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By (user no longer on site) OP     over a year ago

Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

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By *ig1gaz1Man  over a year ago

bradford


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

"

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

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By (user no longer on site)  over a year ago

I have just had a new boiler and radiators. I was told by the installer that the old boiler ran at much higher outlet temperature than the new one. Consequently some of the rads are now double panelled but very slightly smaller. Seems to work much better than the old system. Good luck

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By (user no longer on site) OP     over a year ago


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it. "

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either.

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By *rHotNottsMan  over a year ago

Dubai & Nottingham

Half my radiators barely get warm. There’s no air in them. Valves are fully open and the TRVs seem to be ok. I have turned the others off at both valves to try & force hot water through the bad ones but it didn’t work. The pipes are nice & hot coming in but radiators barely luke warm after several hours. The others get red hot instantly in minutes.

Any engineers here can advise what to do ?

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By (user no longer on site) OP     over a year ago


"I have just had a new boiler and radiators. I was told by the installer that the old boiler ran at much higher outlet temperature than the new one. Consequently some of the rads are now double panelled but very slightly smaller. Seems to work much better than the old system. Good luck"

I wish I could say the same

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By *ig1gaz1Man  over a year ago

bradford


"I have just had a new boiler and radiators. I was told by the installer that the old boiler ran at much higher outlet temperature than the new one. Consequently some of the rads are now double panelled but very slightly smaller. Seems to work much better than the old system. Good luck"

It depends on what you have been installed there loads of types of boilers.

However unless you have a condensing boiler dont adjust the boilers thermostat.

https://www.youtube.com/watch?v=SbcVKU1QxJ4

Its a nightmare to be honest.

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By (user no longer on site) OP     over a year ago


"Half my radiators barely get warm. There’s no air in them. Valves are fully open and the TRVs seem to be ok. I have turned the others off at both valves to try & force hot water through the bad ones but it didn’t work. The pipes are nice & hot coming in but radiators barely luke warm after several hours. The others get red hot instantly in minutes.

Any engineers here can advise what to do ? "

Same here. After being on for hours the rads are only warm to the touch. With the old ones they would be boiling hot in no time.

I've spoken with plumbers and they told me to do what the fitters have already done. They still don't work any better though.

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By (user no longer on site) OP     over a year ago


"I have just had a new boiler and radiators. I was told by the installer that the old boiler ran at much higher outlet temperature than the new one. Consequently some of the rads are now double panelled but very slightly smaller. Seems to work much better than the old system. Good luck

It depends on what you have been installed there loads of types of boilers.

However unless you have a condensing boiler dont adjust the boilers thermostat.

https://www.youtube.com/watch?v=SbcVKU1QxJ4

Its a nightmare to be honest."

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By *ig1gaz1Man  over a year ago

bradford


"I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either."

Theres a few plumbers on here so it would help if this info was provided.

Then you can be armed with evidence against the fitter. then you can go through the complaints part of it.

Ours was a special fit had to have an inspector out to authorise the fitting of the system.

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By (user no longer on site) OP     over a year ago


"I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either.

Theres a few plumbers on here so it would help if this info was provided.

Then you can be armed with evidence against the fitter. then you can go through the complaints part of it.

Ours was a special fit had to have an inspector out to authorise the fitting of the system."

She had an inspector out and plumbers have come out many times since, but the radiators just don't give any heat. It seems complain all you like, but it doesn't get any better.

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By *ig1gaz1Man  over a year ago

bradford


"Half my radiators barely get warm. There’s no air in them. Valves are fully open and the TRVs seem to be ok. I have turned the others off at both valves to try & force hot water through the bad ones but it didn’t work. The pipes are nice & hot coming in but radiators barely luke warm after several hours. The others get red hot instantly in minutes.

Any engineers here can advise what to do ? "

turn off all the other radiators and flow through just one rad.

if that gets warm then open up the second one and see if that gets warm/hot.

shut boiler down if they get hot its a boiler test if neither rad gets hot you have an issue or the flow is going elsewhere. e.g ( hot water cylinder )

now goto each radiator close off the return flow on each radiator now turn a quarter turn to open the valve once done set the rad stat to 3 1/2

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex

I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety

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By (user no longer on site) OP     over a year ago


"I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety"

How so ?

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By *illie fitMan  over a year ago

Bournemouth

Did they just change the boiler and radiators ?

Or did they change the pipe work?

Sounds like sludge, what boiler is fitted? Is it a combi?

Ive been an engineer for the last 25 years

Pm if you like

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex


"I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety

How so ?"

It's tempting to keep looking at how much you're using causing people to worry about what they're spending and often to turn off their heating or stay cold longer than they should.

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By (user no longer on site)  over a year ago


"Half my radiators barely get warm. There’s no air in them. Valves are fully open and the TRVs seem to be ok. I have turned the others off at both valves to try & force hot water through the bad ones but it didn’t work. The pipes are nice & hot coming in but radiators barely luke warm after several hours. The others get red hot instantly in minutes.

Any engineers here can advise what to do ?

Same here. After being on for hours the rads are only warm to the touch. With the old ones they would be boiling hot in no time.

I've spoken with plumbers and they told me to do what the fitters have already done. They still don't work any better though. "

If original system was as good as you say, why change it?

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By (user no longer on site)  over a year ago

Have you checked the to see if there’s a pilot light

ignition Knob or setting

Basically it’s a internal thermostat for the boiler

If it’s set two low the temperature will be off

Set two high and the temperature will be off high

The old system had a little dial underneath them with 1-2-3-4-5-6 on them

The more you turn it up the more gas flows in and the bigger the flame and heat

I have point blank refused the new system

Because off exactly what your talking about family members have been complaining about it being way colder

But will not let me have a look to see what the cause it

I have a sneek suspicion that it’s this it’s set to low to preserve the live off they system so it’s not running as hot cooking it’s self

Instead off lasting 10 years it last 20 years

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By *rHotNottsMan  over a year ago

Dubai & Nottingham


"I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety

How so ?

It's tempting to keep looking at how much you're using causing people to worry about what they're spending and often to turn off their heating or stay cold longer than they should.

"

Isn’t it better to know what something is costing than not know ? What you do about it is up to you but smart meters are essential. Imagine not having access to your cars fuel guage or bank balance !

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By (user no longer on site) OP     over a year ago


"Did they just change the boiler and radiators ?

Or did they change the pipe work?

Sounds like sludge, what boiler is fitted? Is it a combi?

Ive been an engineer for the last 25 years

Pm if you like "

They changed the boiler and radiators. I don't think they changed the pipes. I don't know the make of the boiler.

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex


"I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety

How so ?

It's tempting to keep looking at how much you're using causing people to worry about what they're spending and often to turn off their heating or stay cold longer than they should.

Isn’t it better to know what something is costing than not know ? What you do about it is up to you but smart meters are essential. Imagine not having access to your cars fuel guage or bank balance ! "

We have deliberately advised my father against having one. He becomes anxious about fuel bills and despite being in front with his payments and being able to afford the increase with the government help we know that the reality of what he's spending would cause him to turn his heating down or off completely.

Smart meters are good for some but not for others

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By *rHotNottsMan  over a year ago

Dubai & Nottingham


"Half my radiators barely get warm. There’s no air in them. Valves are fully open and the TRVs seem to be ok. I have turned the others off at both valves to try & force hot water through the bad ones but it didn’t work. The pipes are nice & hot coming in but radiators barely luke warm after several hours. The others get red hot instantly in minutes.

Any engineers here can advise what to do ?

turn off all the other radiators and flow through just one rad.

if that gets warm then open up the second one and see if that gets warm/hot.

shut boiler down if they get hot its a boiler test if neither rad gets hot you have an issue or the flow is going elsewhere. e.g ( hot water cylinder )

now goto each radiator close off the return flow on each radiator now turn a quarter turn to open the valve once done set the rad stat to 3 1/2"

Ok will try this next week when back in uk. I did isolate good from bad to no avail but didn’t isolate individually.

Is the return flow always the non TRV ?

Why only 1/4 turn and not fully open. ?

Thanks

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By (user no longer on site) OP     over a year ago


"Half my radiators barely get warm. There’s no air in them. Valves are fully open and the TRVs seem to be ok. I have turned the others off at both valves to try & force hot water through the bad ones but it didn’t work. The pipes are nice & hot coming in but radiators barely luke warm after several hours. The others get red hot instantly in minutes.

Any engineers here can advise what to do ?

Same here. After being on for hours the rads are only warm to the touch. With the old ones they would be boiling hot in no time.

I've spoken with plumbers and they told me to do what the fitters have already done. They still don't work any better though.

If original system was as good as you say, why change it? "

It was for free and came with a long warranty and they said it would be cheaper to run.

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By (user no longer on site) OP     over a year ago


"Have you checked the to see if there’s a pilot light

ignition Knob or setting

Basically it’s a internal thermostat for the boiler

If it’s set two low the temperature will be off

Set two high and the temperature will be off high

The old system had a little dial underneath them with 1-2-3-4-5-6 on them

The more you turn it up the more gas flows in and the bigger the flame and heat

I have point blank refused the new system

Because off exactly what your talking about family members have been complaining about it being way colder

But will not let me have a look to see what the cause it

I have a sneek suspicion that it’s this it’s set to low to preserve the live off they system so it’s not running as hot cooking it’s self

Instead off lasting 10 years it last 20 years "

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By *rHotNottsMan  over a year ago

Dubai & Nottingham


"I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety

How so ?

It's tempting to keep looking at how much you're using causing people to worry about what they're spending and often to turn off their heating or stay cold longer than they should.

Isn’t it better to know what something is costing than not know ? What you do about it is up to you but smart meters are essential. Imagine not having access to your cars fuel guage or bank balance !

We have deliberately advised my father against having one. He becomes anxious about fuel bills and despite being in front with his payments and being able to afford the increase with the government help we know that the reality of what he's spending would cause him to turn his heating down or off completely.

Smart meters are good for some but not for others "

Yeah I guess for people with no budget concerns but that’s very rare these days!

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex


"I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety

How so ?

It's tempting to keep looking at how much you're using causing people to worry about what they're spending and often to turn off their heating or stay cold longer than they should.

Isn’t it better to know what something is costing than not know ? What you do about it is up to you but smart meters are essential. Imagine not having access to your cars fuel guage or bank balance !

We have deliberately advised my father against having one. He becomes anxious about fuel bills and despite being in front with his payments and being able to afford the increase with the government help we know that the reality of what he's spending would cause him to turn his heating down or off completely.

Smart meters are good for some but not for others

Yeah I guess for people with no budget concerns but that’s very rare these days! "

Oh he's got a limited budget but we've worked out his usage, how much he's paying a month and how much he's in front and by April he will break even.

We have a smart meter and find it useful.

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex

Also taking meter readings yourself means you can keep an eye on your usage, a smart meter is in no way essential to keep track of what you're using

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By (user no longer on site) OP     over a year ago

Is a smart meter more expensive?

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By *ig1gaz1Man  over a year ago

bradford


"Ok will try this next week when back in uk. I did isolate good from bad to no avail but didn’t isolate individually.

Is the return flow always the non TRV ?

Why only 1/4 turn and not fully open. ?

Thanks "

Its a system balance where all radiators should get a feed from the boiler close to the same time.

https://www.youtube.com/watch?v=QUWbxccVDpc

the upstairs will need even less

If you have a cylinder it can rob your central heating system of heat, sometimes that needs to be balanced

https://www.youtube.com/watch?v=QUWbxccVDpc&t=205s

depending on your boiler some have a bypass in them so not enough flow to rads and the boiler will bypass within itself and your rads wont heat up.

1 radiator shouldnt have a trv valve on it as thats your return rad and has lock shield valves on it usualy the bathroom rad.

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex


"Is a smart meter more expensive?"

Ours was fitted free. As far as I'm aware they cost nothing but the power needed to run them.

It's possible to check your usage without one but your energy supplier is saving a lot because they don't need to send a meter reader out

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex

^^ we read my dad's meters and keep his account updated on line. His energy provider adjusts his direct debit accordingly. We can keep an eye on his usage and make sure it's not exorbitant and he doesn't go round turning things off and sitting in the cold

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By *arlomaleMan  over a year ago

darlington


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either."

what do you want for free ?

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By *ig1gaz1Man  over a year ago

bradford


"Is the return flow always the non TRV ? "

No they can be on either side best to check on the pipes to see which side gets hot.

They should work on either side but not all of them do.

I prefer them on the flow side myself as they can cause issues.

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either. what do you want for free ?"

It's not free, it's being paid for at some point and as such should be fit for purpose

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By *inky_couple2020Couple  over a year ago

North West


"I know nothing about the central heating system but tell her not to get a smart meter. They could cause her anxiety

How so ?"

My dad sits there, watching the cost tick by minute by minute, he writes down how much it's displaying several times a day and is constantly concerned about how much it says he uses. It might encourage an older person to turn off their heating instead.

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By *arlomaleMan  over a year ago

darlington


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either. what do you want for free ?

It's not free, it's being paid for at some point and as such should be fit for purpose "

I can’t imagine the people fitting them would fit something substandard in fact I know for a fact they don’t as I worked for a company who did grant work for local authorities and to get the grant the tennant or hike owners had to be on certain benefits to qualify for loft and cavity insulation also the boilers fitted had to be a decent local authority spec baxi or ideal combi boilers and it costs the person absolutely nothing it’s a government scheme yes it’s paid for somewhere along the line but not by the home owner maybe if they aren’t happy at the 10k of free upgrades they should pull it from their own pocket some people you just can’t please

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By *arlomaleMan  over a year ago

darlington


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either. what do you want for free ?

It's not free, it's being paid for at some point and as such should be fit for purpose I can’t imagine the people fitting them would fit something substandard in fact I know for a fact they don’t as I worked for a company who did grant work for local authorities and to get the grant the tennant or hike owners had to be on certain benefits to qualify for loft and cavity insulation also the boilers fitted had to be a decent local authority spec baxi or ideal combi boilers and it costs the person absolutely nothing it’s a government scheme yes it’s paid for somewhere along the line but not by the home owner maybe if they aren’t happy at the 10k of free upgrades they should pull it from their own pocket some people you just can’t please "

*home owner*

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By *ig1gaz1Man  over a year ago

bradford


"Because off exactly what your talking about family members have been complaining about it being way colder

But will not let me have a look to see what the cause it

I have a sneek suspicion that it’s this it’s set to low to preserve the live off they system so it’s not running as hot cooking it’s self

Instead off lasting 10 years it last 20 years "

I suspect the boiler thermostat has been set low not allowing the rads to get hot enough.

In the belief they are saving money when infact there losing it.

The link to the youtube vid first post will point you in the right direction.

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By (user no longer on site) OP     over a year ago


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either. what do you want for free ?

It's not free, it's being paid for at some point and as such should be fit for purpose I can’t imagine the people fitting them would fit something substandard in fact I know for a fact they don’t as I worked for a company who did grant work for local authorities and to get the grant the tennant or hike owners had to be on certain benefits to qualify for loft and cavity insulation also the boilers fitted had to be a decent local authority spec baxi or ideal combi boilers and it costs the person absolutely nothing it’s a government scheme yes it’s paid for somewhere along the line but not by the home owner maybe if they aren’t happy at the 10k of free upgrades they should pull it from their own pocket some people you just can’t please "

What do I expect for free? Well I don't expect a cold house.

Would you be pleased living in the cold?

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By *uy 4 funMan  over a year ago

frankston, Australia

The installer has probably set the boiler running at 60/40 appose to 70/50. Running the boiler at a lower flow and return will make it more efficient and condense better, as long as the radiators have been sized correctly to each room.

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By *ig1gaz1Man  over a year ago

bradford

Just so you know its not a government scheme its actually an eu grant.

The insulation and draft proofing grant was also an eu grant as well.

The companys who fit them are the issue as they want the biggest payback for fitting these systems in.

Ive heard it all before where they choose a set radiators to be fitted in so many rooms the bathroom rad being the main one to be fitted.

Also the boiler for the best profit that the company will make against the grant.

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By *arlomaleMan  over a year ago

darlington


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either. what do you want for free ?

It's not free, it's being paid for at some point and as such should be fit for purpose I can’t imagine the people fitting them would fit something substandard in fact I know for a fact they don’t as I worked for a company who did grant work for local authorities and to get the grant the tennant or hike owners had to be on certain benefits to qualify for loft and cavity insulation also the boilers fitted had to be a decent local authority spec baxi or ideal combi boilers and it costs the person absolutely nothing it’s a government scheme yes it’s paid for somewhere along the line but not by the home owner maybe if they aren’t happy at the 10k of free upgrades they should pull it from their own pocket some people you just can’t please

What do I expect for free? Well I don't expect a cold house.

Would you be pleased living in the cold?"

have you contacted the installer? As a rule they have to fit a decent spec boiler with the correct rating for the house maybe check the settings

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By (user no longer on site) OP     over a year ago


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either. what do you want for free ?

It's not free, it's being paid for at some point and as such should be fit for purpose I can’t imagine the people fitting them would fit something substandard in fact I know for a fact they don’t as I worked for a company who did grant work for local authorities and to get the grant the tennant or hike owners had to be on certain benefits to qualify for loft and cavity insulation also the boilers fitted had to be a decent local authority spec baxi or ideal combi boilers and it costs the person absolutely nothing it’s a government scheme yes it’s paid for somewhere along the line but not by the home owner maybe if they aren’t happy at the 10k of free upgrades they should pull it from their own pocket some people you just can’t please

What do I expect for free? Well I don't expect a cold house.

Would you be pleased living in the cold? have you contacted the installer? As a rule they have to fit a decent spec boiler with the correct rating for the house maybe check the settings "

Yes many times

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By *arlomaleMan  over a year ago

darlington


"Today I visited my aunt and she had new radiators and a boiler for free with a government scheme. I encouraged her to have them because all the information I read and heard from the fitters was positive and by all accounts the heating would be much warmer.

However the boiler and radiators which have been fitted are fucking terrible! The old ones which they threw out gave a lot more heat than the rubbish which have been fitted. She's had them back a few times, but it's a waste of time.

I'm sorry for ever telling her to get it done.. and now she keeps getting letters for her to change to a smart meter which they say is better, but how can you believe them!

Has anyone else had any experience of this ?

I need some more info from you, If you would please.

boiler installed name

Can you give me the size of the room and size of rads in each room.

If the room has outside walls

This is for a basic calculation.

Weve had that system fitted and the system had issues with it.

However we could sort it out ourselves.

There is a complaints side to it.

I'm not sure about that. All I know is she's had bigger radiators fitted in some of the rooms, so I assumed there would be more heat .. but it's like walking into a fridge ! And she's had the heating on all day.

I know it's a cold day but she's had this problem for awhile and whenever she complains they come out and adjust some things, but it's no different.

The old boiler and radiators were much better. Infact you only had to put them on for a hour and then turn them off, because it would be hot.

If I didn't give the old radiators and boiler to the scrap man, I would of paid someone else to put them back in the house for her.

Fucking rubbish! Supplied by the government scheme. They should be held up in court over it. This is not an isolated case either. what do you want for free ?

It's not free, it's being paid for at some point and as such should be fit for purpose I can’t imagine the people fitting them would fit something substandard in fact I know for a fact they don’t as I worked for a company who did grant work for local authorities and to get the grant the tennant or hike owners had to be on certain benefits to qualify for loft and cavity insulation also the boilers fitted had to be a decent local authority spec baxi or ideal combi boilers and it costs the person absolutely nothing it’s a government scheme yes it’s paid for somewhere along the line but not by the home owner maybe if they aren’t happy at the 10k of free upgrades they should pull it from their own pocket some people you just can’t please

What do I expect for free? Well I don't expect a cold house.

Would you be pleased living in the cold? have you contacted the installer? As a rule they have to fit a decent spec boiler with the correct rating for the house maybe check the settings

Yes many times "

maybe get an independent installer out to have a look you never know

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By *ryandseeMan  over a year ago

Yorkshire


"Is a smart meter more expensive?

Ours was fitted free. As far as I'm aware they cost nothing but the power needed to run them.

It's possible to check your usage without one but your energy supplier is saving a lot because they don't need to send a meter reader out"

I have refused one myself several times including this morning ringing me to tell they are in the area and I should have one. I refused. I am happy to read the meters and provide an online reading. I get a reminder few days before and even if I miss it its not a big deal. Their estimate is quite close. If I had one, would keep looking at it and don't want to do that. On the whole, I know what it takes to run each major appliance but heating is one I struggle to be economical with as I can't cope with the cold though not keen on being too warm either. This current weather will cost most of us quite a bit. I had mine on all day today.

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By (user no longer on site)  over a year ago

Don't suppose you know what type of controller was fitted? If it's a weather compensating controller it could just not be set up right.

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