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By *ot-Ash OP Man
over a year ago
London |
Just tried to call my local hospitals help line to make an appointment but all I got was an automated msg to say they couldn't help me!
Have you had any experiences recently with unhelpful help lines?  |
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By (user no longer on site)
over a year ago
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My energy provider.
Can’t get through via phone, so they advise you to go online to chat there. The chat is busy so they advise you to do a WhatsApp chat. The WhatsApp chat tells you to give them a call.
It’s a vicious circle. |
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The doctors
The hospital
Frankly any type of call centre
I got a letter yesterday for my second post-surgery check, which is nearly a year overdue  but it's at exactly the same time as a pain clinic appointment. I had to fill in an online form to rearrange the pain clinic because the phones just disconnected. I have no idea if the form will achieve anything though! Urgh  |
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By *ot-Ash OP Man
over a year ago
London |
"My energy provider.
Can’t get through via phone, so they advise you to go online to chat there. The chat is busy so they advise you to do a WhatsApp chat. The WhatsApp chat tells you to give them a call.
It’s a vicious circle."
It really is...there is one in particular that only employees AI robots and its impossible to get through! |
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By (user no longer on site)
over a year ago
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Dr Martens’ customer service was awful. However, after 8 months I managed to get a full refund and to keep the faulty boots I’d bought. So not too bad in the end. |
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By *ot-Ash OP Man
over a year ago
London |
"The doctors
The hospital
Frankly any type of call centre
I got a letter yesterday for my second post-surgery check, which is nearly a year overdue but it's at exactly the same time as a pain clinic appointment. I had to fill in an online form to rearrange the pain clinic because the phones just disconnected. I have no idea if the form will achieve anything though! Urgh "
I hope the online form helps Mrs Kc... |
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By *ot-Ash OP Man
over a year ago
London |
"Dr Martens’ customer service was awful. However, after 8 months I managed to get a full refund and to keep the faulty boots I’d bought. So not too bad in the end. "
Well done on getting a full refund  |
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By *arkus1812Man
over a year ago
Lifes departure lounge NN9 Northamptonshire East not West MidlandsMidlands |
Yes
Virgin
E'on
Anglian Water
D.W.P.
Local hospital
Registrar of Births Deaths and Marriages, too me two days and 11 calls just to get a death certificate last year.
I could go on..... |
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By *ot-Ash OP Man
over a year ago
London |
"Yes
Virgin
E'on
Anglian Water
D.W.P.
Local hospital
Registrar of Births Deaths and Marriages, too me two days and 11 calls just to get a death certificate last year.
I could go on....."
That was a lot of calls..
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