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Deliveroo and Uber Eats
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By *ssex_tom OP Man
over a year ago
Chelmsford |
According to a report using these third party people can be up to 44% more expensive than dealing direct with the food supplier.. that's pretty much Toms experience.. he only orders from takeaways with their own drivers..
Nobody likes a ripoff |
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"According to a report using these third party people can be up to 44% more expensive than dealing direct with the food supplier.. that's pretty much Toms experience.. he only orders from takeaways with their own drivers..
Nobody likes a ripoff "
But is it 44% easier ordering through the app than calling direct and getting the wrong order delivered? |
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"My deliveroo order arrived late and cold. When I rang the restaurant they said it was nothing to do with them but deliveroo.. "
They would say that wouldn't they.
You can track the order to see when it leaves. That makes it easy to see who's fault it is when it comes in late and then then you can complain to the right people.
Personally I've had loads of late, cold food through normal deliveries too. |
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"And my local chippy sells cod and chips for about 7 quid. Order on Uber it's 12 quid but apparently it's free delivery or delivery for a pound.."
Does the chippy offer an app for ordering, and an online menu? Does it offer order tracking?
Do you expect the Uber / Deliveroo service for free?
If you don't like it, don't pay for it simple.
Personally for the price of a beer, I'm happy with what they offer. |
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By (user no longer on site)
over a year ago
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I haven't noticed any difference between the price of ordering direct or through Just Eats... All I know is Just Eats is way faster at delivering than ordering direct so I'm happy out...Chinese on the way as I write... Yums |
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"Just eat has free delivery
So how do they make any money?"
They charge 10%of the order and a sign up fee (for the restaurant). They also take money to place the restaurant nearer the top of the list.
It's completely down to the restaurant how much they charge you.
So if the prices are the same, thats because the restaurant is taking less money.
Some restaurants charge more than the 10% for taking orders from them, so 'they' actually make more profit.
I believe Deliveroo is the same. |
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On 3 different occasions this year Just Eat did not deliver my food. On the first two occasions, they did not ring my doorbell. On the 3rd one, I was waiting outside the front door. The delivery person did not turn up. On all 3 occasions the tracker showed my food had been delivered. I had to wait for a couple of days for their investigations as the tracker showed the food had been delivered to my address. On the 1st and 3rd time they refused to refund me. On the 2nd time, they refunded me. Eventually I got my money. Appalling customer service. After the 3rd time, no more Just Eat. |
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By (user no longer on site)
over a year ago
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"Total shocker!!!!!!
Business charges for services to pay staff and make a profit!!!!!
How is this even a thread lol
Go on...try starting a thread of your own.. I dare you  "
Whatever you do - Dont answer the question then. Yawn  |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"Total shocker!!!!!!
Business charges for services to pay staff and make a profit!!!!!
How is this even a thread lol
Go on...try starting a thread of your own.. I dare you
Whatever you do - Dont answer the question then. Yawn "
Yawn off and sleep well..  |
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By (user no longer on site)
over a year ago
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This is actually true..... my daughter and I got kfc a couple of weeks ago on Uber eats it was £26 something but we drove and paid £18..... that’s an extra zinger meal.......... |
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By *isa2018Couple
over a year ago
East Northamptonshire |
A lot of businesses will have signed up with Uber Eats, Just Eat and Deliveroo during lockdown, when they were doing offers of no setup fee and a period with no service charges, and the businesses needed a delivery service to have any chance of trade.
If you use their drivers then Just Eat and Deliveroo take whatever they charge the customer as delivery and service charge PLUS 36% of the order value from the restaurant. Uber Eats take the direct charged fees plus 30% of the order value.
If you order something lowish value, for £7 for example, off Just Eat then they will charge you something like £3.99 delivery fee + 50p service charge then take £2.52 from the restaurant.
For a total of £11.49 for the £7 item, the resturant gets £4.48 for that item and Just Eat gets £7.01, from which they pay the driver. |
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By (user no longer on site)
over a year ago
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"Nora’s experience is I live in the sticks and we don’t even have Uber taxis never mind Uber eats  . So not fair. "
Bummer. Experience here is living within five minutes of about a bazillion takeaways (Brum's Balti triangle) so whatever is ordered, it arrives in minutes and hot.
Lots of good reasons not to want to live in a city but delivery grub is not one |
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"Nora’s experience is I live in the sticks and we don’t even have Uber taxis never mind Uber eats . So not fair.
Bummer. Experience here is living within five minutes of about a bazillion takeaways (Brum's Balti triangle) so whatever is ordered, it arrives in minutes and hot.
Lots of good reasons not to want to live in a city but delivery grub is not one "
I’m not sure if that would be heaven or hell for me!  |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank |
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By (user no longer on site)
over a year ago
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Well getting your flat broken in and done over, witnessing insane fatal bike and car crashes, getting cut up and roadraged by arseholes constantly, finding homeless peeps sleeping in your communal corridor, almost running into homeless people constantly at traffic junctions because they're getting ever more desperate, the constant traffic noise, the occasional throttle blipping hour long street cruise outside your window...
But also, curry in five minutes. Could be worse |
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"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank "
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too |
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I don’t use the other two just Deliveroo and to be honest in the city it’s not just takeaways, far from it. 90% of our local restaurants are on it along with all but two of the supermarkets, the independent corner shops, pubs, bakers and alike. There is not much I cannot get.
It’s been great this year, kept local businesses afloat and still continues now as they cannot fill their businesses to capacity. It works for all here.
Add its quick, easy, no hassle in getting issues resolved within minutes of talking to Deliveroo and the prices aren’t any different except they add on a small deliver charge if not part of plus and a small service charge which is miniscule, considering they have overheads and staff to pay. |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too "
Did they let you |
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"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too
Did they let you "
Yeah. Every Friday night . Cheaper than a cab  |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too
Did they let you
Yeah. Every Friday night . Cheaper than a cab "
Love your style x |
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By (user no longer on site)
over a year ago
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"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too
Did they let you
Yeah. Every Friday night . Cheaper than a cab "
who's thrifty then... Brill idea I guess  |
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"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too "
I'd thought about that, boy never tried it.
When I was younger though, I did used to get a lift home with the cops.
They would stop me for looking so d*unk, but because I was polite to them they offered me a lift home (probably actually to save them getting a call out for me later).
Happened numerous times, and in a few different towns  |
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"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too
Did they let you
Yeah. Every Friday night . Cheaper than a cab
who's thrifty then... Brill idea I guess "
Don’t think I’d have the balls to do it now! Young and carefree! Surprised I’m still here the things I did |
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"My local Indian takeaway used to charge £2 delivery within 12 miles. A taxi was £14.we would order a curry and jump in the taxi and get home with a curry for less than the cost of a cab off the rank
Me and my mate used to go in the curry house after the pub. They delivered. We asked for delivery and asked if we could jump in too
I'd thought about that, boy never tried it.
When I was younger though, I did used to get a lift home with the cops.
They would stop me for looking so d*unk, but because I was polite to them they offered me a lift home (probably actually to save them getting a call out for me later).
Happened numerous times, and in a few different towns "
love it |
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By * Lexi xWoman
over a year ago
stockport |
"Just eat has free delivery
So how do they make any money?
They charge 10%of the order and a sign up fee (for the restaurant). They also take money to place the restaurant nearer the top of the list.
It's completely down to the restaurant how much they charge you.
So if the prices are the same, thats because the restaurant is taking less money.
Some restaurants charge more than the 10% for taking orders from them, so 'they' actually make more profit.
I believe Deliveroo is the same. "
We had a McDonald’s from just eat with free delivery this evening. |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"Just eat has free delivery
So how do they make any money?
They charge 10%of the order and a sign up fee (for the restaurant). They also take money to place the restaurant nearer the top of the list.
It's completely down to the restaurant how much they charge you.
So if the prices are the same, thats because the restaurant is taking less money.
Some restaurants charge more than the 10% for taking orders from them, so 'they' actually make more profit.
I believe Deliveroo is the same.
We had a McDonald’s from just eat with free delivery this evening. "
Not sure McDonalds travels well. What was your thoughts ? |
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By * Lexi xWoman
over a year ago
stockport |
"Just eat has free delivery
So how do they make any money?
They charge 10%of the order and a sign up fee (for the restaurant). They also take money to place the restaurant nearer the top of the list.
It's completely down to the restaurant how much they charge you.
So if the prices are the same, thats because the restaurant is taking less money.
Some restaurants charge more than the 10% for taking orders from them, so 'they' actually make more profit.
I believe Deliveroo is the same.
We had a McDonald’s from just eat with free delivery this evening.
Not sure McDonalds travels well. What was your thoughts ?"
It was good. Well as good as McDonald’s can be. My kids were happy and I didn’t have to go out. The price was the same.
It’s also amazing for hangovers |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"Just eat has free delivery
So how do they make any money?
They charge 10%of the order and a sign up fee (for the restaurant). They also take money to place the restaurant nearer the top of the list.
It's completely down to the restaurant how much they charge you.
So if the prices are the same, thats because the restaurant is taking less money.
Some restaurants charge more than the 10% for taking orders from them, so 'they' actually make more profit.
I believe Deliveroo is the same.
We had a McDonald’s from just eat with free delivery this evening.
Not sure McDonalds travels well. What was your thoughts ?
It was good. Well as good as McDonald’s can be. My kids were happy and I didn’t have to go out. The price was the same.
It’s also amazing for hangovers "
Definitely good for hangovers.. I always ask for my cooked fresh . Not keen on it hanging around too long.. glad you enjoyed . |
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By * Lexi xWoman
over a year ago
stockport |
"Just eat has free delivery
So how do they make any money?
They charge 10%of the order and a sign up fee (for the restaurant). They also take money to place the restaurant nearer the top of the list.
It's completely down to the restaurant how much they charge you.
So if the prices are the same, thats because the restaurant is taking less money.
Some restaurants charge more than the 10% for taking orders from them, so 'they' actually make more profit.
I believe Deliveroo is the same.
We had a McDonald’s from just eat with free delivery this evening.
Not sure McDonalds travels well. What was your thoughts ?
It was good. Well as good as McDonald’s can be. My kids were happy and I didn’t have to go out. The price was the same.
It’s also amazing for hangovers
Definitely good for hangovers.. I always ask for my cooked fresh . Not keen on it hanging around too long.. glad you enjoyed . "
I’m not that fussy……
Thanks. It’s filled a little hole! |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"Just eat has free delivery
So how do they make any money?
They charge 10%of the order and a sign up fee (for the restaurant). They also take money to place the restaurant nearer the top of the list.
It's completely down to the restaurant how much they charge you.
So if the prices are the same, thats because the restaurant is taking less money.
Some restaurants charge more than the 10% for taking orders from them, so 'they' actually make more profit.
I believe Deliveroo is the same.
We had a McDonald’s from just eat with free delivery this evening.
Not sure McDonalds travels well. What was your thoughts ?
It was good. Well as good as McDonald’s can be. My kids were happy and I didn’t have to go out. The price was the same.
It’s also amazing for hangovers
Definitely good for hangovers.. I always ask for my cooked fresh . Not keen on it hanging around too long.. glad you enjoyed .
I’m not that fussy……
Thanks. It’s filled a little hole! "
Mind boggles |
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"Nora’s experience is I live in the sticks and we don’t even have Uber taxis never mind Uber eats . So not fair. "
The KC's experience is we live only 6 miles from a large town in Greater Manchester. We don't have Uber anything either! |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"Nora’s experience is I live in the sticks and we don’t even have Uber taxis never mind Uber eats . So not fair.
The KC's experience is we live only 6 miles from a large town in Greater Manchester. We don't have Uber anything either!"
Do you miss it though . |
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"Nora’s experience is I live in the sticks and we don’t even have Uber taxis never mind Uber eats . So not fair.
The KC's experience is we live only 6 miles from a large town in Greater Manchester. We don't have Uber anything either!
Do you miss it though . "
You don't miss what you've never had. We've occasionally ordered from Deliveroo or whatever if we've stayed in a hotel. It was fine as a treat but not something we'd order regularly even if it did serve this area. |
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By *ssex_tom OP Man
over a year ago
Chelmsford |
"Nora’s experience is I live in the sticks and we don’t even have Uber taxis never mind Uber eats . So not fair.
The KC's experience is we live only 6 miles from a large town in Greater Manchester. We don't have Uber anything either!
Do you miss it though .
You don't miss what you've never had. We've occasionally ordered from Deliveroo or whatever if we've stayed in a hotel. It was fine as a treat but not something we'd order regularly even if it did serve this area."
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By (user no longer on site)
over a year ago
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"This is actually true..... my daughter and I got kfc a couple of weeks ago on Uber eats it was £26 something but we drove and paid £18..... that’s an extra zinger meal.........."
Factoring the petrol costs how much did you actually save?
Although we tend to opt for the boneless bucket XL … I do love a zinger meal |
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By (user no longer on site)
over a year ago
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Funny how we managed to get our takeaways delivered long before these firms even existed.
A lot of takeaways have been offering a delivery service even before the Internet
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By (user no longer on site)
over a year ago
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"And my local chippy sells cod and chips for about 7 quid. Order on Uber it's 12 quid but apparently it's free delivery or delivery for a pound..
Does the chippy offer an app for ordering, and an online menu? Does it offer order tracking?
Do you expect the Uber / Deliveroo service for free?
If you don't like it, don't pay for it simple.
Personally for the price of a beer, I'm happy with what they offer. "
They are a business.
I use them when I'm in quarantine and can't go pick the food up. Some food places here only do delivery on the apps. |
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By *rHotNottsMan
over a year ago
Dubai & Nottingham |
"Nora’s experience is I live in the sticks and we don’t even have Uber taxis never mind Uber eats . So not fair.
Same here but you can’t get a normal taxi never mind a Uber  "
I got an Uber boat from south-bank last week , apparently they have a Uber helicopter too |
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"Funny how we managed to get our takeaways delivered long before these firms even existed.
A lot of takeaways have been offering a delivery service even before the Internet
"
Not really. Chinese and Indian and that’s it. I think you can get everything delivered now from what I hear! |
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By (user no longer on site)
over a year ago
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"Funny how we managed to get our takeaways delivered long before these firms even existed.
A lot of takeaways have been offering a delivery service even before the Internet
Not really. Chinese and Indian and that’s it. I think you can get everything delivered now from what I hear!"
And Pizza.
I remember seeing Pizza delivery mopeds in the early 90's. Nearly ran over a few.
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"Funny how we managed to get our takeaways delivered long before these firms even existed.
A lot of takeaways have been offering a delivery service even before the Internet
Not really. Chinese and Indian and that’s it. I think you can get everything delivered now from what I hear!
And Pizza.
I remember seeing Pizza delivery mopeds in the early 90's. Nearly ran over a few.
"
Ah yeah pizza. Don’t have any of those near me though probably why i forgot lol x |
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By (user no longer on site)
over a year ago
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"We only order when there is a discount or promotion. Always get sent an 50% off email to try and hook us in."
They keep sending me stuff llike that. Pretty pointless when they dont offer anyone to deliver in the first place
50% off a blank page, thanks |
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