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Any good Ryan Air Stories

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By *usman 199 OP   Man  over a year ago

Stockport

Must say we have been ok but you do here some tales. Have you any

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By *ysyphusMan  over a year ago

Starbase K-7

There are NO good Ryanair stories.

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By *usman 199 OP   Man  over a year ago

Stockport


"There are NO good Ryanair stories. "
got to be surely

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By *he other side of usCouple  over a year ago

Kirkby


"There are NO good Ryanair stories. got to be surely "

Nope, not one.

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By *oonshadowWoman  over a year ago

COVENTRY

Who is this Ryan?

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By (user no longer on site)  over a year ago

They went bust....Great story that would be

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By *inky_couple2020Couple  over a year ago

North West

Our flight back from Tenerife on NYD ran on time, had hot food to serve and was adequate.

The flight out in December was delayed 7hrs with no communication or information from Ryanair.

I think this overall amounts to a neutral review!

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By *usman 199 OP   Man  over a year ago

Stockport


"Who is this Ryan? "
a friend of Dan you may be to young to remember Dan Air

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By *usman 199 OP   Man  over a year ago

Stockport


"Our flight back from Tenerife on NYD ran on time, had hot food to serve and was adequate.

The flight out in December was delayed 7hrs with no communication or information from Ryanair.

I think this overall amounts to a neutral review!"

Yes 50 50

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By *ittleMissCaliWoman  over a year ago

all loved up


"There are NO good Ryanair stories. "
I've not got a bad one and used them all the time till obviously covid. I even got my refund no problems too x

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By *usman 199 OP   Man  over a year ago

Stockport


"There are NO good Ryanair stories. I've not got a bad one and used them all the time till obviously covid. I even got my refund no problems too x"

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By (user no longer on site)  over a year ago

Used them a few times. Never had any problem.

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By *avie65Man  over a year ago

In the west.

I will go and search my memory bank.

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By *ysyphusMan  over a year ago

Starbase K-7

How do you identify the Captain on a Ryanair flight? Gold braid on his stetson.

(Fucking cowboys.)

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By *a LunaWoman  over a year ago

South Wales

I once had a girlie weekend in Edinburgh and on the flight back there was the worst case of turbulence I’ve ever experienced. The plane just seemed to drop down suddenly and I (and quite a few others!!) thought we were going to die!

Anyway, we didn’t, and the pilot had the biggest round of applause by their very thankful passengers.

So their customer service may have a dodgy rep, but their pilots are shit hot at flying.

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By *usman 199 OP   Man  over a year ago

Stockport


"I once had a girlie weekend in Edinburgh and on the flight back there was the worst case of turbulence I’ve ever experienced. The plane just seemed to drop down suddenly and I (and quite a few others!!) thought we were going to die!

Anyway, we didn’t, and the pilot had the biggest round of applause by their very thankful passengers.

So their customer service may have a dodgy rep, but their pilots are shit hot at flying.

"

here to tell the tale Luna xx

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By *a LunaWoman  over a year ago

South Wales


"I once had a girlie weekend in Edinburgh and on the flight back there was the worst case of turbulence I’ve ever experienced. The plane just seemed to drop down suddenly and I (and quite a few others!!) thought we were going to die!

Anyway, we didn’t, and the pilot had the biggest round of applause by their very thankful passengers.

So their customer service may have a dodgy rep, but their pilots are shit hot at flying.

here to tell the tale Luna xx "

Yep, I felt like copying the Pope and kissing the ground

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By *avie65Man  over a year ago

In the west.


"I once had a girlie weekend in Edinburgh and on the flight back there was the worst case of turbulence I’ve ever experienced. The plane just seemed to drop down suddenly and I (and quite a few others!!) thought we were going to die!

Anyway, we didn’t, and the pilot had the biggest round of applause by their very thankful passengers.

So their customer service may have a dodgy rep, but their pilots are shit hot at flying.

here to tell the tale Luna xx

Yep, I felt like copying the Pope and kissing the ground "

And you survived all the cocktail and whisky bars in Edinburgh.

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By *oonshadowWoman  over a year ago

COVENTRY


"Who is this Ryan? a friend of Dan you may be to young to remember Dan Air "

Do you know Mr Corde? a dodgy character, by all accounts.

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By *ustamanMan  over a year ago

weymouth

I'm on a sleazy jet this w/e visit my dad, first time in two years fecking covid

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By (user no longer on site)  over a year ago

Never had any issues and I have travelled man times with them

Their business model works - even moreso when travellers are ignorant or chancers

Read their t&c's, be aware of their rules, level your expectations and you'll be fine

They only thing they need to change are the trumpets or castanets when you get somewhere on time

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By *iamondCougarWoman  over a year ago

Norfuck! / Lincolnshire

[Removed by poster at 03/02/22 20:58:51]

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By (user no longer on site)  over a year ago

Have used them twice, and they were OK both times. Nothing special, but you’re not paying for special.

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By *vbride1963TV/TS  over a year ago

E.K . Glasgow

Have the cheapest sandwiches , rye and air . Not very tasty though .

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By *uenevereWoman  over a year ago

Scunthorpe

When we flew to Malta (I think) a few years ago, we landed too fast bounced several times and the passengers cheered when we settled down and were still actually on the runway...

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By (user no longer on site)  over a year ago

Flew with them once on a Friday morning flight to Alicante and I seemed to be the only sober one on the plane including the crew.

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By *ed VoluptaWoman  over a year ago

Wirral.

https://youtu.be/ZAg0lUYHHFc

Not STRICTLY about Ryanair, but fabulous.

"There's no such fecking thing as a flight for fecking 50p"

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By *ad NannaWoman  over a year ago

East London

Apart from wanting on the tarmac for half an hour for the water to be brought to the plane it was a pleasant flight.

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By (user no longer on site)  over a year ago

I overheard a conversation between a Ryanair pilot and ATC.

Pilot: Ryanair 072 on finals, that runway down there looks terribly short.

ATC: That’s correct Ryanair 072, but look how fuckin’ wide it is.

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By *ed VoluptaWoman  over a year ago

Wirral.


"I overheard a conversation between a Ryanair pilot and ATC.

Pilot: Ryanair 072 on finals, that runway down there looks terribly short.

ATC: That’s correct Ryanair 072, but look how fuckin’ wide it is. "

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By *oonshadowWoman  over a year ago

COVENTRY


"I overheard a conversation between a Ryanair pilot and ATC.

Pilot: Ryanair 072 on finals, that runway down there looks terribly short.

ATC: That’s correct Ryanair 072, but look how fuckin’ wide it is.

"

Traverse?!!

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By *eyond PurityCouple  over a year ago

Lincolnshire

We flew some years ago on a 'buy this (expensive) outbound flight and get the return for a penny' deal.

The 7pm return flight was delayed and eventually cancelled at 11:30pm.

They only flew to this airport twice a week and we're offering another flight in 3 days, or your penny back!

-which is right, it's just shite.

C

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By *orthern StarsCouple  over a year ago

Durham

We have flown to Dublin a few times with Ryanair. Apart from the plane looking absolutely ancient, we have never had any problems at all.

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By (user no longer on site)  over a year ago

We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy.

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By *om and JennieCouple  over a year ago

Chams or Socials

Will let you know in June - our 1st time flying with them - they were the only airline that had the times we wanted

J x

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By (user no longer on site)  over a year ago


"Who is this Ryan? a friend of Dan you may be to young to remember Dan Air "

Oh crikey, that's going back a bit.

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By *oiluvfunMan  over a year ago

Penrith

I’ve used Ryanair twice, to go to Dublin from Liverpool, and the thing which amused me most, was how the Scousers can’t manage a 25 minute flight without alcohol The poor flight attendants having to push their trolleys uphill as the aircraft is still climbing…..

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By (user no longer on site)  over a year ago

I've used them loads of times, as well as EJ and the old FylBe commuting between Amsterdam and the UK, and if you look at them for what they are - basically a MegaBus in the sky, they're fine for short hops.

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By (user no longer on site)  over a year ago

Oh and once flew with then to Budapest with a good friend and must have drank almost all of their prosecco! As long as you're spending they will keep the wine flowing! Can't quite remember getting off that flight....

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By *ophieslutTV/TS  over a year ago

Central

I will never fly with them, as I find them abhorrent.

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By *ichaelangelaCouple  over a year ago

notts


"Who is this Ryan? a friend of Dan you may be to young to remember Dan Air "

Also the brothers of Donna Air

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By *ilverjagMan  over a year ago

swansea


"Who is this Ryan? a friend of Dan you may be to young to remember Dan Air "

I remember them! They had several crashes in succession, and became known as "Dan Dare"

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By *ittleMissCaliWoman  over a year ago

all loved up

I've only flown with budget companies. I've never had an issue with wither Ryanair, easyjet..

It's cheap and cheerful, but means I can visit Italy on a regular basis for less than it costs me to go to UK cities.

I only go with hand luggage.

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By *ilverjagMan  over a year ago

swansea

I've only used them once when I booked a short break in Venice for my mum, a very close friend, and myself to celebrate my birthday. I did the deal through an internet travel agent, and Ryan Air were part of the package. My mum has mobility issues, and Ryan Air were brilliant. The back row of seats in the plane were marked reserved for us, without us even asking for them. However I did get someone else to download the paperwork for me because, I wasn't taking a chance on my IT skills being up to the job. My only complaint was that the only bubbly on offer was prosecco, and not champagne! So Michael, if you happen to read this, get champagne on offer, and you could maybe increase your margins with the honeymoon couples.

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By *hristopherd999Man  over a year ago

Brentwood


"There are NO good Ryanair stories. I've not got a bad one and used them all the time till obviously covid. I even got my refund no problems too x"

You were lucky

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By *exymarvelMan  over a year ago

cardiff

Do a search for rhod gilbert bryanair

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By (user no longer on site)  over a year ago


"Do a search for rhod gilbert bryanair"

Ruddy Handle!!!

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By (user no longer on site)  over a year ago


"We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy. "

TBH their only obligation is get you to your destination

They did that

Weather diversions are not covered by the EU compensation scheme

That applies to all airlines, not just Ryanair

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By (user no longer on site)  over a year ago


"We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy.

TBH their only obligation is get you to your destination

They did that

Weather diversions are not covered by the EU compensation scheme

That applies to all airlines, not just Ryanair "

Sure but my destination was Pisa

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By (user no longer on site)  over a year ago


"We flew some years ago on a 'buy this (expensive) outbound flight and get the return for a penny' deal.

The 7pm return flight was delayed and eventually cancelled at 11:30pm.

They only flew to this airport twice a week and we're offering another flight in 3 days, or your penny back!

-which is right, it's just shite.

C"

Again, not peculiar to Ryanair

I had the same with another airline

Sunday flight cancelled - next available flight Thursday - or we can get you back to another UK airport tomorrow

We had to pay for a hotel for the night, the train journey from Gatwick to Manchester, the additional car park fees at the airport etc

All they covered were the train fares - as that was their only obligation - to get us home

Again, no compo as the cancellation was weather related

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By (user no longer on site)  over a year ago


"We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy.

TBH their only obligation is get you to your destination

They did that

Weather diversions are not covered by the EU compensation scheme

That applies to all airlines, not just Ryanair

Sure but my destination was Pisa "

And they got you there

Admittedly late and by bus, but they did

Would you sooner they risk your lives and theirs by risking a landing in a storm?

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By (user no longer on site)  over a year ago


"We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy.

TBH their only obligation is get you to your destination

They did that

Weather diversions are not covered by the EU compensation scheme

That applies to all airlines, not just Ryanair

Sure but my destination was Pisa

And they got you there

Admittedly late and by bus, but they did

Would you sooner they risk your lives and theirs by risking a landing in a storm? "

Not at all however the 6 hour wait in the airport thinking we had been dumped there wasn’t exactly professional was it. More information and I wouldn’t have had a complaint

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By *ebjonnsonMan  over a year ago

Maldon

I’ve had some horrors. All too lengthy to type really. Many times I’ve vowed never to use them again.

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By *ysyphusMan  over a year ago

Starbase K-7

I bet O'Leary doesn't fly with them.

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By (user no longer on site)  over a year ago

Good Ryan air story....one their stewardess gave a perfect blowjob on a minibus back to the airport after a delay...customer service was number 1 that day

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By *ysyphusMan  over a year ago

Starbase K-7


"Good Ryan air story....one their stewardess gave a perfect blowjob on a minibus back to the airport after a delay...customer service was number 1 that day "

Did she do that for all the passengers?

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By *otMe66Man  over a year ago

Terra Firma

I have used them a lot, for long weekend breaks in Portugal and Spain with no issues at all.

Set your expectations for what you are paying for and all should be well as they tend to do what is says on tin.

I have had no long delays, that costs them money and kept to a minimum.

It is a coach in the sky, job done.

Learn to pack what you need and not what you might need and you can get past the gotcha costs for baggage.

Learn to pack like a pro, roll up t-shirts and items into flat pack with air removed.

Be flexible with dates and the prices can be amazing, I went to Tenerife return with luggage for £118

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By (user no longer on site)  over a year ago


"Good Ryan air story....one their stewardess gave a perfect blowjob on a minibus back to the airport after a delay...customer service was number 1 that day

Did she do that for all the passengers?"

I was the only one on the return flight so yes

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By *inky_couple2020Couple  over a year ago

North West


"I have used them a lot, for long weekend breaks in Portugal and Spain with no issues at all.

Set your expectations for what you are paying for and all should be well as they tend to do what is says on tin.

I have had no long delays, that costs them money and kept to a minimum.

It is a coach in the sky, job done.

Learn to pack what you need and not what you might need and you can get past the gotcha costs for baggage.

Learn to pack like a pro, roll up t-shirts and items into flat pack with air removed.

Be flexible with dates and the prices can be amazing, I went to Tenerife return with luggage for £118

"

2 adults and a child return to Tenerife in Dec/Jan was £198. We had a great time.

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By (user no longer on site)  over a year ago


"We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy.

TBH their only obligation is get you to your destination

They did that

Weather diversions are not covered by the EU compensation scheme

That applies to all airlines, not just Ryanair

Sure but my destination was Pisa

And they got you there

Admittedly late and by bus, but they did

Would you sooner they risk your lives and theirs by risking a landing in a storm?

Not at all however the 6 hour wait in the airport thinking we had been dumped there wasn’t exactly professional was it. More information and I wouldn’t have had a complaint "

So, a plane diverts to another airport because of bad weather

How much notice did the airline have, in Italy, of the diversion

How much time must it take to recognise the diversion and, at the same time, arrange for transporting 180 people to where they should be

Arranging coaches isn't quick and it is often a messy affair between ground staff, air crew, head office, coach companies, driver etc

Also what do they do with the passengers who are waiting in Pisa for their plane?

These are not 5 minute decisions, or even 1 or 2 hour decisions

It takes time

But, in true human form, the minute we are inconvienced we expect full and accurate information within minutes

It just doesn't happen like that

I once sat in Belfast Airport for 9 hours after my flight was cancelled - the ground staff got all sorts of crap

We eventually left Belfast gone midnight after the airline had to find a replacement aircraft, a replacement flight deck crew and a replacement cabin crew and fly them in from two different places

It was a long 9 hours, but I did, eventually, get home safe & sound

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By (user no longer on site)  over a year ago

Used to fly with them twice a week in previous job. Over 3 years travelling, no major issues apart from a few bad weather delays, which wasn't their fault, even though alot of my fellow passengers seemed to think it was.

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By (user no longer on site)  over a year ago


"We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy.

TBH their only obligation is get you to your destination

They did that

Weather diversions are not covered by the EU compensation scheme

That applies to all airlines, not just Ryanair

Sure but my destination was Pisa

And they got you there

Admittedly late and by bus, but they did

Would you sooner they risk your lives and theirs by risking a landing in a storm?

Not at all however the 6 hour wait in the airport thinking we had been dumped there wasn’t exactly professional was it. More information and I wouldn’t have had a complaint

So, a plane diverts to another airport because of bad weather

How much notice did the airline have, in Italy, of the diversion

How much time must it take to recognise the diversion and, at the same time, arrange for transporting 180 people to where they should be

Arranging coaches isn't quick and it is often a messy affair between ground staff, air crew, head office, coach companies, driver etc

Also what do they do with the passengers who are waiting in Pisa for their plane?

These are not 5 minute decisions, or even 1 or 2 hour decisions

It takes time

But, in true human form, the minute we are inconvienced we expect full and accurate information within minutes

It just doesn't happen like that

I once sat in Belfast Airport for 9 hours after my flight was cancelled - the ground staff got all sorts of crap

We eventually left Belfast gone midnight after the airline had to find a replacement aircraft, a replacement flight deck crew and a replacement cabin crew and fly them in from two different places

It was a long 9 hours, but I did, eventually, get home safe & sound"

Look that’s my complaint, like it or lump it pal.

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By (user no longer on site)  over a year ago


"We were meant to fly to Pisa many years ago but hit a storm so we’re diverted 173 miles north to Bologna where we were stranded as they hadn’t organised any shuttle buses to get us back to our destination.

When we asked the Ryan air staff what we should be doing, we were met with an attitude much like “You’re in the right country aren’t you?”

Eventually 6 hours later we were herded onto a bus for our 3 hour trip back across Italy.

TBH their only obligation is get you to your destination

They did that

Weather diversions are not covered by the EU compensation scheme

That applies to all airlines, not just Ryanair

Sure but my destination was Pisa

And they got you there

Admittedly late and by bus, but they did

Would you sooner they risk your lives and theirs by risking a landing in a storm?

Not at all however the 6 hour wait in the airport thinking we had been dumped there wasn’t exactly professional was it. More information and I wouldn’t have had a complaint

So, a plane diverts to another airport because of bad weather

How much notice did the airline have, in Italy, of the diversion

How much time must it take to recognise the diversion and, at the same time, arrange for transporting 180 people to where they should be

Arranging coaches isn't quick and it is often a messy affair between ground staff, air crew, head office, coach companies, driver etc

Also what do they do with the passengers who are waiting in Pisa for their plane?

These are not 5 minute decisions, or even 1 or 2 hour decisions

It takes time

But, in true human form, the minute we are inconvienced we expect full and accurate information within minutes

It just doesn't happen like that

I once sat in Belfast Airport for 9 hours after my flight was cancelled - the ground staff got all sorts of crap

We eventually left Belfast gone midnight after the airline had to find a replacement aircraft, a replacement flight deck crew and a replacement cabin crew and fly them in from two different places

It was a long 9 hours, but I did, eventually, get home safe & sound

Look that’s my complaint, like it or lump it pal. "

I don't think there's any need to be rude or condescending

I am merely pointing out that the problem you had isn't exclusive to Ryanair

If you had travelled with any number of airlines, given the situation, you would have found yourself in a very similar situation

I agree that Ryanair don't have the best public relations, but a lot of the issues people moan about is just bandwagoning because of their tabloid reputation

Now then, if someone came forward and said they wouldn't fly them because their staff conditions are dreadful, I would wholeheartedly agree, but pulling them down because of one experience that was beyond their control and could have happened on any airline just seems unfair

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By *rHotNottsMan  over a year ago

Dubai & Nottingham


"I once had a girlie weekend in Edinburgh and on the flight back there was the worst case of turbulence I’ve ever experienced. The plane just seemed to drop down suddenly and I (and quite a few others!!) thought we were going to die!

Anyway, we didn’t, and the pilot had the biggest round of applause by their very thankful passengers.

So their customer service may have a dodgy rep, but their pilots are shit hot at flying.

"

My daughter and I had a very similar experience , we’re used to it as we fly a lot and short haul trips often don’t go as high so it’s normal, but people were screaming and praying , things falling all over and we were enjoying it like a roller coaster

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By *inky_couple2020Couple  over a year ago

North West


" Now then, if someone came forward and said they wouldn't fly them because their staff conditions are dreadful, I would wholeheartedly agree, but pulling them down because of one experience that was beyond their control and could have happened on any airline just seems unfair"

The title of the thread is "any good Ryanair stories". Yondu shared his personal experience (not so good), as did a bunch of other people. Some good, some bad. Many have made generic negative comments without any specific experience shared, yet it's Yondu's personal experience that's being torn to shreds?

We also experienced a weather related delay of 7hrs in December. We had to be transferred from Leeds to Manchester due to fog. I'm a wheelchair user but they hadn't taken that into account when planning the transfer to Manchester (I wasn't the only person who couldn't scale coach steps). There was absolutely zero communication from Ryanair at any time, all we got was confused and garbled nonsense from the poor airport staff. Ryanair didn't give us ANY information. Nothing. Everything we found out was by having to ask ground staff working for Swissport to call Ryanair and even then, much of the information was wrong. We were told twice that the flight had departed Manchester (it couldn't possibly have, because all the passengers were stood in the check-in area, trying to find out WTF was happening). The disorganisation was spectacular and incredibly stressful.

Once we finally boarded, it was a plane that had been sitting on the tarmac for over 5hrs - the Captain said he and his crew had been waiting for us since 2pm and we boarded at 7pm. In those 5hrs sat at Manchester, we had no idea when we'd depart, no offer of food or water (bear in mind original departure was midday at Leeds). We just sat at a gate that was miles away from anywhere, for 5hrs, hoping we'd eventually depart. We lost our transfer from Tenerife airport to the hotel and had to pay an extra €85 to get a taxi on arrival (bear in mind the wheelchair needs).

Ryanair couldn't help the fog, but they sure as hell could improve their communication, including with their own staff! The pilot seemed as confused as we were about why we had waited 5hrs.

The return flight was very smooth and no issues.

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By *ty31Man  over a year ago

NW London

Only flew with them once (to Gran Canaria) the flight was ok but I read some horror stories about their car hire.

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By (user no longer on site)  over a year ago


" Now then, if someone came forward and said they wouldn't fly them because their staff conditions are dreadful, I would wholeheartedly agree, but pulling them down because of one experience that was beyond their control and could have happened on any airline just seems unfair

The title of the thread is "any good Ryanair stories". Yondu shared his personal experience (not so good), as did a bunch of other people. Some good, some bad. Many have made generic negative comments without any specific experience shared, yet it's Yondu's personal experience that's being torn to shreds?

We also experienced a weather related delay of 7hrs in December. We had to be transferred from Leeds to Manchester due to fog. I'm a wheelchair user but they hadn't taken that into account when planning the transfer to Manchester (I wasn't the only person who couldn't scale coach steps). There was absolutely zero communication from Ryanair at any time, all we got was confused and garbled nonsense from the poor airport staff. Ryanair didn't give us ANY information. Nothing. Everything we found out was by having to ask ground staff working for Swissport to call Ryanair and even then, much of the information was wrong. We were told twice that the flight had departed Manchester (it couldn't possibly have, because all the passengers were stood in the check-in area, trying to find out WTF was happening). The disorganisation was spectacular and incredibly stressful.

Once we finally boarded, it was a plane that had been sitting on the tarmac for over 5hrs - the Captain said he and his crew had been waiting for us since 2pm and we boarded at 7pm. In those 5hrs sat at Manchester, we had no idea when we'd depart, no offer of food or water (bear in mind original departure was midday at Leeds). We just sat at a gate that was miles away from anywhere, for 5hrs, hoping we'd eventually depart. We lost our transfer from Tenerife airport to the hotel and had to pay an extra €85 to get a taxi on arrival (bear in mind the wheelchair needs).

Ryanair couldn't help the fog, but they sure as hell could improve their communication, including with their own staff! The pilot seemed as confused as we were about why we had waited 5hrs.

The return flight was very smooth and no issues. "

Again, that could happen with ANY airline

I have had issues with both low cost and mainline carriers and when it goes wrong, they're all pretty crap, they just don't have the people in the right places

I've lost count of the amount of time I've sat in terminals waiting for an airline to get their cards in order

Ryanair and Easyjet carry millions of leisure travellers every year from the UK and, as such, their names will always pop up when our holidays get off to a bad start

Ryanair carried just short of 150 million people in 2020 (that is over 50% of european passenger journeys that year) - the chances of someone having a bad experience is pretty high

Their sheer scale denotes some people will have a poor experience

What is of note, however, is that in 2020, Easyjet carried only 800,000 less passengers than Ryanair and you don't see many threads about them - because Ryanair has a bad PR presence

In 2021, the UK airline with the most complaints as a % of passengers was actually Virgin Atlantic

Then Easyjet, then BA, then Ryanair

Virgins complaints were almost four times the level of Ryanairs

So, yes, Ryanair may not be perfect, but it is their public relations they need to work on, perhaps more than their service

This is why I find threads like this aren't helpful and just satisfy the media frenzy around this airline

And no, I don't work for them

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By (user no longer on site)  over a year ago


" Now then, if someone came forward and said they wouldn't fly them because their staff conditions are dreadful, I would wholeheartedly agree, but pulling them down because of one experience that was beyond their control and could have happened on any airline just seems unfair

The title of the thread is "any good Ryanair stories". Yondu shared his personal experience (not so good), as did a bunch of other people. Some good, some bad. Many have made generic negative comments without any specific experience shared, yet it's Yondu's personal experience that's being torn to shreds?

We also experienced a weather related delay of 7hrs in December. We had to be transferred from Leeds to Manchester due to fog. I'm a wheelchair user but they hadn't taken that into account when planning the transfer to Manchester (I wasn't the only person who couldn't scale coach steps). There was absolutely zero communication from Ryanair at any time, all we got was confused and garbled nonsense from the poor airport staff. Ryanair didn't give us ANY information. Nothing. Everything we found out was by having to ask ground staff working for Swissport to call Ryanair and even then, much of the information was wrong. We were told twice that the flight had departed Manchester (it couldn't possibly have, because all the passengers were stood in the check-in area, trying to find out WTF was happening). The disorganisation was spectacular and incredibly stressful.

Once we finally boarded, it was a plane that had been sitting on the tarmac for over 5hrs - the Captain said he and his crew had been waiting for us since 2pm and we boarded at 7pm. In those 5hrs sat at Manchester, we had no idea when we'd depart, no offer of food or water (bear in mind original departure was midday at Leeds). We just sat at a gate that was miles away from anywhere, for 5hrs, hoping we'd eventually depart. We lost our transfer from Tenerife airport to the hotel and had to pay an extra €85 to get a taxi on arrival (bear in mind the wheelchair needs).

Ryanair couldn't help the fog, but they sure as hell could improve their communication, including with their own staff! The pilot seemed as confused as we were about why we had waited 5hrs.

The return flight was very smooth and no issues.

Again, that could happen with ANY airline

I have had issues with both low cost and mainline carriers and when it goes wrong, they're all pretty crap, they just don't have the people in the right places

I've lost count of the amount of time I've sat in terminals waiting for an airline to get their cards in order

Ryanair and Easyjet carry millions of leisure travellers every year from the UK and, as such, their names will always pop up when our holidays get off to a bad start

Ryanair carried just short of 150 million people in 2020 (that is over 50% of european passenger journeys that year) - the chances of someone having a bad experience is pretty high

Their sheer scale denotes some people will have a poor experience

What is of note, however, is that in 2020, Easyjet carried only 800,000 less passengers than Ryanair and you don't see many threads about them - because Ryanair has a bad PR presence

In 2021, the UK airline with the most complaints as a % of passengers was actually Virgin Atlantic

Then Easyjet, then BA, then Ryanair

Virgins complaints were almost four times the level of Ryanairs

So, yes, Ryanair may not be perfect, but it is their public relations they need to work on, perhaps more than their service

This is why I find threads like this aren't helpful and just satisfy the media frenzy around this airline

And no, I don't work for them

"

That’s a lot of writing to someone who isn’t going to read it

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By (user no longer on site)  over a year ago

Awful company. Go elsewhere and show them that the public won’t put up with such a shoddy service. The only way they’ll take notice is if we vote with our wallets and purses.

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By (user no longer on site)  over a year ago


" Now then, if someone came forward and said they wouldn't fly them because their staff conditions are dreadful, I would wholeheartedly agree, but pulling them down because of one experience that was beyond their control and could have happened on any airline just seems unfair

The title of the thread is "any good Ryanair stories". Yondu shared his personal experience (not so good), as did a bunch of other people. Some good, some bad. Many have made generic negative comments without any specific experience shared, yet it's Yondu's personal experience that's being torn to shreds?

We also experienced a weather related delay of 7hrs in December. We had to be transferred from Leeds to Manchester due to fog. I'm a wheelchair user but they hadn't taken that into account when planning the transfer to Manchester (I wasn't the only person who couldn't scale coach steps). There was absolutely zero communication from Ryanair at any time, all we got was confused and garbled nonsense from the poor airport staff. Ryanair didn't give us ANY information. Nothing. Everything we found out was by having to ask ground staff working for Swissport to call Ryanair and even then, much of the information was wrong. We were told twice that the flight had departed Manchester (it couldn't possibly have, because all the passengers were stood in the check-in area, trying to find out WTF was happening). The disorganisation was spectacular and incredibly stressful.

Once we finally boarded, it was a plane that had been sitting on the tarmac for over 5hrs - the Captain said he and his crew had been waiting for us since 2pm and we boarded at 7pm. In those 5hrs sat at Manchester, we had no idea when we'd depart, no offer of food or water (bear in mind original departure was midday at Leeds). We just sat at a gate that was miles away from anywhere, for 5hrs, hoping we'd eventually depart. We lost our transfer from Tenerife airport to the hotel and had to pay an extra €85 to get a taxi on arrival (bear in mind the wheelchair needs).

Ryanair couldn't help the fog, but they sure as hell could improve their communication, including with their own staff! The pilot seemed as confused as we were about why we had waited 5hrs.

The return flight was very smooth and no issues.

Again, that could happen with ANY airline

I have had issues with both low cost and mainline carriers and when it goes wrong, they're all pretty crap, they just don't have the people in the right places

I've lost count of the amount of time I've sat in terminals waiting for an airline to get their cards in order

Ryanair and Easyjet carry millions of leisure travellers every year from the UK and, as such, their names will always pop up when our holidays get off to a bad start

Ryanair carried just short of 150 million people in 2020 (that is over 50% of european passenger journeys that year) - the chances of someone having a bad experience is pretty high

Their sheer scale denotes some people will have a poor experience

What is of note, however, is that in 2020, Easyjet carried only 800,000 less passengers than Ryanair and you don't see many threads about them - because Ryanair has a bad PR presence

In 2021, the UK airline with the most complaints as a % of passengers was actually Virgin Atlantic

Then Easyjet, then BA, then Ryanair

Virgins complaints were almost four times the level of Ryanairs

So, yes, Ryanair may not be perfect, but it is their public relations they need to work on, perhaps more than their service

This is why I find threads like this aren't helpful and just satisfy the media frenzy around this airline

And no, I don't work for them

That’s a lot of writing to someone who isn’t going to read it "

It's a discussion

You seem to be taking it personally and I am sorry if it came across that way

I have no truck with you at all

You engaged early on, so I responded to your comments

That is all

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By *inky_couple2020Couple  over a year ago

North West

The thread is about Ryanair, hence people sharing experiences on Ryanair.

If it were a thread about airlines in general, you'd more than likely get all sorts of stories about different airlines.

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By (user no longer on site)  over a year ago


"The thread is about Ryanair, hence people sharing experiences on Ryanair.

If it were a thread about airlines in general, you'd more than likely get all sorts of stories about different airlines."

Why is Ryanair singled out so much though?

I haven't seen a thread about Virgin being awful, yet their complaints are almost 4x the level of Ryanairs

Is it bad PR?

Is it good PR?

O'Leary is very good at grabbing headlines after all

Does the bad press work for them I wonder?

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By *inky_couple2020Couple  over a year ago

North West


"The thread is about Ryanair, hence people sharing experiences on Ryanair.

If it were a thread about airlines in general, you'd more than likely get all sorts of stories about different airlines.

Why is Ryanair singled out so much though?

I haven't seen a thread about Virgin being awful, yet their complaints are almost 4x the level of Ryanairs

Is it bad PR?

Is it good PR?

O'Leary is very good at grabbing headlines after all

Does the bad press work for them I wonder? "

I have no idea! I just replied to a thread about Ryanair. That's all

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By *otMe66Man  over a year ago

Terra Firma


"I have used them a lot, for long weekend breaks in Portugal and Spain with no issues at all.

Set your expectations for what you are paying for and all should be well as they tend to do what is says on tin.

I have had no long delays, that costs them money and kept to a minimum.

It is a coach in the sky, job done.

Learn to pack what you need and not what you might need and you can get past the gotcha costs for baggage.

Learn to pack like a pro, roll up t-shirts and items into flat pack with air removed.

Be flexible with dates and the prices can be amazing, I went to Tenerife return with luggage for £118

2 adults and a child return to Tenerife in Dec/Jan was £198. We had a great time."

Now that's a deal

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By *rHotNottsMan  over a year ago

Dubai & Nottingham

The funniest Ryan air stories are on the companies own tik tok, they totally nailed the channel well before other companies, one of the most popular TikToks for young people.

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By *ob rodMan  over a year ago

lancaster

Find them brilliant used them loads

Problem is people pay budget prices and expect 5star service

It’s cheap you pay for everything separate/extra

But never reserved seat and generally only take hand luggage

You get what u pay for

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By *inky_couple2020Couple  over a year ago

North West

Being someone who needs assistance to board is very profitable if you use Ryanair. For me, the customer, not them.

You see, people who need boarding assistance have to sit in certain seats (at the back, so we can be left to burn and die if the plane crashes). We have to sit in the window seat (so we don't block the aisle for able bodied people to escape and so we can admire the view as we plummet to Earth). Because we have to sit in these seats, we MUST pre book them and so we don't get charged for it. Winner - reserved seat at no extra cost! If I'm bringing my "carer" aka my husband, he has to sit next to me to assist me, so HE doesn't have to pay for a reserved seat either. Finally, our child aged under 12 has to sit next to an adult carer so SHE doesn't have to pay for a reserved seat either.

That, ladies, gentleman and non binary citizens, is how you win at Ryanair. Just get a wheelchair, you know it makes sense

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By *oiluvfunMan  over a year ago

Penrith


"Good Ryan air story....one their stewardess gave a perfect blowjob on a minibus back to the airport after a delay...customer service was number 1 that day "

Well there’s a tick in the ‘Completely satisfied’ box

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By *urls and DressesWoman  over a year ago

Somewhere near here

I survived

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By *usman 199 OP   Man  over a year ago

Stockport


"I survived "
you had a Gloria Gaynor Moment

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By *usie pTV/TS  over a year ago

taunton

I blame Freddy Laker.

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By (user no longer on site)  over a year ago

Yes....errrr ...I mean no.

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By (user no longer on site)  over a year ago


"I blame Freddy Laker."

Blame Herb Kelleher, founder of Southwest Airlines

That said, Southwest don't charge for hold baggage

Southwest grabbed the idea and ran with it

Today, the operate a fleet of 735 planes and, up until 2019, had made a profit every year from 1973

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By *ebjonnsonMan  over a year ago

Maldon

One that I can’t really blame Ryanair for - about 30 teenage orthodox Jewish boys coming back from Poland. Out of control and really pissing me off. When I saw that they had upset a young girl I went ballistic. I walked the length of the cabin getting them to sit down, then I vented my anger on a Rabbi. The crew were useless and did nothing. Happy days!

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