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Companies wanting reviews

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By *ools and the brain OP   Couple  over a year ago

couple, us we him her.

Really getting pissed off with everytime I buy something online despite indicating that I am not interested in any marketing etc...

They constantly want reviews of their services.

So they want a review telling them that they did what I payed them for

I shouldn't have to tell they did well every single time!!

Just me or anyone else?

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By *uriousscouserWoman  over a year ago

Wirral

The corporate equivalent of a participation medal.

It's a curiously modern phenomenon and does grate on me at times. Why do I want to review my water company?

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By *a LunaWoman  over a year ago

South Wales

No, gets on my tits as well, especially when they send reminders.

Nob off Argos!

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By (user no longer on site)  over a year ago

Good thread, I'd post again.

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By (user no longer on site)  over a year ago

Some reviews are a god send. Like the women who write reviews in SHEIN but include pictures of them wearing the actual stuff.

Just think there’s so many companies offering the same products it’s really really competitive so they do all they can to make people want to go with them.

I leave reviews on most things especially clothes and local business’.

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By *ools and the brain OP   Couple  over a year ago

couple, us we him her.


"No, gets on my tits as well, especially when they send reminders.

Nob off Argos! "

How did we do?

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By (user no longer on site)  over a year ago

Annoying as hell. Had a delivery of a new kitchen appliance during the week. Within an hour of the door closing, I had said company on the phone claiming to wish to know how happy I was with the purchase.

I hadn’t even unboxed the f’kin thing yet! Let some used it.

He was a little put out when I explained that I didn’t have time for surveys, I needed a poo.

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By *icketysplitsWoman  over a year ago

Way over Yonder, that's where I'm bound

It annoys me too.

Alas, we also live in an online world where we want to read reviews before we part with our money. In the olden days we just went to shop, maybe had a bit of an exchange, felt the quality and decided there and then whether we parted with our money.

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex

I get fed up with it too. Also the little card thanking you for buying and asking you to let them know privately if you're not happy and publicly if you are. However I understand why they do it, everyone's a critic nowadays and a reputation can be destroyed overnight on Twitter

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By (user no longer on site)  over a year ago


"I get fed up with it too. Also the little card thanking you for buying and asking you to let them know privately if you're not happy and publicly if you are. However I understand why they do it, everyone's a critic nowadays and a reputation can be destroyed overnight on Twitter"

I love a review and won't buy goods or services without seeing reviews.

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By *inky_couple2020Couple  over a year ago

North West

A lot of times, online reviews don't seem to relate to my experience of the item(s) anyway. I expect most are not real.

I bought some sports underwear from Runderwear - first one single pair (which did the job, very good, left a review). I then bought the same garment again but in a multi pack. I already reviewed the garment and left one "could do better comment" (sanitary pads don't stick to them, otherwise great item) but I'm being bombarded with emails asking for reviews. It's putting me off buying any more, even though they're good!

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By (user no longer on site)  over a year ago

If you are referring to the automated emails after a purchase , yes.

Other aspects of the phenomena annoy me too.

I used a plumber recently that kept messaging me to leave a review (on a website that i don't have account on ..)

..It annoys me when i watch youtubers & they keep asking to subscribe at the end of the video also..

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By (user no longer on site)  over a year ago


"Good thread, I'd post again."

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex


"I get fed up with it too. Also the little card thanking you for buying and asking you to let them know privately if you're not happy and publicly if you are. However I understand why they do it, everyone's a critic nowadays and a reputation can be destroyed overnight on Twitter

I love a review and won't buy goods or services without seeing reviews. "

I've become a little wary but I rarely but anything new without reading reviews.

Mind you we recently stayed in a very well reviewed hotel and can only say that they must have had an off week

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By (user no longer on site)  over a year ago


"I get fed up with it too. Also the little card thanking you for buying and asking you to let them know privately if you're not happy and publicly if you are. However I understand why they do it, everyone's a critic nowadays and a reputation can be destroyed overnight on Twitter

I love a review and won't buy goods or services without seeing reviews.

I've become a little wary but I rarely but anything new without reading reviews.

Mind you we recently stayed in a very well reviewed hotel and can only say that they must have had an off week "

I don't trust reviews if all of them are positive or have 4 or 5 stars especially if there's over 20. I know that might sound strange but I actually like seeing the odd dodgy one in their because at least then I know they are real if that makes sense.

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By (user no longer on site)  over a year ago

Oh it’s non-stop, isn’t it? I’ve noticed it too. ‘Don’t forget to leave a review’. Gimme a break!

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By *onb21Woman  over a year ago

Cardiff

I don't mind private reviews so much but I don't want to create a public footprint on Trustpilot etc.

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By *ad NannaWoman  over a year ago

East London


"Annoying as hell. Had a delivery of a new kitchen appliance during the week. Within an hour of the door closing, I had said company on the phone claiming to wish to know how happy I was with the purchase.

I hadn’t even unboxed the f’kin thing yet! Let some used it.

He was a little put out when I explained that I didn’t have time for surveys, I needed a poo. "

That annoys me too.

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By *icecouple561Couple  over a year ago
Forum Mod

East Sussex


"I get fed up with it too. Also the little card thanking you for buying and asking you to let them know privately if you're not happy and publicly if you are. However I understand why they do it, everyone's a critic nowadays and a reputation can be destroyed overnight on Twitter

I love a review and won't buy goods or services without seeing reviews.

I've become a little wary but I rarely but anything new without reading reviews.

Mind you we recently stayed in a very well reviewed hotel and can only say that they must have had an off week

I don't trust reviews if all of them are positive or have 4 or 5 stars especially if there's over 20. I know that might sound strange but I actually like seeing the odd dodgy one in their because at least then I know they are real if that makes sense. "

It does make sense to me but that's really no recommendation

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By (user no longer on site)  over a year ago

I don't leave reviews very often.

I ordered my wedding dress online and I did leave a review on that because I found the reviews exceptionally helpful and helped me to choose my dress so thought it might help others.

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By (user no longer on site)  over a year ago

Problem with reviews are that people are more likely to say that that they didn't like a product rather than when they do. We're all negative bastards at heart

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By (user no longer on site)  over a year ago

I really don’t mind reviews. As long as a company is using them to identify strengths and weaknesses. I will never really know if they are but from my own experience within companies they have been used to great affect.

Having said that I don’t fill in every review I’m asked for. Just the ones where I have something worth saying. Positive or negative.

It really doesn’t take long to say no to a review request.

However it can take hours sorting out issues with companies who don’t listen to their customers.

How else can a company know how it’s customers feel about their experience without asking?

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