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Serious Phone Boffin Help Needed!!!

By *opsy Rogers OP Woman over a year ago

London

I downloaded the Google Currents app to my phone this morning.

When I finished work, I opened my phone and it's created a 4 digit password and locked me out!

I've popped into an unlocking place but I'm told I will lose everything on my phone.

I have a Samsung.

Help, pleeeeeeaseeeeee!

Can I unlock it?

By *agerMorganMan over a year ago

Canvey Island

Does your work place use Google Currents? As it’s a work tool tied to a work account…

By (user no longer on site) over a year ago

During the set up it will have asked for one, try your birth year or card pin. It will need to be wiped if you don't remember.

By *opsy Rogers OP Woman over a year ago

London

"Does your work place use Google Currents? As it’s a work tool tied to a work account… "

Yep, that's why I've got it. Don't bloody want it though!

By (user no longer on site) over a year ago

Have you tried the bog standard 1234? That’s usually a default until you change it, however I’ve really no idea sorry

If you do regular back up, you won’t lose everything on your phone as your backup is in the cloud

By *opsy Rogers OP Woman over a year ago

London

"During the set up it will have asked for one, try your birth year or card pin. It will need to be wiped if you don't remember."

Oh my days, it's only an app, why would it ask me for a PIN and then apply it to my phone?

By *ecadent_DevonMan over a year ago

Okehampton

Can you not access your Google account via a laptop or desktop, then reset your pin from the admin drop down there (should have a forgot pin option)

Your Google account will be your username and password

By *etcplCouple over a year ago

Gapping Fanny

If its for work, have you contacted your IT support?

By *partharmonyCouple over a year ago

Ruislip

Here is Google support's section on changing your PIN if you forget it.

https://support.google.com/googlecurrents/answer/41078?hl=en&co=GENIE.Platform%3DAndroid