"Loyalty to your car insurance company or to fab or your fb or you shampoo to name but a few examples " I dont drive. I dont have a loyalty to fab although i love being here but if something better came along. Gentleman friends im loyal to in the sense i respect them. Shampoo i change frequently
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There's limited loyalty from businesses, unless enforced or they calculate the financial value and perceive potential losses. We made the error of perceiving businesses as if they were a person.
I've been very loyal to airlines and hotels, amongst other things. Humans are creatures of habit and prefer the known to the unknown, in general. That human trait is relied on and abused by businesses, hence new customers getting better deals than existing loyal ones. Our inertia props up many organisations that treat us with contempt. |
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By (user no longer on site)
over a year ago
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"Loyalty to your car insurance company or to fab or your fb or you shampoo to name but a few examples "
I expect my car insurers to be loyal to me an give me a competitive quote each year. |
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