago
yumsville |
just googled your pc .. if its the sames you can upgrade the memory if youre running a 64bit version of windows not 32bit:
Memory Type: DDR2 PC2-6400, DDR2 PC2-5300, DDR2, DDR3 (non-ECC)
Maximum Memory: 4GB
the video looks to be a PCI-E x16 slot
Just done a little googling around and a card recommended would be the 9500GT series though this is guesswork really. With extra ram and an uprated card youre looking at circa £180 id say
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"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
Download 12.70 mb/s
Upload0.84 mb/s
Ping 43ms
Grade B+ faster than 78% of France ..
Says it all !!
Your getting 12Mb off a 3Mb line?
OR should that be 1.2Mb?
On the test results its says
12.70 download so fook knows
Thats pretty damn respectable. The only thing I can think of is that you get a lot of dropouts / reconnects which may affect the connection when constantly streaming information.
What services are you streaming from? BBC Iplayer and that sort of thing or are you watching downloaded movie files etc on your PC?
"
We stream music videos and stuff from youtube,
Watch uk TV through the filmon site or app and steam or download movies sometimes.
Can't use BBC ipayer or any of the others here as you need a UK IP address. |
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"just googled your pc .. if its the sames you can upgrade the memory if youre running a 64bit version of windows not 32bit:
Memory Type: DDR2 PC2-6400, DDR2 PC2-5300, DDR2, DDR3 (non-ECC)
Maximum Memory: 4GB
the video looks to be a PCI-E x16 slot
Just done a little googling around and a card recommended would be the 9500GT series though this is guesswork really. With extra ram and an uprated card youre looking at circa £180 id say
"
Sounds like this may be the option especially with everything being HD now |
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By (user no longer on site)
over a year ago
|
"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.
Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'
Download 12.70 mb/s
Upload0.84 mb/s
Ping 43ms
Grade B+ faster than 78% of France ..
Says it all !!
Your getting 12Mb off a 3Mb line?
OR should that be 1.2Mb?
On the test results its says
12.70 download so fook knows
Thats pretty damn respectable. The only thing I can think of is that you get a lot of dropouts / reconnects which may affect the connection when constantly streaming information.
What services are you streaming from? BBC Iplayer and that sort of thing or are you watching downloaded movie files etc on your PC?
We stream music videos and stuff from youtube,
Watch uk TV through the filmon site or app and steam or download movies sometimes.
Can't use BBC ipayer or any of the others here as you need a UK IP address."
projectfreeTV |
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By *oodmessMan
over a year ago
yumsville |
google the make/model: Packard Bell Imedia S3720
and find the specs for the PCI slot.
all you do then is find a good card to match the pci slot and plug it in.
Upgrading the ram to a potential max of 4gb will also help
Though remember the PSU has to have the power to support the new graphics card. Most standard PSU's are around 300 watts.. some cards need a minimum of 400 to power them or you faced with them crashing and defeating the object.
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By (user no longer on site)
over a year ago
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im no expert but we stream from our 4 year old laptop with no problems, and it wasnt a high spec when new, we do have a very good broard band tho, this would be my first thought. also your antivirus might be the problem, most are real system hogs, we use microsoft security, it is way better than any other we have tried, and best of all its free.
lets face it who better to protect windows than the maker of windows? |
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By (user no longer on site)
over a year ago
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I think their model of PC has a PCI-E slot on the Mobo, but Ive been unable to find out the wattage of the PSU, which I suspect to be about 250W to 300W.
Rather than hazarding a guess, probably best to take it to a trusted local PC shop.
However, IMHO, adding an extra 1Gb of memory (to bringing to to 4Gb in total) will not make any difference to the overall speed unless you're playing the latest games or video / photo editing on very large files. |
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By *Ryan-Man
over a year ago
In Your Bush |
"
However, IMHO, adding an extra 1Gb of memory (to bringing to to 4Gb in total) will not make any difference to the overall speed unless you're playing the latest games or video / photo editing on very large files. "
Agreed. They wouldn't even notice the difference. |
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By *oodmessMan
over a year ago
yumsville |
"I think their model of PC has a PCI-E slot on the Mobo, but Ive been unable to find out the wattage of the PSU, which I suspect to be about 250W to 300W.
Rather than hazarding a guess, probably best to take it to a trusted local PC shop.
However, IMHO, adding an extra 1Gb of memory (to bringing to to 4Gb in total) will not make any difference to the overall speed unless you're playing the latest games or video / photo editing on very large files. "
was just going to suggest that - buy the graphics card from as shop as they will update the drivers too and consider what the system can take. I think its a 250 watt power supply.
When it been installed google the ram type (listed above - though it will also say it on the side of the ram) and buy that seperately. Gooogle the ram type and then type in "sale" after it - as this is an easy install you can do yourself and get a discount with promotial sales. |
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Thanks everyone great help..
Think we'll take it to the PC shop to get them change the graphic card..
We don't use it for gaming,but do alot of skyping with family back home and downloading movies etc |
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By (user no longer on site)
over a year ago
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Pointless upgrading the ram if you're upgrading the graphics card, the ram won't be recognised.
I'd check for updates for the flash player, disable browser add ons and also check if there are any comparability issues with flash player and your browser, a recent Firefox update caused instability on a lot of flash based sites, even they advised people to use Chrome until it was resolved.
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By (user no longer on site)
over a year ago
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"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
"
Bin it and buy a new one. |
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By (user no longer on site)
over a year ago
|
"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
Bin it and buy a new one. "
That's a bit drastic! |
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By (user no longer on site)
over a year ago
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honestly think i must talk shit...but go and spend £100+ on a graphics card
when I'm using a possibly 5year old dell inspiron 1545
with no issues on jerky video etc...in fact ive 5gig left of my 160gig hard drive and 2gig ram..crap intel graphics chip
am sure I'm doing something right somewhere...for free  |
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By *Ryan-Man
over a year ago
In Your Bush |
"honestly think i must talk shit...but go and spend £100+ on a graphics card
when I'm using a possibly 5year old dell inspiron 1545
with no issues on jerky video etc...in fact ive 5gig left of my 160gig hard drive and 2gig ram..crap intel graphics chip
am sure I'm doing something right somewhere...for free "
 |
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By (user no longer on site)
over a year ago
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To the OP.
1) When streaming video, are you using a wired LAN connection between the PC and the Internet Router or are you using Wireless?
2) Are you playing back the streaming video on the PC monitor or have you got your PC hooked up to a big Flat Screen TV?
3) When you play back, are you playing back High Definition (HD) quality TV/Films?
Sadly the NVidia 7100 Integrated graphics chipset offers no hardware acceleration for video playback. |
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"To the OP.
1) When streaming video, are you using a wired LAN connection between the PC and the Internet Router or are you using Wireless?
2) Are you playing back the streaming video on the PC monitor or have you got your PC hooked up to a big Flat Screen TV?
3) When you play back, are you playing back High Definition (HD) quality TV/Films?
Sadly the NVidia 7100 Integrated graphics chipset offers no hardware acceleration for video playback. "
Its a wired lan connection to the router.
We are streaming the video through the PC monitor,tryed connecting it to the TV with HDMI we get a blue screen on PC monitor and PC won't start up.
None of the playback is HD just standard |
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"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
Bin it and buy a new one. "
Yeah if only we were loaded ! |
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By *azzaahhWoman
over a year ago
north wales / chester |
"Two words .. .peanut butter
sorry had to be done ryan
That could be the problem here
Is yours fixed now? "
no lol i buggerd it completey by using the crunchy and not the smooth type |
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By *Ryan-Man
over a year ago
In Your Bush |
"Two words .. .peanut butter
sorry had to be done ryan
That could be the problem here
Is yours fixed now?
no lol i buggerd it completey by using the crunchy and not the smooth type "
Ah you listened to broth cook number four |
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By (user no longer on site)
over a year ago
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"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
Bin it and buy a new one.
Yeah if only we were loaded ! "
what is the video player u are using... |
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"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
Bin it and buy a new one.
Yeah if only we were loaded !
what is the video player u are using..."
When watching youtube or filmon i guess its flash player ..watching films putlocker and various others |
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By (user no longer on site)
over a year ago
|
"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
Bin it and buy a new one.
Yeah if only we were loaded !
what is the video player u are using...
When watching youtube or filmon i guess its flash player ..watching films putlocker and various others "
What browser are you using?
There is a conflict with Flash and Firefox.currently. Try switching to chrome and see if that's any better.
Try disabling browser add ons too, see if there's something causing an issue.
Clear out your cookies and other junk and download VLC Media Player. |
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"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
Bin it and buy a new one.
Yeah if only we were loaded !
what is the video player u are using...
When watching youtube or filmon i guess its flash player ..watching films putlocker and various others
What browser are you using?
There is a conflict with Flash and Firefox.currently. Try switching to chrome and see if that's any better.
Try disabling browser add ons too, see if there's something causing an issue.
Clear out your cookies and other junk and download VLC Media Player."
We do use chrome,we clean regularly so that shouldn't be a problem...
Will try the browser add ons know nothing about VLC player only what someone mentioned earlier
Thanks again |
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By (user no longer on site)
over a year ago
|
"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
Bin it and buy a new one.
Yeah if only we were loaded !
what is the video player u are using...
When watching youtube or filmon i guess its flash player ..watching films putlocker and various others
What browser are you using?
There is a conflict with Flash and Firefox.currently. Try switching to chrome and see if that's any better.
Try disabling browser add ons too, see if there's something causing an issue.
Clear out your cookies and other junk and download VLC Media Player.
We do use chrome,we clean regularly so that shouldn't be a problem...
Will try the browser add ons know nothing about VLC player only what someone mentioned earlier
Thanks again "
try slimdrivers
ive used the other 'slim' products...free of course...and appeared to have basically automatically done alot for me than other craplications |
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By (user no longer on site)
over a year ago
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Since you nice peeps are giving out some great advice i have a wee problem when im in chat.. I can have my cam on in a full room and have no problem typing ...BUT as soon as i put my music on i type away and loose half the words i type  any advice will be appreciated |
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By *Ryan-Man
over a year ago
In Your Bush |
"Since you nice peeps are giving out some great advice i have a wee problem when im in chat.. I can have my cam on in a full room and have no problem typing ...BUT as soon as i put my music on i type away and loose half the words i type any advice will be appreciated "
Try muting your sound in the chat room |
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Try and eliminate things until you either identify the issue or are left with only one thing.
Sounds like you've tried eliminating the network (internet and your local network) by both downloading the file as opposed to streaming it, and by using a wired connection to your router.
The next thing I would try before buying new hardware would be to rule out your existing software. I'm a sad geek so I'm not fazed by using operating systems other than Windows... if you're up for a challenge download a version of Linux - Ubuntu or Linux Mint would be my recommendations - and try downloading some video files... you can run both versions from a CD without having to install anything, otherwise Ubuntu has something called Wubi which installs Linux from within Windows! 
If you do still get problems even when using Linux then I'd look at investing in some new hardware... at least you'll have tried all your other options first though. Imagine how gutted you'll be if you spend cash on new kit and still have a problem  |
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"Since you nice peeps are giving out some great advice i have a wee problem when im in chat.. I can have my cam on in a full room and have no problem typing ...BUT as soon as i put my music on i type away and loose half the words i type any advice will be appreciated "
Try a little bit more orange juice and a little less vodka |
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By (user no longer on site)
over a year ago
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Trend Micro free test or Avast paid, do a memory test to see if all ram is working, use cc cleaner and defrag. If it's staggering with new games maybe you need a new graphics card. Check the stats the new card needs and power supply required. |
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"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
"
obvious question but do you defrag your puter ? |
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"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?
Any help would be appreciated.
obvious question but do you defrag your puter ?"
Yep tryed that |
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had lots of issues over the years . now use firefox as browers that blocks tracking and cookies . use free windows clean up + avg free plus superantispyware also free . puter runs like new at all times |
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