Went out for a meal last night, our reservation was for 6:15pm we arrived early and we didn't get seated until 7:15, they kind of blamed previous customers for outstaying their time slot (losts of alcohol was drank)
It's a small place, only nine or so table's, first time visiting, slightly over priced but...to compensate they gave us 4 free drinks, and knocked 20% of the bill.
Do you give a good review or a truthful review?
And yes I'm a reviewer for my sins  |
Reply privately, Reply in forum +quote
or View forums list | |
I’ve been a reviewer in the past. Especially if there’s been something poor to mention. I think of it as warning others.
However I think I’ve mellowed in my recent years and would just as rather leave positive feedback as negative.
It’s good to know what you’re doing right as well as wrong. |
Reply privately, Reply in forum +quote
or View forums list | |
Depends how they treated you overall. It seems to me that they recognised the issues with the extra drinks and discount. I would not leave personally a review in this situation or if you do, you need to be fair and say that they dealt with it.  |
Reply privately, Reply in forum +quote
or View forums list | |
 |
By (user no longer on site)
over a year ago
|
I don’t review, and I take the reviews I read with a massive dose of salt.
I’ve had great experiences with poorly rated companies. I’ve had shit experiences with companies that get a whole heap of rave reviews. |
Reply privately, Reply in forum +quote
or View forums list | |
I was asked once if I would review a car tuning company I had used.
I said I would be happy to but as a dyslexic I need help spelling "... incompetent, dishonest, mercenary, charlatans..." You should have seen the look on his face until he recognised I was joking. |
Reply privately, Reply in forum +quote
or View forums list | |
"Went out for a meal last night, our reservation was for 6:15pm we arrived early and we didn't get seated until 7:15, they kind of blamed previous customers for outstaying their time slot (losts of alcohol was drank)
It's a small place, only nine or so table's, first time visiting, slightly over priced but...to compensate they gave us 4 free drinks, and knocked 20% of the bill.
Do you give a good review or a truthful review?
And yes I'm a reviewer for my sins "
Were you happy with how they handled the situation?
I find it upsetting when situations are dealt with in house and then people complain again or leave a negative review (and never mention they were compensated at the time)
Screams to me they want freebies coz they tend to fail to mention anything positive at all.
I'm a waitress and all reviews that have negative things about them and complaints are investigated fully.
I would imagine though that only having 9 tables would mean delays happen quite regularly due to not having any "back up" tables for those who take the piss or leave a ton of mess that takes a fair amount of time to clean up before it's at an acceptable standard for the next people. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By *1bttmMan
over a year ago
Shoreditch east London |
"Went out for a meal last night, our reservation was for 6:15pm we arrived early and we didn't get seated until 7:15, they kind of blamed previous customers for outstaying their time slot (losts of alcohol was drank)
It's a small place, only nine or so table's, first time visiting, slightly over priced but...to compensate they gave us 4 free drinks, and knocked 20% of the bill.
Do you give a good review or a truthful review?
And yes I'm a reviewer for my sins "
Both-truthful about yr experience but the outcome was good i.e. took a while to be seated owing to previous customers but the restaurant recognised and valued u as a customer and compensated u in a way that u felt was fair. Bottom line would u return or recommend. All in all sounds like they at least made an attempt to acknowledge the situation to keep u happy. |
Reply privately, Reply in forum +quote
or View forums list | |
» Add a new message to this topic
